HelloShift Review
What is HelloShift?
HelloShift is a system which makes it easy for hotel staff to collaborate with each other and improve communication between hotel and guests. This cloud-based collaboration and communication platform allows hotel teams to communicate across shifts and departments through an intuitive interface that resembles Facebook, the familiarity of which adds to the ease of use for the hotel staff. HelloShift also offers apps for iPhone and Android devices.
With HelloShift, all hotel personnel are in the same page and held accountable for their tasks and actions. Managers enjoy real-time visibility into their operations, enabling them to monitor actions, track inventory and personnel as well as guests and more.
The software allows the to easily identify issues and resolve them, which then leads to immense guest satisfaction. HelloShift also comes with a built-in text messaging system that allows guests to communicate with the front desk without having to install an app.
Show MoreOverview of HelloShift Benefits
Collaboration makes any business operation simpler, faster, more effective and more productive. HelloShift empowers hotel managers and staff to effectively collaborate with each other so that they are able to deliver high quality service and assistance to their guests, helping them achieve immense satisfaction and enjoy their stay.
With HelloShift, hotel management can transition from inefficient, error-prone, unaccountable communication and old school business practices like logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its. The system simplifies hotel management by moving all aspects of hotel operations to the cloud, where they are easily accessible and stored and shielded with tight security protocols.
Managers and staff need to dig out information of their old and returning guests from time to time. In the old ways of doing this, this means scouring through logbooks and documents. But with HelloShift, all you have to do is make a simple search and the system will give you everything you want and need in an instant and instantly print your files if you require it.
Managing reservations and handling cancellations is no longer a nightmare as you can breeze through them, find more booking opportunities and instantly communicate with your guests regarding their accommodations. Interacting with foreign guests need not be a hassle. HelloShift comes with an in-app translator that helps guests and hotel staff understand each other, enabling the former to express their concerns and requests and the latter to deliver them effortlessly.
Show MoreOverview of HelloShift Features
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
HelloShift Position In Our Categories
Keeping in mind companies have their own business wants, it is logical they avoid adopting a one-size-fits-all, ideal system. Having said that, it would be difficult to try to pinpoint such application even among sought-after software products. The reasonable thing to undertake should be to make a list of the several chief factors which call for a consideration such as essential features, pricing, technical skill aptitude of staff members, business size, etc. Then, you must perform your product research systematically. Go over some of these HelloShift review articles and check out the other solutions in your shortlist more closely. Such comprehensive research ascertain you circumvent mismatched apps and pay for the one that meets all the tools your business requires.
Position of HelloShift in our main categories:
TOP
100
HelloShift is one of the top 100 Hotel Management Software products
If you are interested in HelloShift it may also be sensible to check out other subcategories of Hotel Management Software listed in our base of SaaS software reviews.
It's essential to keep in mind that virtually no app in the Hotel Management Software category will be an ideal solution able to meet all the requirements of different company types, sizes and industries. It may be a good idea to read a few HelloShift Hotel Management Software reviews first as certain solutions may perform well only in a very narrow set of applications or be prepared with a very specific type of industry in mind. Others might work with a goal of being simple and intuitive and as a result lack advanced features desired by more experienced users. You can also come across apps that cater to a broad group of customers and provide a powerful feature base, but that usually comes at a higher price of such a solution. Make sure you're aware of your requirements so that you pick a software that has all the functionalities you look for.
How Much Does HelloShift Cost?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
What are HelloShift pricing details?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
HelloShift offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your business:
Staff Collaboration – $1/room/month
- Guest Texting
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
Guest Engagement – $2/room/month
- All Staff Collaboration features
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
Custom – By quote
- Multiple hotels
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you decide to get a Hotel Management Software it’s important not only to find out how professionals score it in their reviews, but also to discover if the actual users and companies that bought it are genuinely happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and HelloShift reviews across a wide range of social media sites. The information is then featured in a simple to digest form indicating how many users had positive and negative experience with HelloShift. With that information at your disposal you should be equipped to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HelloShift?
HelloShift offers Email, PMS, and 3rd-party integrations.
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