HelloShift Review
What is HelloShift?
HelloShift is a system which makes it easy for hotel staff to collaborate with each other and improve communication between hotel and guests. This cloud-based collaboration and communication platform allows hotel teams to communicate across shifts and departments through an intuitive interface that resembles Facebook, the familiarity of which adds to the ease of use for the hotel staff. HelloShift also offers apps for iPhone and Android devices.
With HelloShift, all hotel personnel are in the same page and held accountable for their tasks and actions. Managers enjoy real-time visibility into their operations, enabling them to monitor actions, track inventory and personnel as well as guests and more.
The software allows the to easily identify issues and resolve them, which then leads to immense guest satisfaction. HelloShift also comes with a built-in text messaging system that allows guests to communicate with the front desk without having to install an app.
Show MoreOverview of HelloShift Benefits
Collaboration makes any business operation simpler, faster, more effective and more productive. HelloShift empowers hotel managers and staff to effectively collaborate with each other so that they are able to deliver high quality service and assistance to their guests, helping them achieve immense satisfaction and enjoy their stay.
With HelloShift, hotel management can transition from inefficient, error-prone, unaccountable communication and old school business practices like logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its. The system simplifies hotel management by moving all aspects of hotel operations to the cloud, where they are easily accessible and stored and shielded with tight security protocols.
Managers and staff need to dig out information of their old and returning guests from time to time. In the old ways of doing this, this means scouring through logbooks and documents. But with HelloShift, all you have to do is make a simple search and the system will give you everything you want and need in an instant and instantly print your files if you require it.
Managing reservations and handling cancellations is no longer a nightmare as you can breeze through them, find more booking opportunities and instantly communicate with your guests regarding their accommodations. Interacting with foreign guests need not be a hassle. HelloShift comes with an in-app translator that helps guests and hotel staff understand each other, enabling the former to express their concerns and requests and the latter to deliver them effortlessly.
Show MoreOverview of HelloShift Features
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
HelloShift Position In Our Categories
Keeping in mind businesses have distinctive business requirements, it is sensible they avoid settling on a one-size-fits-all, “perfect” business application. Needless to say, it would be hard to try to pinpoint such application even among popular software systems. The correct step to do would be to write the several chief factors which entail deliberation such as essential features, price plans, technical skill capability of staff, business size, etc. After which, you should do the research through and through. Have a look at some of these HelloShift analyses and check out the other applications in your list in detail. Such comprehensive research guarantee you weed out mismatched applications and choose the system that provides all the aspects your company requires for success.
Position of HelloShift in our main categories:
TOP
100
HelloShift is one of the top 100 Hotel Management Software products
If you are considering HelloShift it could also be beneficial to check out other subcategories of Hotel Management Software gathered in our database of SaaS software reviews.
Each enterprise has different requirements and requires a system that can be customized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no system can provide perfect tools off-the-shelf. When you search a software system, first be sure what you need it for. Read some HelloShift Hotel Management Software reviews and ask yourself do you need basic tools or do you want complex features? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to help your search. There are plenty of aspects that you need to consider and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the platform that presents all that you want to improve your company efficiency and productivity.
How Much Does HelloShift Cost?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
What are HelloShift pricing details?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
HelloShift offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your business:
Staff Collaboration – $1/room/month
- Guest Texting
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
Guest Engagement – $2/room/month
- All Staff Collaboration features
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
Custom – By quote
- Multiple hotels
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to get a Hotel Management Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the real clients and enterprises that purchased this software are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and HelloShift reviews across a vast range of social media sites. The data is then displayed in an easy to understand way revealing how many users had positive and negative experience with HelloShift. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HelloShift?
HelloShift offers Email, PMS, and 3rd-party integrations.
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