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Goverlan Reach Review

Goverlan Reach
Our score: 7.3 User satisfaction: 89%

What is Goverlan Reach?

Goverlan Reach is a remote desktop support system with IT task automation. The application is for the use of IT departments and service providers as well as product and kiosk support groups to provide on-demand support and to access remote machines securely.

With Goverlan Reach, organizations are also able to schedule and automate machine maintenance and configuration and even update software and patches.

Goverlan Reach also assists businesses and various institutions in quickly resolving customer issues. Because support teams are able to access customer machines and talk to them in real-time, they can easily figure out the problem and solve it swiftly.

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Overview of Goverlan Reach Benefits

Secure Environment

With Goverlan Reach, organizations can rest assured that their system tasks are secure. Even when they are accessing remote machines, they can have a peace of mind that their tasks and connections are covered by an enterprise-grade protection.

Moreover, Goverlan Reach is deployed on-premise so organizations can be certain that no external attacks occur during the process. Plus, the application comes with an internal credentials manager and centralized auditing of actions to further boost the security of the system.

Instant Access & Control

Goverlan Reach enables IT teams to take over attended and unattended machines that need configuration, patches, updates, and other issue resolutions. Various tools and features such as performance monitoring and Citrix sessions shadowing that come with the software assist users in ensuring that their IT environments are in top operating condition.

Robust Support Delivery

Goverlan Reach assists technical support teams in managing remote users through a secure environment. With multiple connection methods (1-to-1 or 1-to-many), support members can expeditiously resolve problems being experienced by users no matter their network location.

Scalable Software

Goverlan Reach is for organizations of all sizes. The software has a minimal initial investment which businesses and institutions can increase as they grow. On top of that, the application does not require complicated hardware and infrastructure to set-up and deploy, making it a user-friendly and cost-effective solution.

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Overview of Goverlan Reach Features

  • End-Point Management
  • Remote System Access
  • On-Demand & Unattended Systems
  • Audio & Text Chat
  • Multiple Types Support Sessions
  • Multiple Protocols for Multiple Platforms
  • Activity & Machine Health Monitoring
  • Video Capture
  • PKI Support via SmartCard Redirection
  • File Transfer & Management
  • Task/Startup Program Management
  • Power Management
  • PowerShell Access
  • System Hardware & Software Reporting
  • Real-Time Information
  • Software Deployment & Patching
  • Network Share Management
  • User & System Print Management
  • User Drive Mapping Management
  • Registry Management
  • Script Execution
  • Active Directory Access
  • Account Management
  • Password Management
  • Group Memberships Reporting & Management
  • Users & Machines Configuration reports
  • Global Systems Management Tasks
  • Global Active Directory Changes
  • Non-Compliant Configuration/States Detection
  • Real-Time Compliance Issues Resolution

Goverlan Reach Position In Our Categories

Bearing in mind businesses have distinctive business wants, it is only rational that they steer clear of seeking a one-size-fits-all, ideal software. Be that as it may, it would be futile to come across such an app even among recognizable software systems. The clever thing to undertake can be to make a list of the varied major aspects which entail careful thought including crucial features, budget, technical skill capability of staff members, company size, etc. Thereafter, you should conduct your product research fully. Browse through some Goverlan Reach evaluations and scrutinize the other software solutions in your list more closely. Such comprehensive research makes sure you circumvent unsuitable apps and select the system which provides all the benefits your business requires for optimal results.

Position of Goverlan Reach in our main categories:

TOP 500

Goverlan Reach is one of the top 500 Customer Support Software products

Since each organization has unique business requirements, it is advisable for them to refrain from looking for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a system even among widely used software applications. The smart thing to do would be to jot down the various vital aspects that need consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Goverlan Reach Remote Support Software reviews and check out each of the other apps in your shortlist in detail. Such in-depth homework can make certain you reject ill-fitting applications and zero in on the solution that offers all the aspects you require for business success.

How Much Does Goverlan Reach Cost?

Goverlan Reach Pricing Plans:

Free Trial

Standard Edition

$15.00/operator/month

Professional Edition

$30.00/operator/month

Enterprise Edition

$50.00/operator/month

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What are Goverlan Reach pricing details?

Goverlan Reach Pricing Plans:

Free Trial

Standard Edition

$15.00/operator/month

Professional Edition

$30.00/operator/month

Enterprise Edition

$50.00/operator/month

Goverlan Reach offers three SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your business:

Standard Edition – $15.00/operator/month or $300.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 10 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Limited Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

Professional Edition – $30.00/operator/month or $590.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 15 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

Enterprise Edition – $50.00/operator/month or $990.00/operator/one-time payment

  • Product Updates
  • Technical Support
  • Unlimited Internal End Points
  • 20 External/On-Demand End Points
  • Centralized Configuration & Auditing
  • Advanced Remote Control
  • Behind the Scenes Management
  • Active Directory Integration & Management
  • Global Systems Management
  • IT Compliance Assessment & Remediation

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 4

We are aware that when you choose to purchase a Remote Support Software it’s crucial not only to see how experts score it in their reviews, but also to discover if the actual people and companies that bought these solutions are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Goverlan Reach reviews across a vast array of social media sites. The data is then featured in an easy to understand way indicating how many people had positive and negative experience with Goverlan Reach. With that information available you will be ready to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Goverlan Reach?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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