WhyQ Review
What is WhyQ?
WhyQ improves and simplifies the way companies manage the influx of their customers with its SMS virtual queuing platform. The system utilizes SMS/MMS gateway technology to deliver a simple yet very effective way to help customers manage their waiting time and do other things instead of spending hours sitting tight while waiting for them to be called.
WhyQ is a very popular queuing system especially for businesses that have clients waiting for consultations, meetings, and other specific services. The platform is a perfect fit for hair salons, banks and other finance institutions, doctor offices and more. WhyQ is very user-friendly and doesn’t require users to undergo a steep learning curve, making it easy for staff to operate the system and make queuing easy and quick for you and your clients.
Show MoreOverview of WhyQ Benefits
WhyQ leverages a very straightforward SMS/MMS technology, allowing any business that caters to long lines of waiting clients with a simple yet very efficient queuing management system. Why let you customers spend hours standing in line doing nothing while they can do a lot of things while still queuing? With WhyQ, your customers are able to access and enjoy your services without them standing in in line.
WhyQ virtual SMS queuing system makes it very effortless for your customers to queue. Its unique approach dramatically reduces on-site wait times by as much as 96%. On top of that, WhyQ users have seen their business revenues soar even higher as walkaways are brought down by 75%. The system boasts of an omni-channel queue entry functionality. As long as your clients have a functional mobile device capable of sending SMS, they can easily join a virtual queue. All they have to do is send an SMS using their smartphone to your queue, IOS or Android Tablet Kiosk System (Customer Self Service) or direct into your queue via a staff member and they are given a spot in the queue. They basically don’t have to install any application or purchase a special device to really enjoy the system.
SMS remains to be a popular mode of communication and this fact is what makes WhyQ so popular. Businesses just need to have their clients a working mobile phone to get a spot in the queue and customers are not forced to download a mobile app.
Show MoreOverview of WhyQ Features
- MS Virtual Queues
- Data Capture
- Display Queue Information
- Customization Options
- Local Numbers
- Queue Management Marketing
- Android/iOS Customer Self-Service
- Optimized for any screen size
What Problems Will WhyQ Solve?
1.Walkaways
WhyQ drastically brings down instances of walkaways with their self-service kiosks, allowing clients to manage their waiting times effectively. With walkaway rates greatly reduced, companies are able to generate more income as customers are not likely to get frustrated with slow lines and walk away from the queue.
2.Data Collection
Collecting data can be quite tough as not all customers are ready to provide information about themselves. WhyQ can be configured to gather data for you in real time whilst still providing something back to the customer.
3.Customer complaints
Customers have information and total control of their waiting time. That functionality greatly helps in bringing down customer complaints.
WhyQ Position In Our Categories
Keeping in mind businesses have specific business-related requirements, it is sensible that they avoid subscribing to a one-size-fits-all, “perfect” system. Nonetheless, it is difficult to try to come across such an app even among branded software systems. The right step to do should be to shortlist the different essential factors which require research including critical features, price plans, technical skill aptitude of staff members, company size, etc. After which, you should follow through your research fully. Read some WhyQ analyses and look into the other solutions in your shortlist in detail. Such comprehensive research ascertains you take out poorly fit apps and subscribe to the one that offers all the function your business requires.
Position of WhyQ in our main categories:
TOP
100
WhyQ is one of the top 100 Appointment Scheduling Software products
If you are interested in WhyQ it might also be beneficial to analyze other subcategories of Appointment Scheduling Software gathered in our database of B2B software reviews.
There are popular and widely used systems in each software group. But are they essentially the best fit for your organization’s special wants? A popular software solution may have thousands of users, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few WhyQ Appointment Scheduling Software reviews and mull over the factors that you wish to have in the software such as the cost, main features, available integrations etc. Then, select a few apps that fit your needs. Check out the free trials of these platforms, read online comments, get clarifications from the maker, and do your investigation systematically. This profound groundwork is sure to help you find the best software application for your company’s special requirements.
How Much Does WhyQ Cost?
WhyQ Pricing Plans:
Free Trial
Free
Free
Pay As You Go
Bulk SMS Rates
Enterprise
$149/95/month
What are WhyQ pricing details?
WhyQ Pricing Plans:
Free Trial
Free
Free
Pay As You Go
Bulk SMS Rates
Enterprise
$149/95/month
WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.
Free
- 1 Employee
- 100 Free SMS to test with
- 1 Queue
- Free Small Business Account
- Customer Data
Pay As You Go – Bulk SMS Rates
- Up to 20 Employees Across All Locations
- iPad Customer Self Service
- 10 Internal Queues
- Corporate Branding Opportunities
- No Lock-In Contract
- Customer Data
Enterprise – $149/95/month
- up to 200 employees across all locations
- 1,700 Included SMS Messages Per Month
- Up to 125 Queues
- No Lock-In Contract
- Custom Development and API Integration
- Corporate Branding Opportunities
- Customer Data
User Satisfaction
Positive Social Media Mentions
11
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Appointment Scheduling Software it’s vital not only to learn how professionals score it in their reviews, but also to discover whether the real users and companies that bought this software are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhyQ reviews across a wide range of social media sites. The information is then presented in a simple to digest form showing how many users had positive and negative experience with WhyQ. With that information at hand you will be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- One-time payment
- Quote-based
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WhyQ?
WhyQ integrates with the following business systems and applications:
- Kiosk Pro
WhyQ
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular WhyQ Alternatives
Top Competitors To WhyQ By Price
Product name:
Price:
Trending Appointment Scheduling Software Reviews
WhyQ Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?