HelloShift Review
What is HelloShift?
HelloShift is a system which makes it easy for hotel staff to collaborate with each other and improve communication between hotel and guests. This cloud-based collaboration and communication platform allows hotel teams to communicate across shifts and departments through an intuitive interface that resembles Facebook, the familiarity of which adds to the ease of use for the hotel staff. HelloShift also offers apps for iPhone and Android devices.
With HelloShift, all hotel personnel are in the same page and held accountable for their tasks and actions. Managers enjoy real-time visibility into their operations, enabling them to monitor actions, track inventory and personnel as well as guests and more.
The software allows the to easily identify issues and resolve them, which then leads to immense guest satisfaction. HelloShift also comes with a built-in text messaging system that allows guests to communicate with the front desk without having to install an app.
Show MoreOverview of HelloShift Benefits
Collaboration makes any business operation simpler, faster, more effective and more productive. HelloShift empowers hotel managers and staff to effectively collaborate with each other so that they are able to deliver high quality service and assistance to their guests, helping them achieve immense satisfaction and enjoy their stay.
With HelloShift, hotel management can transition from inefficient, error-prone, unaccountable communication and old school business practices like logbooks, walkie talkies, hallway chatter, spreadsheets, email, and post-its. The system simplifies hotel management by moving all aspects of hotel operations to the cloud, where they are easily accessible and stored and shielded with tight security protocols.
Managers and staff need to dig out information of their old and returning guests from time to time. In the old ways of doing this, this means scouring through logbooks and documents. But with HelloShift, all you have to do is make a simple search and the system will give you everything you want and need in an instant and instantly print your files if you require it.
Managing reservations and handling cancellations is no longer a nightmare as you can breeze through them, find more booking opportunities and instantly communicate with your guests regarding their accommodations. Interacting with foreign guests need not be a hassle. HelloShift comes with an in-app translator that helps guests and hotel staff understand each other, enabling the former to express their concerns and requests and the latter to deliver them effortlessly.
Show MoreOverview of HelloShift Features
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
HelloShift Position In Our Categories
Keeping in mind businesses have special business wants, it is reasonable they abstain from subscribing to a one-size-fits-all, “perfect” software system. Regardless, it would be almost impossible to discover such an app even among widely used software systems. The better thing to undertake should be to note down the different essential factors that call for a consideration including major features, pricing, skill aptitude of staff members, organizational size, etc. Then, you must double down on the research thoroughly. Browse over some HelloShift evaluations and explore the other software solutions in your shortlist more closely. Such all-encompassing product investigation ensure you weed out poorly fit software products and select the one which provides all the tools your company requires in sustaining growth.
Position of HelloShift in our main categories:
TOP
100
HelloShift is one of the top 100 Hotel Management Software products
If you are considering HelloShift it might also be sensible to check out other subcategories of Hotel Management Software listed in our base of SaaS software reviews.
Each business is different, and might call for a particular type of Hotel Management Software solution that will be designed for their company size, type of customers and employees and even particular niche they deal with. You should not count on getting a perfect services that is going to be suitable for every company regardless of their background is. It may be a good idea to read a few HelloShift Hotel Management Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you require an easy and intuitive service with just elementary features? Will you actually use the advanced tools needed by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a solid app that will fit your budget.
How Much Does HelloShift Cost?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
What are HelloShift pricing details?
HelloShift Pricing Plans:
Free Trial
Staff Collaboration
$1/room/month
Guest Engagement
$2/room/month
Custom
By quote
HelloShift offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your business:
Staff Collaboration – $1/room/month
- Guest Texting
- Unlimited notes, tasks/checklists
- Unlimited users (with separate logins)
- Mobile version with notifications
- Task Library
- Sales CRM
- Intranet (Wiki)
- File attachments
- Operation and flash reports
Guest Engagement – $2/room/month
- All Staff Collaboration features
- Custom phone number
- Template responses
- Bulk guest import
- Bulk pre-arrival and post-stay SMS
- SMS personalization
Custom – By quote
- Multiple hotels
- Corporate communication
- Email, PMS, and 3rd-party integration
- Custom flash report
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to get a Hotel Management Software it’s vital not only to find out how experts score it in their reviews, but also to check if the actual clients and companies that bought these solutions are actually content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and HelloShift reviews across a vast range of social media sites. The data is then featured in an easy to digest format indicating how many customers had positive and negative experience with HelloShift. With that information at hand you should be ready to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for HelloShift?
HelloShift offers Email, PMS, and 3rd-party integrations.
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