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Timetrade REVIEW

Appointment Scheduling Software

3 user reviews
USER SATISFACTION 86%
OUR SCORE 8.5

What is Timetrade?

Timetrade is a SaaS solution for effective online appointment scheduling, which is easy-to-use and fast to deploy across enterprises. It makes it simple to deliver sales that are appointment-driven, and offers personalized services for a variety of businesses, including but not limited to retail banking, consumer retail, and sales. It offers on-demand personalization for an exceptional customer experience, as it guarantees users that they will be served by a qualified and knowledgeable employee.

The solution unifies the customer journey, allowing businesses to hold personalized conversations with them through different channels. Timetrade helps businesses to move customers from social media or online browsing to a live-conversation. It offers appointment scheduling, reporting and queue management as a secure cloud solution, which is scalable as well as modular.

Overview of Timetrade Benefits

Timetrade’s omnichannel scheduling allows prospects and customers to conveniently and easily schedule their appointments using different channels, including mobile devices, web, text, voice or even company’s customer-facing app.

‘Concierge’ allows supervisors and employees to manage the customer flow in real-time and is a suite of fully customizable mobile apps. It also offers queue management capabilities for more flexibility and effectiveness.

The analytics module provides insightful and actionable information, and helps in making the best decision from a business perspective. The interactive dashboard and data-rich reporting provide actionable and clear visibility into the success of marketing campaigns and customer engagements.

The software powers live customer conversations and aims to improve the customer experience through different channels, including phone, online, and in-person communication. It helps creating a service that improves customer loyalty, satisfaction, and retention, ultimately resulting in improved sales and revenues.

Staff can access the full power of the software from Salesforce, allowing growth of accounts and faster closing of deals. It allows leveraging company’s investment on Salesforce platform via the ‘Scheduler for Salesforce’. Marketing teams can place the links for appointments online, which amplifies lead generation through website, social media as well as email campaigns. This results in the generation of more qualified leads, which are passed directly to Salesforce. Timetrade allows staff to instantly schedule and manage meetings, eliminating the need for detecting free time across different calendars.

Overview of Timetrade Features

  • Appointment scheduling
  • Queue management
  • Analytics
  • Flexible and Scalable
  • On-demand personalization
  • Omnichannel experiences for customers
  • Smart Matching technology
  • SOC 2 level 3 compliant
  • Fully self-contained
  • Instantly deployable in any environment
  • REST API

Timetrade Position In Our Categories

Position of Timetrade in our main categories:

20

Timetrade is one of the top 20 Appointment Scheduling Software products

20

Timetrade is one of the top 20
Appointment Scheduling Software products


If you are interested in Timetrade it may also be a good idea to examine other subcategories of Best Appointment Scheduling Software gathered in our database of SaaS software reviews:

Since each company has particular business needs, it is prudent for them to abstain from searching for a one-size-fits-all perfect software system. Needless to say, it would be useless to try to find such a system even among widely used software applications. The smart thing to do would be to jot down the various important factors that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Timetrade reviews and look into each of the other systems in your shortlist in detail. Such in-depth groundwork can make certain you reject ill-fitting systems and choose the system that presents all the aspects you need for business success.

How Much Does Timetrade Cost?

Timetrade Pricing Plans:

Timetrade’s SMB and enterprise pricing information is available only upon request. Contact the company to obtain your quote.

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Timetrade reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Timetrade. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

7

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Ireland
  • Canada
  • South Africa
  • Europe
  • International
  • Asia
  • Australia
  • China
  • Germany
  • India
  • Japan
  • Latin America
  • Middle-East
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
Deployment
  • SaaS
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

Timetrade User Reviews

What are Timetrade pricing details?

Timetrade Pricing Plans:

Timetrade’s SMB and enterprise pricing information is available only upon request. Contact the company to obtain your quote.

What integrations are available for Timetrade?

Timetrade will blend easily in every software landscape, thanks to its REST API, which supports both the Open API Initiative (OAI) specification and the Hypertext Application Language (HAL) standard. At the same time, you can benefit from its streamlined integration with Salesforce.

User reviews


User reviews in total: 3

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The most favorable review

Marc H.

6 months ago


Pros:
My customers can easily book their preferred scheduled through a single e-mail request. It offers Outlook integration for my company. Configuration is really easy and straightforward. I can easily set up different kinds of meetings/time blocks for my business.

Cons:
It lacks mobile functionality. But then again, it's not something that I really need or a "must-have." It doesn't have ability to sync on all personal and business calendars. There's no automated feature that allows people to add other people to an already scheduled event. Getting people scheduled for a single meeting still requires doing it manually.

The least favorable review

Lindsey B.

6 months ago


Pros:
I love the fact that whenever someone books on with the tool, it automatically syncs and posts with Outlook. As a result, I finally abandoned Acuity after discovering this. But give credit to Acuity for its GUI and referral program although logging on it was a big issue. What's more, TT doesn't have me going back and forth with clients just to set up to connect.

Cons:
With everything that TT has offered me these past several months, everything was smooth. But if there's one thing that needs enhancements, it's the tool's UI. But then again, looks isn't everything when it easily makes up for it performancewise.

Published 6 months ago
Verified
user
My customers can easily book their preferred scheduled through a single e-mail request. It offers Outlook integration for my company. Configuration is really easy and...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I love the fact that whenever someone books on with the tool, it automatically syncs and posts with Outlook. As a result, I finally abandoned Acuity after discovering...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Setup was surprisingly simple. User interface was excellent. It functions just as I expected it to be. With that in mind, clients were able to set appointments...



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