MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Chative Review

Chative
Our score: 8.0 User satisfaction: 96%

What is Chative?

Chative is a messaging platform that enables businesses, teams, and developers to enhance customer engagement and relationship using automated, smart, and omnichannel live chat and chatbot tools. Users can create, customize, and deploy AI-powered chatbots on multiple channels.

They’ll use industry-specific chatbot templates, design conversational flows, and integrate the chatbots with their business apps. Chative allows staff to instantly and proactively chat with prospects and customers in real-time. They can do this to improve lead generation, product marketing, and customer support.

Chative permits the seamless switching of conversations between chatbots and live agents and  tracking and handling of conversations across channels from a unified inbox. Users can get comprehensive and detailed insights into customer buying behavior and team performance via dashboard and reports. They’ll also collaborate on managing and maintaining chatbots.

Business owners, agencies, and developers can share knowledge, strategies, and chatbots through Chative’s community. The messaging platform integrates with WordPress, HubSpot, Zendesk, Shopify, Stripe, and Google Sheets.

Show More

Overview of Chative Benefits

AI Chatbot Development

Chative lets you build AI-powered chatbots to automate and optimize sales, marketing, and support-related interactions with customers. You can set up keywords, conversational flows, and content. As a result, the chatbots will understand customers’ true intentions and provide them with appropriate responses.

Omnichannel Live Chat

Using Chative’s live chat solution, teams and staff can instantly and smoothly communicate with prospects and customers across various channels. These include business websites, Facebook Pages, Facebook Messenger, Instagram, and TikTok. They can display tailored messages, content, and information within chats. That way, they’ll convert more visitors and audiences, proactively address customers’ needs and issues, and keep them engaged, satisfied, and loyal.

Efficiency & Productivity

The messaging platform can boost your teams and employees’ efficiency and productivity. They can immediately respond to customers’ inquiries and problems at anytime, even when they’re not in the office. Plus, Chative enables them to take control of conversations once they become too complex for the chatbots to handle. The context of conversations is seamlessly retained and carried over from chatbots to staff.

Chat Solution Integrations 

Users can integrate the live chat and chatbot tools with the business systems and applications they’re currently using. They can automatically transmit and synchronize data between their chat and CRM solutions, such as contacts, leads, opportunities, customers, and sales. Through integration with WordPress and Shopify, they’ll enhance engagement with site visitors and online shoppers and increase conversion rates.

Show More

Overview of Chative Features

  • AI Chatbots
  • Live Chat Solution
  • Multiple Channels
  • Unified Inbox
  • Live Chat to Chatbot Takeover
  • Chatbot Designing
  • Conversation Flow Editor
  • Templates
  • Project Collaboration
  • Dashboard & Reports
  • Marketplace & Community
  • Social Media Integration

What Problems Will Chative Solve?

AI Chatbot Development

Chative lets you build AI-powered chatbots to automate and optimize sales, marketing, and support-related interactions with customers. You can set up keywords, conversational flows, and content. As a result, the chatbots will understand customers’ true intentions and provide them with  appropriate responses. 

Omnichannel Live Chat

Using Chative’s live chat solution, teams and staff can instantly and smoothly communicate with prospects and customers across various channels. These  include business websites, Facebook Pages, Facebook Messenger, Instagram, and TikTok They can display tailored messages, content, and information within chats. That way, they’ll convert more visitors and audiences, proactively address customers’ needs and issues, and keep them engaged, satisfied, and loyal. 

Efficiency & Productivity

The messaging platform can boost your teams and employees’ efficiency and productivity. They can immediately respond to customers’ inquiries and problems anytime, even when they’re not in the office. Plus, Chative enables them to take control of conversations once they become too complex for  the chatbots to handle. The context of conversations is seamlessly retained and carried over from chatbots to staff. 

Chat Solution Integrations 

Users can integrate the  live chat and chatbot tools with the business systems and applications they’re currently using. They can automatically transmit and synchronize data between their chat and CRM solutions, such as contacts, leads, opportunities, customers, and sales. Through integration with WordPress and Shopify, they’ll enhance engagements with site visitors and online shoppers and increase conversion rates.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Chative Position In Our Categories

Knowing that businesses have their own business demands, it is prudent that they steer clear of paying for an all-in-one, ideal system. However, it is hard to come across such a software solution even among recognizable software systems. The rational thing to do can be to write down the several chief functions which entail analysis such as major features, price plans, skill levels of staff, business size, etc. The second step is, you should follow through the research exhaustively. Go over these Chative analyses and check out the other software systems in your list more closely. Such all-encompassing research guarantees you avoid poorly fit software solutions and subscribe to the one which delivers all the aspects your company requires in growing the business.

Position of Chative in our main categories:

TOP 200

Chative is one of the top 200 Communications Software products

It's important to note that almost no app in the Communications Software category is a perfect solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Chative Communications Software reviews first as some services can dominate only in a really small group of applications or be designed with a really specific type of industry in mind. Others might work with a goal of being easy and intuitive and as a result lack complicated functionalities desired by more experienced users. You can also find services that support a wide group of users and offer a rich feature toolbox, but that usually comes at a more expensive price of such a service. Be certain that you're aware of your requirements so that you get a solution that offers all the features you search for.

How Much Does Chative Cost?

Chative Pricing Plans:

Free Trial

Free

$0

Business

$8/member/month

Enterprise

Contact vendor

Show More

What are Chative pricing details?

Chative Pricing Plans:

Free Trial

Free

$0

Business

$8/member/month

Enterprise

Contact vendor

Chative provides three plans for users to choose from, including an enterprise pricing plan that allows businesses to create customized live chat and chatbot solutions. Here are the details:

Free – $0

  • 3 members
  • Unlimited contacts
  • Unlimited chat messages
  • Centralized inbox
  • Fully-customized live chat

Business – $8/member/month

  • All features in Free Plan, Plus:
  • Comprehensive & detailed reports
  • File sharing
  • Business hours activation
  • Logs of contact activities
  • Custom branding

Enterprise – by quote

  • All features in Business Plan, Plus:
  • Unlimited members
  • Custom channels
  • Chatbot & automation consultation
  • Service-level agreement

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 1

We realize that when you decide to get a Communications Software it’s important not only to find out how experts score it in their reviews, but also to discover if the actual clients and businesses that use it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chative reviews across a broad array of social media sites. The information is then featured in a simple to understand way revealing how many users had positive and negative experience with Chative. With that information available you will be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Chative?

Chative integrates with:

  • Facebook
  • Instagram
  • TikTok
  • WordPress
  • Shopify
  • Stripe
  • HubSpot
  • Diagflow
  • Zendesk
Note

Chative
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Chative Alternatives

Top Competitors To Chative By Price

Trending Communications Software Reviews

Chative Comparisons

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share