FieldX Review
What is FieldX?
FieldX is an industry-grade field service management software that caters primarily to repair and maintenance businesses that employ engineers and technicians in the field, such as energy services providers, elevator companies, and pest control services. This field service management solution is highly versatile for a variety of purposes like installation jobs, home service requests, and even for maintenance contracts.
FieldX provides different sets of features for various roles in the organization: Owner, Administrator, Technician, Branch Manager, and Support Representative. Features and role definitions can be configured as the business grows and requirements change.
With FieldX, taking customers’ call and service requests is a breeze. The software seamlessly integrates with the leading CRM and ERP solutions, making it easy for administrators and managers to create jobs, schedule resources, and assign tasks to their field technicians and engineers. In turn, field workers can easily view their tasks, accept or reject jobs, and submit reports to the head office via their mobile apps.
Show MoreOverview of FieldX Benefits
Optimize Job Allocation
FieldX by Archisys makes it easy for your office-based team to filter calls, create jobs, and assign them to the most qualified technician or engineer in the field. The software’s drag-and-drop interface allows for smooth creation and scheduling of tasks. Admins can create jobs and drag them to a specific date and time on the calendar and add notes for the technicians and engineers. The same can be done for resources and equipment.
Technicians can view the calendar and their tasks via their mobile app and can choose to accept jobs or not. Rescheduling is a walk in the park, as well as admins, can move the jobs to a different date without worrying about conflicting schedules.
Determine Best Routes
FieldX helps your team determine the best route your technicians can take to get to the client faster. It takes in various data such as real-time traffic conditions, the distance of a client to the nearest technician, weather, and potential routes.
The software then analyzes all this information and provides the technician with the best route options to take. Not only does these functionality speeds up the time-to-client, but also enables technicians to service more clients.
Boost ROI
Being able to manage and optimize your field technicians and resources drastically improve your business’ overall productivity, which impacts your profitability as well. Archisys FieldX optimizes your operations to help drive your costs down as well.
Show MoreOverview of FieldX Features
- Job Creation
- Recurring Jobs
- Asset Management
- Job Allocation
- Company Profile
- Settings Management
- Employee Profiles
- Client Profiles
- Technician Profiles
- App Settings Management
- Data Monitoring
- Support Rep Tools
- Job Magnets
- Accept/Reject Jobs
- Smart Route optimization
- Push Notifications
What Problems Will FieldX Solve?
Problem #1: Recurring Jobs
Most maintenance companies have jobs that need timely maintenance (daily/weekly/monthly/bimonthly/etc.) FieldX’s Recurring Jobs feature helps schedule these jobs accordingly and the job will be created automatically.
Problem #2: Auto Allocation – Technician
Whenever a job is raised, FieldX’s intuitive app lets you know which technician is experienced to deal with a problem. The app even automatically allocates to job to technicians who are around the area in which the job has been created.
Awards & Quality Certificates
FieldX Position In Our Categories
Bearing in mind businesses have unique business requirements, it is reasonable they steer clear of going for a one-size-fits-all, ideal business program. Nevertheless, it would be difficult to try to pinpoint such a software system even among well-known software products. The better step to undertake should be to take note of the several vital functions that entail examination like essential features, price plans, technical skill capability of the users, organizational size, etc. Next, you should conduct your research through and through. Have a look at some of these FieldX review articles and check out each of the software solutions in your list more closely. Such all-encompassing research guarantees you steer clear of unfit applications and buy the system that meets all the benefits your company requires.
Position of FieldX in our main categories:
Organizations have diverse wants and requirements and no software application can be ideal in such a situation. It is useless to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The wise thing to do would be to modify the system for your special requirements, staff member skill levels, budget, and other elements. For these reasons, do not hasten and invest in well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your homework, look into each short-listed application in detail, read a few FieldX Field Service Management Software - FSM reviews, contact the seller for clarifications, and finally settle for the app that provides what you require.
How Much Does FieldX Cost?
FieldX Pricing Plans:
Free Trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor
What are FieldX pricing details?
FieldX Pricing Plans:
Free Trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor
FieldX offers the following basic and enterprise pricing packages:
Premium Plan – $7/user/month
- 100 Users Max
Enterprise Plan – Custom Enterprise Pricing
- Over 100 Users
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to get a Field Service Management Software - FSM it’s important not only to learn how professionals score it in their reviews, but also to check if the actual users and enterprises that purchased these solutions are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FieldX reviews across a broad array of social media sites. The data is then presented in an easy to understand format showing how many people had positive and negative experience with FieldX. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FieldX?
FieldX can integrate with CRM and ERP systems.
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