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Upserve Breadcrumb POS REVIEW

Restaurant Management Software

28 user reviews
USER SATISFACTION N/A
OUR SCORE 8.2

What is Upserve Breadcrumb POS?

Breadcrumb POS is a user-friendly, low-cost POS solution recently acquired by Upserve that caters specifically to the needs of restaurants, clubs, and bars. The platform is now an integrated module of Upserve’s productivity suite, supported by the company’s HQ, Live, and Payment solutions.

Developed by Seth Harris, a former restaurant and nightclub manager, Breadcrumb comes loaded with features for specialty ordering, table management, and customer management. This POS system has everything you need to run a bar, restaurant, nightclub, or café.

In its intention to serve venue owners from diverse market tiers, Breadcrumb POS offers flexibility that enables users to tailor the solution and make it work for them instead of them adapting to the software. The point of sale solution is exclusively compatible with the Apple iPad, highlighted by its mobility and flexibility. Servers can easily take and send orders directly at the table, as well as provide diners with options for digital checks and collect payment.

Overview of Upserve Breadcrumb POS Benefits

Breadcrumb POS is designed and developed by restaurant professionals, meaning each and every feature included in this point of sale solution is made to address every need in the restaurant workplace. The system provides a feature-rich interface that lets users easily search items in the menu, make changes in the menu, enable automated countdown and more. For special events and quick changes in the menu, Breadcrumb’s menu customization feature grants users the ability to make custom menus to suit the needs of their clients.

The system is compatible with Apple iPad as well as iPhone. Built for mobility and flexibility, servers can quickly and accurately take orders at the table and instantly forward them to kitchen staff in real time. Servers and restaurant managers need not worry if there is no Internet, Breadcrumb is designed to function offline and process payments even when the internet is down.

Another interesting feature is Breadcrumb Live. This tool enables users to access restaurant information such as sales in real time from anywhere and anytime using their iPhone devices.

Those who have implemented Breadcrumb to run their restaurant operations find the system flexible and extensible. This allows them to tailor the system to the way they do business and take care of their demands and requirements, whether they be simple or complicated.

A year ago, the successful restaurant management solution was acquired by software technology provider Upserve, and synced with other popular solutions from this suite such as Upserve HQ, Upserve Payments, and Upserve Live. This means that customers will now be given a compact hospitality solution from where they can manage various critical aspects of their business.

Overview of Upserve Breadcrumb POS Features

  • Customization
  • Remote Printing
  • Breadcrumb Live
  • Breadcrumb HQ
  • Offline Mode
  • Order Functions
  • Table Management
  • Course/Menu Management
  • Reporting
  • Employee Management
  • Payment Options
  • Cash Management
  • Security
  • Member of the Upserve Suite
  • Reliable Support

Upserve Breadcrumb POS Position In Our Categories

Position of Upserve Breadcrumb POS in our main categories:

50

Upserve Breadcrumb POS is one of the top 50 Restaurant Management Softwareproducts

Top
200

Upserve Breadcrumb POS is one of the 200 Sales Softwareproducts

50

Upserve Breadcrumb POS is one of the 50
Restaurant Management Software products

200

Upserve Breadcrumb POS is one of the 200
Sales Software products


Upserve Breadcrumb POS is also listed in the following subcategories:

Category:Position:Category:Position:
POS Software#31
Category:Position:
POS Software#31

Every enterprise has different requirements and needs an application that can be personalized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no system can proffer perfect features off-the-shelf. When you search a software product, first be sure what you require it for. Read some Upserve Breadcrumb POS reviews and ask yourself do you want basic functionality or do you require advanced functionality? Are there any industry-specific tools that you are looking for? Get the answers to these queries to assist your search. There are multiple elements that you need to consider and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that presents all that you need to boost your organization effectiveness and productivity.

How Much Does Upserve Breadcrumb POS Cost?

Upserve Breadcrumb POS Pricing Plans:
Free trial
Core
Starts at $99/month/location
Pro
Starts at $249/month/location
Enterprise
By quote

Upserve’s compact restaurant management platform is offered in three enterprise pricing plans, each of them catering to the needs of owners of different venue types. Here are the details:

Core – starts at $99/month/location

  • Includes 1st Breadcrumb POS License
  • Upserve Live
  • Guest Book – Basic
  • Menu Intelligence – Basic
  • Sales Analytics
  • Logbook
  • Reputation
  • Campaigns
  • Daily Digest Email
  • More than 100 Breadcrumb POS features
  • Training Mode
  • Phone & Email Support

Pro – Starts at $249/month/location

  • Caters to multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30
  • All Core features
  • EMV Payments
  • Contactless Payments
  • Menu Intelligence – Premium
  • New vs. Repeat Guests Breakdown
  • Labor Reporting
  • Server Performance
  • Guest Book – Premium
  • Loyalty
  • Multi-Location Sales Analytics
  • Online Ordering
  • Training Mode
  • Training license included
  • Unlimited Integrations
  • Premier support 24 x 7 x 365

Enterprise – By quote

  • Caters to brands with 50 to 500 locations
  • All Pro features
  • Single sign-on
  • Centralized Menu Management
  • Centralized Employee Management
  • Integrated Time Clock
  • Bring Your Own Gift Cards

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Upserve Breadcrumb POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Upserve Breadcrumb POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • PHONE
  • TRAINING
  • TICKETS

Upserve Breadcrumb POS User Reviews

Anonymous Reviewer

Anonymous Reviewer

3 weeks ago
Verified
user


Anonymous Reviewer

2 months ago
Verified
user


Robbie Melton

What are Upserve Breadcrumb POS pricing details?

Upserve Breadcrumb POS Pricing Plans:
Free trial
Core
Starts at $99/month/location
Pro
Starts at $249/month/location
Enterprise
By quote

Upserve’s compact restaurant management platform is offered in three enterprise pricing plans, each of them catering to the needs of owners of different venue types. Here are the details:

Core – starts at $99/month/location

  • Includes 1st Breadcrumb POS License
  • Upserve Live
  • Guest Book – Basic
  • Menu Intelligence – Basic
  • Sales Analytics
  • Logbook
  • Reputation
  • Campaigns
  • Daily Digest Email
  • More than 100 Breadcrumb POS features
  • Training Mode
  • Phone & Email Support

Pro – Starts at $249/month/location

  • Caters to multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30
  • All Core features
  • EMV Payments
  • Contactless Payments
  • Menu Intelligence – Premium
  • New vs. Repeat Guests Breakdown
  • Labor Reporting
  • Server Performance
  • Guest Book – Premium
  • Loyalty
  • Multi-Location Sales Analytics
  • Online Ordering
  • Training Mode
  • Training license included
  • Unlimited Integrations
  • Premier support 24 x 7 x 365

Enterprise – By quote

  • Caters to brands with 50 to 500 locations
  • All Pro features
  • Single sign-on
  • Centralized Menu Management
  • Centralized Employee Management
  • Integrated Time Clock
  • Bring Your Own Gift Cards

What integrations are available for Upserve Breadcrumb POS?

No information available.

User reviews


User reviews in total: 28

12
15
0
0
1

Average Rating:

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The most favorable review

Robert Aldridge

2 weeks ago


Pros: Great easy to use restaurant POS/back end system. Compared to managing your own server and associated headaches, this is a win.

Cons: Could be a little easier to use the time cards function etc area from the web, but not the end of the world.

The least favorable review

David Letterman

2 years ago


Pros: Easy to use system, from the front of the house to back office use

Cons: Customer support is terrible. Have 5 iPads and were told to keep them plugged in with their chargers since they trickle charge. Now all of my iPads are separating from the screens and will not hold a charge and keep going off line. One person informed us that we should keep them plugged in and another said we shouldn’t. They will not take responsibility for the repair. This system has been a nightmare since we’ve had it

Robert Aldridge
Report a concern

Published 2 weeks ago
Pro
review
Great easy to use restaurant POS/back end system. Compared to managing your own server and associated headaches, this is a win.



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Anonymous Reviewer
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Published 3 weeks ago
Verified
user
Upserve is a wonderful system that can manage inventory levels, employee actions, and ease retail operations. Upserve can make the process of check out easier if you...



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Anonymous Reviewer
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Published 3 weeks ago
Verified
user
Interface, fluidity of the product and ease of use



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Anonymous Reviewer
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Published 2 months ago
Verified
user
The ease of being able to track labor and net sales on my phone.



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Robbie Melton
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Published 2 months ago
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user
I love all the backend reporting features of Upserve. It\'s really robust and helps me manage our restaurant by staying in touch with labor, best selling items, etc. Also...



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Devon Moore
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Published 2 months ago
Verified
user
Great for full service restaurants. Very easy to train and use general check functions



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David Haley
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Published 3 months ago
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user
Pro
review
love how easy it is manage remotely from the website and the app for monitoring sales/activity is great too!



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Anonymous Reviewer
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Published 4 months ago
Verified
user
Instant remote access to business transactions.





What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Ease of use, the cost in minimal and the layout is amazing.



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Sheena Talbott
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Published 5 months ago
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user
Pro
review
Upserve has great customer service, every time we need to call we never have to wait on hold for long. A very user friendly program as well.



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