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CUKCUK Review

CUKCUK
Our score: 8.0 User satisfaction: 97%
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What is CUKCUK?

CUKCUK is an end-to-end restaurant management platform packed with tools designed to optimize a restaurant’s serving and managing process. It is cloud-based, which means you can access it anytime and anywhere using any device. 

One of the platform’s notable features is enabling you to create a website for a restaurant so you can reach more customers and increase sales. Businesses can enjoy having a website without spending much time and money on site building and maintenance. 

Also, the solution offers several different reports. You can get reports on the number of customers, cost and expenses, inventory, profit, loss, etc. Access to these real-time reports can help business owners make informed business decisions.

CUKCUK comes with many other features, including but not limited to reservation management, customer experience management, and even promotion management. It also offers integration with third-party applications such as Misa MeInvoice and Ahamove for fuss-free transactions. 

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Overview of CUKCUK Benefits

End-to-end Restaurant Management Platform

From reservation management, taking orders, checking items and sending bills, receiving payments, and generating reports, the platform has the solutions you need to manage your restaurant effectively and efficiently. Aside from that, it also comes with tools for your back-office processes, including inventory management, customer experience management, and promotion management.

Multi-store Management

With CUKCUK, you can manage different restaurant types in one domain and centralize all your branches’ information. The latter makes it easier to generate real-time comparative reports and analytics. This feature also gives you complete control over stock levels in every branch.

Website Building

In this digital era, a website can make a big difference for your business. It can help you reach a broader market, and eventually, get more customers and generate more profit. But creating a website can be costly, especially if you need to hire a professional to do the job. With CUKCUK, you can save in website building as the platform lets you create a restaurant site. So you do not need to spend a hefty amount of money and effort on the task.

Seamless Integrations

CUKCUK seamlessly integrates with accounting and marketing solutions, making you more efficient and productive. It also partnered with a shipping service provider, so your business does not need to look for a shipping partner to deliver your orders.

Customer Support

In addition to round-the-clock customer support, CUKCUK also provides its users with detailed supporting documents in English and Vietnamese. There is also a comprehensive knowledge base to help users get started.

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Overview of CUKCUK Features

  • Reservation Management
  • Kitchen Process Management 
  • Smart KDS
  • Promotion Management
  • Menu Management
  • Inventory Management
  • Notifications
  • Reports
  • Customer Management
  • Loyalty programs (5food, MISA Lomas)
  • Access to loyalty points
  • Employee performance tracking
  • Product mix reports to learn about the most popular items
  • Digital voucher
  • Personalized website
  • Shift and Employee management
  • Floor plan & table management
  • Business analytics and reports
  • Supplier and logistics management
  • Bill and receipt generation
  • Advances and flexible checkout options
  • Easy bill splitting
  • 24/7/365 Supporting
  • Online Ordering
  • Difference customization options according to restaurant type (2 options for quick service and order at the table)

What Problems Will CUKCUK Solve?

Problem #1: A Large Number of Orders

Restaurants at peak hours have a large number of orders, and kitchen staff can sometimes forget orders. CUKCUK’s KDS has a function to speak out orders by voice so that kitchen staff can avoid missing orders.

Problem #2: Promotion Management

Restaurants often create promotions to attract customers. CUKCUK allows restaurant owners to make promotions with specific conditions. If the customer’s bill meets the set conditions, the platform will automatically apply the promo.

Problem #3: Long Queue

CUKCUK helps reduce long queues at restaurants by allowing customers to make a reservation and even place their orders online. 

CUKCUK Position In Our Categories

Knowing that companies have special business-related needs, it is prudent that they steer clear of going for an all-encompassing, ideal software solution. Having said that, it is difficult to stumble on such application even among branded software products. The best step to undertake should be to make a list of the various critical factors which call for a careful thought such as essential features, price plans, technical skill ability of the users, business size, etc. Then, you must do the research thoroughly. Have a look at some CUKCUK evaluations and scrutinize the other software programs in your shortlist more closely. Such well-rounded research ascertain you stay away from unsuitable apps and choose the one that includes all the function your company requires.

Position of CUKCUK in our main categories:

TOP 50

CUKCUK is one of the top 50 Restaurant Management Software products

If you are considering CUKCUK it might also be sensible to investigate other subcategories of Restaurant Management Software collected in our database of SaaS software reviews.

There are trendy and widely used solutions in each software category. But are they automatically the best fit for your company’s unique wants? A market-leading software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few CUKCUK Restaurant Management Software reviews and mull over the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these platforms, read online opinions, get explanations from the maker, and do your research meticulously. This in-depth research is certain to assist you choose the most excellent software solution for your organization’s unique needs.

How Much Does CUKCUK Cost?

CUKCUK Pricing Plans:

Free Trial

Starter Plan

$30/month 

Standard Plan

$55/month

Professional Plan

$75/month

Enterprise Plan

$75/month

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What are CUKCUK pricing details?

CUKCUK Pricing Plans:

Free Trial

Starter Plan

$30/month 

Standard Plan

$55/month

Professional Plan

$75/month

Enterprise Plan

$75/month

CUKCUK offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best one for your business.

Starter Plan – $30/month 

  • 1 User
  • Take Order, Combine Table, Move Table
  • Menu Management
  • Payment Processing
  • 10 Analytics Charts and Reports on  Sales

Standard Plan – $55/month

  • Unlimited Users 
  • Features included in Starter Plan 
  • Reservation Management
  • Check-item
  • Kitchen or Bar Management
  • Split Bill
  • Collect Debt
  • Record
  • Delivery 
  • Menu Customization
  • Staff and Inventory Management
  • General Storehouse Management
  • 11 Statistic Charts
  • 7 Detailed Reports

Professional Plan – $75/month

  • All features included in the Standard Plan
  • 11 Statistic Charts & 30 Detailed Reports on the number of customers, cost & expenses, revenue, profit & loss, purchase, inventory, and promotion.

Enterprise Plan – $75/month

  • All features included in the Professional Plan 
  • Restaurant Chain Management

In addition, the platform charges $100 for the activation of a domain name.

 

User Satisfaction

Positive Social Media Mentions 110
Negative Social Media Mentions 3

We know that when you make a decision to buy a Restaurant Management Software it’s important not only to find out how professionals score it in their reviews, but also to check whether the real people and companies that purchased it are genuinely content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CUKCUK reviews across a wide range of social media sites. The information is then featured in a simple to digest format showing how many users had positive and negative experience with CUKCUK. With that information at your disposal you will be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CUKCUK?

CUKCUK integrates with the following marketing software, accounting software, and shipping solution:

  • Misa MeInvoice
  • Misa Amis
  • Ahamove

CUKCUK User Reviews

CUKCUK average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Order Online Website is really amazing because we don't have to spend any cost on building our own website. Moreover, reservation is helpful, which other software can make it

CONS: I think the only problem is that order online website cannot calculate shipping fee

Reviewed 5 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Order Online Website is really amazing because we don't have to spend any cost on building our own website. Moreover, reservation is helpful, which other software can make it

CONS: I think the only problem is that order online website cannot calculate shipping fee

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Excellent POS for restaurant!

Read full review >
Diep Nguyen
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.10.2021 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: The system is very smart and easy to use. CUKCUK enables me to have remote controls and real-time checking reports, sales status even I am away. With many different reports, CUKCUK allows me to compare orders and bills. I can double check on the differences to make sure everything runs smoothly and minimizing the cheating

CONS: I would like the speed of the system better

What do you think about this review?

Great Poor

CukCuk is amazing and helpful

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2021 Company Size: 51-100 Employees Industry: Restaurants

PROS: Order Online Website is really amazing because we don't have to spend any cost on building our own website. Moreover, reservation is helpful, which other software can make it

CONS: I think the only problem is that order online website cannot calculate shipping fee

What do you think about this review?

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Show More User Reviews (2)
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CUKCUK user reviews

Excellent POS for restaurant!

Read full review >
Diep Nguyen
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.10.2021 Company Size: 11-50 Employees Industry: Food & Beverages

CukCuk is amazing and helpful

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2021 Company Size: 51-100 Employees Industry: Restaurants
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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