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FieldX REVIEW

Field Service Management Software - FSM

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OUR SCORE 8.0

What is FieldX?

FieldX is an industry-grade field service management software that caters primarily to repair and maintenance businesses that employ engineers and technicians in the field, such as energy services providers, elevator companies, and pest control services. This field service management solution is highly versatile for a variety of purposes like installation jobs, home service requests, and even for maintenance contracts.

FieldX provides different sets of features for various roles in the organization: Owner, Administrator, Technician, Branch Manager, and Support Representative. Features and role definitions can be configured as the business grows and requirements change.

With FieldX, taking customers’ call and service requests is a breeze. The software seamlessly integrates with the leading CRM and ERP solutions, making it easy for administrators and managers to create jobs, schedule resources, and assign tasks to their field technicians and engineers. In turn, field workers can easily view their tasks, accept or reject jobs, and submit reports to the head office via their mobile apps.

Overview of FieldX Benefits

Optimize Job Allocation

FieldX by Archisys makes it easy for your office-based team to filter calls, create jobs, and assign them to the most qualified technician or engineer in the field. The software’s drag-and-drop interface allows for smooth creation and scheduling of tasks. Admins can create jobs and drag them to a specific date and time on the calendar and add notes for the technicians and engineers. The same can be done for resources and equipment.

Technicians can view the calendar and their tasks via their mobile app and can choose to accept jobs or not. Rescheduling is a walk in the park, as well as admins, can move the jobs to a different date without worrying about conflicting schedules.

Determine Best Routes

FieldX helps your team determine the best route your technicians can take to get to the client faster. It takes in various data such as real-time traffic conditions, the distance of a client to the nearest technician, weather, and potential routes.

The software then analyzes all this information and provides the technician with the best route options to take. Not only does these functionality speeds up the time-to-client, but also enables technicians to service more clients.

Boost ROI

Being able to manage and optimize your field technicians and resources drastically improve your business’ overall productivity, which impacts your profitability as well. Archisys FieldX optimizes your operations to help drive your costs down as well.

Overview of FieldX Features

  • Job Creation
  • Recurring Jobs
  • Asset Management
  • Job Allocation
  • Company Profile
  • Settings Management
  • Employee Profiles
  • Client Profiles
  • Technician Profiles
  • App Settings Management
  • Data Monitoring
  • Support Rep Tools
  • Job Magnets
  • Accept/Reject Jobs
  • Smart Route optimization
  • Push Notifications

What Problems Will FieldX Solve?

Problem #1: Recurring Jobs

Most maintenance companies have jobs that need timely maintenance (daily/weekly/monthly/bimonthly/etc.) FieldX’s Recurring Jobs feature helps schedule these jobs accordingly and the job will be created automatically.

Problem #2: Auto Allocation – Technician

Whenever a job is raised, FieldX’s intuitive app lets you know which technician is experienced to deal with a problem. The app even automatically allocates to job to technicians who are around the area in which the job has been created.

Awards & Quality Certificates

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FieldX Position In Our Categories

FieldX is also listed in the following subcategories:

Category:Position:Category:Position:
Field Service Management Software - FSM#51
Category:Position:
Field Service Management Software - FSM#51

Each enterprise is different, and can call for a specific Field Service Management Software - FSM solution that will be adjusted to their business size, type of clients and employees and even individual niche they deal with. You should not count on finding an ideal services that is going to be suitable for each company no matter what their background is. It may be a good idea to read a few FieldX reviews first and even then you should pay attention to what the solution is intended to do for your company and your workers. Do you need a simple and straightforward app with just essential features? Will you actually use the complex functionalities needed by experts and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to get a trustworthy solution that will fit your budget.

How Much Does FieldX Cost?

FieldX Pricing Plans:
Free trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor

FieldX offers the following basic and enterprise pricing packages:

Premium Plan – $7/user/month

  • 100 Users Max

Enterprise Plan – Custom Enterprise Pricing

  • Over 100 Users

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FieldX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FieldX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are FieldX pricing details?

FieldX Pricing Plans:
Free trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor

FieldX offers the following basic and enterprise pricing packages:

Premium Plan – $7/user/month

  • 100 Users Max

Enterprise Plan – Custom Enterprise Pricing

  • Over 100 Users

What integrations are available for FieldX?

FieldX can integrate with CRM and ERP systems.

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