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RingCentral Office Review

RingCentral Office
Our score: 9.0 User satisfaction: 96%

What is RingCentral Office?

RingCentral Office integrates your video, phone, and message channels in one cloud-hosted platform for seamless communication. It suits remote teams and small to mid-sized businesses looking for cost-effective, easy-to-use video meetings and team collaboration to accomplish work. Known for its inbound and outbound contact center solution, the vendor rolled out RingCentral Office for workplace needs.

A robust solution. RingCentral Office features more than 50 tools to help your teams collaborate and communicate, wherever they are. Setup is easy with intuitive features like one-click video meetings, off-the-shelf equipment for HD telepresence and cloud PBX.

A standout feature, the HD video conferencing with interactive screen sharing boosts face-to-face meetings. This allows for breakout meetings, which help you split teams into smaller groups for brainstorming or other sessions. Participants can comment, share files, use whiteboards, and record online meetings in small groups and join the main group anytime.

Likewise, participants can transfer remote control to other participants, which is useful for training exercises and other practical activities.

RingCentral Office also comes with Glip, the vendor’s free team messaging and collaboration app. Glip lets you do group chats in real-time from any device, share files, manage tasks, coordinate schedules, and, essentially, sync and consolidate all team activities and information. 

You can connect to the RingCentral cloud phone system either with your own phone via the free RingCentral apps (iOS and Android) or with vendor-issued phones and headsets. Either, RingCentral Office integrates your phone and messaging infrastructure with Google, Microsoft, Salesforce, Box, ServiceNow, and Okta, among others. 

Furthermore, companies with existing on-premise telepresence endpoints can simply integrate their infrastructure with RingCentral Room Connector to access RingCentral Meetings calls.

RingCentral Office provides one flat monthly fee (starts at $19.99 per user) across four plans with an option to add extra toll-free, vanity, local, and international numbers.

Overview of RingCentral Office Benefits

Easy to set up and use

You can set up the phone system in minutes by connecting your own number to the RingCentral Office cloud system. There is no need for costly and time-consuming PBX hardware to install. RingCentral provides you with off-the-shelf equipment like VoIP phones and headsets and the system is ready for you to tap into.

As for video-conferencing, it’s just a matter of clicking a button to join meetings from your laptop, smartphone, or tablet. You can also invite participants as a team to quickly onboard everyone.

Cloud systems like RingCentral Office also helps you bypass the perennial issues with traditional conference meeting rooms of missing bridge cable and cumbersome dialing.

Rich  video conferencing experience

RingCentral Office features HD and interactive video conferencing, which boosts face-to-face meetings. It allows you to host up to 500 participants, one of the biggest in the web conferencing niche. Participants can share files, use whiteboards, make comments, and use annotation tools in the video conferencing platform. They can also record the session for posterity.

Moreover, you can conduct breakout sessions with the meeting platform. This allows you to split participants into smaller teams for brainstorming, focus sessions, and other activities. Smaller teams have access to the interactive tools as well and they can rejoin the main meeting room anytime. The breakout feature lets you conduct sub-training within a training session or group participants by department, team, or any other category.

A participant can also grant remote control of his computer or mobile device to another participant, while the rest of the group can annotate, share content, or send text messages. This setup is ideal for training exercises, group practices, and other practical activities.

Team communication made seamless

With your video, phone, and messaging communication in one platform, team collaboration is smooth, manageable, and scalable. Embedded in the office communication platform is RingCentral Glip, the team collaboration app for chat, task management, and file sharing. It comes free with a RingCentral account. 

Your team can chat with each other anytime and anywhere from their device. As a manager, you can stay in touch with your teams or individual members or build relationships with customers. Glip makes RingCentral Office an ideal remote work solution for unforeseen crises like a pandemic lockdown.

Integration with key apps

RingCentral Office integrates with apps that are important to your meetings. For instance, you can schedule, start, and end meetings inside Outlook. Furthermore, you can schedule meetings with iCal and Google Calendar or send invites through email or text a link to your meeting room.  Likewise, Glip integrates with Google Drive, Box, and Jira.

Cost-effective pricing

You get a single flat, predictable monthly fee whatever plan you get. This helps you budget your cloud phone system month to month or over a long-term period. There are no hidden fees, lock-in contracts, or huge capital outlay. You get an affordable, easy-to-set-up global phone system in an instant.

Overview of RingCentral Office Features

  • Cloud phone system
  • Online meetings
  • Team messaging
  • Online fax
  • Security
  • Analytics
  • Mobile apps

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

RingCentral Office Position In Our Categories

Since businesses have distinct business-related requirements, it is only wise that they steer clear of deciding on an all-encompassing, ideal software system. Nevertheless, it is hard to try to chance on such application even among recognizable software systems. The logical step to undertake should be to write down the numerous chief functions which require consideration including major features, budget, skill levels of staff, company size, etc. Next, you must follow through the product research fully. Go over some of these RingCentral Office analyses and check out each of the software programs in your shortlist more closely. Such well-rounded product investigation ensure you circumvent ill-fitting apps and select the one which includes all the tools you require business requires for success.

Position of RingCentral Office in our main categories:

TOP 20

RingCentral Office is one of the top 20 Communications Software products

TOP 50

RingCentral Office is one of the 50 Remote Work Software products

RingCentral Office is also listed in the following subcategories:

Every company is different, and can call for a specific Communications Software solution that will be designed for their company size, type of customers and staff and even individual niche they cater to. It's not wise to count on getting a perfect services that will be suitable for each company no matter what their history is. It may be a good idea to read a few RingCentral Office Communications Software reviews first and even then you should pay attention to what the service is supposed to do for your company and your employees. Do you require an easy and straightforward service with only essential functions? Will you really use the complex tools required by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will fit your budget.

How Much Does RingCentral Office Cost?

RingCentral Office Pricing Plans:

Free Trial

Essentials

$29.99 per user/month

Standard

$34.99 per user/month

Premium

$44.99 per user/month

Ultimate

$59.99 per user/month

Essentials – $29.99 per user per month ($19.99 if annual)

  • Voicemail-to-text
  • Up to 20 users only
  • Team messaging
  • Business phone or toll-free numbers
  • Document sharing
  • Unlimited calls within the US/CA*
  • Unlimited business SMS

Standard – $34.99 per user per month ($24.99 if annual)

  • Everything in Essentials+
  • Unlimited audio conferencing
  • No limit on number of users
  • Video meetings with up to 100 participants
  • Integrations Office 365, G Suite, Slack,
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Unlimited internet fax
  • 24/7 support
  • Business phone numbers in over 100 countries

Premium – $44.99 per user per month ($34.99 if annual)

  • Everything in Standard+
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Up to 8-digit extensions with site codes
  • Advanced call handling, including whisper, barge, and more
  • Industry-specific integrations with Canvas, Smarsh, and more
  • Hot desking
  • Multi-site admin and management
  • Automatic call recording
  • Single Sign-on
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Developer platform and custom integrations

Ultimate – $59.99 per user per month ($49.99 if annual)

  • Everything in Premium+
  • Device status reports
  • Unlimited storage
  • Device status alerts

Add-ons

  • Additional toll-free or local numbers – $4.99 per user per month
  • Additional vanity numbers – $30 one-time fee
  • Additional international numbers – $5.99 starting at monthly per user
  • Additional international toll-free – $14.99 per user per month; $25 one-time fee

User Satisfaction

Positive Social Media Mentions 112
Negative Social Media Mentions 2

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RingCentral Office reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RingCentral Office. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are RingCentral Office pricing details?

RingCentral Office Pricing Plans:

Free Trial

Essentials

$29.99 per user/month

Standard

$34.99 per user/month

Premium

$44.99 per user/month

Ultimate

$59.99 per user/month

Essentials – $29.99 per user per month ($19.99 if annual)

  • Voicemail-to-text
  • Up to 20 users only
  • Team messaging
  • Business phone or toll-free numbers
  • Document sharing
  • Unlimited calls within the US/CA*
  • Unlimited business SMS

Standard – $34.99 per user per month ($24.99 if annual)

  • Everything in Essentials+
  • Unlimited audio conferencing
  • No limit on number of users
  • Video meetings with up to 100 participants
  • Integrations Office 365, G Suite, Slack,
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Unlimited internet fax
  • 24/7 support
  • Business phone numbers in over 100 countries

Premium – $44.99 per user per month ($34.99 if annual)

  • Everything in Standard+
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Up to 8-digit extensions with site codes
  • Advanced call handling, including whisper, barge, and more
  • Industry-specific integrations with Canvas, Smarsh, and more
  • Hot desking
  • Multi-site admin and management
  • Automatic call recording
  • Single Sign-on
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Developer platform and custom integrations

Ultimate – $59.99 per user per month ($49.99 if annual)

  • Everything in Premium+
  • Device status reports
  • Unlimited storage
  • Device status alerts

Add-ons

  • Additional toll-free or local numbers – $4.99 per user per month
  • Additional vanity numbers – $30 one-time fee
  • Additional international numbers – $5.99 starting at monthly per user
  • Additional international toll-free – $14.99 per user per month; $25 one-time fee

What integrations are available for RingCentral Office?

  • Google
  • Box
  • Jira
  • Microsoft
  • Salesforce
  • Servicenow
  • Okta
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Reviewed By Nestor Gilbert
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