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Greenhouse Review

Greenhouse
Our score: 9.0 User satisfaction: 97%

What is Greenhouse?

Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring.

With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently, and fairly – today and as their business grows.

With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions.

They’ve helped over 7,500 companies across diverse industry verticals and scaling goals turn talent into a strategic advantage, so they can be ready to hire for what’s next. Some of the most successful companies, like Hubspot, Block, NFL, Lyft, Trivago and HelloFresh, use Greenhouse for data and guidance on the behaviors and capabilities they need to improve their overall hiring performance.

They have also received numerous awards showcasing their commitment to product innovation and great hiring, including: 2025 Top 50 Best HR Products and 2025 Best Enterprise Products (of a major review site), Fortune Best Workplaces (2019–2024), and Inc. 5000 (2018–2024).

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Overview of Greenhouse Benefits

With Greenhouse, you can:

Get everything you need to hire better

Save more, hire with confidence and move faster with an AI-powered, end-to-end hiring platform that flexes and scales with you. From sourcing to interviewing to onboarding, Greenhouse gives you everything you need to streamline every step of the hiring process and hire top talent quickly, consistently and fairly.

Build and protect your pipeline

Identify and attract as many qualified candidates as possible with scalable, AI-assisted recruiting and personalization tools that keep talent engaged. Plus, prioritize verified, high-quality candidates with pipeline filtering that helps you detect bots, fraud and mass applications.

Turn your data into actionable insights

Unlock the full potential of your hiring data with flexible, real-time reporting that delivers the insights you need – instantly. Spot hiring trends, answer key questions and enable smarter, faster hiring decisions with customizable reports and AI-powered reporting tools.

Power every aspect of your talent acquisition

Streamline your hiring process with AI-powered workflows that drive better efficiency and meet your business needs, today and as your business grows. With interview kits, candidate scorecards, task automation and robust, customizable permissions, you can make every step of talent acquisition faster and easier.

Make the best hiring decisions, every time

Orchestrate a structured and purposeful interview experience so your team can make more informed decisions and ensure every hire is the right hire. Use interview kits to assess the right skills, traits and qualifications, automate tasks to increase efficiency, enable candidates to self-schedule and more.

Flex and scale with ease

Connect with the business tools you already use. With 500+ pre-built integrations and open API, the Greenhouse integration ecosystem makes it easier than ever to create the tech stack you need and meet your hiring needs at any scale – while syncing all your data back to Greenhouse.

Deliver a dream candidate experience

Offer greater inclusivity for candidates and greater efficiency for hiring teams with easy applications, engaging interviews, seamless communication and built-in features that mitigate bias for a fair and transparent hiring process.

Set new hires up for success

Engage new hires as soon as an offer is accepted with a complete structured onboarding program. Keep teams on track with automated tasks and help new hires become productive, active members of your company, faster.

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Overview of Greenhouse Features

  • Job boards
  • Name Pronunciation
  • Interview kit
  • Interviewing permissions
  • Candidate scorecards
  • Interview behavioral nudges
  • Inclusion nudge
  • Anonymous take-home test grading
  • Focus attributes
  • Share company diversity & inclusion initiatives
  • Welcome emails
  • Next steps emails
  • E-signature templates
  • Onboarding tasks
  • Overdue task reminders
  • Onboarding notifications and reminders
  • Employee feedback questions
  • Scorecard summary
  • Report Builder
  • Job-based permissions

What Problems Will Greenhouse Solve?

Problem #1: Rapid business growth outpacing the organization’s recruiting tools and processes

Solution: Greenhouse helped a global financial technology company streamline its hiring process and make data-driven decisions. First, the company consolidated the stages in its hiring process. Next, it implemented standardized reporting processes with enough flexibility for hiring managers to tailor their processes while working with recruiters. Recruiters had access to custom dashboards where they can see different hiring-related metrics. The company also connected Greenhouse to their business intelligence tool, which helped them better visualize and analyze hiring data.

Problem #2: Usage of various tech tools, which complicates the selection of a hiring platform

Solution: Greenhouse enhances your existing tech stack with more than 360 pre-built integrations in its ecosystem. This simplifies the task of choosing a hiring platform while maximizing the investments an organization has already made in its existing tools. Such was the case for an online travel company, which leveraged six Greenhouse integrations, three of which are Customer-Preferred Partners. Through the Customer-Preferred program, Greenhouse works with trusted partners who have the most popular apps in the ecosystem and who also have a track record of servicing Greenhouse customers. By using pre-integrated solutions, the company was able to minimize friction and lessen the risk of hiring a new technology provider.

Problem #3: Desire to improve the hiring process but there is an inability to make recommendations due to a lack of data

Solution: By using the Greenhouse Diversity, Equity, and Inclusion solution, an education-focused nonprofit was able to prioritize data-gathering to boost its hiring efforts. The company’s People and Talent team crafted a list of optional questions for candidates regarding their race, ethnicity, and gender identity. The intent was to have the questions not only reflect compliance with the law on equal employment opportunities but also to align it with their organizational values. They also rolled out anonymous work samples to eliminate bias during the assessment stage. As a result of their bias mitigation measures, the nonprofit reported that more than half of the candidates chosen for a face-to-face interview were people of color.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Greenhouse Position In Our Categories

Knowing that businesses have specific business-related wants, it is sensible they abstain from picking a one-size-fits-all, ”best” business program. Just the same, it is troublesome to pinpoint such application even among branded software solutions. The rational step to do can be to write the varied chief functions that call for a examination like crucial features, packages, skill capability of staff members, business size, etc. Then, you must perform your research systematically. Have a look at these Greenhouse evaluations and check out the other software programs in your shortlist more closely. Such detailed product research guarantee you stay away from unfit software products and subscribe to the one which includes all the features your company requires in growing the business.

Position of Greenhouse in our main categories:

TOP 10

Greenhouse is one of the top 10 Applicant Tracking Systems products

TOP 20

Greenhouse is one of the 20 HR Management Software products

Since each enterprise has particular business needs, it is sensible for them to abstain from looking for a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such a system even among popular software platforms. The clever thing to do would be to jot down the various vital elements that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Greenhouse Applicant Tracking Systems reviews and look into each of the other apps in your shortlist in detail. Such in-depth homework can make certain you discard ill-fitting platforms and select the app that presents all the features you require for business success.

How Much Does Greenhouse Cost?

Greenhouse Pricing Plans:

Free Trial

Essential Plan

By quote

Advanced Plan

By quote

Expert Plan

By quote

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What are Greenhouse pricing details?

Greenhouse Pricing Plans:

Free Trial

Essential Plan

By quote

Advanced Plan

By quote

Expert Plan

By quote

Available pricing plans:

Essential – By quote

  • Core Greenhouse Recruiting features
  • CRM Essentials + 1 event
  • Advanced anonymization and privacy
  • GDPR compliance
  • Security and performance
  • Diversity, equity, and inclusion feature set

Advanced – By quote

  • All Essential Plan features
  • CRM Essential + 10 events
  • Scalable workflows
  • Advanced data configuration
  • Single sign-on
  • Custom reports
  • Advanced career page configurations

Expert – By quote

  • All Essential plan and Advanced plan features
  • CRM Expert + unlimited events
  • Enhanced security and performance
  • Expert data configuration
  • Developer sandbox
  • BI connector
  • Diversity, equity and inclusion feature set Expert

User Satisfaction

Positive Social Media Mentions 192
Negative Social Media Mentions 5

We realize that when you make a decision to get a Applicant Tracking Systems it’s vital not only to find out how professionals score it in their reviews, but also to discover if the actual people and businesses that use it are genuinely content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Greenhouse reviews across a vast range of social media sites. The data is then presented in a simple to digest format revealing how many customers had positive and negative experience with Greenhouse. With that information available you will be equipped to make an informed business choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Swedish

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Greenhouse?

Greenhouse can be integrated with over 360 apps such as BambooHR, Calendly, DocuSign, Expensify, Twitter, LinkedIn, PayScale, and more.

Greenhouse User Reviews

Greenhouse average rating:

Average score
4.9/5 (18 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Roy

PROS: Since I'm a hiring manager, I like how I can directly collaborate with the team responsible for recruiting. If facing issues with a candidate or changes have been made for an event, they're all tracked in the GH. The scoring/notes system is easy to leran. GH is really good at keeping things simple, while keeping things open to customize the process of interview.

CONS: It's a struggle using it on a smartphone. If you intend in filling out a scorecard or look into a scorecard from another person, it can be a pain to read.

Reviewed 5 years ago

Read full review >

The least favorable review

Timmothy

PROS: Very detailed and user friendly ATS. A more complete overview of the recruitment team and a clearer details of job applicants and interviewers, particularly if you have a variety of positions, vacancies, divisions and applicants. Customer service is fantastic, and because of that our entire staff highly admire engaging with Greenhouse. The latest update is heading towards in the right way, we look forward what we can do after this.

CONS: Prospective channels are not simple to install and using it for job applicants particularly with those who do not have common or recurrent job requirements. Nonetheless, there is no issue with the human resource department. We would choose to have many capabilities to personalized user Authorization that we can accept the fact the reason behind the course of action.

Reviewed 4 years ago

Read full review >

More reviews from 18 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I loved it!

Read full review >
Bret
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2021 Company Size: More than 100 Employees Industry: Management Consulting

PROS: Greenhouse is very user-friendly  and all the way of the procedure the staff has been highly supportive.

CONS: The planning process is complicated because it doesn't interact in detail with the offices. It needs me to convey and request again, and the internal interviewees is irritating.

What do you think about this review?

Great Poor

Greenhouse is amazing recruitment software

Read full review >
Maria
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The greatest advantage of Greenhouse ATS it is very convenient to use. Each process is rational as well as every functionality is signify. But above all, I love its assistance of technology. These folks are awesome, useful, and always there to do their responsibility. It's a privilege to communicate with them always, and I'm confident they 're helping me with my task.

CONS:  I would like to recommend to include the ability of up to date version of Applicant Survey.

What do you think about this review?

Great Poor
Show More User Reviews (18)

Good ATS for a small or big business

Read full review >
Timmothy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Management Consulting

PROS: Very detailed and user friendly ATS. A more complete overview of the recruitment team and a clearer details of job applicants and interviewers, particularly if you have a variety of positions, vacancies, divisions and applicants. Customer service is fantastic, and because of that our entire staff highly admire engaging with Greenhouse. The latest update is heading towards in the right way, we look forward what we can do after this.

CONS: Prospective channels are not simple to install and using it for job applicants particularly with those who do not have common or recurrent job requirements. Nonetheless, there is no issue with the human resource department. We would choose to have many capabilities to personalized user Authorization that we can accept the fact the reason behind the course of action.

What do you think about this review?

Great Poor

The reason why you need to use Greenhouse

Read full review >
Adriana
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2021 Company Size: More than 100 Employees Industry: Mental Health Care

PROS: It's very intuitive and user-friendly. It's very effective to use once you installed.  Greenhouse will make all your job easier to review in ATS. 

CONS: Customer supports are not good. It takes a lot of time to collect responses through customer services. Everytime GH is required to be supported by virtual assistant. In the Reviews segment, GH wants to be less strict on how you use your computer. Enable users to do what they want to view the details on the monitor and make them know how the presentation was established if you want to go back to it after digging into the information.

What do you think about this review?

Great Poor

Superb ATS application though intimidating sometimes

Read full review >
Estevan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: Entertainment

PROS: I enjoyed the way that keeps me orderly maintain. All candidates details are put in one folder that easily available. 

CONS: The functionality it can be a little confusing. This is not usually  a negative idea. iIt's great to have a variety of diverse tools. It might just be a little difficult to have the response on how to do it. It also a good idea to be capable to rate the applicants.

What do you think about this review?

Great Poor

Amazing recruiting software and database system

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Eldred
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: User friendly and simple operating system. It's good that I can install my recruitment tools until I evaluate the candidate and received their job application and all the details I required. Through greenhouse the recruitment process makes more easier for me   as an recruiter to have anything available.   I also love how fast and easy it is to send a key performance indicators after the question and answer session. I just write down directly on the greenhouse during and after the conversation. After completing to fill up the scoring system provided by our Human resources department and uploaded the application to have the final result.

CONS: I can't easily reach out the previous candidates, but to be fair that might be more relevant to my business's admin settings. I also understand it's sort of expensive, and if the business isn't actively recruiting and aiming to satisfy high paying jobs, it might be difficult to justify the expense and generate enough ROI.

What do you think about this review?

Great Poor

Highest rank software

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Brent
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The greatest in lecture is the User interface and the capacity to manipulate the software. In relation, personalization features are very useful to the business as we keep going to expand.

CONS: The information and documentation are bulky, it is not well organized and difficult to understand in accessible database. You require to execute several documents to have the information you need. You will also have to download files to excel in order to develop good visualizations for internal sharing.

What do you think about this review?

Great Poor

It quantifies candidates swiftly and aids TinderBox land A players.

Read full review >
Brandi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.06.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Greenhouse is simple to utilize and manages all information needed before I do any interview. Right away, I can offer candidate feedback qualified across every individual they've interviewed with. It makes it simpler to sniff out the best A-players in the industry.

CONS: I like Greenhouse in everything that it does. It's simple, straightforward, and makes the hiring process a cinch. Afterr all this time, I haven't really experienced anything bad with it.

What do you think about this review?

Great Poor

It has best experience for users

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Torrance
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.02.2021 Company Size: More than 100 Employees Industry: Biotechnology

PROS: The software is very simple and intuitive. It doesn't take multiple of steps to maneuver, and the customer support is humble and informative. We can use conversation, and we also have a customer representative which is good. The mobile device software is great, although some of tool is not available. Every week they publish notices and updates. Source monitoring is installed and their compatibility with other tools is remarkable, including related aspirant application. Calendar  tool is fantastic as it works with microsoft office.

CONS: Reporting is need to develop and update. There is no personalized  reports are available, aside from for an additional cost. Thiugh the  CRM is need to imorove so that it is not easy to identify what was sent to teams and until they are simply forwarded to the next level , which is determined by the user. There are no career notifications for potential or internal applicants. Calendar  application   does not permit to synchronized to be connected to Skype / Teams / GotoMeeting, etc., because of that we do it manually without using Greenhouse.

What do you think about this review?

Great Poor

A useful tool when it comes to referring people.

Read full review >
Bethany
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2021 Company Size: More than 100 Employees Industry: Internet

PROS: I love how I can monitor the hiring process whenever I refer someone as I receive referrals via e-mail to keep us updated. The process of adding a referral in the system is a really smooth.

CONS: There have been instances where the people I refer people aren't clear. It'd be a big help to have some sort of a multi-position option so making a single referral is easy.

What do you think about this review?

Great Poor

An easy-to-use ATS with a modern concept.

Read full review >
William
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2021 Company Size: 11-50 Employees Industry: Internet

PROS: GreenHouse isn't really hard to use. Its got a majority of the features you'll want in today's ATS. It functions reasonably well with online posts, referrals, and social media.

CONS: It lacks the overly easy-to-use referral medium for staff/employees like that of Lever. It so happens their LinkedIn and Chrome extension isn't as robust as I thought. But then again, I'm just nitpicking.

What do you think about this review?

Great Poor

An awesome ATS

Read full review >
Roy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.12.2020 Company Size: More than 100 Employees Industry: Computer Software

PROS: Since I'm a hiring manager, I like how I can directly collaborate with the team responsible for recruiting. If facing issues with a candidate or changes have been made for an event, they're all tracked in the GH. The scoring/notes system is easy to leran. GH is really good at keeping things simple, while keeping things open to customize the process of interview.

CONS: It's a struggle using it on a smartphone. If you intend in filling out a scorecard or look into a scorecard from another person, it can be a pain to read.

What do you think about this review?

Great Poor

Useful software

Read full review >
Maryann
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Security and Investigations

PROS: Greenhouse makes it a priority to make the user first and foremost in their design. It's simple to navigate and so easy to look at. Our process tends to be highly complex and they worked with us tediously to ensure we get everything needed, while retaining their design.

CONS: Whenever you run into a limitation with Greenhouse, you get hit. Hard. For example, you can filter individuals via candidate tags, but you lack the ability to filter candidates missing a specific tag. This is one functionality they badly need to add.

What do you think about this review?

Great Poor

The best of the best out there

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Alberta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Greenhouse helps you acquire timely and precise feedback from the team responsible for hiring. I've used sevral hiring tools before and this one is, by far, the easiest to adopt and utilize. I love doing referral tracking via social.

CONS: It's a blessing to have discovered a hiring software like Greenhouse. If there's one that I didn't like, it's nothing! All in all, it's been an incredible experience.

What do you think about this review?

Great Poor

It’s helpful for keeping candidates organized

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Douglas
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I love how the site appears to be organized. Having the ability to upload tax docs and form directly to Onboarding is fantastic. Google Calendar integration is a bonus since that's what we're also using.

CONS: We've had a number of contractors we want to exclude from our Greenhouse chart since they have tendency to frequently come and go. Right now, it seems there's no other way for it to not make it into our organization chart.

What do you think about this review?

Great Poor

I’m seeing growth in roots!

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Horace
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.02.2018 Company Size: More than 100 Employees Industry: Human Resources

PROS: It's a UI that allows user to seek people for open positions, offer referral information, and be an hiring guide in luring new prospects into a company by word of mouth.

CONS: Being able to choose more than one position through one referral is recommended since there have been instances where a prospect could be a candidate for multiple roles.

What do you think about this review?

Great Poor

I’ve been using this for some time now after doing an interview with candidates.

Read full review >
Amanda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: The one thing that I like is the covenience of pulling up interview info from my smartphone. I also like having the ability to leave the application, provide feedback, and returning (and finishing) feedback without losing my work.

CONS: I wash hoping there would b an efficient approach to attaching docs and see them within the browser. At the moment, whenever I pull out a resume or see through a case study delegated to a certain candidate, I had to resort to a PDF download just so it can be opened. This is annoying especially when doing it through the phone.

What do you think about this review?

Great Poor

A useful system that’s very easy to use.

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Frankie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It's easy for any end user to explore, do candidate ratings, monitor progress, and etc.. Auto-reminders have been a big help. Our recruiting team frequently praised it for making things simple.

CONS: When it comes to our own system, the links given to URLs end up not appearing as "live." We resorted to copying and pasting the each link to a web browser just so we can access them.

What do you think about this review?

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Greenhouse user reviews

I loved it!

Read full review >
Bret
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2021 Company Size: More than 100 Employees Industry: Management Consulting

Greenhouse is amazing recruitment software

Read full review >
Maria
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Good ATS for a small or big business

Read full review >
Timmothy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Management Consulting

The reason why you need to use Greenhouse

Read full review >
Adriana
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2021 Company Size: More than 100 Employees Industry: Mental Health Care

Superb ATS application though intimidating sometimes

Read full review >
Estevan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.07.2021 Company Size: More than 100 Employees Industry: Entertainment
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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