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Decibel Insight Review
What is Decibel Insight?
Decibel Insight is a suite of behavioral analysis tools that provide insight into your digital audience. You can use the insights to increase leads and your website sales. Research reveals that $4 trillion worth of products were abandoned in online shopping carts in 2014. Yet, websites spend very little to optimize on-site experience that can help convert those visitors into paying customers.
Conventional web analytics tools cannot find out the reasons behind your overall website performance. Decibel Insight does just that by visualizing user behavior in innovative ways. You can see what users do on your website and utilize that information to conduct split tests and perform website updates. Use the insights to improve your website, and then analyze the impact of the changes you make.
Decibel Insight surfaces user experience problems for the world’s biggest brands by detecting and visualizing real user behavior. It empowers marketers, web analysts, and conversion optimization specialists to put customer experience at the heart of what they do.
It allows you to see what your customers see with recordings of user sessions; zoom out for the bigger picture with dynamic heatmaps; and figure out exactly how to optimize for the critical moment with in-depth form analytics. These powerful tools, along with many more innovative features, ensure thier technology delivers insights that are impossible to ignore.
Show MoreOverview of Decibel Insight Benefits
- Decibel Insight can help you understand on-site behavior better, and this in turn can help you make the required changes to your website to improve conversion rate, sales, and profit.
- The app brings visitor journeys to life through session replay
- It shows trends in on-page behavior with dynamic heatmaps
- Decibel Insight measures form effectiveness with form analytics
- It allows users to focus on important audience with advanced segmentation
- By understanding on-site visitor behavior better, you can improve your website optimization strategies and concentrate on making improvements that will deliver results.
- Decibel Insight is enterprise-standard technology. It is quick and easy to integrate, and has been designed with the modern web in mind.
- The app’s advanced behavioral analytics features work across responsive and dynamic websites, as well as single page and hybrid applications.
Overview of Decibel Insight Features
- Adobe and Google Analytics integrated
- Advanced segmentation
- Behavioral alerts
- Consultancy services
- Dedicated account management
- Dynamic heatmaps
- Error reporting
- Form analytics
- Funnel visualization
- Integrates with split testing tools
- Tag manager deployment
- Visitor session replay
Decibel Insight Position In Our Categories
Knowing that companies have their own business demands, it is prudent that they steer clear of deciding on a one-size-fits-all, “perfect” software solution. Having said that, it would be futile to try to chance on such a software product even among branded software solutions. The reasonable thing to undertake is to set down the varied significant factors which demand careful thought like important features, packages, technical skill ability of staff, company size, etc. After which, you should follow through your product research thoroughly. Have a look at some Decibel Insight evaluations and scrutinize the other software options in your list more closely. Such well-rounded product research guarantee you stay away from poorly fit applications and subscribe to the one that offers all the benefits your business requires to achieve growth.
Position of Decibel Insight in our main categories:
TOP
500
Decibel Insight is one of the top 500 Business Intelligence Software products
TOP
100
Decibel Insight is one of the 100 Conversion Rate Optimization Software products
TOP
500
Decibel Insight is one of the top 500 Marketing Software products
If you are considering Decibel Insight it may also be beneficial to examine other subcategories of Conversion Rate Optimization Software listed in our database of SaaS software reviews.
Each business has its own characteristics, and may require a specific Conversion Rate Optimization Software solution that will be adjusted to their business size, type of customers and employees and even particular industry they cater to. You should not count on locating a perfect services that will be suitable for each company regardless of their history is. It may be a good idea to read a few Decibel Insight Conversion Rate Optimization Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your employees. Do you require an easy and intuitive app with only essential features? Will you really use the advanced tools needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid service that will fit your budget.
How Much Does Decibel Insight Cost?
Decibel Insight Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Decibel Insight pricing details?
Decibel Insight Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Decibel Insight pricing is pageview related. Contact the vendor discuss to discuss your needs and budget. Their enterprise package is a comprehensive feature set for CX analytics with dynamic heatmaps, funnels, replays, reports, alerts, advanced segmentation and more.
User Satisfaction
Positive Social Media Mentions
115
Negative Social Media Mentions
3
We realize that when you choose to buy a Conversion Rate Optimization Software it’s vital not only to find out how professionals score it in their reviews, but also to find out if the real users and businesses that purchased these solutions are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Decibel Insight reviews across a vast array of social media sites. The data is then featured in an easy to digest form revealing how many customers had positive and negative experience with Decibel Insight. With that information at hand you will be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
- Windows Mobile
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Decibel Insight?
Decibel Insight integrates with software from across the marketing technology stack, connecting datasets, and enabling simple deployment:
- Google Analytics
- Adobe Target
- Maxymiser
- Adobe Analytics
- Tealium
- Monetate
- Optimizely
- Google Tag Manager
Decibel Insight User Reviews
Decibel Insight average rating:
3/5
Overall impression
3/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
3/5
Overall impression
I have been using the enterprise version for a few months after switching from Crazy egg. I have managed several large websites and specialise in user experience. Decibel insight offers a lot more than crazy egg but then you do pay a lot more. Form tracking, heat mapping and session recording come as standard and gives a very in-depth analysis of the a users behaviour.
The problem with this tool is that it is very buggy and often does not match up with Google data. The heat maps are dynamic and so the click and hover data is also inaccurate. I have not used other suites that offer the same wealth of tools as Decibel Insight so i can't compare exact like for like. But unless you are a full-time specialist, there isn't much point in upgrading from crazy egg if you already have it. If you need form analysis, there are a lot of other cheaper options out there, or even given a little effort, configuring GA to tracking forms, will be a better option.
One key thing is to ask yourself, do you really need session replays. Sure it looks cool and you can wow your boss with being able to watch a users behaviour on your site, but the reality of this is you, sitting, watching hours of recordings of the same page and noting trends. You'll end up back looking at the heat maps.
Having said this, the staff are very helpful and do genuinely want to help your business and make the product better.
So if you have time to help shape and improve the product then this is a great shout. However if you are looking for a more polished tool, then you will probably have to look to the aforementioned options for a fraction of the price.
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Decibel Insight Comparisons
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3/5
Overall impression
I have been using the enterprise version for a few months after switching from Crazy egg. I have managed several large websites and specialise in user experience. Decibel insight offers a lot more than crazy egg but then you do pay a lot more. Form tracking, heat mapping and session recording come as standard and gives a very in-depth analysis of the a users behaviour.
The problem with this tool is that it is very buggy and often does not match up with Google data. The heat maps are dynamic and so the click and hover data is also inaccurate. I have not used other suites that offer the same wealth of tools as Decibel Insight so i can't compare exact like for like. But unless you are a full-time specialist, there isn't much point in upgrading from crazy egg if you already have it. If you need form analysis, there are a lot of other cheaper options out there, or even given a little effort, configuring GA to tracking forms, will be a better option.
One key thing is to ask yourself, do you really need session replays. Sure it looks cool and you can wow your boss with being able to watch a users behaviour on your site, but the reality of this is you, sitting, watching hours of recordings of the same page and noting trends. You'll end up back looking at the heat maps.
Having said this, the staff are very helpful and do genuinely want to help your business and make the product better.
So if you have time to help shape and improve the product then this is a great shout. However if you are looking for a more polished tool, then you will probably have to look to the aforementioned options for a fraction of the price.
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