CivicFeed Review
What is CivicFeed?
CivicFeed is an organization monitoring software that utilizes advanced AI technology to scour the web for keyword alerts and mentions. It is simple and easy to set up, requiring only three steps for you to tailor your search and configure your results. Once you are finished with that, you can also apply powerful filters that allow you to limit results to news and data sources that are relevant to you. As such, you only have to deal with alerts and mentions that are legitimate.
Furthermore, CivicFeed provides you with in-depth analytics. This allows you to see how the media narrative fluctuates, letting you find ways to shape and control it instead.
Show MoreOverview of CivicFeed Benefits
Focus on News & Online Publications
CivicFeed has superior coverage of news and online publications. Because aside from monitoring social media platforms, local news, and online outlets, the solution also has access to government filings like local city council minutes. Thus, you can expect to know whenever a competitor, organization, topic, cause, or keyword relevant to you is posted.
Advanced Result Filters
Compared to Google Alerts, CivicFeed has more sophisticated search filters. These let you limit your results to particular channels or locations, making the results more pertinent to you. This also saves you time, as you do not have to go through results that are inapplicable.
In-depth Analytics
With CivicFeed, you can see how the media narrative regarding a company, organization, topic, cause, or keyword changes over time. This is made possible by the solution’s in-depth analytics, which empowers you to shape the narrative through your media coping strategies.
Report Generation
Whenever you want to share results or analytics to your team, all you need to do is execute the report generation action on CivicFeed. The platform produces your desired report automatically, letting you get back to your work almost instantaneously.
Integrations
Apart from connecting with local and online news and data sources, CivicFeed can also synchronize with solutions that are already in your toolbox. For example, it can integrate with Slack and Hootsuite, making your communications and social media monitoring more streamlined.
Show MoreOverview of CivicFeed Features
- Alerts
- Mentions
- Boolean Search
- Filters
- Analytics
- Influencer Identification
What Problems Will CivicFeed Solve?
1) Media Monitoring
Everything that is being said online about your organization and your competitors can be monitored via CivicFeed. The solution serves automatic alerts whenever the organization and the competitors are mentioned in relevant sources. This enables communication and media professionals in companies and other types of entities to understand how the media perceives the brand and the competitors.
2) Political Campaigns
Knowing how local media covers political campaigns enable politicians and their staff to understand how these channels are being leveraged. CivicFeed assists in that regard by sending alerts whenever a candidate is mentioned in select sources. The solution then provides analytics regarding the trend of the campaign compared to that of the opponents’.
3) Finding & Sharing Content
Creating content for sharing in social media platforms is time-consuming. CivicFeed changes this by serving relevant content to users who leverage them by sharing them in their own accounts. As a result, the organization can attract views without overtaxing resources.
Awards & Quality Certificates
CivicFeed Position In Our Categories
Bearing in mind businesses have their own business-related requirements, it is only rational they avoid seeking a one-size-fits-all, ideal business application. Still, it would be futile to try to stumble on such application even among popular software solutions. The clever thing to do would be to make a list of the various key aspects that merit examination such as critical features, costing, technical skill capability of the employees, business size, etc. Then, you should perform your product research comprehensively. Go over some CivicFeed analyses and check out each of the software options in your list more closely. Such well-rounded research ascertain you circumvent ill-fitting software solutions and choose the one that includes all the tools your business requires to achieve growth.
Position of CivicFeed in our main categories:
TOP
500
CivicFeed is one of the top 500 Marketing Software products
Each business has its own characteristics, and might call for a special Social Media Monitoring Software solution that will be adjusted to their company size, type of clients and staff and even individual industry they cater to. It's not wise to count on getting a perfect solution that is going to be suitable for every company regardless of their history is. It may be a good idea to read a few CivicFeed Social Media Monitoring Software reviews first and even then you should remember what the service is supposed to do for your business and your staff. Do you need a simple and intuitive solution with just elementary features? Will you actually use the complex functionalities required by experts and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable app that will match your budget.
How Much Does CivicFeed Cost?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
What are CivicFeed pricing details?
CivicFeed Pricing Plans:
Free Trial
Team
$149.00/user/month
Enterprise
Contact vendor
PeakMetrics has three options for enterprise pricing that you can pay for on a monthly or on an annual basis. With these, you can start small and scale up with ease as your needs change. Plans start at $149 a month.
- 20 Alerts
- 20,000 Mentions
- Dashboard
- Boolean Searches
- Email & Slack Alerts
- Export Reports
- Influencer Identification
- News Sources
- Public Data Sources
Enterprise – request pricing information
- All Team Features
- Unlimited Alerts
- Unlimited Mentions
- Custom Data Sources
- Third-party Integrated Data Sources
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Social Media Monitoring Software it’s crucial not only to see how professionals score it in their reviews, but also to find out if the real people and enterprises that purchased this software are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CivicFeed reviews across a vast array of social media sites. The data is then featured in a simple to understand way revealing how many customers had positive and negative experience with CivicFeed. With that information available you should be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CivicFeed?
PeakMetrics can integrate with social media scheduling apps and communication channels like the following:
- Hootsuite
- Buffer
- Slack
- Gmail
If you want to integrate PeakMetrics with other platforms, you can use its API.
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