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CivicFeed Review

CivicFeed
Our score: 8.0 User satisfaction: 100%

What is CivicFeed?

CivicFeed is an organization monitoring software that utilizes advanced AI technology to scour the web for keyword alerts and mentions. It is simple and easy to set up, requiring only three steps for you to tailor your search and configure your results. Once you are finished with that, you can also apply powerful filters that allow you to limit results to news and data sources that are relevant to you. As such, you only have to deal with alerts and mentions that are legitimate.

Furthermore, CivicFeed provides you with in-depth analytics. This allows you to see how the media narrative fluctuates, letting you find ways to shape and control it instead.

Overview of CivicFeed Benefits

Focus on News & Online Publications

CivicFeed has superior coverage of news and online publications. Because aside from monitoring social media platforms, local news, and online outlets, the solution also has access to government filings like local city council minutes. Thus, you can expect to know whenever a competitor, organization, topic, cause, or keyword relevant to you is posted.

Advanced Result Filters

Compared to Google Alerts, CivicFeed has more sophisticated search filters. These let you limit your results to particular channels or locations, making the results more pertinent to you. This also saves you time, as you do not have to go through results that are inapplicable.

In-depth Analytics

With CivicFeed, you can see how the media narrative regarding a company, organization, topic, cause, or keyword changes over time. This is made possible by the solution’s in-depth analytics, which empowers you to shape the narrative through your media coping strategies.

Report Generation

Whenever you want to share results or analytics to your team, all you need to do is execute the report generation action on CivicFeed. The platform produces your desired report automatically, letting you get back to your work almost instantaneously.

Integrations

Apart from connecting with local and online news and data sources, CivicFeed can also synchronize with solutions that are already in your toolbox. For example, it can integrate with Slack and Hootsuite, making your communications and social media monitoring more streamlined.

Overview of CivicFeed Features

  • Alerts
  • Mentions
  • Boolean Search
  • Filters
  • Analytics
  • Influencer Identification

What Problems Will CivicFeed Solve?

1) Media Monitoring

Everything that is being said online about your organization and your competitors can be monitored via CivicFeed. The solution serves automatic alerts whenever the organization and the competitors are mentioned in relevant sources. This enables communication and media professionals in companies and other types of entities to understand how the media perceives the brand and the competitors.

2) Political Campaigns

Knowing how local media covers political campaigns enable politicians and their staff to understand how these channels are being leveraged. CivicFeed assists in that regard by sending alerts whenever a candidate is mentioned in select sources. The solution then provides analytics regarding the trend of the campaign compared to that of the opponents’.

3) Finding & Sharing Content

Creating content for sharing in social media platforms is time-consuming. CivicFeed changes this by serving relevant content to users who leverage them by sharing them in their own accounts. As a result, the organization can attract views without overtaxing resources.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

CivicFeed Position In Our Categories

Since businesses have particular business requirements, it is prudent that they abstain from going for a one-size-fits-all, ”best” system. Nonetheless, it is futile to pinpoint such a software system even among popular software products. The correct step to undertake is to narrow down the several significant factors which demand inspection like essential features, plans, skill aptitude of staff, organizational size, etc. Next, you should conduct your product research thoroughly. Read some CivicFeed analyses and scrutinize each of the software programs in your shortlist more closely. Such detailed research guarantee you weed out unsuitable applications and choose the system that offers all the aspects you require company requires to be successful.

Position of CivicFeed in our main categories:

TOP 500

CivicFeed is one of the top 500 Marketing Software products

CivicFeed is also listed in the following subcategories:

Enterprises have diverse needs and requirements and no software platform can be perfect in such a situation. It is useless to try to find an ideal off-the-shelf software product that fulfills all your business requirements. The smart thing to do would be to adapt the solution for your special wants, staff member skill levels, budget, and other elements. For these reasons, do not hurry and pay for well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your homework, look into each short-listed application in detail, read a few CivicFeed Social Media Monitoring Software reviews, contact the maker for explanations, and finally select the application that provides what you want.

How Much Does CivicFeed Cost?

CivicFeed Pricing Plans:

Free Trial

Team

$149.00/user/month

Enterprise

Contact vendor

PeakMetrics has three options for enterprise pricing that you can pay for on a monthly or on an annual basis. With these, you can start small and scale up with ease as your needs change.  Plans start at $149 a month.

  • 20 Alerts
  • 20,000 Mentions
  • Dashboard
  • Boolean Searches
  • Email & Slack Alerts
  • Export Reports
  • Influencer Identification
  • News Sources
  • Public Data Sources

Enterprise – request pricing information

  • All Team Features
  • Unlimited Alerts
  • Unlimited Mentions
  • Custom Data Sources
  • Third-party Integrated Data Sources

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We realize that when you make a decision to buy Social Media Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CivicFeed reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CivicFeed. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are CivicFeed pricing details?

CivicFeed Pricing Plans:

Free Trial

Team

$149.00/user/month

Enterprise

Contact vendor

PeakMetrics has three options for enterprise pricing that you can pay for on a monthly or on an annual basis. With these, you can start small and scale up with ease as your needs change.  Plans start at $149 a month.

  • 20 Alerts
  • 20,000 Mentions
  • Dashboard
  • Boolean Searches
  • Email & Slack Alerts
  • Export Reports
  • Influencer Identification
  • News Sources
  • Public Data Sources

Enterprise – request pricing information

  • All Team Features
  • Unlimited Alerts
  • Unlimited Mentions
  • Custom Data Sources
  • Third-party Integrated Data Sources

What integrations are available for CivicFeed?

PeakMetrics can integrate with social media scheduling apps and communication channels like the following:

  • Hootsuite
  • Buffer
  • Slack
  • Gmail

If you want to integrate PeakMetrics with other platforms, you can use its API.

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Reviewed By Jenny Chang
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