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FiveStars Review

FiveStars
Our score: 8.5 User satisfaction: 100%

What is FiveStars?

FiveStars is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty. Trusted by more than 10,000 local businesses, FiveStars has the tools to help businesses create powerful incentives that drive customer visits and increase their spending by up to 10% at every instance.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attracts their existing customers, but encourages them to spend more, resulting to higher income and much improved ROI.

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Overview of FiveStars Benefits

To drive your business endeavor to success, your company needs to have a constantly expanding, growing customer base. The sad part is that 50-60% of customers will not likely return for a visit after their first purchase. So how do you foster customer relationships and turn them into meaningful, rewarding partnerships when more than half of your first-time customers aren’t exactly eager for a repeat purchase?

FiveStars Loyalty Program solves that problem and more. This customer loyalty app guarantees to help you attract and retain up to 50% of your customers after their first visit with rewards programs that actually works. Whether you just want a simple loyalty scheme or a complicated rewards program, FiveStars helps you craft something that is customized based on accurate and recent customer data.

Effective rewards programs not only helps you retain old customers and keep them coming back for repeat purchases, it also helps boost your marketing efforts as your customers relay their experiences to their circle of friends and loved ones, effectively spreading good word about your loyalty programs to their other circles, and the process goes on.

The software is easy to use and doesn’t demand an extensive training to help your people get familiar with the system. For customers, joining rewards programs created using FiveStars’ technology are in for a very fast, seamless, and rewarding experience. Programs are shown the rewards program via a sleek tablet, which helps get the attention of your customers. They can easily sign up for programs that appeal to them without impeding your other processes.

Easy registration coupled with fast and intuitive technology results in faster and accurate gathering of customer data, which drives the creation of rewards programs that appeal, attract, and turn visitors into loyal customers.

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Overview of FiveStars Features

What Problems Will FiveStars Solve?

  • Automatic coupon & discount distribution
  • POS integrations
  • Optimized marketing campaigns
  • Send birthday messages and rewards
  • Bonus point incentives
  • New customer campaigns
  • Event triggered alerts & special discounts
  • Automatic SMS and emails
  • Location-based, geo-targeted push notifications
  • Smart multi-channel message delivery
  • A/B testing, reminders, & SKU triggers
  • Customer segmentation tool
  • Business growth campaigns
  • At-risk campaigns
  • Lapsed customer campaigns
  • Campaign success reports

FiveStars Position In Our Categories

Bearing in mind companies have unique business-related demands, it is only practical that they steer clear of getting an all-encompassing, ”best” software. Still, it is almost impossible to find such application even among sought-after software products. The practical thing to undertake should be to make a list of the several essential factors that require careful thought like major features, budget, technical skill aptitude of staff, organizational size, etc. After which, you must do the research systematically. Go over these FiveStars evaluations and look over the other software products in your shortlist more closely. Such detailed product investigation can make sure you weed out poorly fit apps and subscribe to the one which includes all the tools your company requires.

Position of FiveStars in our main categories:

TOP 500

FiveStars is one of the top 500 Marketing Software products

Every enterprise has different requirements and requires an application that can be personalized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect functionality out-of-the-box. When you look for a software product, first be sure what you need it for. Read some FiveStars Demand Generation Software reviews and ask yourself do you want basic features or do you want complex functionality? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these questions to help your search. There are plenty of factors that you need to consider and these include your budget, particular business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that offers all that you require to improve your organization effectiveness and productivity.

How Much Does FiveStars Cost?

FiveStars Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are FiveStars pricing details?

FiveStars Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FiveStars is a quote-priced system, meaning that each client receives an individual SMB or enterprise pricing package tailored to his needs. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Demand Generation Software it’s important not only to find out how experts rank it in their reviews, but also to check if the actual users and companies that purchased this software are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FiveStars reviews across a wide range of social media sites. The data is then displayed in a simple to digest way indicating how many people had positive and negative experience with FiveStars. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FiveStars?

No information available.

FiveStars User Reviews

FiveStars average rating:

Average score
3.5/5 (1 user reviews)
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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More reviews from 1 actual users:

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Fivestars is expensive…

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2021 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well.

CONS: The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform.

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FiveStars user reviews

Fivestars is expensive…

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 30.01.2021 Company Size: 1-10 Employees Industry: Consumer Goods
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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