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FeedbackSwift Review

FeedbackSwift
Our score: 8.0 User satisfaction: 88%

What is FeedbackSwift?

FeedbackSwift is a product by Exentrim team that makes for effortless, seamless, and customizable capabilities for survey generation and management. It comes with built-in capabilities for remote access, customization, and advanced analysis and logic that serves well businesses in many industries: Healthcare, FMCG, Hospitality, Education, Power, and more.

The tool offers an easy-to-navigate interface and intuitive experience for gathering customer responses that provide crucial insights along the customer relationship journey. With Feedback Swift, you get a configurable and quick survey platform that comes with extensive capabilities for data gathering and consolidation, statistical analysis, multilingual content, and more. Use this tool for generating, consolidating, and analyzing consumer psyche to guide your business in its strategic direction.

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Overview of FeedbackSwift Benefits

Comprehensive features 

FeedbackSwift comes with multilingual support for its survey and questionnaires. This comes as a handy feature especially for brands and companies whose operations work across various silos in different countries. It also comes with features for tracking respondents through GPS, respondent comments and testimonials, advanced capabilities for controlling and designing surveys, and respondent anonymity.

Simplified survey preparation

If you are having a difficult time designing your surveys, you need not worry as the application comes with predesigned questions and surveys to help jumpstart your data gathering initiative. The software also lets you put important subquestions under main questions to have more in-depth data gathering.

Branded platform

With FeedbackSwift, you can take ownership for your data gathering initiatives as it lets you customize your survey interfaces with your company logo and desired color schemes. This way, you can take ownership of your interventions and promote your brand identity across all your campaigns.

Survey guidance provision 

The software gives clear instructions as to how questions and items should be accomplished. This way, you avoid confusion from respondents and gain data that is complete, clear and usable.

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Overview of FeedbackSwift Features

  • Survey generation
  • Survey management
  • Multilingual content
  • Branded look
  • Guided responding
  • Importance ratings
  • GPS location tracker
  • Testimonial taking
  • Survey design
  • Control mechanisms
  • Respondent anonymity enabled
  • Predesigned surveys and questions

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FeedbackSwift Position In Our Categories

Knowing that businesses have specific business-related needs, it is only wise they abstain from picking an all-in-one, ”best” software product. At any rate, it is futile to try to find such a software system even among popular software systems. The better step to undertake is to spell out the varied main functions that necessitate examination like essential features, plans, skill competence of the employees, organizational size, etc. After which, you should conduct the research comprehensively. Have a look at some of these FeedbackSwift analyses and scrutinize the other software solutions in your list more closely. Such detailed research makes sure you avoid mismatched software solutions and buy the system which includes all the tools your business requires.

Position of FeedbackSwift in our main categories:

TOP 100

FeedbackSwift is one of the top 100 Survey Tools products

Every business has its own characteristics, and can need a special Survey Tools solution that will be fit for their business size, type of customers and staff and even individual industry they deal with. You should not count on finding an ideal software that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few FeedbackSwift Survey Tools reviews first and even then you should pay attention to what the solution is supposed to do for your business and your employees. Do you need an easy and straightforward service with only essential features? Will you actually make use of the complex tools required by pros and large enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable app that will fit your budget.

How Much Does FeedbackSwift Cost?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

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What are FeedbackSwift pricing details?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 16

We realize that when you choose to get a Survey Tools it’s important not only to see how experts evaluate it in their reviews, but also to check if the actual users and companies that bought it are indeed content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FeedbackSwift reviews across a broad array of social media sites. The information is then displayed in a simple to digest format indicating how many users had positive and negative experience with FeedbackSwift. With that information at hand you should be prepared to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbackSwift?

FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization. 

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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