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10to8 REVIEW

Appointment Scheduling Software

5 user reviews
USER SATISFACTION 100%
OUR SCORE 8.8

What is 10to8?

10to8 is a cloud-hosted appointment management tool that aims to help small startups, large enterprises, and everything in between streamline their schedules. Trusted by over 42, 625 businesses worldwide, this software solution is great for averting schedule conflicts, reducing missed meetings, as well as preventing miscommunication between businesses and their clients. Moreover, it does all this with minimal administrative burden for you and your staff. It even won our 2017 Supreme Software Award as well as our Great User Experience Award.

With this at your disposal, you have access to a full suite of scheduling features that can greatly simplify and streamline how you manage your schedule and how you coordinate with your clients. Whether you need 24/7 appointment booking options and calendar synchronization tools or reminder automation features and client management capabilities, this software has your needs covered. This mobile-ready platform even has functions that let you merge it with external apps, process payments in-software, as well as create custom reports that match your workflow.

Overview of 10to8 Benefits

Better Schedule Transparency

Nothing’s worse than dealing with last-minute cancellations and missed schedules. With 10to8, you may send automated notifications to clients to remind them of upcoming meetings and changes to your schedule. The platform even offers a built-in two-way chat feature that you can integrate with your calendar system. This way, you can efficiently keep communication open and easily accessible for both you and your clients.

Staying In-the-Loop Made Easy

The appointment scheduling app makes coordinating various parties to an appointment easier by ensuring all parties are kept updated and in the loop. For instance, medical appointments require the synchronized schedules of the doctor, secretary, the patient and other medical specialists or healthcare facility, where necessary. This benefit applies to any service with different parties required for a single appointment.

Complete Resource Visibility

10to8 allows you to have 360-degree view of your staff availability and resources. With this, you can facilitate smoother internal communication, share documents faster, pinpoint cancellations much easier, and relay schedule updates with just a few clicks. All of these are even logged in the database for easier auditing in the future. For your convenience, the software also offers permission and role options so you can control access to bookings and modifications to your system. 

Adapting to Changes is Much Simpler

Finding a software that meshes well with your workflow is difficult and time-consuming. This is why 10to8 provides its users with a scalable interface that can cater to the needs of all business sizes. This way, you no longer have to invest in a different platform every time your company’s needs change. 10to8 is even equipped with custom API capabilities and can support over 500 third-party applications via Zapier so you can use it alongside your existing business systems.

Secure Company Data

While transparency is important when it comes to important meetings, activities, and other tasks on your company’s schedule, you should make sure that these information are kept away from prying eyes. 10to8 is built on bank-grade security using encrypted data and compliant to the Data Protection Act. This way, you can make sure that only authorized personnel have access to your data. 

Improved Revenue

With more schedule efficiency, you maximize your occupancy rate or foot traffic, while reducing no-shows. Likewise, your staff and resources can handle more clients with proper time management. All these leads to more revenues for you.

Furthermore, 10to8’s web-based booking platform gives you a way to capture online clients. You can embed a booking form on your website or newsletter, greatly expanding your reach. Clients can book through and get reminders from their smartphones. With visibility of all your appointments, you can adjust your opening times, extend working hours, or manage holidays and earn more revenues in return.

Smooth Integrations

10to8 has got a really efficient calendar sync system. Thanks to integration with top online calendar services, 10to8 instantly updates entries to ensure that there are no double entries for a particular slot. There is also a digital notepad available to let you keep client notes and manage their history. This feature is particularly helpful for managing clinics where patient history is quite important, but also valuable to any business looking to preserve traction with active customers and potential buyers. Basically, 10to8 collates all data in a single hub, from where managers can access it at any point of time, using both their local or mobile devices.

Faster Transactions

Payment processing is also available in this software. You can receive advance deposits from your clients which ensures that there are no cancellations or no-shows. This eliminates the need to use expensive third-party software to manage financial operations, but despite of it, 10to8 still provides some interesting integration alternatives. From July 2017, 10to8 users can take payments not only with Stripe but also with PayPal and SagePay. 

Overview of 10to8 Features

  • 24/7 Appointment Booking
  • Automated Email and Text Reminders
  • Calendar Synchronization
  • Booking Buttons
  • Website Forms
  • Consolidated Calendars
  • Configurable Working Hours
  • Two-Way Chat
  • Native Mobile Application
  • Automated Questionnaires
  • Advanced Client Management
  • Online Payment Processing
  • Custom Reporting
  • Room Booking Management
  • Itinerary Viewing
  • Third-Party Integrations
  • Professional Branding
  • Multi-Language Support

Awards & Quality Certificates

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10to8 Position In Our Categories

Position of 10to8 in our main categories:

10

10to8 is one of the top 10 Appointment Scheduling Softwareproducts

Top
10

10to8 is one of the 10 Club Management Softwareproducts

10

10to8 is one of the top 10 Online Booking Softwareproducts

Top
3

10to8 is one of the 3 Salon Softwareproducts

10

10to8 is one of the 10
Appointment Scheduling Software products

10

10to8 is one of the 10
Club Management Software products

10

10to8 is one of the 10
Online Booking Software products

3

10to8 is one of the 3
Salon Software products


If you are considering 10to8 it may also be sensible to check out other subcategories of Best Appointment Scheduling Software collected in our database of B2B software reviews.

Each enterprise has different requirements and needs a system that can be customized for their size, type of employees and buyers, and the specific industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you try to find a software app, first be sure what you require it for. Read some 10to8 reviews and ask yourself do you need basic tools or do you need complex tools? Are there any industry-specific features that you are searching for? Get the answers to these questions to aid your search. There are multiple elements that you need to reflect on and these include your finances, specific business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you need to enhance your organization competence and productivity.

How Much Does 10to8 Cost?

10to8 Pricing Plans:
Free trial
Free Forever Plan
Free
Basic Plan
$9.6/month
Grow Plan
$20/month
Bigger Business Plan
$40/month
Enterprise Plan
Contact vendor

10to8 offers several enterprise pricing plans for users to choose from, depending on the number of appointments and staff logins. Take a look at the details and select the most suitable option for your business:

Free Forever Plan

  • 100 appointments/month
  • 2 staff logins
  • SMS & email reminders
  • Online support

Basic Plan – $9.6/month

  • 100 appointments/month
  • 2 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Online support

Grow Plan – $20/month

  • 300 appointments/month
  • 3 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Phone and online  support

Bigger Business Plan -$40/month

  • 600 appointments/month
  • 6 staff logins
  • Personalized SMS & email & reminders
  • Phone and online support

Enterprise Plan – BESPOKE

  • > 600 appointments/month
  • > 6 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Onboarding
  • Phone and online support

*Pricing is based on yearly billing; monthly billing is also available but individual per month payments will be more expensive.

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 10to8 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 10to8. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

29

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are 10to8 pricing details?

10to8 Pricing Plans:
Free trial
Free Forever Plan
Free
Basic Plan
$9.6/month
Grow Plan
$20/month
Bigger Business Plan
$40/month
Enterprise Plan
Contact vendor

10to8 offers several enterprise pricing plans for users to choose from, depending on the number of appointments and staff logins. Take a look at the details and select the most suitable option for your business:

Free Forever Plan

  • 100 appointments/month
  • 2 staff logins
  • SMS & email reminders
  • Online support

Basic Plan – $9.6/month

  • 100 appointments/month
  • 2 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Online support

Grow Plan – $20/month

  • 300 appointments/month
  • 3 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Phone and online  support

Bigger Business Plan -$40/month

  • 600 appointments/month
  • 6 staff logins
  • Personalized SMS & email & reminders
  • Phone and online support

Enterprise Plan – BESPOKE

  • > 600 appointments/month
  • > 6 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Onboarding
  • Phone and online support

*Pricing is based on yearly billing; monthly billing is also available but individual per month payments will be more expensive.

What integrations are available for 10to8?

10to8 has the capability to blend seamlessly with other software ecosystems. Apart from integrations with Microsoft Flow and Zapier, it can also work with the following applications:

  • Google Calendar
  • iCal
  • Insightly
  • Microsoft Exchange
  • Freshbooks
  • Twitter
  • Facebook
  • Linkedin
  • Skype
  • Xero
  • Infusionsoft
  • Evernote
  • Intuit QuickBooks
  • MailChimp
  • Pipedrive
  • Surveypal
  • Zoom

User reviews


User reviews in total: 5

3
2
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0
0

Average Rating:

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The most favorable review

Genevieve

2 months ago


Pros: I find it so simple to use. The simplicity it brings makes things super convenient. Now, people won't have to worry about setting up an appointment. It's a breeze, really. The site that they'll be working with is nice and professional-looking.

Cons: It'd be nice to have an option where you can put in a text message. You'll need to get to the proper pricing structure to have something like that in the system. I think it would be ideal if the end-user has some kind of a one-month free trial or something.

The least favorable review

Clark

2 months ago


Pros: I love how the tool lets my team use and set up appointments using the same calendar. Their customer support is speedy, listens to whatever it is that you have to say, and are constantly oriented to giving you the best solution for every problem encountered. Our team is almost always looking forward to delivering their product.

Cons: When it's taking forever to be do something or at least make changes to something, I end up getting annoyed. Whenever a client tells me they've set up an appointment date and the site prevents that client from successfully doing so, I feel like I'm letting everyone one. I find this to be inconvenient.

Published 2 months ago
Verified
user
I love how the tool lets my team use and set up appointments using the same calendar. Their customer support is speedy, listens to whatever it is that you have to say,...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I find it so simple to use. The simplicity it brings makes things super convenient. Now, people won't have to worry about setting up an appointment. It's a breeze,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
So many things that I favor with this app! I love how it's easy to synchronize your calendar to that of the app. When that happens, anything that goes on with your...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Volunteers are now able to book, make changes, or cancel their own session. They won't need to seek approval from us just to make changes. The fact that the...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
There are a lot of good things with this app. For instance, clients can easily book an appointment via pre-approved slots. Clients are given reminders one day before...



What do you think about this review? Great Poor

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