FieldX Review
What is FieldX?
FieldX is an industry-grade field service management software that caters primarily to repair and maintenance businesses that employ engineers and technicians in the field, such as energy services providers, elevator companies, and pest control services. This field service management solution is highly versatile for a variety of purposes like installation jobs, home service requests, and even for maintenance contracts.
FieldX provides different sets of features for various roles in the organization: Owner, Administrator, Technician, Branch Manager, and Support Representative. Features and role definitions can be configured as the business grows and requirements change.
With FieldX, taking customers’ call and service requests is a breeze. The software seamlessly integrates with the leading CRM and ERP solutions, making it easy for administrators and managers to create jobs, schedule resources, and assign tasks to their field technicians and engineers. In turn, field workers can easily view their tasks, accept or reject jobs, and submit reports to the head office via their mobile apps.
Show MoreOverview of FieldX Benefits
Optimize Job Allocation
FieldX by Archisys makes it easy for your office-based team to filter calls, create jobs, and assign them to the most qualified technician or engineer in the field. The software’s drag-and-drop interface allows for smooth creation and scheduling of tasks. Admins can create jobs and drag them to a specific date and time on the calendar and add notes for the technicians and engineers. The same can be done for resources and equipment.
Technicians can view the calendar and their tasks via their mobile app and can choose to accept jobs or not. Rescheduling is a walk in the park, as well as admins, can move the jobs to a different date without worrying about conflicting schedules.
Determine Best Routes
FieldX helps your team determine the best route your technicians can take to get to the client faster. It takes in various data such as real-time traffic conditions, the distance of a client to the nearest technician, weather, and potential routes.
The software then analyzes all this information and provides the technician with the best route options to take. Not only does these functionality speeds up the time-to-client, but also enables technicians to service more clients.
Boost ROI
Being able to manage and optimize your field technicians and resources drastically improve your business’ overall productivity, which impacts your profitability as well. Archisys FieldX optimizes your operations to help drive your costs down as well.
Show MoreOverview of FieldX Features
- Job Creation
- Recurring Jobs
- Asset Management
- Job Allocation
- Company Profile
- Settings Management
- Employee Profiles
- Client Profiles
- Technician Profiles
- App Settings Management
- Data Monitoring
- Support Rep Tools
- Job Magnets
- Accept/Reject Jobs
- Smart Route optimization
- Push Notifications
What Problems Will FieldX Solve?
Problem #1: Recurring Jobs
Most maintenance companies have jobs that need timely maintenance (daily/weekly/monthly/bimonthly/etc.) FieldX’s Recurring Jobs feature helps schedule these jobs accordingly and the job will be created automatically.
Problem #2: Auto Allocation – Technician
Whenever a job is raised, FieldX’s intuitive app lets you know which technician is experienced to deal with a problem. The app even automatically allocates to job to technicians who are around the area in which the job has been created.
Awards & Quality Certificates
FieldX Position In Our Categories
Since businesses have distinctive business wants, it is only wise that they steer clear of getting a one-size-fits-all, “perfect” software. Still, it is nearly futile to try to discover such an app even among popular software solutions. The reasonable thing to do can be to write down the varied important factors which necessitate inspection including important features, pricing, skill capability of the employees, company size, etc. Then, you must double down on the product research fully. Have a look at some of these FieldX evaluations and check out the other software solutions in your shortlist in detail. Such comprehensive product research ensure you take out mismatched apps and pay for the one which offers all the tools your business requires.
Position of FieldX in our main categories:
It's crucial to note that virtually no service in the Field Service Management Software - FSM category will be a perfect solution able to fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few FieldX Field Service Management Software - FSM reviews first as certain software can dominate just in a really narrow set of applications or be created with a really specific industry in mind. Others can work with an intention of being simple and intuitive and as a result lack complicated functionalities welcomed by more experienced users. You can also find apps that cater to a wide group of customers and give you a rich feature set, however this usually comes at a more significant price of such a service. Ensure you're aware of your needs so that you buy a solution that has all the features you look for.
How Much Does FieldX Cost?
FieldX Pricing Plans:
Free Trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor
What are FieldX pricing details?
FieldX Pricing Plans:
Free Trial
Premium Plan
$7/user/month
Enterprise Plan
Contact Vendor
FieldX offers the following basic and enterprise pricing packages:
Premium Plan – $7/user/month
- 100 Users Max
Enterprise Plan – Custom Enterprise Pricing
- Over 100 Users
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a Field Service Management Software - FSM it’s vital not only to see how professionals score it in their reviews, but also to check if the real clients and enterprises that purchased these solutions are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FieldX reviews across a vast range of social media sites. The information is then featured in a simple to understand format indicating how many clients had positive and negative experience with FieldX. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FieldX?
FieldX can integrate with CRM and ERP systems.
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