HelloShift Review
What is HelloShift?
HelloShift is a system which makes it easy for hotel staff to collaborate with each other and improve communication between hotel and guests. This cloud-based collaboration and communication platform allows hotel teams to communicate across shifts and departments through an intuitive interface that resembles Facebook, the familiarity of which adds to the ease of use for the hotel staff. HelloShift also offers apps for iPhone and Android devices.
With HelloShift, all hotel personnel are in the same page and held accountable for their tasks and actions. Managers enjoy real-time visibility into their operations, enabling them to monitor actions, track inventory and personnel as well as guests and more.
The software allows the to easily identify issues and resolve them, which then leads to immense guest satisfaction. HelloShift also comes with a built-in text messaging system that allows guests to communicate with the front desk without having to install an app.
Show MoreOverview of HelloShift Benefits
Collaboration makes any business operation simpler, faster, more effective and more productive. HelloShift empowers hotel managers and staff to effectively collaborate with each other so that they are able to deliver high quality service and assistance to their guests, helping them achieve immense satisfaction and enjoy their stay.
With HelloShift, hotel management can transition from inefficient, error-prone, unaccountable communication and old school business practices like logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its. The system simplifies hotel management by moving all aspects of hotel operations to the cloud, where they are easily accessible and stored and shielded with tight security protocols.
Managers and staff need to dig out information of their old and returning guests from time to time. In the old ways of doing this, this means scouring through logbooks and documents. But with HelloShift, all you have to do is make a simple search and the system will give you everything you want and need in an instant and instantly print your files if you require it.
Managing reservations and handling cancellations is no longer a nightmare as you can breeze through them, find more booking opportunities and instantly communicate with your guests regarding their accommodations. Interacting with foreign guests need not be a hassle. HelloShift comes with an in-app translator that helps guests and hotel staff understand each other, enabling the former to express their concerns and requests and the latter to deliver them effortlessly.
Show MoreOverview of HelloShift Features
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
HelloShift Position In Our Categories
Because companies have distinctive business-related requirements, it is only prudent they steer clear of subscribing to an all-encompassing, “perfect” business application. Nevertheless, it would be futile to try to find such an app even among well-known software products. The correct thing to do can be to make a list of the various main functions which require analysis including important features, budget, technical skill capability of staff, business size, etc. The second step is, you must conduct the research to a full extent. Go over some HelloShift evaluations and check out each of the software options in your list in detail. Such comprehensive product research can make sure you avoid ill-fitting applications and select the one that includes all the function your company requires to achieve growth.
Position of HelloShift in our main categories:
TOP
100
HelloShift is one of the top 100 Hotel Management Software products
If you are considering HelloShift it could also be sensible to check out other subcategories of Hotel Management Software gathered in our base of SaaS software reviews.
Companies have different wants and requirements and no software solution can be perfect in such a scenario. It is useless to try to find an ideal out-of-the-box software system that meets all your business wants. The wise thing to do would be to customize the system for your specific requirements, worker skill levels, budget, and other factors. For these reasons, do not hasten and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your groundwork, investigate each short-listed system in detail, read a few HelloShift Hotel Management Software reviews, speak to the maker for explanations, and finally select the application that presents what you want.
How Much Does HelloShift Cost?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
What are HelloShift pricing details?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
HelloShift offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your business:
Staff Collaboration – $1/room/month
- Guest Texting
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
Guest Engagement – $2/room/month
- All Staff Collaboration features
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
Custom – By quote
- Multiple hotels
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to buy a Hotel Management Software it’s vital not only to see how professionals rank it in their reviews, but also to discover whether the real users and companies that bought this software are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and HelloShift reviews across a broad range of social media sites. The information is then featured in a simple to digest format indicating how many customers had positive and negative experience with HelloShift. With that information available you will be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HelloShift?
HelloShift offers Email, PMS, and 3rd-party integrations.
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