FieldX is an industry-grade field service management software that caters primarily to repair and maintenance businesses that employ engineers and technicians in the field, such as energy services providers, elevator companies, and pest control services. This field service management solution is highly versatile for a variety of purposes like installation jobs, home service requests, and even for maintenance contracts.
FieldX provides different sets of features for various roles in the organization: Owner, Administrator, Technician, Branch Manager, and Support Representative. Features and role definitions can be configured as the business grows and requirements change.
With FieldX, taking customers’ call and service requests is a breeze. The software seamlessly integrates with the leading CRM and ERP solutions, making it easy for administrators and managers to create jobs, schedule resources, and assign tasks to their field technicians and engineers. In turn, field workers can easily view their tasks, accept or reject jobs, and submit reports to the head office via their mobile apps.
Show MoreOptimize Job Allocation
FieldX by Archisys makes it easy for your office-based team to filter calls, create jobs, and assign them to the most qualified technician or engineer in the field. The software’s drag-and-drop interface allows for smooth creation and scheduling of tasks. Admins can create jobs and drag them to a specific date and time on the calendar and add notes for the technicians and engineers. The same can be done for resources and equipment.
Technicians can view the calendar and their tasks via their mobile app and can choose to accept jobs or not. Rescheduling is a walk in the park, as well as admins, can move the jobs to a different date without worrying about conflicting schedules.
Determine Best Routes
FieldX helps your team determine the best route your technicians can take to get to the client faster. It takes in various data such as real-time traffic conditions, the distance of a client to the nearest technician, weather, and potential routes.
The software then analyzes all this information and provides the technician with the best route options to take. Not only does these functionality speeds up the time-to-client, but also enables technicians to service more clients.
Boost ROI
Being able to manage and optimize your field technicians and resources drastically improve your business’ overall productivity, which impacts your profitability as well. Archisys FieldX optimizes your operations to help drive your costs down as well.
Show MoreProblem #1: Recurring Jobs
Most maintenance companies have jobs that need timely maintenance (daily/weekly/monthly/bimonthly/etc.) FieldX’s Recurring Jobs feature helps schedule these jobs accordingly and the job will be created automatically.
Problem #2: Auto Allocation – Technician
Whenever a job is raised, FieldX’s intuitive app lets you know which technician is experienced to deal with a problem. The app even automatically allocates to job to technicians who are around the area in which the job has been created.
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FieldX Pricing Plans:
$7/user/month
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FieldX Pricing Plans:
Free Trial
Premium Plan
$7/user/month
Enterprise Plan
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FieldX offers the following basic and enterprise pricing packages:
Premium Plan – $7/user/month
Enterprise Plan – Custom Enterprise Pricing
We are aware that when you make a decision to purchase a Field Service Management Software - FSM it’s important not only to find out how professionals rank it in their reviews, but also to find out whether the real people and companies that bought it are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FieldX reviews across a wide array of social media sites. The data is then featured in an easy to understand way indicating how many customers had positive and negative experience with FieldX. With that information available you should be prepared to make an informed business decision that you won’t regret.
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FieldX can integrate with CRM and ERP systems.
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