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FeedbackSwift Review

FeedbackSwift
Our score: 8.0 User satisfaction: 88%

What is FeedbackSwift?

FeedbackSwift is a product by Exentrim team that makes for effortless, seamless, and customizable capabilities for survey generation and management. It comes with built-in capabilities for remote access, customization, and advanced analysis and logic that serves well businesses in many industries: Healthcare, FMCG, Hospitality, Education, Power, and more.

The tool offers an easy-to-navigate interface and intuitive experience for gathering customer responses that provide crucial insights along the customer relationship journey. With Feedback Swift, you get a configurable and quick survey platform that comes with extensive capabilities for data gathering and consolidation, statistical analysis, multilingual content, and more. Use this tool for generating, consolidating, and analyzing consumer psyche to guide your business in its strategic direction.

Overview of FeedbackSwift Benefits

Comprehensive features 

FeedbackSwift comes with multilingual support for its survey and questionnaires. This comes as a handy feature especially for brands and companies whose operations work across various silos in different countries. It also comes with features for tracking respondents through GPS, respondent comments and testimonials, advanced capabilities for controlling and designing surveys, and respondent anonymity.

Simplified survey preparation

If you are having a difficult time designing your surveys, you need not worry as the application comes with predesigned questions and surveys to help jumpstart your data gathering initiative. The software also lets you put important subquestions under main questions to have more in-depth data gathering.

Branded platform

With FeedbackSwift, you can take ownership for your data gathering initiatives as it lets you customize your survey interfaces with your company logo and desired color schemes. This way, you can take ownership of your interventions and promote your brand identity across all your campaigns.

Survey guidance provision 

The software gives clear instructions as to how questions and items should be accomplished. This way, you avoid confusion from respondents and gain data that is complete, clear and usable.

Overview of FeedbackSwift Features

  • Survey generation
  • Survey management
  • Multilingual content
  • Branded look
  • Guided responding
  • Importance ratings
  • GPS location tracker
  • Testimonial taking
  • Survey design
  • Control mechanisms
  • Respondent anonymity enabled
  • Predesigned surveys and questions

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FeedbackSwift Position In Our Categories

Keeping in mind companies have distinct business-related demands, it is only logical that they avoid subscribing to an all-encompassing, “perfect” software. Still, it is almost impossible to try to pinpoint such a software solution even among recognizable software solutions. The right thing to do would be to tabulate the numerous main factors that need analysis including important features, price plans, skill capability of the employees, organizational size, etc. The second step is, you must conduct the product research fully. Have a look at some FeedbackSwift evaluations and check out each of the software options in your shortlist more closely. Such well-rounded product research ensure you stay away from unfit applications and pay for the one that meets all the benefits your company requires to achieve growth.

Position of FeedbackSwift in our main categories:

TOP 100

FeedbackSwift is one of the top 100 Survey Software products

If you are considering FeedbackSwift it could also be a good idea to examine other subcategories of Survey Software gathered in our base of SaaS software reviews.

Every enterprise has different wants and needs a system that can be customized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no system can offer perfect features off-the-shelf. When you look for a software system, first be sure what you want it for. Read some FeedbackSwift Survey Software reviews and ask yourself do you want basic features or do you want sophisticated features? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to assist your search. There are lots of aspects that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the system that provides all that you want to boost your organization effectiveness and productivity.

How Much Does FeedbackSwift Cost?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

User Satisfaction

Positive Social Media Mentions 117
Negative Social Media Mentions 16

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FeedbackSwift reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FeedbackSwift. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Portugese
  • Turkish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are FeedbackSwift pricing details?

FeedbackSwift Pricing Plans:

Free Trial

Free

$0

Fully-covered

€29/month

Supreme

€38/month

Prepaid

€49/month 

Supreme Plus -

€88/month 

FeedbackSwift is offered for free and through various enterprise pricing plans:

Free – $0

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Analysis
  • Customer support via email
  • 5 surveys and quizzes
  • 50 responses

Fully-covered – €29/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Customer support via email
  • Unlimited tests and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications

Supreme – €38/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

Prepaid – €49/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited tests and quizzes
  • 250 responses
  • Content configuration transfer

Supreme Plus – €88/month

  • White glove service for effortless setup
  • FeedbackSwift mobile application
  • Translations and internationalization
  • Color themes
  • Analysis
  • Customer support via email
  • Unlimited surveys and quizzes
  • Unlimited responses
  • Content configuration transfer
  • Organizing content
  • Notifications
  • File upload
  • Branding

What integrations are available for FeedbackSwift?

FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization. 

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Reviewed By Jenny Chang
Page last modified
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