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Contentful Review

Contentful
Our score: 8.8 User satisfaction: 97%

What is Contentful?

Contentful is an online content management system (CMS) and development platform that has API embedded at the core of its operating technology. This advanced system makes all created content accessible via APIs, which allows users to bring their content anywhere and showcase it for any purpose.

With Contentful’s unique technology in place, users are able to build a custom content model instead of having to deal with fixed, predefined templates. It delivers all needed content while providing enough room for users to design around it, separating the content from presentation in a more flexible and scalable manner for better performance.

On top of it, Contentful is a highly affordable and well-integrated content management solution which will blend seamlessly into the rest of your business’s software architecture. The vendor offers a free plan for starters, freelancers, and small businesses, and a painless transition towards higher, paid plans to support your brand’s development.

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Overview of Contentful Benefits

Contentful’s content is stored in entries which consist of flexible and modular fields. This allows moving away from the page-centric model which is very limiting in terms of content presentation. It also has the advantage of using the “Markdown” formatting language which can work on various platforms and can quickly be parsed. With a capacity like that, content template of whatever type can be created, regardless of its complexity and whether you’re creating it manually in the web interface, or by using some specific code via the management API.

Content management and content delivery are decoupled on the infrastructure level. This means that if the management segment fails, the delivery tier is still up. The delivery infrastructure is read-only for higher speed and better security, and access permissions are governed depending on your internal business structure and organization. Multiple redundancies and extensive caching ensure fast content delivery to users, and secure important data from getting lost in the system. This entails that in case that all redundancies on the delivery infrastructure fail, 98% of content would still be served just from the cache.

Contentful also offers real-time document editing for proper collaboration. With its powerful API and custom scripts, content can be imported from almost every other source. Content and content models can be created and updated via the management API. That way you can implement your own custom content management workflow: Finally, Contentful also offers synchronization that enables delivery of small bits of content updates, greatly improving mobile bandwidth requirements.

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Overview of Contentful Features

  • Flexible & modular fields
  • Multi-platform markup language
  • Create all types of content template
  • Multilingual content support
  • Amazon AWS-based infrastructure
  • Infrastructure level content management & delivery
  • Global content delivery networks
  • Editor-friendly desktop tools
  • Extensive query filters
  • Webhooks
  • Synchronization
  • Smart cache invalidation
  • Separate CDNs for JSON content & binary assets
  • Automatic media assets compression
  • Integration with 3rd-party hosting services
  • SDKs for popular languages
  • Sample apps for different platforms
  • IDE plugins
  • Static page generators integrations

Contentful Position In Our Categories

Bearing in mind companies have unique business-related wants, it is wise that they steer clear of buying a one-size-fits-all, “perfect” software. Just the same, it is difficult to pinpoint such a software solution even among popular software solutions. The rational step to do should be to make a list of the different key factors that call for a inspection such as major features, price plans, skill competence of staff members, organizational size, etc. Thereafter, you should perform your research fully. Have a look at these Contentful evaluations and check out each of the software options in your shortlist in detail. Such well-rounded product investigation can make sure you circumvent ill-fitting applications and buy the one which includes all the features your company requires to be successful.

Position of Contentful in our main categories:

TOP 20

Contentful is one of the top 20 Content Management Systems products

Companies have unique needs and requirements and no software platform can be ideal in such a condition. It is useless to try to find a perfect out-of-the-box software system that meets all your business wants. The smart thing to do would be to customize the application for your special requirements, employee skill levels, finances, and other aspects. For these reasons, do not rush and subscribe to well-publicized leading applications. Though these may be widely used, they may not be the best fit for your unique needs. Do your homework, look into each short-listed platform in detail, read a few Contentful Content Management Systems reviews, contact the seller for clarifications, and finally choose the application that offers what you need.

How Much Does Contentful Cost?

Contentful Pricing Plans:

Free Trial

Developer Plan

Free

Developer+ Plan

$39/month

Team Plan

$249/month

Professional Plan

$949/month

Enterprise Plan

By quote

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What are Contentful pricing details?

Contentful Pricing Plans:

Free Trial

Developer Plan

Free

Developer+ Plan

$39/month

Team Plan

$249/month

Professional Plan

$949/month

Enterprise Plan

By quote

Contentful offers a 14-day free trial and the following payment plans:

Developer Plan – Free

  • With Contentful logo attribution
  • 3 users
  • 10K records
  • 2 spaces

Developer+ Plan – $39/month

  • Without Contentful logo attribution
  • 3 users
  • 10K records
  • 2 spaces

Team Plan – $249/month

  • 12 users
  • 25K records
  • 3 spaces

Professional Plan – $949/month

  • 20 users
  • 50K records
  • 5 spaces

Enterprise Plan – Get a quote

  • Unlimited projects and customizable limits

User Satisfaction

Positive Social Media Mentions 102
Negative Social Media Mentions 3

We know that when you make a decision to buy a Content Management Systems it’s important not only to see how professionals evaluate it in their reviews, but also to find out whether the real clients and enterprises that use this software are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Contentful reviews across a vast range of social media sites. The information is then featured in a simple to understand form indicating how many users had positive and negative experience with Contentful. With that information at your disposal you will be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Contentful?

Contentful integrates with the following systems and applications:

  • Dropbox
  • Box
  • Flickr
  • Google Drive

Contentful User Reviews

Contentful average rating:

Average score
4.3/5 (15 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Eve

PROS: Contentful is really useful when you're working on multiple projects! Its interface is really user-friendly and straightforward. It has optimized functions such as content structuring, content linking, and dynamic and static site creation. I also love their APP integration as it's especially helpful when you are using third party apps.

CONS: I haven't had any issues with it yet! It was awesome.

Reviewed 4 years ago

Read full review >

The least favorable review

Pat

PROS: Contentful is a flexible software that allows users to easily create apps and modern, high-performing sites while collaborating with a team.

CONS: It has a lot of functions and you must really take the time to learn everything to give you a perfect grasp of the software.

Reviewed 4 years ago

Read full review >

More reviews from 15 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Offers great content structure!

Read full review >
Noble
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.12.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: There are too many good things about this software! These are its: (1) basic text editor; (2) flexible content modeling; (3) automation; (4) integrations with other apps; and (5) intuitiveness!

CONS: There are times when the updates don't show up right away in the previews.

What do you think about this review?

Great Poor

Works perfectly for big and small projects

Read full review >
Eve
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.11.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Contentful is really useful when you're working on multiple projects! Its interface is really user-friendly and straightforward. It has optimized functions such as content structuring, content linking, and dynamic and static site creation. I also love their APP integration as it's especially helpful when you are using third party apps.

CONS: I haven't had any issues with it yet! It was awesome.

What do you think about this review?

Great Poor
Show More User Reviews (15)

Content management through a single app!

Read full review >
Pat
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Contentful is a flexible software that allows users to easily create apps and modern, high-performing sites while collaborating with a team.

CONS: It has a lot of functions and you must really take the time to learn everything to give you a perfect grasp of the software.

What do you think about this review?

Great Poor

Leveled up our content game!

Read full review >
Blair
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Our whole team thinks that Contentful is the best content platform available in the market. The user interface is really intuitive. Getting on board with the app was really seamless. It has reliable and fast features like content delivery, content modeling, and JavaScript SDK. It serves as an accessible storage for all our content assets.

CONS: It doesn't have a rich text editor so this function is really limited. I can't simply do a superscript or subscript.

What do you think about this review?

Great Poor

Dynamic data handling

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Kyra
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.07.2021 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad

PROS: Contentful is able to organize and present data and content effectively. The content models are awesome. It also has a great way to cache images and data.

CONS: They could improve on the following: (1) sorting and filtering of data sets because it's not optimized; (2) abstractions because it takes a lot of work right now; and (3) logging of changes because it's currently not recording data history.

What do you think about this review?

Great Poor

Great for website development and testing!

Read full review >
Clara
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Contentful is such as an amazing app with all its features like multilingual support, asset management, customizations, integrations with other apps, and API documentation. It's also super easy to use which makes it more awesome.

CONS: It's not that affordable for everyone, and the validation rules are quite limited.

What do you think about this review?

Great Poor

Cool CMS!

Read full review >
Cruz
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I love this user-friendly CMS software! It's easy to learn and has tons of useful functions. I can easily create content models.

CONS: It doesn't have single-use type entries.

What do you think about this review?

Great Poor

Love this seamless software!

Read full review >
Agustina
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2021 Company Size: 11-50 Employees Industry: Mental Health Care

PROS: This is an amazing software with a great developer experience! It definitely does a lot of things that its competitors can't. And getting started with it is seamless.

CONS: I hope they would add sample content models as a guide to make it easier for us to change ours.

What do you think about this review?

Great Poor

Awesome software

Read full review >
Monique
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.02.2021 Company Size: 11-50 Employees Industry: Retail

PROS: Contentful is a great solution for content management. It's easy to use, really straightforward. Our team loves it!

CONS: It doesn't document the customizations.

What do you think about this review?

Great Poor

Super easy set up!

Read full review >
Clement
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2021 Company Size: 1-10 Employees Industry: Online Media

PROS: Setting up Contentful is super easy. We were able to get started in no time. I like its ability to efficiently cache data, and how it allows us to see the changes we do right away.

CONS: I hope we could add logic to the fields and make it easier for our editors to use the templates.

What do you think about this review?

Great Poor

Well-performing software!

Read full review >
Albin
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.08.2020 Company Size: 11-50 Employees Industry: N/A

PROS: This app can do a lot of things. We use this in modeling our content. We can also edit the interface to make it fit our team's needs. The CLI tools are amazing, too!

CONS: Integrations with other third-party apps aren't that optimized but still works.

What do you think about this review?

Great Poor

Content management at its finest!

Read full review >
Justus
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.08.2020 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Contentful is a super flexible software that really helps us update our content without having to spend too much money. It's easy to use so we can do the content updating in-house. It allows us to preview content while it's on draft, and add helper text to guide other members of the team who didn't work on it. And the language option is awesome!

CONS: It might be "too" user-friendly that it seems really easy to have accidental changes in your workspace.

What do you think about this review?

Great Poor

Great app, great team

Read full review >
Mathias
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.08.2020 Company Size: 11-50 Employees Industry: N/A

PROS: Three great things about Contentful (1) reliable support team; (2) quick and easy setup; and (3) user-friendly interface!

CONS: There is a limited option for payment methods.

What do you think about this review?

Great Poor

So far, so good!

Read full review >
Rosina
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.08.2020 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: With Contentful, building a database schema is so much more faster and convenient. The ability to manage all our content using a single software still amazes me. Data modeling is easier, too!

CONS: It could be a bit pricey.

What do you think about this review?

Great Poor

Highly recommended!

Read full review >
Tomas
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.08.2020 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: It allowed us to create a fully functional software despite the complexities of said software. Contentful is overall a flexible and user-friendly app. It's straightforward, does its job, and provides great services for content creators and editors.

CONS: The user-interface can be improved further.

What do you think about this review?

Great Poor
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Contentful user reviews

Offers great content structure!

Read full review >
Noble
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.12.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

Works perfectly for big and small projects

Read full review >
Eve
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.11.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Content management through a single app!

Read full review >
Pat
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2021 Company Size: 11-50 Employees Industry: N/A

Leveled up our content game!

Read full review >
Blair
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.08.2021 Company Size: 11-50 Employees Industry: N/A

Dynamic data handling

Read full review >
Kyra
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.07.2021 Company Size: 11-50 Employees Industry: Transportation/Trucking/Railroad
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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