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Condo Manager REVIEW

Property Management Software

No user reviews
USER SATISFACTION 95%
OUR SCORE 8.0

What is Condo Manager?

Condo Manager is a cutting-edge property management and accounting application designed to make the management of homeowners’ associations, condominium communities, and other types of self-managed associations and communities effortless. The app is comprised of solutions that can be used by property management companies and associations of any size or type. Whether they are managing and running a single family residential community, high rise condominiums, or hundreds of communities or associations, Condo Manager helps them maximize automation, increase their productivity and efficiency, and drive profitability.

The condominium and homeowners’ association property management and accounting solution delivers powerful automation tools which make it easier for users to handle their day-to-day and routinary management tasks and functions. It offers a full accrual accounting system that streamlines the management of accounts receivable and payable of condominium communities and homeowner’s associations. The accounting system provides flexible payment options, allowing residents and homeowners to choose how they want their payments to be collected and processed. Condo Manager supports lockbox, ACH, or check payment processing.

Condo Manager provides users with full customization capability. Thus, the solution gives them various options by which they can customize and configure its tools so they can function according to their own unique workflows, processes, and requirements. Last but not least, the app has powerful communication features;  keeping team members connected to each other, enhancing engagement with clients, residents, homeowners, and vendors, and ensuring that all communications and correspondences are easily tracked and reported.

Overview of Condo Manager Benefits

Manage Condominiums, Associations, And Communities With Ease

Condo Manager is designed and built to help board members and community managers save time and reduce the stress from their day-to-day management tasks as they handle the operations of condominium and homeowners’ association properties. It offers built-in tools and automated solutions that permit them to perform their management activities with ease.

Access And Track Homeowners’ Information

The property management and accounting app has the ability to store and organize all information related to homeowners so that users can quickly keep in touch with them to relay important matters or respond to emergency situations. This information includes owners’ names, addresses, phone numbers, email addresses, and alternative mailing addresses. Other important owner information can also be accessed and tracked such as assessment details, recurring charges, balances, account statements, architectural history, and communication history. Users even have the freedom to define any information they want to collect from homeowners. It has data fields that they can customize and attach files into.

Service Request And Work Order Module

Condo Manager delivers modules that simplify different aspects of condominium and association management. One of these modules is its handy module for service requests and work orders. With this module, users will be able to monitor all service requests being submitted by owners. Once they track the service requests, they can instantly create work orders and send them directly to staff or vendors. Additionally, the app sends alerts so that they will be able to follow up on the work orders and ensure that the jobs are completed on time.

Handle CC&R Violations And Architectural Requests

Another module included in Condo Manager is the CC&R (Covenants, Conditions, and Restrictions) and architectural request module. CC&R is a set of rules and guidelines implemented by a homeowners’ association and community that defines and enumerates what homeowners can and can’t do with their property as a part of such association or community. Meanwhile, architectural requests are made up of plans and proposals prepared by homeowners who want to make some external alterations or modifications in the property.

This module, therefore, organizes all communications and correspondences related to CC&R and architectural requests. It permits property managers and board members to track activities and actions that violate the rules specified in the CC&R. When CC&R violations are identified, users will be able to send letters to the homeowners involved automatically. Furthermore, they can create their own processes for handling violations made by homeowners.

Collections Module

Condo Manager has a collections module that makes it easy for users to handle payment issues with delinquent homeowners. Here, the homeowner’s account can be flagged due to non-payment of dues, fees, and other charges. Custom processes can also be set up that are unique to one’s association so users can efficiently perform follow-ups for collecting payments from homeowners.

Full Accrual Accounting System

The complete accounting system of Condo Manager is what makes it a unique property management solution. This full accrual accounting system is very powerful in a way that it can automate the accounting processes of homeowners associations, condominiums, townhomes, master planned communities, and commercial associations. It simplifies and enhances the processing of payments, generation of financial reports, creation of annual budgets,  execution of bank reconciliations; and it even supports bank integration.

Flexible Payment Processing

Condo Manager has a flexible payment processing system that gives homeowners the option to decide how they want to pay their fees or dues. Homeowners can pay their fees and dues through credit card, ACH payment, physical check, or using a lockbox service.

Whatever payment option their homeowners prefer, Condo Manager’s accounting system ensures users that payments are processed and accounts receivables are managed painlessly. For instance, if homeowners want to make payments directly from their bank account via an ACH draft or physical check, the system automatically generates payment files that the bank can use to draft the payments.

Print Checks Rapidly Using MICR Scanner

Users can also print checks directly from Condo Manager through the aid of a compatible MICR (Magnetic Ink Character Recognition) scanner, no matter how many they are. MICR is a technology that utilizes a special ink for printing characters and encoding information on financial documents such as checks. When users need to prepare and print new checks, the MICR scanner reads and captures the encoded information on the original check and transmits it to the app. Because of this, they no longer need to maintain separate check stocks for their associations or communities.

Integrate With Lockbox Service

As previously mentioned, homeowners can pay their dues and fees using a lockbox service. Thus, the accounting system enables users to integrate lockbox service functionalities with their bank. In addition, as they process payments sent via a lockbox service, Condo Manager ensures them that the bank they linked to the lockbox service imports posting files properly.

Quick Bank Reconciliation And Financial Reporting

With Condo Manager’s accounting system, users will be able to perform bank reconciliations fast. It utilizes a wizard that lets them reconcile multiple bank accounts. They can also scan bank statements and automatically attach them to monthly financial reports. Speaking of monthly reports, Condo Manager allows users to organize all financial statements and accounts receivable/payable reports in one place, and instantly generate all-in-one monthly reports.

Communications Tool With An Integrated Word Processor

The condominium and homeowners’ association property management and accounting app provides a communications tool that makes sure that users are able to smoothly engage with their clients and keep each team member connected and always updated. This tool is built with an integrated word processor which permits them to create different types of letters that they can customize and which layouts can be designed in any way they want. Whether they want to generate letters for collecting fees and dues, responding to architectural requests, or handling CC&R violations; the word processor helps them produce the exact type of letter for any purpose. 

Send Emails Directly From The App

Aside from its word processor, Condo Manager has an email client which makes it possible for users to directly send emails from the app. Thus, they will be able to email various types of letters and documents to homeowners, vendors, board members, staff, or clients; such as account statements, work orders, financial reports, notices, and more.

When they send emails to homeowners, the email client also allows them to have such emails be sent based on the preferences of their homeowners. Whatever they email can be printed for mailing as well. Additionally, the emails and letters they have sent are all logged in the recipient’s communication history and stored in his or her file within Condo Manager so that they can easily track, retrieve, and use them as a reference during board meetings, attachment for management reports, or for any important purpose.

Full Customization Capability

Condo Manager is a truly flexible and customizable app. This is because it permits users to configure and modify its solutions and tools to guarantee that they will work and function the way they intend and according to their specific workflows, needs, and requirements.

Configure Utility Billing

For example, Condo Manager provides customization options as they generate utility bills for associations and homeowners. They can set up different types of utilities as many as they need. They will be able to create charges and fees such as flat charges, daily or monthly fees, or variable fees based on consumption. What’s great about this is that the app allows them to easily capture and consolidate information for their utility billings.  This is because they can use any device to record meter readings, generate a file that contains the names of all the homeowners and other related information, and access an area where they can input the readings. Thus, they no longer need to rely on the files being provided by utility providers to get all owner information.

Analyze How You Make Money

Another customization capability provided by Condo Manager is that it gives users the opportunity to utilize a tool called profitability analyzer. With this tool, they can log and track the number of hours they are spending as they communicate with homeowners, board members, and vendors through the phone. This is to ensure that they are paid for all the phone conversations they are engaging with as they perform tasks for their association or community.

Those communications billable to the association and the corresponding time spent are displayed through pie charts which can be printed. They can also keep track of the time they are spending on creating letters and sending emails using the app. Moreover, the tool enables them to measure their profitability based on the number of completed accounting transactions. This means they can view how many checks they have written, payments they have collected, and invoices they have prepared for a particular period time.

Overview of Condo Manager Features

  • Management Solutions
  • Complete Automation
  • Owner Information
  • Service Request and Work Order Module
  • Track CC&R Violations
  • Manage Architectural Requests
  • Collections Module
  • Full Accrual Accounting System
  • Bank Reconciliation
  • Monthly Financial Reports
  • Budgets
  • Flexible Payment Processing
  • Bank Integration
  • Lockbox Payment Processing
  • ACH and Checks
  • Online Credit Card Payments
  • Tracking System
  • Communications Tool
  • Word Processor
  • Create, Design, and Send Custom Letters
  • Send Emails and Print Documents
  • Store Letters and Emails Electronically
  • Communication History
  • Full Customization
  • Utility Billing
  • Profitability Analyzer

Condo Manager Position In Our Categories

Position of Condo Manager in our main categories:

50

Condo Manager is one of the top 50 Property Management Softwareproducts

50

Condo Manager is one of the 50
Property Management Software products


If you are considering Condo Manager it may also be a good idea to investigate other subcategories of Best Property Management Software collected in our database of B2B software reviews.

It's essential to realize that almost no software in the Property Management Software category is a perfect solution that can fulfill all the needs of various company types, sizes and industries. It may be a good idea to read a few Condo Manager reviews first as certain software might dominate exclusively in a very narrow group of applications or be created with a really specific industry in mind. Others can function with an intention of being simple and intuitive and as a result lack complex functionalities welcomed by more experienced users. You can also find services that support a wide group of customers and give you a powerful feature set, but that in most cases comes at a higher cost of such a software. Make sure you're aware of your requirements so that you pick a solution that provides exactly the elements you look for.

How Much Does Condo Manager Cost?

Condo Manager Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Condo Manager’s SMB and enterprise pricing plan information is available upon request. Please contact a customer service representative, and ask for a quote.

User Satisfaction

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Condo Manager reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Condo Manager. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

189

NEGATIVE SOCIAL MENTIONS

6

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Condo Manager pricing details?

Condo Manager Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Condo Manager’s SMB and enterprise pricing plan information is available upon request. Please contact a customer service representative, and ask for a quote.

What integrations are available for Condo Manager?

Condo Manager supports integration with the Automated Clearing House or ACH network, lockbox services, and online payment providers such as Revo Property Pay.

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