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AppointmentPlus Review

AppointmentPlus
Our score: 8.6 User satisfaction: N/A

What is AppointmentPlus?

AppointmentPlus is a revolutionary, enterprise-grade online scheduling platform that transforms your engagement approaches with customers. Despite being designed for enterprise usage, this application is also applicable to small-scale business solutions. As such, whenever SMBs expand their operations, AppointmentPlus can remain with them.

Aside from the robustness of its architecture, AppointmentPlus also boasts a high level of configurability. The team behind this versatile solution understands that every business has its specific processes, which is why the application has a customizable rules-based scheduling engine. This way, you can take control down to the most specific level.

Despite that, AppointmentPlus remains user-friendly. Because of this, every member of your staff can oversee appointments with little training. However, if you do need assistance in utilizing this tool, the support team is only a call or a message away.

Overview of AppointmentPlus Benefits

Transformed Engagement Approaches

Because AppointmentPlus is in the cloud, it is online 24/7. That is why anytime a prospective or existing customer wants to book appointments, they can do so online at their convenience. The solution then takes care of ensuring that they remember their schedule by sending email and text alerts. As such, you can reduce no-shows and minimize profit losses.

Apart from that, AppointmentPlus helps you broaden your reach through social media posts and marketing promotions. It can integrate your booking process with either one, thereby allowing you to attract appointments from the different channels where your customers are.

Powerful Reporting Suite

AppointmentPlus is equipped with a dynamic set of reporting tools to help you grow your business. With these, you can view a comprehensive record of your customers’ transaction histories, consumer purchase trends, and no-show metrics. You are also given the option to generate reports from ready-to-go templates or from customized reports. Whichever you prefer, you can expect accurate and up-to-date numbers that can help you make intelligent decisions.

Dynamic Staff Tools

With AppointmentPlus, your staff is empowered to be more efficient in their tasks. The administrative dashboard allows them to view pending schedules and to move appointments around whenever needed. This control enables your office to accommodate customers at the most opportune moments.

Additionally, AppointmentPlus affords you multiple security measures, such as restricting user access. In this manner, you can ensure that only those with the right rank and authorization can view sensitive business and customer information in the system.

Overview of AppointmentPlus Features

  • Online Appointment Booking
  • Automatic Confirmations & Reminders
  • Booking Integration with Social Media
  • Booking Integration with Promotions
  • Dynamic Reporting
  • Administrative Dashboard
  • User Roles & Permissions Settings
  • Android & iOS Mobile Apps
  • Scheduling Cloud API

AppointmentPlus Position In Our Categories

Because companies have distinctive business requirements, it is only rational they steer clear of subscribing to a one-size-fits-all, ideal system. Needless to say, it is difficult to try to pinpoint such application even among recognizable software products. The best thing to undertake can be to note down the different critical functions which necessitate careful thought like major features, price terms, skill competence of staff, company size, etc. Next, you must conduct your product research comprehensively. Browse over some AppointmentPlus evaluations and explore the other software solutions in your list in detail. Such detailed product investigation ensure you drop unsuitable software solutions and subscribe to the one that offers all the aspects you require company requires.

Position of AppointmentPlus in our main categories:

TOP 50

AppointmentPlus is one of the top 50 Appointment Scheduling Software products

If you are considering AppointmentPlus it might also be sensible to examine other subcategories of Appointment Scheduling Software gathered in our base of SaaS software reviews.

Organizations have unique needs and requirements and no software platform can be ideal in such a scenario. It is useless to try to find an ideal off-the-shelf software app that fulfills all your business needs. The smart thing to do would be to customize the solution for your unique wants, employee skill levels, finances, and other aspects. For these reasons, do not rush and pay for well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your homework, look into each short-listed system in detail, read a few AppointmentPlus Appointment Scheduling Software reviews, contact the seller for explanations, and finally select the app that provides what you need.

How Much Does AppointmentPlus Cost?

AppointmentPlus Pricing Plans:

Free Trial

Bronze

from $49.00/month

Silver

from $69.00/month

Gold

from $99.00/month

Platinum

from $199.00/month

Enterprise

Contact vendor

AppointmentPlus has five flexible enterprise pricing options. These are outlined below to help you choose the plan that suits your needs best.

Bronze – from $49.00/month

  • Email Appointment Notifications
  • Text Appointment Reminders
  • Website & Facebook Calendar Connection
  • Recurring Appointments
  • Payment Processing
  • Event Scheduling
  • Multifarious Admin Access Levels

Silver – from $69.00/month

  • All Bronze Features
  • Interactive Appointment Alerts
  • Staff Filters
  • Inter-location Staff Profile Sharing
  • Service Schedule Exclusions

Gold – from $99.00/month

  • All Silver Features
  • Multi-appointment Time Slots
  • Room Sharing Management
  • Appointment Resource Management
  • Analytics & Reports
  • Schedule Templates
  • Extra Customizable Appointment Fields
  • IP Address Limitations

Platinum – from $199.00/month

  • Dedicated Account Manager
  • Dedicated Links
  • Ancillary Services
  • Location Attributes
  • Location Search
  • Custom Fields
  • PO Number Inclusion
  • High Volume Appointment Capacity
  • Additional User Profiles

Enterprise – request custom pricing

  • All Platinum Features
  • Custom Package

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AppointmentPlus reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AppointmentPlus. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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AppointmentPlus Comparisons

AppointmentPlus user reviews

Excellent tool for scheduling

Read full review >
Gail
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.10.2019 Company Size: More than 100 Employees Industry: Computer Software

Works well as a standalone software with the ability to integrate with Outlook

Read full review >
Adelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.10.2019 Company Size: More than 100 Employees Industry: N/A

The fastest way to set up appointments

Read full review >
Jacey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: N/A

Great scheduling software

Read full review >
Spencer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: 11-50 Employees Industry: Staffing and Recruiting

A product review by an AppointmentPlus user

Read full review >
Greta
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

What are AppointmentPlus pricing details?

AppointmentPlus Pricing Plans:

Free Trial

Bronze

from $49.00/month

Silver

from $69.00/month

Gold

from $99.00/month

Platinum

from $199.00/month

Enterprise

Contact vendor

AppointmentPlus has five flexible enterprise pricing options. These are outlined below to help you choose the plan that suits your needs best.

Bronze – from $49.00/month

  • Email Appointment Notifications
  • Text Appointment Reminders
  • Website & Facebook Calendar Connection
  • Recurring Appointments
  • Payment Processing
  • Event Scheduling
  • Multifarious Admin Access Levels

Silver – from $69.00/month

  • All Bronze Features
  • Interactive Appointment Alerts
  • Staff Filters
  • Inter-location Staff Profile Sharing
  • Service Schedule Exclusions

Gold – from $99.00/month

  • All Silver Features
  • Multi-appointment Time Slots
  • Room Sharing Management
  • Appointment Resource Management
  • Analytics & Reports
  • Schedule Templates
  • Extra Customizable Appointment Fields
  • IP Address Limitations

Platinum – from $199.00/month

  • Dedicated Account Manager
  • Dedicated Links
  • Ancillary Services
  • Location Attributes
  • Location Search
  • Custom Fields
  • PO Number Inclusion
  • High Volume Appointment Capacity
  • Additional User Profiles

Enterprise – request custom pricing

  • All Platinum Features
  • Custom Package

What integrations are available for AppointmentPlus?

AppointmentPlus understands that you need to connect different tools to create a completely streamlined workflow. That is why it integrates with the following platforms:

  • Constant Contact
  • Google
  • iContact
  • MailChimp

AppointmentPlus average rating:

Average score
4.5/5 (10 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Randi

PROS: AppointmentPlus generally simplified the process of setting up appointments. No more wasted effort and time trying to find the most convenient time for the appointment. No need to assist and email clients about bookings. They can self-schedule and find the time slot that works for them.

CONS: There’s no problem using the software yet. It is great.

Reviewed 6 months ago

Read full review >

The least favorable review

Eleonore

PROS: The best thing about this scheduler is its simplicity and ease of use. Students can set an appointment with me in just a few clicks. Meanwhile, I can access the platform and view appointments and make changes when needed even when I’m away from school.

CONS: Nothing wrong with the product but as the name implies, AppointmentPlus will only help you in setting up appointments, nothing else.

Reviewed 7 months ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Excellent tool for scheduling

Read full review >
Gail
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.10.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: Aside from the interface being easy to use and visually appealing, I love how intuitive it is. I can also sync it with my personal calendars. I usually use this product for scheduling service calls with my technicians.

CONS: My technicians said that sometimes it doesn’t sync right with the mobile calendars they’re using. But that was way back then, they have probably fixed it now.

What do you think about this review? Great Poor

Works well as a standalone software with the ability to integrate with Outlook

Read full review >
Adelia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 10.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: AppointmentPlus streamlined the appointment scheduling process for students. I also like how I can access my work even when I am on the move so that I can address issues as soon as they arise.

CONS: Setting up appointments is the only purpose of this app.

What do you think about this review? Great Poor

The fastest way to set up appointments

Read full review >
Jacey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The different calendar views--weekly, monthly, or day--is a standout for me.

CONS: The app has a tendency to lag while adding new appointments.

What do you think about this review? Great Poor

Great scheduling software

Read full review >
Spencer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: There are various scheduler products that we’ve tried but we chose to settle on this one. While the interface isn’t as good looking as the others, it’s definitely the most flexible. And that’s all we need, for it to work well on our business.

CONS: I have many appointments with people in foreign countries which uses different time zone than us. It would be great if they refine more on this feature.

What do you think about this review? Great Poor

A product review by an AppointmentPlus user

Read full review >
Greta
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

PROS: What I like best about AppointmentPlus is how it keeps my client and counselor records in a single platform.

CONS: I wish that AppointmentPlus can remove the option to set an appointment for two people in the same hour. This has led to double bookings and caused me a lot of problems.

What do you think about this review? Great Poor

The best scheduling software we’ve ever worked with.

Read full review >
Randi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: AppointmentPlus generally simplified the process of setting up appointments. No more wasted effort and time trying to find the most convenient time for the appointment. No need to assist and email clients about bookings. They can self-schedule and find the time slot that works for them.

CONS: There’s no problem using the software yet. It is great.

What do you think about this review? Great Poor

Highly reliable customer service

Read full review >
Heaven
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: What I really love about this product is that it has robust reporting features. There’s a record for transaction histories, trends regarding customer purchase, and more. There are even templates that allow us to generate reports much faster.

CONS: I really hope the access levels would be more flexible since it would be more convenient that way. For example, if I can choose which users can have access to particular calendars then it would be much easier.

What do you think about this review? Great Poor

Intuitive scheduling tool

Read full review >
Johnny
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: N/A

PROS: AppointmentPlus is incredibly easy to use that anyone can utilize it without training. In fact, two minutes into navigating the software, I already knew my way around it very well.

CONS: I do not like the colors and layout of the interface. I wish I can change them to suit my preferences.

What do you think about this review? Great Poor

Flexible service with incredible customer support

Read full review >
Aiyana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like the ability to do a lot of things such as setting up multi-client and individual appointments, modifying session lengths every other week, and creating a schedule for every employee. And since the scheduler is online, our clients are able to access and set up appointments anytime they want to. Aside from that, AppointmentPlus folks are incredible to work with. They are polite, flexible, prompt, and proactive when it comes to providing solutions to occasional glitches.

CONS: Some of the information in their knowledge base has errors, lacks specific details, and vital steps are omitted. But I noticed that the AP team are working on it and the resources are constantly improving. They are also very accommodating and polite.

What do you think about this review? Great Poor

It can be synced with Outlook

Read full review >
Eleonore
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The best thing about this scheduler is its simplicity and ease of use. Students can set an appointment with me in just a few clicks. Meanwhile, I can access the platform and view appointments and make changes when needed even when I’m away from school.

CONS: Nothing wrong with the product but as the name implies, AppointmentPlus will only help you in setting up appointments, nothing else.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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