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Upserve Breadcrumb POS REVIEW

Restaurant Management Software

18 user reviews
USER SATISFACTION N/A
OUR SCORE 8.2

What is Upserve Breadcrumb POS?

Breadcrumb POS is a user-friendly, low-cost POS solution recently acquired by Upserve that caters specifically to the needs of restaurants, clubs, and bars. The platform is now an integrated module of Upserve’s productivity suite, supported by the company’s HQ, Live, and Payment solutions.

Developed by Seth Harris, a former restaurant and nightclub manager, Breadcrumb comes loaded with features for specialty ordering, table management, and customer management. This POS system has everything you need to run a bar, restaurant, nightclub, or café.

In its intention to serve venue owners from diverse market tiers, Breadcrumb POS offers flexibility that enables users to tailor the solution and make it work for them instead of them adapting to the software. The point of sale solution is exclusively compatible with the Apple iPad, highlighted by its mobility and flexibility. Servers can easily take and send orders directly at the table, as well as provide diners with options for digital checks and collect payment.

Overview of Upserve Breadcrumb POS Benefits

Breadcrumb POS is designed and developed by restaurant professionals, meaning each and every feature included in this point of sale solution is made to address every need in the restaurant workplace. The system provides a feature-rich interface that lets users easily search items in the menu, make changes in the menu, enable automated countdown and more. For special events and quick changes in the menu, Breadcrumb’s menu customization feature grants users the ability to make custom menus to suit the needs of their clients.

The system is compatible with Apple iPad as well as iPhone. Built for mobility and flexibility, servers can quickly and accurately take orders at the table and instantly forward them to kitchen staff in real time. Servers and restaurant managers need not worry if there is no Internet, Breadcrumb is designed to function offline and process payments even when the internet is down.

Another interesting feature is Breadcrumb Live. This tool enables users to access restaurant information such as sales in real time from anywhere and anytime using their iPhone devices.

Those who have implemented Breadcrumb to run their restaurant operations find the system flexible and extensible. This allows them to tailor the system to the way they do business and take care of their demands and requirements, whether they be simple or complicated.

A year ago, the successful restaurant management solution was acquired by software technology provider Upserve, and synced with other popular solutions from this suite such as Upserve HQ, Upserve Payments, and Upserve Live. This means that customers will now be given a compact hospitality solution from where they can manage various critical aspects of their business.

Overview of Upserve Breadcrumb POS Features

  • Customization
  • Remote Printing
  • Breadcrumb Live
  • Breadcrumb HQ
  • Offline Mode
  • Order Functions
  • Table Management
  • Course/Menu Management
  • Reporting
  • Employee Management
  • Payment Options
  • Cash Management
  • Security
  • Member of the Upserve Suite
  • Reliable Support

Upserve Breadcrumb POS Position In Our Categories

Position of Upserve Breadcrumb POS in our main categories:

50

Upserve Breadcrumb POS is one of the top 50 Restaurant Management Software products

200

Upserve Breadcrumb POS is one of the 200 Sales Software products

50

Upserve Breadcrumb POS is one of the 50
Restaurant Management Software products

200

Upserve Breadcrumb POS is one of the 200
Sales Software products


Upserve Breadcrumb POS is also listed in the following subcategories:

Category:Position:Category:Position:
POS Software#26
Category:Position:
POS Software#26

It is essential to keep in mind that virtually no app in the POS Software category will be a perfect solution that can meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Upserve Breadcrumb POS reviews first as certain software might perform well exclusively in a really small group of applications or be created with a really specific type of industry in mind. Others may function with an idea of being simple and intuitive and as a result lack complicated functions needed by more experienced users. You can also come across solutions that cater to a broad group of users and provide a complex feature base, but this in most cases comes at a higher cost of such a software. Be certain that you're aware of your needs so that you choose a solution that offers exactly the functionalities you look for.

How Much Does Upserve Breadcrumb POS Cost?

Upserve Breadcrumb POS Pricing Plans:
Free trial
Core
Starts at $99/month/location
Pro
Starts at $249/month/location
Enterprise
By quote

Upserve’s compact restaurant management platform is offered in three enterprise pricing plans, each of them catering to the needs of owners of different venue types. Here are the details:

Core – starts at $99/month/location

  • Includes 1st Breadcrumb POS License
  • Upserve Live
  • Guest Book – Basic
  • Menu Intelligence – Basic
  • Sales Analytics
  • Logbook
  • Reputation
  • Campaigns
  • Daily Digest Email
  • More than 100 Breadcrumb POS features
  • Training Mode
  • Phone & Email Support

Pro – Starts at $249/month/location

  • Caters to multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30
  • All Core features
  • EMV Payments
  • Contactless Payments
  • Menu Intelligence – Premium
  • New vs. Repeat Guests Breakdown
  • Labor Reporting
  • Server Performance
  • Guest Book – Premium
  • Loyalty
  • Multi-Location Sales Analytics
  • Online Ordering
  • Training Mode
  • Training license included
  • Unlimited Integrations
  • Premier support 24 x 7 x 365

Enterprise – By quote

  • Caters to brands with 50 to 500 locations
  • All Pro features
  • Single sign-on
  • Centralized Menu Management
  • Centralized Employee Management
  • Integrated Time Clock
  • Bring Your Own Gift Cards

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Upserve Breadcrumb POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Upserve Breadcrumb POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • PHONE
  • TRAINING
  • TICKETS

Upserve Breadcrumb POS User Reviews


Anonymous Reviewer 5 months ago
Verified
user


JR Rodrigues

JR Rodrigues 7 months ago
Verified
user



Anonymous Reviewer 7 months ago
Verified
user


Nicholas Hyde

Nicholas Hyde 7 months ago
Verified
user



Anonymous Reviewer 7 months ago


What are Upserve Breadcrumb POS pricing details?

Upserve Breadcrumb POS Pricing Plans:
Free trial
Core
Starts at $99/month/location
Pro
Starts at $249/month/location
Enterprise
By quote

Upserve’s compact restaurant management platform is offered in three enterprise pricing plans, each of them catering to the needs of owners of different venue types. Here are the details:

Core – starts at $99/month/location

  • Includes 1st Breadcrumb POS License
  • Upserve Live
  • Guest Book – Basic
  • Menu Intelligence – Basic
  • Sales Analytics
  • Logbook
  • Reputation
  • Campaigns
  • Daily Digest Email
  • More than 100 Breadcrumb POS features
  • Training Mode
  • Phone & Email Support

Pro – Starts at $249/month/location

  • Caters to multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30
  • All Core features
  • EMV Payments
  • Contactless Payments
  • Menu Intelligence – Premium
  • New vs. Repeat Guests Breakdown
  • Labor Reporting
  • Server Performance
  • Guest Book – Premium
  • Loyalty
  • Multi-Location Sales Analytics
  • Online Ordering
  • Training Mode
  • Training license included
  • Unlimited Integrations
  • Premier support 24 x 7 x 365

Enterprise – By quote

  • Caters to brands with 50 to 500 locations
  • All Pro features
  • Single sign-on
  • Centralized Menu Management
  • Centralized Employee Management
  • Integrated Time Clock
  • Bring Your Own Gift Cards

What integrations are available for Upserve Breadcrumb POS?

No information available.

User reviews


User reviews in total: 18

7
10
0
0
1

Average Rating:

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The most favorable review

Anonymous Reviewer

5 months ago


Pros: Breadcrumb is very easy to use. It takes about a half hour to train new users which is wonderful with new hires. There is very little downtime and when there is, offline mode works well.

Cons: We have experienced no problems

The least favorable review

David Letterman

1 year ago


Pros: Easy to use system, from the front of the house to back office use

Cons: Customer support is terrible. Have 5 iPads and were told to keep them plugged in with their chargers since they trickle charge. Now all of my iPads are separating from the screens and will not hold a charge and keep going off line. One person informed us that we should keep them plugged in and another said we shouldn’t. They will not take responsibility for the repair. This system has been a nightmare since we’ve had it

Anonymous Reviewer
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Published 5 months ago
Verified
user
Breadcrumb is very easy to use. It takes about a half hour to train new users which is wonderful with new hires. There is very little downtime and when there is,...



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JR Rodrigues
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Published 7 months ago
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user
the easy of use and the quality of reporting plus smart phone app



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Anonymous Reviewer
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Published 7 months ago
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user
Pro
review
ease of use in the hq side, no proprietary hardware required, minimal staff training.



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Nicholas Hyde
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Published 7 months ago
Verified
user
Being able to update back end and see reports from anywhere has been very useful.




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Anonymous Reviewer
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Published 7 months ago
Gives restaurant general managers/owners the ability to make real time decisions that benefit the welfare of their establishments.



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Anonymous Reviewer
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Published 7 months ago
Verified
user
For restaurants with dedicated servers, this company has amazing analytics about what your servers are selling and who your best sellers are.



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Brock Schulte
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Published 7 months ago
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user
Ease of making updates and changes. Being able to make price/ item changes on the fly that are reflected immediately is very advantageous to my business.




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arpita oselimo
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Published 7 months ago
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user
Pro
review
My favorite part about Upserve is the app that I use on my phone. I get live sales information, including labor, voids, and discounts. I am better able to manage labor...



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Anonymous Reviewer
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Published 7 months ago
Verified
user
It is super easy to use. Training takes less then a half hour.



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Jon Madrigal
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Published 7 months ago
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user
Pro
review
Excellent reports functions with easily manipulable variables. Competitive processing fees. Smooth UI



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