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FeedbackSwift Review

FeedbackSwift
Our score: 8.0 User satisfaction: 88%

What is FeedbackSwift?

FeedbackSwift is a product by Exentrim team that makes for effortless, seamless, and customizable capabilities for survey generation and management. It comes with built-in capabilities for remote access, customization, and advanced analysis and logic that serves well businesses in many industries: Healthcare, FMCG, Hospitality, Education, Power, and more.

The tool offers an easy-to-navigate interface and intuitive experience for gathering customer responses that provide crucial insights along the customer relationship journey. With Feedback Swift, you get a configurable and quick survey platform that comes with extensive capabilities for data gathering and consolidation, statistical analysis, multilingual content, and more. Use this tool for generating, consolidating, and analyzing consumer psyche to guide your business in its strategic direction.

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Overview of FeedbackSwift Benefits

Comprehensive features 

FeedbackSwift comes with multilingual support for its survey and questionnaires. This comes as a handy feature especially for brands and companies whose operations work across various silos in different countries. It also comes with features for tracking respondents through GPS, respondent comments and testimonials, advanced capabilities for controlling and designing surveys, and respondent anonymity.

Simplified survey preparation

If you are having a difficult time designing your surveys, you need not worry as the application comes with predesigned questions and surveys to help jumpstart your data gathering initiative. The software also lets you put important subquestions under main questions to have more in-depth data gathering.

Branded platform

With FeedbackSwift, you can take ownership for your data gathering initiatives as it lets you customize your survey interfaces with your company logo and desired color schemes. This way, you can take ownership of your interventions and promote your brand identity across all your campaigns.

Survey guidance provision 

The software gives clear instructions as to how questions and items should be accomplished. This way, you avoid confusion from respondents and gain data that is complete, clear and usable.

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Overview of FeedbackSwift Features

  • Survey generation
  • Survey management
  • Multilingual content
  • Branded look
  • Guided responding
  • Importance ratings
  • GPS location tracker
  • Testimonial taking
  • Survey design
  • Control mechanisms
  • Respondent anonymity enabled
  • Predesigned surveys and questions

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FeedbackSwift Position In Our Categories

Knowing that companies have unique business wants, it is only reasonable that they abstain from settling on an all-encompassing, ideal business application. However, it is nearly futile to stumble on such application even among well-known software products. The correct step to do is to spell out the several critical aspects that entail analysis like critical features, packages, skill ability of staff members, organizational size, etc. Thereafter, you must perform the product research comprehensively. Have a look at these FeedbackSwift analyses and check out the other software options in your list more closely. Such all-encompassing research ascertain you take out unsuitable apps and select the system that offers all the function your company requires.

Position of FeedbackSwift in our main categories:

TOP 100

FeedbackSwift is one of the top 100 Survey Tools products

Since each enterprise has specific business requirements, it is advisable for them to abstain from looking for a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a platform even among market-leading software applications. The intelligent thing to do would be to jot down the various important aspects that require consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some FeedbackSwift Survey Tools reviews and look into each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you weed out ill-fitting systems and choose the system that provides all the features you need for business success.

How Much Does FeedbackSwift Cost?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

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What are FeedbackSwift pricing details?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 16

We know that when you choose to purchase a Survey Tools it’s crucial not only to learn how professionals rank it in their reviews, but also to check if the actual clients and companies that purchased these solutions are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FeedbackSwift reviews across a broad range of social media sites. The information is then featured in an easy to digest form showing how many clients had positive and negative experience with FeedbackSwift. With that information at hand you should be ready to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbackSwift?

FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization. 

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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