Price

$55

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HouseCall Pro REVIEW

Project Management Software

2 user reviews
USER SATISFACTION 100%
OUR SCORE 8.6

What is HouseCall Pro?

HouseCall Pro is distinguished with our Great User Experience Award for 2015 as well as Designed For Small Business Award and Best Mobile Support Award.

HouseCall Pro is an app that helps services professionals run their business on their smartphone and a web portal. The solution is fully integrated with access to the HouseCall consumer booking app.

HouseCall Pro provides small businesses with high-tech features at an affordable price. The app is ideal for businesses with one to 30 employees. It provides more than 30+ vertical offerings for home service requirements.

HouseCall Pro allows businesses to get rid of pen and paper and move to digital, streamlining their operations and workflow. It helps small businesses transfer and import their existing client database with ease.

A detailed review of HouseCall Pro prepared by our experts is also available with a thorough analysis of HouseCall Pro capabilities and features.

Overview of HouseCall Pro Benefits

HouseCall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow including: job scheduling, customer database, invoicing and payment processing, technician dispatch and more. It is also fully integrated with access to the HouseCall consumer booking app.

The Housecall Consumer Booking App allows for home owners and renters alike to book home services with the push of a button. Adopting an “Uber-esque” user experience, this app facilitates seamless service order workflow, hands-free payment processing, and fully automated job flow notifications.

Overview of HouseCall Pro Features

  • Billing
  • Consumer marketplace
  • Customer email marketing
  • Customer management
  • Customer postcard marketing
  • Customer tagging
  • Dispatch management
  • Electronic signature
  • Google Calendar integration
  • GPS tracking
  • Invoicing
  • Job management
  • Mobile access
  • Payment processing
  • Quickbooks Online integration
  • Quotes/estimates
  • Scheduling
  • Service history tracking
  • Technician management
  • Work order management

What Problems Will HouseCall Pro Solve?

Scenario 1

Companies dealing with multiple technicians are often at the mercy of miscommunication and transactional misinformation between the administrators and those out in the field. Last minute changes in customer availabilities, material needs, and labor requested can often lead to lost jobs, lost time, and lost revenue. Housecall Pro makes it so that both the administrators and on-site technicians have a perfect real-time synchronization of all job updates. Any changes made to job locations, starts/end times, technician needs, job notes, and general job information can be pushed from any device or computer and will be reflected on all other devices instantaneously. This provides seamless communication and a maximization of resources for the business as a whole. The HouseCall Pro scheduling and dispatch feature is second to none. It allows you to drag and drop jobs to different technicians, stretch and shrink job lengths graphically, and toggle between different calendar views for better scheduling. All changes made get pushed to all relevant devices ensuring accurate communications

Scenario 2

Oftentimes, home owners/renters have only one touch point with their home service professional. This occurs when the job is scheduled. After that, the home owner is often left blind to changes that may occur with the service professional or otherwise. HouseCall Pro changes the game by allowing the service professional to automatically send text messages/push notifications throughout each major point in the job workflow. When the service is scheduled, the customer receives a text reminding them of the booked service, date/time, and technician. When the service professional is on his/her way to the job site, the customer receives a text stating that the professional is on the way (triggered when the professional pushes the “on my way” button). When the job is closed out, the customer will also receive a text notification stating that the job has been closed out for the specified amount. All of these touch-points, including automated email invoices/receipts, make the service professional’s life a lot easier by alleviating the burden of CRM minutia and making everything automatic. In the end, the service professional stays top of mind for re-booking and provides a highly enhanced user experience

Scenario 3

Service business owners have an enormous amount of work cut out for them in order to maintain a profitable business. More often than not, the sheer task of working out in the field completely consumes their bandwidth, leaving no room for business enhancing functions such as marketing. Housecall Pro provides a highly customizable CRM solution that enables service professionals to set up rule-based customer postcard and email campaigns with a few simple clicks. Using Housecall Pro’s robust customer tagging mechanism, a carpet cleaner can set up specific “Thank You” postcards to be sent out exactly 24 hours after any job is closed out. Similarly, the carpet cleaner can send re-booking email reminders at specified intervals. This makes it so that the professional stays top of mind with the consumer without lifting a finger once the campaigns are set up. Professionals can choose one-time blasts or set recurring email and postcard campaigns with specific rules and filters put into place so that only the right customers receive the right communication. These campaigns will fire automatically based on the rules that are set within the Housecall Pro Web Portal. Professionals can fully utilize this CRM feature to thank customers, remind them of re-booking service, and even advertise discounts/specials. The feature is designed to increase repeat business while reducing manual set-up processes.

Awards & Quality Certificates

HouseCall Pro Position In Our Categories

Position of HouseCall Pro in our main categories:

10

HouseCall Pro is one of the top 10 Appointment Scheduling Software products

50

HouseCall Pro is one of the top 50 HR Management Software products

50

HouseCall Pro is one of the top 50 Project Management Software products

10

HouseCall Pro is one of the top 10
Appointment Scheduling Software products

50

HouseCall Pro is one of the top 50
HR Management Software products

50

HouseCall Pro is one of the top 50
Project Management Software products


HouseCall Pro is also listed in the following subcategories:

Category:Position:
Field Service Management (FSM) Software#2

Each company is different, and can call for a special Appointment Scheduling Software solution that will be adjusted to their business size, type of clients and staff and even particular industry they cater to. You should not count on finding an ideal app that is going to work for every company regardless of their background is. It may be a good idea to read a few HouseCall Pro reviews first and even then you should remember what the solution is supposed to do for your business and your workers. Do you need an easy and straightforward solution with just elementary functions? Will you actually use the advanced tools needed by pros and large enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable service that will match your budget.

How Much Does HouseCall Pro Cost?

HouseCall Pro Pricing Plans For Enterprises & Small Business:

HouseCall Pro offers three plans:

Free Plan (1 user): 

  • Business apps for iOS, Android and web
  • Unlimited low-fee credit card processing
  • Consumer booking app
  • Custom profile to attract new customers
  • Default provider in booking app
  • Real time dispatching
  • Attract new customers – 10% referral fee
  • Free to use with existing customers
  • Google Calendar online integration

Grow Plan (2-10 users): $79/month or $69/six months

  • $99 one-time setup fee
  • Everything from Free plan
  • Postcard and email marketing
  • Quickbooks online integrations

Manage Plan (Unlimited users): $199/month or $175/six months

  • $99 one-time setup fee
  • Company chatt in-app
  • Advanced reporting (coming soon)
  • GPS breadcrumbs (coming soon)

User Satisfaction

We realize that when you make a decision to buy Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HouseCall Pro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HouseCall Pro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

107

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

HouseCall Pro User Reviews


Alfredo - 2 months ago

Verified
user

What are HouseCall Pro pricing details?

HouseCall Pro Pricing Plans:

HouseCall Pro offers three plans:

Free Plan (1 user): 

  • Business apps for iOS, Android and web
  • Unlimited low-fee credit card processing
  • Consumer booking app
  • Custom profile to attract new customers
  • Default provider in booking app
  • Real time dispatching
  • Attract new customers – 10% referral fee
  • Free to use with existing customers
  • Google Calendar online integration

Grow Plan (2-10 users): $79/month or $69/six months

  • $99 one-time setup fee
  • Everything from Free plan
  • Postcard and email marketing
  • Quickbooks online integrations

Manage Plan (Unlimited users): $199/month or $175/six months

  • $99 one-time setup fee
  • Company chatt in-app
  • Advanced reporting (coming soon)
  • GPS breadcrumbs (coming soon)

What integrations are available for HouseCall Pro?

Housecall Pro is integrated with the following:

  • Google Calendar
  • Quickbooks Online

User reviews


2 Reviews

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The most favorable review

Gregg

1 month ago


Pros:
The first thing that I will mention here is that this software comes with the best technical support ever! The support team will do all the possible things to make the product work as per your requirements. The best feature till now is the mobile phone application. Other brilliant and easy features include the scheduling and invoicing features. All in all, the product has by far, saved a lot of our money.

Cons:
You cannot find lots of faults with this product. Even if you dont like something, the constant upgrading of the app always fixes things up. In case there is any trouble faced with the program, you can simply communicate with the tech support team and your queries will be resolved quickly and easily.

The least favorable review

Alfredo

2 months ago


Pros:
By handling the schedules and routines for our Cleaning Company, HouseCall has turned out to be a great program which has made our life very easy. This software is highly recommended by us, as it is very undemanding, upbeat and the customer service is great too.

Cons:
There is nothing to dislike. The best thing is that the software is cloud-based that makes it quite handy to be accessed anywhere. No one can beat the customer support. You can smoothly do the scheduling and rescheduling and, with the help of the stats/tags, you can track your sales and customers without much hassle. Also, the user interface is very simple and spontaneous. The design of the software makes it quite easy to communicate with the customers, without much effort.


Gregg - 1 month ago

Verified
user
The first thing that I will mention here is that this software comes with the best technical support ever! The support team will do all the possible things to make the...

Alfredo - 2 months ago

Verified
user
By handling the schedules and routines for our Cleaning Company, HouseCall has turned out to be a great program which has made our life very easy. This software is highly...

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