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Glynk Review

Glynk
Our score: 8.0 User satisfaction: 99%

What is Glynk?

Glynk is a customer community platform to help ensure your community project directly impacts both the top and bottom lines. It comes with features for real-time interaction, knowledge base management, blogs, events, and memberships. Its goals are to improve customer acquisition, client retention, and customer support costs.

Glynk lets you set up a white-labeled community where members can participate straight from their emails. You then engage with them by setting up forums, hosting events, offering online courses, and building a knowledge base. Real-time chats are also open to the community. In addition, all contents are easily searchable for all your members.

The platform also gives you all the tools and information you need to scale up smoothly and without any complications. You can grow your community by using audience segmentation and targeting, activity moderation, intelligent reporting, and insights analytics.

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Overview of Glynk Benefits

Engagement Tools

Glynk provides a plethora of tools to help keep your community engagement level at the top. It has a forum to provide a real social experience through a contemporary feed that your members will like, as well as planned group conversations to encourage member-to-member interactions. You may also consolidate all of your events into one location, making it simple for your members to find and attend them. Gamification features like badges, reputation points, and a scoreboard may also be used to encourage members to participate more. You may create custom tags to recognize and reward outstanding contributors.

Community-driven Learning

With Glynk, your community is not all just fun and games. It’s also where your knowledge base, courses, and community combine to make peer learning a breeze. Create a self-service knowledge base with categories, videos, help docs, and publications to help your consumers in helping themselves with their issues. You can turn answered queries in your community into articles with a single click. Moreover, you can also use your community to build a peer learning environment by organizing courses with text and video-based lectures.

Secured and Reliable Community Platform

Glynk ensures the safety of your community by employing industry-accepted best practices and standards. SSO, SSL encryption, audit logs, SOC II Compliance, and other security features have been implemented to provide additional control, visibility, and flexibility on top of protection. Amazon’s AWS web services host the servers in the cloud, ensuring 24/7 availability and 99.99% uptime.

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Overview of Glynk Features

  • White Label Community
  • Online Courses
  • Knowledge base
  • Gamification Tools
  • Forums
  • Events
  • Group Chats
  • Analytics

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Glynk Position In Our Categories

Knowing that businesses have particular business wants, it is logical that they abstain from paying for an all-encompassing, ”best” business application. Having said that, it is nearly futile to try to find such a software system even among branded software systems. The clever thing to undertake would be to tabulate the numerous key aspects that demand investigation such as crucial features, plans, technical skill ability of staff members, organizational size, etc. Then, you should conduct your research systematically. Browse over some of these Glynk analyses and check out the other software systems in your list more closely. Such comprehensive research ensure you circumvent unsuitable apps and buy the system that delivers all the tools your company requires.

Position of Glynk in our main categories:

TOP 100

Glynk is one of the top 100 Customer Experience Management Software products

Organizations have unique needs and requirements and no software application can be ideal in such a situation. It is pointless to try to find a perfect off-the-shelf software app that meets all your business wants. The intelligent thing to do would be to modify the application for your specific needs, staff member skill levels, budget, and other aspects. For these reasons, do not rush and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your groundwork, investigate each short-listed application in detail, read a few Glynk Online Community Platforms reviews, call the seller for clarifications, and finally choose the app that provides what you want.

How Much Does Glynk Cost?

Glynk Pricing Plans:

Free Trial

Startup

$499/month

Business

$999/month

Enterprise

Contact vendor

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What are Glynk pricing details?

Glynk Pricing Plans:

Free Trial

Startup

$499/month

Business

$999/month

Enterprise

Contact vendor

Glynk offers various enterprise pricing plans customized for different community sizes.

Startup – $499/month

  • Up to 5,000 Monthly active users
  • Community Support
  • 5 Admins
  • 9% Uptime
  • White label
  • Customizations
  • SEO
  • Forums
  • Events
  • Chats
  • Search
  • Memberships
  • Reports
  • Gamification
  • Moderation
  • Private Communities

Business – $999/month

  • Everything in Starter +
  • Up to 10,000 Monthly active users
  • Email Support
  • 10 Admins
  • 2 hours Free expert consultation
  • APIs
  • SSO
  • 3 Integrations
  • Custom development
  • Offers
  • Knowledge base
  • Blogs

Enterprise – By quote

  • Everything in Business +
  • Unlimited Monthly active users
  • Customer Success Manager Support
  • Unlimited Admins
  • 2 hours /month Free expert consultation
  • Unlimited Integrations
  • Dedicated account manager
  • Private hosting

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you decide to get a Online Community Platforms it’s important not only to learn how experts evaluate it in their reviews, but also to find out if the real clients and businesses that bought this software are actually satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Glynk reviews across a vast array of social media sites. The data is then featured in an easy to digest form showing how many customers had positive and negative experience with Glynk. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Glynk?

Glynk supports custom integration by request when you avail of either the Business or Enterprise plan. You can also readily integrate various apps like emails, CRMs, social networks, and helpdesk solutions via Zapier.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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