Condo Control Review

PROS: This software comes handy in managing several tasks including communications, AGMs, and packages. It is also very easy to use.

CONS: This fits our needs perfectly. We are extremely satisfied with this product so far.

PROS: CCC helped solve the issues we face in our parking system. It provides us with better tracking and enables us to enforce our visitor parking rules.

CONS: It would be better if parcel descriptions can be added and saved for later use.

PROS: This software allows me to oversee all the aspects of the property that I supervise.

CONS: I would like this software better if the need to update would be required less often.

PROS: With Condo Control Central, you can make public announcements or reach out to specific community members, keep your files in one place and be able to access these conveniently whenever needs arise and even provide webinar training for your employees. Their customer support service is also top-notch.

CONS: Ideally, the time of their system updates could fit with our business schedules better.

PROS: This software makes communication between us and our residents easier. The announcement, service request, and proxy voting features are particularly helpful for us. We wouldn’t be as organized as we are without Condo Control Central. We even would have not been able to hold board meetings without it. It has become an integral part of our administrative system.

CONS: We seldom encounter glitches with this software and these are also immediately resolved once their support team is notified. Apart from a few errors, Condo Control Central has been trouble-free in our experience.

PROS: This software has a lot of features that allow you to make announcements, manage service requests, store files in the library section, create events, and keep a community calendar. You can control who gets access to the files you upload and create discussion forums for specific people.

CONS: I would like this software better if it would allow us to make PDFs appear directly on TV screens.

PROS: I really like how user-friendly this is. I also appreciate the website and its overall layout.

CONS: I do wish that the system could keep the information of residents who have moved on. I think that's something that could be really useful.

PROS: I really appreciate how its data storage feature has ended up helping us out with our daily tasks. It is so easy to use that even tech newbies will surely grasp it in no time.

CONS: I want the visitor sign up to work faster. Our visitors often end up stuck in a queue because the interface takes a while to load, after which they have to put in their signatures. This is an improvement I'd like to see in future versions.

PROS: I really like the services this tool provides but I have to say that the best thing about this is their customer service. The customer service manager I talked to knew what she was talking about and really helped me out with my issue. This is why even if I do encounter some problems with features like reporting, I don't worry since I can depend on their customer service team.

CONS: I think that future version should make it easier to find some reports. I think adding more options for residents should also be something they look into, as currently all residents can do is book amenities.

PROS: I really like how even if you aren't that tech savvy, you'll be able to get the hang of this software. Especially when you encounter their incredibly helpful support team. They're very open to suggestions and I really appreciate that.

CONS: An improvement I'd like to see is for the software to work faster, as currently it is a little slow. I'd also like to see a search function, as well as the ability to post announcement for multiple buildings in one go.

PROS: The best thing about this is how their customer service representative responded to my concerns. They were very prompt and quick.

CONS: I do have to admit that the waiting time while the software is loading can be a little long.

PROS: My work is so much easier now since I can be working remotely and still be able to see data. I can also post notices if needed.

CONS: I wish their customer servie improves i the future since they are so hard to get in touch with them. It also takes some time before I see the changes I requested, so maybe in the future they could implement those much more quickly.

PROS: I really like how it has empowered building managers and allowed them to notify us when something is going on. I also like the multiple features that it has.

CONS: Whenever I would use it on a weekend, it would tend to work a little slower than usual. Having said that, this tool hasn't slowed down on us for quite some time now.

PROS: The one feature that I like above everything else is the amenity feature.

CONS: I think that they could introduce more themes to the condo website builder. That said, I really do like all of the features and have very little to complain about.