CloudSocial Review
What is CloudSocial?
CloudSocial is a cloud-based social media tool that helps you manage all your social media accounts within one platform. CloudSocial eliminates the hassle of switching between different social media apps or sites. The software supports popular social media channels such as Facebook, Twitter, Instagram, YouTube, and LinkedIn. CloudSocial can also manage and accomplish your email tasks.
CloudSocial has a unified single-view dashboard as well as collaborative tools that you can use to establish the perfect workflow for your team. This means that responding to inquiries and other kinds of messages in any of the social media channels mentioned above is smooth and efficient. You can even respond using a status: open, assigned, in progress, save as draft, close, and soft close.
Show MoreOverview of CloudSocial Benefits
Manage all your social media channels in one platform
CloudSocial can help you manage all your social media channels in one place. You can also respond to all messages, tweets, and posts in real-time with Omnibox. These are beneficial because constantly logging in and accessing your numerous sites can be tedious and time-consuming. You don’t have to open and exit multiple applications or websites because CloudSocial can manage your Facebook Profile, Facebook Business Page, Facebook Messenger, Facebook Groups, Facebook Ad Manager, Twitter Profile, Twitter DM, Instagram Business Page, LinkedIn Business Page, YouTube Channel, and Email.
Engage your customers with rich content
You can post rich media content across all your social media channels using CloudSocial. You can even create posts and schedule them to be published at a later time. The software also has a Global Time Zone Selection feature. Then you can utilize user tagging to increase social interaction and hashtagging to curate your posts. Hashtags help users find content on the web in a more organized manner, so adding hashtags to your posts can help your business be found. Since CloudSocial integrates with Crello, you can also create graphics or animations using the latter application.
Improve collaboration with your team
CloudSocial has collaboration tools that help you improve the efficiency of your team. You and your team members can share a social calendar and get notifications for any upcoming events. This helps you complete tasks faster and makes your workflow more effective.
Analyze performance
CloudSocial has reporting and analytics tools such as the Social Channels Report and Sentiment Analysis. You can view these reports in the app’s Unified Dashboard. Reports and analytics can help you assess the effectiveness of your social media strategy. You can review your performance and make changes as necessary. You can also download the reports with one simple click and send them to colleagues or save for future viewing.
Customer support
CloudSocial also offers 24/7 customer support via email, chat, and phone calls. At any given time, you can reach out to CloudSocial’s support team regarding technical issues in the system.
Show MoreOverview of CloudSocial Features
- Social channel, profile, and user management
- Scheduled posting
- Ad manager
- Message filtering
- Global time zone selection
- Collaboration tools
What Problems Will CloudSocial Solve?
Problem #1: Omni-channel communication issues
Social helpdesk and email helpdesk are managed by two different tools. With CloudSocial, brands can manage both social and email helpdesks.
Problem #2: Understanding the true sentiments of customers
Most of the tools offer 3-point sentiment. However, CloudSocial offers a 9-point sentiment that helps brands understand the right sentiment of customers.
Problem #3: Unexpected social media faux pas
CloudSocial double-checks this for you. The software has an approval flow so only content approved by the approver will be published. Also, it has a recall functionality that enables the user to quickly recall (and delete on social channels) the post from all the social channels.
Awards & Quality Certificates
CloudSocial Position In Our Categories
Since companies have particular business-related needs, it is only sensible they steer clear of paying for a one-size-fits-all, ideal software. Having said that, it would be almost impossible to try to pinpoint such a software solution even among sought-after software products. The rational thing to do can be to tabulate the several critical aspects which necessitate careful thought including crucial features, budget, skill aptitude of staff members, company size, etc. Then, you must do the research fully. Have a look at some of these CloudSocial review articles and look into each of the software solutions in your list in detail. Such all-encompassing research ascertains you stay away from unfit software solutions and select the system which includes all the features your business requires.
Position of CloudSocial in our main categories:
TOP
100
CloudSocial is one of the top 100 Social Media Management Tools products
If you are considering CloudSocial it could also be beneficial to examine other subcategories of Social Media Management Tools gathered in our database of SaaS software reviews.
Each company has different needs and needs a system that can be personalized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect functionality out-of-the-box. When you look for a software product, first be sure what you want it for. Read some CloudSocial Social Media Management Tools reviews and ask yourself do you need basic functionality or do you require advanced functionality? Are there any industry-specific features that you are seeking? Find the answers to these questions to aid your search. There are multiple aspects that you need to consider and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the platform that provides all that you want to improve your company effectiveness and productivity.
How Much Does CloudSocial Cost?
CloudSocial Pricing Plans:
Free Trial
Silver
$17/month
Gold
$100/month
Platinum
$345/month
What are CloudSocial pricing details?
CloudSocial Pricing Plans:
Free Trial
Silver
$17/month
Gold
$100/month
Platinum
$345/month
CloudSocial offers the following enterprise pricing plans:
Silver: $17/month or $13/month (billed annually)
- 11 social channels
- 1 social profile
- 2 users
- 10,000 mentions
- Post rich media content
- Bulk media uploads
- Tagging
- Recall post
- Global time zone selection
- Create content with Crello
- Manage Facebook ads
- URL shortener
- Omni social channel + email inbox
- Collaboration
- Respond with status
- In mention search
- Filters
- Unified dashboard
- Social channels report
- Analytics
- Sentiment Analysis
- Email support
- Chat support
- Call support
Gold: $100/month or $70/month (billed annually)
- All features in Silver
- 33 social channels
- 3 social profiles
- 15 users
- 50,000 mentions
- Audience targeting
- Social calendar
- Insta-alerts via email
- Export to XLS, PDF, CSV
- Share via email
- Keyword search across select social channels
- Filter mentions
- Sentiment analysis
Platinum: $345/month or $255/month (billed annually)
- All features in Gold
- 77 social channels
- 7 social profiles
- 40 users
- 125,000 mentions
User Satisfaction
Positive Social Media Mentions
21
Negative Social Media Mentions
0
We realize that when you decide to buy a Social Media Management Tools it’s vital not only to learn how professionals evaluate it in their reviews, but also to check whether the actual users and businesses that bought this software are indeed content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CloudSocial reviews across a wide array of social media sites. The data is then presented in an easy to understand way showing how many people had positive and negative experience with CloudSocial. With that information available you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CloudSocial?
CloudSocial integrates with the following software:
- Facebook Messenger
- Facebook Ad Manager
- YouTube
- Crello
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