HouseCall Pro consists of a mobile application as well as a cloud based web portal that helps services professionals run all facets of their business. The software has been distinguished with our Great User Experience Award for 2015 as well as Designed For Small Business Award and Best Mobile Support Award.

HouseCall Pro users have the ability to be booked online through their website, HouseCall consumer booking app, Yelp page, and Facebook page. The vendor provides small businesses with high-tech features at an affordable price.

The app is ideal for businesses that range from owner operators to 20 trucks. It provides more than 30+ vertical offerings for home service professionals.

HouseCall Pro also allows businesses to get rid of pen and paper scheduling and move digital, streamlining their operations and workflow. Finally, it helps small businesses transfer and import their existing client database with ease.

A detailed review of HouseCall Pro prepared by our experts is also available with a thorough analysis of HouseCall Pro capabilities and features.

HouseCall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow including: job scheduling, full customer database, invoicing and payment processing, technician dispatch and more.

Scenario 1

Companies dealing with multiple technicians are often at the mercy of miscommunication and transactional misinformation between the administrators and those out in the field. Last minute changes in customer availabilities, material needs, and labor requested can often lead to lost jobs, lost time, and lost revenue. Housecall Pro makes it so that both the administrators and on-site technicians have a perfect real-time synchronization of all job updates. Any changes made to job locations, starts/end times, technician needs, job notes, and general job information can be pushed from any device or computer and will be reflected on all other devices instantaneously. This provides seamless communication and a maximization of resources for the business as a whole. The HouseCall Pro scheduling and dispatch feature is second to none. It allows you to drag and drop jobs to different technicians, stretch and shrink job lengths graphically, and toggle between different calendar views for better scheduling. All changes made get pushed to all relevant devices ensuring accurate communications

Scenario 2

Oftentimes, home owners/renters have only one touch point with their home service professional. This occurs when the job is scheduled. After that, the home owner is often left blind to changes that may occur with the service professional or otherwise. HouseCall Pro changes the game by allowing the service professional to automatically send text messages/push notifications throughout each major point in the job workflow. When the service is scheduled, the customer receives a text reminding them of the booked service, date/time, and technician. When the service professional is on his/her way to the job site, the customer receives a text stating that the professional is on the way (triggered when the professional pushes the “on my way” button). When the job is closed out, the customer will also receive a text notification stating that the job has been closed out for the specified amount. All of these touch-points, including automated email invoices/receipts, make the service professional’s life a lot easier by alleviating the burden of CRM minutia and making everything automatic. In the end, the service professional stays top of mind for re-booking and provides a highly enhanced user experience

Scenario 3

Service business owners have an enormous amount of work cut out for them in order to maintain a profitable business. More often than not, the sheer task of working out in the field completely consumes their bandwidth, leaving no room for business enhancing functions such as marketing. Housecall Pro provides a highly customizable CRM solution that enables service professionals to set up rule-based customer postcard and email campaigns with a few simple clicks. Using Housecall Pro’s robust customer tagging mechanism, a carpet cleaner can set up specific “Thank You” postcards to be sent out exactly 24 hours after any job is closed out. Similarly, the carpet cleaner can send re-booking email reminders at specified intervals. This makes it so that the professional stays top of mind with the consumer without lifting a finger once the campaigns are set up. Professionals can choose one-time blasts or set recurring email and postcard campaigns with specific rules and filters put into place so that only the right customers receive the right communication. These campaigns will fire automatically based on the rules that are set within the Housecall Pro Web Portal. Professionals can fully utilize this CRM feature to thank customers, remind them of re-booking service, and even advertise discounts/specials. The feature is designed to increase repeat business while reducing manual set-up processes.

HouseCall Pro Pricing Plans:

HouseCall Pro offers three plans:

Simple Plan $39/month (Billed annually) or $49/month  + $99 activation fee

• 1 User
• Email Support
• Schedule, estimate, invoice
• Google calendar integration
• 2.9% + .30/transaction cc rate

Modern Plan $109/month (Billed annually) or $137/month + $99 activation fee

• All features of the Simple plan
• 1-6 Users
• Live chat support
• unlimited email reminders
• Postcard marketing
• Online booking your website
• QBO integration
• Time tracking

Advanced Plan $199/month (Billed annually) or $249/month +  $99 activation fee

• All features of the Modern plan
• Unlimited users
• Live chat support
• Customizable reporting
• Employee gps tracking