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10to8 Review

10to8
Our score: 8.8 User satisfaction: 100%

What is 10to8?

10to8 is a cloud-hosted appointment management tool that aims to help small startups, large enterprises, and everything in between streamline their schedules. Trusted by over 42, 625 businesses worldwide, this software solution is great for averting schedule conflicts, reducing missed meetings, as well as preventing miscommunication between businesses and their clients. Moreover, it does all this with minimal administrative burden for you and your staff.

With this at your disposal, you have access to a full suite of scheduling features that can greatly simplify and streamline how you manage your schedule and how you coordinate with your clients. Whether you need 24/7 appointment booking options and calendar synchronization tools or reminder automation features and client management capabilities, this software has your needs covered. This mobile-ready platform even has functions that let you merge it with external apps, process payments in-software, as well as create custom reports that match your workflow.

Overview of 10to8 Benefits

Better Schedule Transparency

Nothing’s worse than dealing with last-minute cancellations and missed schedules. With 10to8, you may send automated notifications to clients to remind them of upcoming meetings and changes to your schedule. The platform even offers a built-in two-way chat feature that you can integrate with your calendar system. This way, you can efficiently keep communication open and easily accessible for both you and your clients.

Staying In-the-Loop Made Easy

The appointment scheduling app makes coordinating various parties to an appointment easier by ensuring all parties are kept updated and in the loop. For instance, medical appointments require the synchronized schedules of the doctor, secretary, the patient and other medical specialists or healthcare facility, where necessary. This benefit applies to any service with different parties required for a single appointment.

Complete Resource Visibility

10to8 allows you to have 360-degree view of your staff availability and resources. With this, you can facilitate smoother internal communication, share documents faster, pinpoint cancellations much easier, and relay schedule updates with just a few clicks. All of these are even logged in the database for easier auditing in the future. For your convenience, the software also offers permission and role options so you can control access to bookings and modifications to your system. 

Adapting to Changes is Much Simpler

Finding a software that meshes well with your workflow is difficult and time-consuming. This is why 10to8 provides its users with a scalable interface that can cater to the needs of all business sizes. This way, you no longer have to invest in a different platform every time your company’s needs change. 10to8 is even equipped with custom API capabilities and can support over 500 third-party applications via Zapier so you can use it alongside your existing business systems.

Secure Company Data

While transparency is important when it comes to important meetings, activities, and other tasks on your company’s schedule, you should make sure that these information are kept away from prying eyes. 10to8 is built on bank-grade security using encrypted data and compliant to the Data Protection Act. This way, you can make sure that only authorized personnel have access to your data. 

Improved Revenue

With more schedule efficiency, you maximize your occupancy rate or foot traffic, while reducing no-shows. Likewise, your staff and resources can handle more clients with proper time management. All these leads to more revenues for you.

Furthermore, 10to8’s web-based booking platform gives you a way to capture online clients. You can embed a booking form on your website or newsletter, greatly expanding your reach. Clients can book through and get reminders from their smartphones. With visibility of all your appointments, you can adjust your opening times, extend working hours, or manage holidays and earn more revenues in return.

Smooth Integrations

10to8 has got a really efficient calendar sync system. Thanks to integration with top online calendar services, 10to8 instantly updates entries to ensure that there are no double entries for a particular slot. There is also a digital notepad available to let you keep client notes and manage their history. This feature is particularly helpful for managing clinics where patient history is quite important, but also valuable to any business looking to preserve traction with active customers and potential buyers. Basically, 10to8 collates all data in a single hub, from where managers can access it at any point of time, using both their local or mobile devices.

Faster Transactions

Payment processing is also available in this software. You can receive advance deposits from your clients which ensures that there are no cancellations or no-shows. This eliminates the need to use expensive third-party software to manage financial operations, but despite of it, 10to8 still provides some interesting integration alternatives. 10to8 users can take payments not only with Stripe but also with PayPal and SagePay. 

Overview of 10to8 Features

  • 24/7 Appointment Booking
  • Automated Email and Text Reminders
  • Calendar Synchronization
  • Booking Buttons
  • Website Forms
  • Consolidated Calendars
  • Configurable Working Hours
  • Two-Way Chat
  • Native Mobile Application
  • Automated Questionnaires
  • Advanced Client Management
  • Online Payment Processing
  • Custom Reporting
  • Room Booking Management
  • Itinerary Viewing
  • Third-Party Integrations
  • Professional Branding
  • Multi-Language Support

10to8 Position In Our Categories

Knowing that companies have their own business demands, it is only logical they avoid settling on a one-size-fits-all, ideal business program. Just the same, it would be futile to try to chance on such application even among popular software solutions. The best step to undertake would be to spell out the varied significant functions that require investigation including essential features, price terms, technical skill levels of staff members, company size, etc. The second step is, you must follow through the research exhaustively. Have a look at some of these 10to8 analyses and check out each of the software programs in your shortlist in detail. Such all-encompassing research can make sure you circumvent mismatched applications and choose the system that provides all the benefits you require company requires in sustaining growth.

Position of 10to8 in our main categories:

TOP 10

10to8 is one of the top 10 Appointment Scheduling Software products

TOP 20

10to8 is one of the 20 Club Management Software products

TOP 10

10to8 is one of the top 10 Online Booking Software products

TOP 5

10to8 is one of the 5 Salon Software products

If you are considering 10to8 it might also be sensible to check out other subcategories of Appointment Scheduling Software listed in our database of SaaS software reviews.

Every enterprise is different, and can require a special Appointment Scheduling Software solution that will be adjusted to their business size, type of customers and staff and even specific niche they deal with. We advise you don't count on finding a perfect app that is going to be suitable for each business regardless of their history is. It may be a good idea to read a few 10to8 Appointment Scheduling Software reviews first and even then you should keep in mind what the software is supposed to do for your company and your workers. Do you require a simple and straightforward solution with only basic functions? Will you really use the complex tools needed by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does 10to8 Cost?

10to8 Pricing Plans:

Free Trial

Free Forever Plan

Free

Basic Plan

$9.6/month

Grow Plan

$20/month

Bigger Business Plan

$40/month

Enterprise Plan

Contact vendor

10to8 offers several enterprise pricing plans for users to choose from, depending on the number of appointments and staff logins. Take a look at the details and select the most suitable option for your business:

Free Forever Plan

  • 100 appointments/month
  • 2 staff logins
  • SMS & email reminders
  • Online support

Basic Plan – $9.6/month

  • 100 appointments/month
  • 2 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Online support

Grow Plan – $20/month

  • 300 appointments/month
  • 3 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Phone and online  support

Bigger Business Plan -$40/month

  • 600 appointments/month
  • 6 staff logins
  • Personalized SMS & email & reminders
  • Phone and online support

Enterprise Plan – BESPOKE

  • > 600 appointments/month
  • > 6 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Onboarding
  • Phone and online support

*Pricing is based on yearly billing; monthly billing is also available but individual per month payments will be more expensive.

User Satisfaction

Positive Social Media Mentions 29
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 10to8 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 10to8. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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7.6
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10to8 user reviews

10to8 is an amazing tool for booking!

Read full review >
Daphnee
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2019 Company Size: Industry: N/A

Handling and managing appointments became a breeze

Read full review >
Prince
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2019 Company Size: Industry: N/A

Helpful booking app

Read full review >
Lonnie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: N/A

Using it for volunteer appointment management and project research.

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Not available

Excellent for booking schedules

Read full review >
Jettie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: N/A

What are 10to8 pricing details?

10to8 Pricing Plans:

Free Trial

Free Forever Plan

Free

Basic Plan

$9.6/month

Grow Plan

$20/month

Bigger Business Plan

$40/month

Enterprise Plan

Contact vendor

10to8 offers several enterprise pricing plans for users to choose from, depending on the number of appointments and staff logins. Take a look at the details and select the most suitable option for your business:

Free Forever Plan

  • 100 appointments/month
  • 2 staff logins
  • SMS & email reminders
  • Online support

Basic Plan – $9.6/month

  • 100 appointments/month
  • 2 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Online support

Grow Plan – $20/month

  • 300 appointments/month
  • 3 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Phone and online  support

Bigger Business Plan -$40/month

  • 600 appointments/month
  • 6 staff logins
  • Personalized SMS & email & reminders
  • Phone and online support

Enterprise Plan – BESPOKE

  • > 600 appointments/month
  • > 6 staff logins
  • Personalized SMS & email reminders
  • Branding
  • Onboarding
  • Phone and online support

*Pricing is based on yearly billing; monthly billing is also available but individual per month payments will be more expensive.

What integrations are available for 10to8?

10to8 has the capability to blend seamlessly with other software ecosystems. Apart from integrations with Microsoft Flow and Zapier, it can also work with the following applications:

  • Google Calendar
  • iCal
  • Insightly
  • Microsoft Exchange
  • Freshbooks
  • Twitter
  • Facebook
  • Linkedin
  • Skype
  • Xero
  • Infusionsoft
  • Evernote
  • Intuit QuickBooks
  • MailChimp
  • Pipedrive
  • Surveypal
  • Zoom

10to8 average rating:

Average score
4.6/5 (10 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Kirk

PROS: Volunteers are now able to book, make changes, or cancel their own session. They won't need to seek approval from us just to make changes. The fact that the auto-reminders are there makes it convenient for them. The reminders are conveniently sent through text and email.

CONS: There's been a bit of a change in terms of venue/location number between volunteers who are booking as well as the appointment date being set. Sadly, we couldn't make changes on the venue details sent within the auto-reminder itself. I wish they can do something about that.

Reviewed 4 months ago

Read full review >

The least favorable review

Clark

PROS: I love how the tool lets my team use and set up appointments using the same calendar. Their customer support is speedy, listens to whatever it is that you have to say, and are constantly oriented to giving you the best solution for every problem encountered. Our team is almost always looking forward to delivering their product.

CONS: When it's taking forever to be do something or at least make changes to something, I end up getting annoyed. Whenever a client tells me they've set up an appointment date and the site prevents that client from successfully doing so, I feel like I'm letting everyone one. I find this to be inconvenient.

Reviewed 5 months ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

10to8 is an amazing tool for booking!

Read full review >
Daphnee
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2019 Company Size: Industry: N/A

PROS: This software offers a lot of incredible things. There’s a text message reminder functionality which is really helpful in minimizing no shows. Not only does the system send reminders to the clients, but it also allows recipients to reply to the SMS. Furthermore, with this software, all members of my team only have to use a single calendar to schedule their appointments. Last but not least, their customer service is solutions-oriented, helpful, and fast.

CONS: Some clients complain about not being able to make an appointment using the system. It’s very inconvenient and if not taken care of may lead to a loss of business. Aside from that, there are instances when it takes me too long to modify or do something using the software.

What do you think about this review? Great Poor

Handling and managing appointments became a breeze

Read full review >
Prince
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2019 Company Size: Industry: N/A

PROS: There are many things to love about this software such as the ease of embedding this tool into my WordPress site, the payment integration, and the ability to sync it with my IOS calendar. I take advantage of the latter to keep track of the appointments even when I’m on the go. I also love the group scheduling feature.

CONS: It would be nice if the platform offers customization capabilities. I’d like to change the fonts and colors. The scheduler also adjusts a bit when it’s embedded into a website.

What do you think about this review? Great Poor

Helpful booking app

Read full review >
Lonnie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I find it very useful in relaying my availability to my clients, I like that it notifies them with the upcoming meetings in case of last-minute cancellations.

CONS: Despite its excellent services, I find it a bit disappointing that the app has limited monthly bookings.

What do you think about this review? Great Poor

Using it for volunteer appointment management and project research.

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Not available

PROS: Volunteers are now able to book, make changes, or cancel their own session. They won't need to seek approval from us just to make changes. The fact that the auto-reminders are there makes it convenient for them. The reminders are conveniently sent through text and email.

CONS: There's been a bit of a change in terms of venue/location number between volunteers who are booking as well as the appointment date being set. Sadly, we couldn't make changes on the venue details sent within the auto-reminder itself. I wish they can do something about that.

What do you think about this review? Great Poor

Excellent for booking schedules

Read full review >
Jettie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: As a manager, the app's features have helped allowed me to oversee bookings and meetings with my staff, and clients and allow me to control them for a more flexible and manageable schedule and work task.

CONS: The app for the smartphone limiting from its screen size to its operations. Our company has more than 10 employees and the app only allows for 4 users and I need to buy more license if I want to add more.

What do you think about this review? Great Poor

A great tool for calendar scheduling.

Read full review >
Bill
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: So many things that I favor with this app! I love how it's easy to synchronize your calendar to that of the app. When that happens, anything that goes on with your calendar can be updated to wherever you install the 10to8. No need to worry about double booking or errors for that matter!

CONS: Right now, I'm still surprised there's no phone app available. Hmm. They really need to install one so it can work seamlessly on mobile devices. What's more, the reminder number is actually a UK-based number. That makes it impossible for clients to respond to us.

What do you think about this review? Great Poor

A fantastic booking application.

Read full review >
Clark
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: Not available

PROS: I love how the tool lets my team use and set up appointments using the same calendar. Their customer support is speedy, listens to whatever it is that you have to say, and are constantly oriented to giving you the best solution for every problem encountered. Our team is almost always looking forward to delivering their product.

CONS: When it's taking forever to be do something or at least make changes to something, I end up getting annoyed. Whenever a client tells me they've set up an appointment date and the site prevents that client from successfully doing so, I feel like I'm letting everyone one. I find this to be inconvenient.

What do you think about this review? Great Poor

Consistent and transparent scheduling app

Read full review >
Ferne
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.08.2019 Company Size: 1-10 Employees Industry: N/ A

PROS: I like how the app just seamlessly weaves my workflow, allowing me to schedule my meeting consistently, once you get the details done you’ll just get notified with your upcoming meetings.

CONS: I usually meet dozens of clients every month, but the app only provides a limited amount of bookings each month, I hope this gets resolved.

What do you think about this review? Great Poor

I recommend this to every business user out there.

Read full review >
Genevieve
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 1-10 Employees Industry: Not available

PROS: I find it so simple to use. The simplicity it brings makes things super convenient. Now, people won't have to worry about setting up an appointment. It's a breeze, really. The site that they'll be working with is nice and professional-looking.

CONS: It'd be nice to have an option where you can put in a text message. You'll need to get to the proper pricing structure to have something like that in the system. I think it would be ideal if the end-user has some kind of a one-month free trial or something.

What do you think about this review? Great Poor

This a great solution for my private practice.

Read full review >
Roosevelt
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: More than 100 Employees Industry: Not available

PROS: There are a lot of good things with this app. For instance, clients can easily book an appointment via pre-approved slots. Clients are given reminders one day before their apartment. That led to a dramatic decrease of my client no-shows. There's a complete record of changes made. That makes it so much simpler to monitor cancellations and re-bookings.

CONS: There's only one thing that I don't like. I find their schedule display to be a bit difficult to use. Everyone will have a hard time with the learning curve that they need to go through. But if you don't mind getting dirty into the complexity of things. Then this could be the tool that will be worth it in the end.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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