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ComAround Knowledge Review
What is ComAround Knowledge?
ComAround Knowledge is a knowledge-centered service (KCS) platform built using Microsoft technology and top knowledge management expertise. The software is designed to accelerate the delivery of and access to support using intelligent knowledge.
It functions as an independent knowledge hub that centralizes and synchronizes scattered digital information, simplifying how users meet their need for relevant and precise information whenever and wherever.
ComAround lets users create, search and access precious knowledge across various cloud-based data sources. It lets them receive intelligent business reports. All these and more enable companies and organizations to deliver valuable knowledge to their customers when they need it through any device.
Show MoreOverview of ComAround Knowledge Benefits
ComAround provides you with a knowledge management solution built to boost your support operations, particularly your knowledge-based services. The software helps you centralize and synchronize knowledge, simplify navigation to the knowledge your support agents and your customers need for faster response and resolution.
With ComAround, many companies and organizations all over the world have experienced great benefits. Users have reported resolution time sped up by as much as 60%, support requests have dwindled down by 50%, and resolution rate went 40% better than ever.
The software comes with a plethora of capabilities and features. It has a knowledge article editor that is so easy to use that your knowledge workers can whip, publish, edit, and import knowledge articles effortlessly. Thanks to its massic collection of structured article templates and defined functions, they don’t have to create articles from scratch.
You definitely don’t want to start with an empty knowledge library. The good news is that with ComAround, you get a library that’s pre-populated with knowledge articles on many applications, such as Windows & Mac O/S, Outlook, Office 365, and Adobe to mention a few.
Knowledge articles are boring if they only contain texts. But with ComAround, you have a video recorder feature that lets you create and add videos to your articles. This helps your article more engaging, attractive, and more helpful especially if your recording step by step resolution to issues or making a guide.
Other features you will definitely appreciate include self-service portals, gamification, AI and machine learning, intelligent search, and automatic knowledge creators.
Show MoreOverview of ComAround Knowledge Features
- Knowledge Article Editor
- Knowledge Article Library
- Video Recorder
- Intelligent Search
- Machine Translation
- Self Service Portal
- AI and Machine Learning
- Gamification
- Reporting and Analytics
- Mobile App
- Windows 10 App
- Integration Connectors
ComAround Knowledge Position In Our Categories
Knowing that businesses have distinct business needs, it is only logical they steer clear of settling on an all-encompassing, “perfect” software system. Nevertheless, it would be almost impossible to try to pinpoint such a software product even among well-known software systems. The best step to undertake should be to jot down the numerous important aspects which entail careful thought like critical features, price terms, skill aptitude of staff, business size, etc. Next, you must follow through the research systematically. Go over some of these ComAround Knowledge reviews and explore each of the software programs in your list more closely. Such well-rounded research ascertain you avoid poorly fit applications and buy the system that delivers all the benefits your company requires to be successful.
Position of ComAround Knowledge in our main categories:
TOP
50
ComAround Knowledge is one of the top 50 Knowledge Management Software products
If you are interested in ComAround Knowledge it might also be a good idea to investigate other subcategories of Knowledge Management Software gathered in our database of SaaS software reviews.
There are trendy and widely used applications in each software group. But are they necessarily the best fit for your company’s unique requirements? A market-leading software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few ComAround Knowledge Knowledge Management Software reviews and think about the factors that you desire in the software such as the price, main tools, available integrations etc. Then, select a few systems that fit your wants. Check out the free trials of these platforms, read online reviews, get information from the maker, and do your research thoroughly. This profound groundwork is certain to assist you choose the best software application for your firm’s special wants.
How Much Does ComAround Knowledge Cost?
ComAround Knowledge Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ComAround Knowledge pricing details?
ComAround Knowledge Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We realize that when you decide to get a Knowledge Management Software it’s vital not only to learn how professionals score it in their reviews, but also to find out if the actual people and businesses that purchased these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ComAround Knowledge reviews across a wide range of social media sites. The data is then featured in a simple to digest format revealing how many clients had positive and negative experience with ComAround Knowledge. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ComAround Knowledge?
ComAround Knowledge integrates with the following business systems and applications:
- Microsoft
- Cherwell
- ManageEngine
- ServiceNow
- Pure Service
- BMC
- Marval
- Salesforce
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