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FeedbackSwift Review

FeedbackSwift
Our score: 8.0 User satisfaction: 88%

What is FeedbackSwift?

FeedbackSwift is a product by Exentrim team that makes for effortless, seamless, and customizable capabilities for survey generation and management. It comes with built-in capabilities for remote access, customization, and advanced analysis and logic that serves well businesses in many industries: Healthcare, FMCG, Hospitality, Education, Power, and more.

The tool offers an easy-to-navigate interface and intuitive experience for gathering customer responses that provide crucial insights along the customer relationship journey. With Feedback Swift, you get a configurable and quick survey platform that comes with extensive capabilities for data gathering and consolidation, statistical analysis, multilingual content, and more. Use this tool for generating, consolidating, and analyzing consumer psyche to guide your business in its strategic direction.

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Overview of FeedbackSwift Benefits

Comprehensive features 

FeedbackSwift comes with multilingual support for its survey and questionnaires. This comes as a handy feature especially for brands and companies whose operations work across various silos in different countries. It also comes with features for tracking respondents through GPS, respondent comments and testimonials, advanced capabilities for controlling and designing surveys, and respondent anonymity.

Simplified survey preparation

If you are having a difficult time designing your surveys, you need not worry as the application comes with predesigned questions and surveys to help jumpstart your data gathering initiative. The software also lets you put important subquestions under main questions to have more in-depth data gathering.

Branded platform

With FeedbackSwift, you can take ownership for your data gathering initiatives as it lets you customize your survey interfaces with your company logo and desired color schemes. This way, you can take ownership of your interventions and promote your brand identity across all your campaigns.

Survey guidance provision 

The software gives clear instructions as to how questions and items should be accomplished. This way, you avoid confusion from respondents and gain data that is complete, clear and usable.

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Overview of FeedbackSwift Features

  • Survey generation
  • Survey management
  • Multilingual content
  • Branded look
  • Guided responding
  • Importance ratings
  • GPS location tracker
  • Testimonial taking
  • Survey design
  • Control mechanisms
  • Respondent anonymity enabled
  • Predesigned surveys and questions

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FeedbackSwift Position In Our Categories

Bearing in mind businesses have specific business demands, it is only reasonable that they abstain from purchasing an all-encompassing, ”best” business program. However, it would be hard to find such a software product even among popular software products. The best thing to undertake can be to note down the varied important factors which demand analysis like critical features, price plans, skill levels of staff, organizational size, etc. After which, you must perform your product research systematically. Read these FeedbackSwift evaluations and scrutinize the other software programs in your list in detail. Such detailed product research ensure you circumvent poorly fit applications and pay for the one that has all the aspects your company requires in growing the business.

Position of FeedbackSwift in our main categories:

TOP 100

FeedbackSwift is one of the top 100 Survey Tools products

Since each company has unique business requirements, it is sensible for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The intelligent thing to do would be to list the various vital aspects that need consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some FeedbackSwift Survey Tools reviews and investigate each of the other solutions in your shortlist in detail. Such exhaustive homework can make certain you discard ill-fitting systems and select the system that provides all the aspects you require for business success.

How Much Does FeedbackSwift Cost?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

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What are FeedbackSwift pricing details?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 16

We know that when you choose to buy a Survey Tools it’s vital not only to see how professionals evaluate it in their reviews, but also to discover if the actual clients and companies that use these solutions are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FeedbackSwift reviews across a broad range of social media sites. The information is then displayed in a simple to understand format showing how many users had positive and negative experience with FeedbackSwift. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbackSwift?

FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization. 

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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