SABIO Review
What is SABIO?
SABIO is an all-around knowledge repository that meets the needs of your different business units. With its speedy and powerful platform, your service center agents can answer questions, create sales pitches, and close tickets at a more rapid pace than before. The solution also enables your field workers to help customers on the spot to ensure their continuous satisfaction with your products and services.
Moreover, you can use SABIO as a professional onboarding platform. This aids HR in introducing new employees to rules and regulations as well as to make them familiar with their roles’ expectations. This lets your organization cut down training costs and make recent hires immediately productive.
Show MoreOverview of SABIO Benefits
Smart Search
The SABIO search does not simply offers suggestions and automatically completes terms and phrases. It utilizes a self-learning algorithm that makes it search become smarter with every use. It helps you save time as it lets you find knowledge as you type. More than that, it employs synonym search to help you discover relevant information you otherwise would not have obtained.
Powerful Knowledge Tree
SABIO has a comprehensive, click-through knowledge tree that lets users explore information in your organization’s repository. You can restructure the tree and add more documents to it without leaving the interface. As such, trimming the knowledge is easier.
Furthermore, SABIO lets you customize access to various branches of the knowledge tree. You can do this by combining it with user groups to ensure that information levels secure more sensitive knowledge.
Content Validation & Approval
SABIO has multiple workflows that let you deal with content validation and approval. The former allows your content creators and managers to make sure they are putting out correct information to avoid confusion and prevent mistakes in various business processes. Meanwhile, the approval workflow lets you establish efficient quality management that ensures only approved articles gets pushed to the public tree.
Knowledge Updates
Every user gets a dedicated inbox where they can view messages regarding content updates and other related news. This allows them to get up to speed seamlessly so they can act on them immediately if needed.
Additionally, SABIO sends out push notifications to notify users of urgent content changes immediately. The application even lets you keep track of persons who have read your messages. And to doubly make certain they receive updates, the solution sends out emails as well.
Show MoreOverview of SABIO Features
- WYSIWYG Editor
- Archiving & Versioning
- Templates
- Experts & Contacts
- Self-Learning Search
- Search Results Ranking
- Facets/Drill-Down
- In-Document Search
- User Views
- Inline Editing
- User Rights & Roles Management
- Validity Workflow
- Suggestions & Feedback
- Approval Workflow
- Message Inbox
- Push Notifications
- Reporting
SABIO Position In Our Categories
Since companies have their own business-related demands, it is only sensible that they steer clear of selecting an all-encompassing, “perfect” software solution. Nevertheless, it is almost impossible to try to stumble on such a software system even among branded software systems. The practical thing to undertake would be to make a list of the several chief aspects which entail analysis like major features, pricing, skill levels of staff, organizational size, etc. Then, you should do the product research comprehensively. Read these SABIO evaluations and check out each of the software options in your shortlist in detail. Such all-encompassing product investigation guarantee you take out poorly fit applications and choose the system that includes all the aspects your business requires in growing the business.
Position of SABIO in our main categories:
TOP
50
SABIO is one of the top 50 Knowledge Management Software products
If you are considering SABIO it may also be beneficial to investigate other subcategories of Knowledge Management Software gathered in our database of B2B software reviews.
Companies have unique needs and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find a perfect out-of-the-box software system that fulfills all your business wants. The intelligent thing to do would be to customize the solution for your specific requirements, worker skill levels, budget, and other factors. For these reasons, do not hasten and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific requirements. Do your groundwork, check out each short-listed platform in detail, read a few SABIO Knowledge Management Software reviews, contact the seller for clarifications, and finally settle for the application that provides what you require.
How Much Does SABIO Cost?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
What are SABIO pricing details?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
- Full-Text Search
- Auto-Suggest
- Drill-Down/Facets
- Self-Learning
- Document Search
- Smart Tree
- 5 Maximum Views
- Standard Set of Rights
- Contacts
- Ratings
- Archiving
- Versioning
- Templates
- Messaging
- Suggestion & Validation Workflows
- Standard Themes
- Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
- All SABIO Team Features
- Synonym Search
- External Sources Integration
- Unlimited Views
- Dictionary
- Approval Workflow
- Standard Reports
- Mobile Apps
- Zendesk Integration
- Freshdesk Integration
- Salesforce Integration
SABIO Enterprise – request pricing information
- All SABIO Business Features
- Individual Set of Rights
- Individual Reports
- Web Self-Service Integration
- REST API
- Multiple Tenancy
- Optional On-Premise Hosting
- Active Directory Integration
- Single Sign On
- Advanced Support with Dedicated SLA
User Satisfaction
Positive Social Media Mentions
105
Negative Social Media Mentions
1
We know that when you make a decision to buy a Knowledge Management Software it’s important not only to find out how experts score it in their reviews, but also to find out if the actual users and businesses that purchased these solutions are genuinely happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SABIO reviews across a vast range of social media sites. The information is then displayed in an easy to understand format indicating how many clients had positive and negative experience with SABIO. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SABIO?
SABIO is ready to integrate with the following CRMs and help desk solutions:
- Zendesk
- Freshdesk
- Salesforce
SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.
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