CommunityPass Review

Our score: 8.3 User satisfaction: N/A

What is CommunityPass?

CommunityPass is a leading parks and recreation management software solution. You can enjoy optimal productivity and control with this fully web-based and mobile friendly app. The system has a comprehensive design and enables recreation departments and districts to use a single integrated and easy to use solution. It is intuitive and streamlined for the public and efficient, thorough, and flexible for the administrative staff. The company offers professional services including integration with financial software, data conversion, and custom reports.

CommunityPass is cutting-edge software that streamlines recreation management, builds community, and maximizes revenue. The app enables users to manage complex operations, engage with customers, and provide superior service to the community. It offers integrated modules for recreation activities, advanced program management, customized financial reporting, marketing and communications tools, and security, scalability, and PCI compliance.

CommunityPass is designed to serve the following industries: PTO/PTA and non profits, before and aftercare, community schools and adult education, sports leagues and teams, aquatics and pools, recreation departments, and park districts.

Overview of CommunityPass Benefits

CommunityPass is a robust toolbox that is designed around an engine comprised of customer management, content management, email messaging, and reporting.

Content & Activity Management

You can customize registration forms, publish catalogs online, offer programs seasonally, annually or one at a time, copy the previous season in a single click, and customize your pricing structure with late fees, early registration discounts, resident pricing, and multi-child discounts.

Participant & Roster Management

Features include historical receipts, transfers and withdrawals, issue credits, password resets, and program requirements tracking (birth certificates, etc.). Plus, you can manage waiting lists and build rosters with “Team Manager”.

Finance & Reporting

You can build custom reports with “Report Builder”, track financial performance with “Expense Manager”, use G/L coding, report on revenue by location, and run financial reconciliations.


You can send alerts and reminders and promotional emails, communicate with past and present participants, manage email preferences, and email receipts automatically.


You can set eligibility rules and do step by step registration and automatic address verification. “Smart registration” keeps track of registrants’ schedule. Plus, you can allow online or “in-house” registration, register all family members in a single transaction, and reserve space for walk-in registrations.

Payment Processing

You can manage refunds, apply balance payments, accept cash, check, or credit card, and collect convenience fees. On top of that, you can use universal merchant account management or hosted banking. The app is PCI compliant.

Membership Management

You can create photo ID cards, scan in/scan out (“gate check”), support rolling memberships, sell and track guest passes, generate onsite reports, sell beach badges and manage locker rentals, and track and manage membership bonds.

Scheduling & Reservations

You can manage facility rentals, set up class schedules, use a single, centralized calendar, sell municipal permits, allow for recurring reservations, and allow custom pricing for non-profit or other charities.

Before & After Care

You can enable monthly or custom billing, sign in/sign out on iPad, enable digital attendance, allow sibling discounts, provide scholarships based on need, and offer free or reduced cost lunch.

Point of Sale Management

You can manage concession stand sales, sell tickets, collect daily fees, sell products and merchandise, and enable member pricing.

System Administration

You can set user roles and permissions. The app is web-based and offers an API. Plus, you can integrate existing student information systems. Hosting and bandwidth are provided by the parent company Capturepoint.

CommunityPass Services

The CommunityPass team will guide you through implementation, training, and go live. The staff will help you to import data and do customization. Once you’re live, you’ll get excellent support, annual reviews, and a high level of service. Services include implementation, eCommerce setup,  account setup, system integration, data migration, customization, training, report analysis & design, rollout management, and in-house support.

Overview of CommunityPass Features

  • Volunteer Management
  • Rental Management
  • Registration Management
  • Membership Management
  • League / Team Management
  • Fundraising Management
  • Facility Management
  • Event Management
  • Customer Management
  • Contract Management
  • Child Care
  • Check-in / Check-Out
  • Billing & Invoicing

CommunityPass Position In Our Categories

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Position of CommunityPass in our main categories:

TOP 50

CommunityPass is one of the top 50 Club Management Software products

If you are considering CommunityPass it may also be beneficial to examine other subcategories of Club Management Software listed in our database of SaaS software reviews.

There are popular and widely used solutions in each software group. But are they automatically the best fit for your company’s unique wants? A trendy software application may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few CommunityPass Club Management Software reviews and mull over the aspects that you want in the software such as the fees, main features, available integrations etc. Then, choose a few systems that fit your requirements. Check out the free trials of these platforms, read online comments, get explanations from the seller, and do your research thoroughly. This profound groundwork is sure to assist you select the finest software platform for your organization’s specific requirements.

How Much Does CommunityPass Cost?

CommunityPass Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

CommunityPass’s enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CommunityPass reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CommunityPass. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are CommunityPass pricing details?

CommunityPass Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

CommunityPass’s enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for CommunityPass?

CommunityPass’ professional services include integration with financial software. Plus, the app offers an API and you can integrate existing student information systems.


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Reviewed By Louie Andre
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