WhyQ REVIEW

Appointment Scheduling Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is WhyQ?

WhyQ improves and simplifies the way companies manage the influx of their customers with its SMS virtual queuing platform. The system utilizes SMS/MMS gateway technology to deliver a simple yet very effective way to help customers manage their waiting time and do other things instead of spending hours sitting tight while waiting for them to be called.

WhyQ is a very popular queuing system especially for businesses that have clients waiting for consultations, meetings, and other specific services. The platform is a perfect fit for hair salons, banks and other finance institutions, doctor offices and more. WhyQ is very user-friendly and doesn’t require users to undergo a steep learning curve, making it easy for staff to operate the system and make queuing easy and quick for you and your clients.

Overview of WhyQ Benefits

WhyQ leverages a very straightforward SMS/MMS technology, allowing any business that caters to long lines of waiting clients with a simple yet very efficient queuing management system. Why let you customers spend hours standing in line doing nothing while they can do a lot of things while still queuing? With WhyQ, your customers are able to access and enjoy your services without them standing in in line.

WhyQ virtual SMS queuing system makes it very effortless for your customers to queue. Its unique approach dramatically reduces on-site wait times by as much as 96%. On top of that, WhyQ users have seen their business revenues soar even higher as walkaways are brought down by 75%. The system boasts of an omni-channel queue entry functionality. As long as your clients have a functional mobile device capable of sending SMS, they can easily join a virtual queue. All they have to do is send an SMS using their smartphone to your queue, IOS or Android Tablet Kiosk System (Customer Self Service) or direct into your queue via a staff member and they are given a spot in the queue. They basically don’t have to install any application or purchase a special device to really enjoy the system.

SMS remains to be a popular mode of communication and this fact is what makes WhyQ so popular. Businesses just need to have their clients a working mobile phone to get a spot in the queue and customers are not forced to download a mobile app.

Overview of WhyQ Features

  • MS Virtual Queues
  • Data Capture
  • Display Queue Information
  • Customization Options
  • Local Numbers
  • Queue Management Marketing
  • Android/iOS Customer Self-Service
  • Optimized for any screen size

What Problems Will WhyQ Solve?

1.Walkaways

WhyQ drastically brings down instances of walkaways with their self-service kiosks, allowing clients to manage their waiting times effectively. With walkaway rates greatly reduced, companies are able to generate more income as customers are not likely to get frustrated with slow lines and walk away from the queue.

2.Data Collection

Collecting data can be quite tough as not all customers are ready to provide information about themselves. WhyQ can be configured to gather data for you in real time whilst still providing something back to the customer.

3.Customer complaints

Customers have information and total control of their waiting time. That functionality greatly helps in bringing down customer complaints.

 

Awards & Quality Certificates

WhyQ Position In Our Categories

Position of WhyQ in our main categories:

50

WhyQ is one of the top 50 Appointment Scheduling Software products

50

WhyQ is one of the top 50
Appointment Scheduling Software products


If you are considering WhyQ it could also be beneficial to examine other subcategories of Best Appointment Scheduling Software collected in our base of B2B software reviews.

Each enterprise is different, and might call for a specific Appointment Scheduling Software solution that will be fit for their company size, type of clients and employees and even individual niche they support. You should not count on finding a perfect software that will be suitable for every business no matter what their history is. It may be a good idea to read a few WhyQ reviews first and even then you should pay attention to what the solution is supposed to do for your company and your workers. Do you need a simple and intuitive solution with just elementary features? Will you really use the complex functionalities needed by experts and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid app that will match your budget.

How Much Does WhyQ Cost?

WhyQ Pricing Plans:

WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.

Free

  • 1 Employee
  • 100 Free SMS to test with
  • 1 Queue
  • Free Small Business Account
  • Customer Data

Pay As You Go – Bulk SMS Rates

  • Up to 20 Employees Across All Locations
  • iPad Customer Self Service
  • 10 Internal Queues
  • Corporate Branding Opportunities
  • No Lock-In Contract
  • Customer Data

Enterprise – $149/95/month

  • up to 200 employees across all locations
  • 1,700 Included SMS Messages Per Month
  • Up to 125 Queues
  • No Lock-In Contract
  • Custom Development and API Integration
  • Corporate Branding Opportunities
  • Customer Data

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WhyQ reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WhyQ. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

11

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Free
  • Monthly payment
  • One-time payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

What are WhyQ pricing details?

WhyQ Pricing Plans:

WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.

Free

  • 1 Employee
  • 100 Free SMS to test with
  • 1 Queue
  • Free Small Business Account
  • Customer Data

Pay As You Go – Bulk SMS Rates

  • Up to 20 Employees Across All Locations
  • iPad Customer Self Service
  • 10 Internal Queues
  • Corporate Branding Opportunities
  • No Lock-In Contract
  • Customer Data

Enterprise – $149/95/month

  • up to 200 employees across all locations
  • 1,700 Included SMS Messages Per Month
  • Up to 125 Queues
  • No Lock-In Contract
  • Custom Development and API Integration
  • Corporate Branding Opportunities
  • Customer Data

What integrations are available for WhyQ?

WhyQ integrates with the following business systems and applications:

  • Kiosk Pro

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