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Panviva REVIEW

Knowledge Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is Panviva?

Panviva is a content and knowledge management system that simplifies the organization and dissemination of critical business information. It helps you turn complex documents into bite-sized information for the quick understanding of customer service representatives. With easy-to-digest data within their reach, support teams can instantly provide answers to customers’ questions, thus cutting down call and response times.

Panviva also aids you in populating your knowledge base. The process is non-technical because of its WYSIWYG authoring environment to allow your less technology-savvy employees to author help articles and publish them in one-click.

Additionally, in case you have new members on your content and knowledge management team, you can direct them to the Panviva university for training. This minimizes your training costs and gets recent hires up to speed rapidly.

Overview of Panviva Benefits

Optimized Support Display

Panviva has a user interface that has a non-obtrusive design. Because of this, it is able to provide you with comprehensive guidance through business processes instead of offering assistance via the occasional pop-ups.

Context-Sensitive Search

With Panviva, users always get the most relevant search results. The solution’s context-sensitive search technology enables this as it finely sorts data to provide only the best information.

Quick Onboarding

Panviva is an economical solution, not just when it comes to acquisition costs, but in implementation and training as well. Its intuitive design lets new users become familiar with its tools and features rapidly so they become productive in a shorter span of time.

Visual Content Authoring

A solution that requires technical expertise can cost you more in labor and training. But with Panviva, you can abstract that expense from your budget as it has a non-technical content authoring system. Instead, it has a built-in WYSIWYG creation and editing environment that even new users can navigate with ease.

High User Engagement

For your content managers to know whether or not their articles help their fellow employees, it is important to have an avenue for feedback. Panviva streamlines that process for them with its integrated social engagement tools. It allows readers to rate content and leave comments in pages to let the knowledge curators know whether they are satisfied with the help information and what content creators can do to improve them.

Overview of Panviva Features

  • Information Collection
  • Information Capture
  • Content Review & Approval
  • Context-Sensitive Links
  • Real-Time Document Publishing
  • User-Role Content Personalization
  • Multi-Language Display
  • Content Usage Tracking
  • Common Search Terms Identification
  • Content Rating
  • Feedback

Panviva Position In Our Categories

Position of Panviva in our main categories:

50

Panviva is one of the top 50 Knowledge Management Softwareproducts

50

Panviva is one of the 50
Knowledge Management Software products


If you are interested in Panviva it might also be a good idea to investigate other subcategories of Best Knowledge Management Software gathered in our database of SaaS software reviews.

Since each company has specific business needs, it is advisable for them to abstain from searching for a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such a system even among popular software solutions. The intelligent thing to do would be to jot down the various vital aspects that need consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Panviva reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth groundwork can make certain you discard ill-fitting platforms and select the app that provides all the elements you need for business success.

How Much Does Panviva Cost?

Panviva Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Panviva is a content and knowledge management platform that provides instant answers for the immediate resolution of customer queries. If you wish to advance your knowledge capture and dissemination with this solution, you can request custom enterprise pricing by phone, email, or web form.

User Satisfaction

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Panviva reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Panviva. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

120

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Panviva pricing details?

Panviva Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Panviva is a content and knowledge management platform that provides instant answers for the immediate resolution of customer queries. If you wish to advance your knowledge capture and dissemination with this solution, you can request custom enterprise pricing by phone, email, or web form.

What integrations are available for Panviva?

Panviva has pre-made connectors that allow you to seamlessly integrate it with other solutions such as the following:

  • Microsoft SharePoint
  • Documentuum
  • HL7
  • CMIS
  • Microsoft Dynamics CRM
  • Salesforce
  • Zendesk

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