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FeedbackSwift Review

FeedbackSwift
Our score: 8.0 User satisfaction: 88%

What is FeedbackSwift?

FeedbackSwift is a product by Exentrim team that makes for effortless, seamless, and customizable capabilities for survey generation and management. It comes with built-in capabilities for remote access, customization, and advanced analysis and logic that serves well businesses in many industries: Healthcare, FMCG, Hospitality, Education, Power, and more.

The tool offers an easy-to-navigate interface and intuitive experience for gathering customer responses that provide crucial insights along the customer relationship journey. With Feedback Swift, you get a configurable and quick survey platform that comes with extensive capabilities for data gathering and consolidation, statistical analysis, multilingual content, and more. Use this tool for generating, consolidating, and analyzing consumer psyche to guide your business in its strategic direction.

Overview of FeedbackSwift Benefits

Comprehensive features 

FeedbackSwift comes with multilingual support for its survey and questionnaires. This comes as a handy feature especially for brands and companies whose operations work across various silos in different countries. It also comes with features for tracking respondents through GPS, respondent comments and testimonials, advanced capabilities for controlling and designing surveys, and respondent anonymity.

Simplified survey preparation

If you are having a difficult time designing your surveys, you need not worry as the application comes with predesigned questions and surveys to help jumpstart your data gathering initiative. The software also lets you put important subquestions under main questions to have more in-depth data gathering.

Branded platform

With FeedbackSwift, you can take ownership for your data gathering initiatives as it lets you customize your survey interfaces with your company logo and desired color schemes. This way, you can take ownership of your interventions and promote your brand identity across all your campaigns.

Survey guidance provision 

The software gives clear instructions as to how questions and items should be accomplished. This way, you avoid confusion from respondents and gain data that is complete, clear and usable.

Overview of FeedbackSwift Features

  • Survey generation
  • Survey management
  • Multilingual content
  • Branded look
  • Guided responding
  • Importance ratings
  • GPS location tracker
  • Testimonial taking
  • Survey design
  • Control mechanisms
  • Respondent anonymity enabled
  • Predesigned surveys and questions

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FeedbackSwift Position In Our Categories

Keeping in mind companies have special business-related demands, it is only sensible that they abstain from seeking an all-encompassing, ideal software system. At any rate, it would be futile to come across such a software system even among recognizable software products.
The practicable step to undertake can be to write the numerous essential aspects which merit investigation such as crucial features, costing, technical skill aptitude of the users, business size, etc. Thereafter, you should do the product research through and through. Browse through some FeedbackSwift analyses and look into each of the solutions in your list more closely. Such well-rounded product research can make sure you steer clear of unsuitable apps and buy the one that delivers all the aspects your business requires in growing the business.

Position of FeedbackSwift in our main categories:

TOP 50

FeedbackSwift is one of the top 50 Survey Software products

If you are considering FeedbackSwift it could also be beneficial to check out other subcategories of Survey Software collected in our database of SaaS software reviews.

Since each organization has particular business wants, it is sensible for them to refrain from looking for a one-size-fits-all perfect software application. Needless to say, it would be pointless to try to find such a system even among widely used software platforms. The smart thing to do would be to list the various essential aspects that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some FeedbackSwift Survey Software reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive homework can make sure you weed out ill-fitting platforms and select the system that offers all the features you require for business success.

How Much Does FeedbackSwift Cost?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 16

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FeedbackSwift reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FeedbackSwift. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are FeedbackSwift pricing details?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

What integrations are available for FeedbackSwift?

FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization. 

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Reviewed By Jenny Chang
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