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Hubstaff Review

Hubstaff
Our score: 8.8 User satisfaction: 96%

What is Hubstaff?

Hubstaff time tracker software runs on your desktop or as a mobile app, making it easy to track time. Once the time is tracked you can invoice clients, pay employees, see in-depth reporting and much more.

If you’re a freelancer or have teams working remotely, then Hubstaff is heaven sent application for you. Aside from the core function of time tracking, Hubstaff lets you in on worker activity levels, app and URL tracking, as well as scheduling. Advanced capabilities include automatic payroll, online timesheets, GPS and location, weekly limits, powerful API, and invoicing.

Hubstaff allows contractors to track time to individual projects (unlimited projects allowed).  Its website monitoring software lets you see employee internet usage whenever they are working and tracking time. You can see the time spent at every website and even get a quick preview of what the page looks like.
The data can help you drill down on where your most productive team members spend their time, and where the less productive ones are wasting it.

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Overview of Hubstaff Benefits

Hubstaff is more than just a time tracking application. It is a platform loaded with features and works well for both employers and employees. Designed for businesses that rely on remote teams to for their projects, Hubstaff time tracking capabilities ensure that employees are working during business hours and send accurate invoices so businesses pay the right amount for the actual work delivered. The system also comes with in-depth reporting to provide actionable insights and other relevant data for quick and intelligent decision-making.

Hubstaff is built to be compatible with a vast selection of widely used project management solutions. This functionality allows employees to better manage their time across platforms, something that is quite useful for working remotely. With Hubstaff, employers are given a platform that makes it easy to track employees’ productivity across their tasks since it accounts for the exact amount of time an employee spends using each tool.

Hubstaff’s application monitoring software allows you to see which programs your employees run when using the work time tracker. Every time they switch to a different program, you’ll know about it and know how long they spent using the program.

You can get a quick glimpse of which applications are used most often, as well as see when the applications are used when time tracking is running.

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Overview of Hubstaff Features

  • Time Tracking
  • Screenshots
  • Activity Levels
  • Automatic Payroll
  • Advanced Reporting
  • Mobile Apps
  • Hourly Employee Tracking

Hubstaff Position In Our Categories

Keeping in mind companies have special business wants, it is only sensible they abstain from deciding on an all-in-one, “perfect” software product. Having said that, it is almost impossible to try to find such an app even among popular software solutions. The logical thing to undertake can be to note down the numerous key functions which call for a consideration like major features, packages, skill levels of the employees, business size, etc. After which, you should conduct the product research to a full extent. Read some of these Hubstaff reviews and explore the other software products in your list more closely. Such comprehensive product investigation can make sure you take out unsuitable software products and buy the one that meets all the features your business requires for success.

Position of Hubstaff in our main categories:

TOP 10

Hubstaff is one of the top 10 Computer Monitoring Software products

TOP 5

Hubstaff Employee Monitoring Software applications

TOP 100

Hubstaff is one of the top 100 Project Management Software products

Every enterprise is different, and may need a special Time Tracking Software solution that will be adjusted to their company size, type of customers and employees and even particular niche they cater to. It's not wise to count on getting an ideal services that is going to work for each business regardless of their history is. It may be a good idea to read a few Hubstaff Time Tracking Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your workers. Do you need an easy and intuitive service with just elementary features? Will you really make use of the advanced tools needed by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable app that will match your budget.

How Much Does Hubstaff Cost?

Hubstaff Pricing Plans:

Free Trial

Solo Lite

Free

Basic

$5/user/month

Premium

$9/user/month

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What are Hubstaff pricing details?

Hubstaff Pricing Plans:

Free Trial

Solo Lite

Free

Basic

$5/user/month

Premium

$9/user/month

Solo Lite – Free

  • 1 User
  • Time tracking
  • Limited Screenshot Storage
  • Activity Levels

Basic – $5/user/month

  • 1 to 50 Users
  • Time tracking
  • Screenshots
  • Keyboard and Mouse Activity
  • Employee Payments
  • 24/7 Support
  • Per User Settings

Premium – $$9/user/month

  • 1 to 50 Users
  • All Basic Plan Features
  • App and URL Tracking
  • Automatic Payroll
  • Weekly Budgets
  • Integrations
  • Idle Time Control
  • Attendance Scheduling

User Satisfaction

Positive Social Media Mentions 73
Negative Social Media Mentions 3

We know that when you make a decision to purchase a Time Tracking Software it’s crucial not only to find out how experts score it in their reviews, but also to discover whether the actual clients and businesses that bought these solutions are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Hubstaff reviews across a vast array of social media sites. The information is then displayed in an easy to understand form showing how many customers had positive and negative experience with Hubstaff. With that information at hand you will be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Hubstaff?

Hubstaff integrates with the following business systems and applications:

  • Asana
  • Basecamp
  • GitHub
  • Insightly
  • Jira
  • Mavenlink
  • Pivotal Tracker
  • Podio
  • Producteev
  • ActiveCollab
  • Breeze
  • Paymo
  • LiquidPlanner
  • Redbooth
  • Redmine
  • Teamwork Project
  • Trello
  • Unfuddle
  • Wrike
  • Zoho Projects

Hubstaff User Reviews

Hubstaff average rating:

Average score
4.6/5 (16 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Tatum

PROS: I am very happy with how Hubstaff is making my accounting tasks easy breezy. As a freelancer, handling finance-related tasks may be overwhelming and keeps me from just accepting projects after one another. Now, I can focus on the content I create and attract more clients.

CONS: I have nothing negative to say about Hubstaff

Reviewed 6 years ago

Read full review >

The least favorable review

Winston

PROS: Hubstaff promotes the use of hourly work arrangements. I prefer getting paid on an hourly basis so Hubstaff suits my needs perfectly.

CONS: I wish there are actions I can do like when accidentally canceling a project offer. It happened to me once but I appreciate that Hubstaff responded and addressed my concern in a timely manner.

Reviewed 4 years ago

Read full review >

More reviews from 16 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Function-rich and intuitive

Read full review >
Elaina
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Very easy to use, highly functional, and with a sleek, modern interface, Hubstaff has become integral in our operations. Beyond the software, it rises above expectations when it comes to customer support. Hubstaff's customer representatives are very knowledgeable and reliable, consistent in resolving issues very promptly.

CONS: Hubstaff has never disappointed me.

What do you think about this review?

Great Poor

I can manage my team better

Read full review >
Deja
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Hubstaff is an excellent time management and salary-tracking solution.

CONS: There's no major deal breaker really but the interface should be more user-friendly to prevent the need for a long learning phase to master the app.

What do you think about this review?

Great Poor
Show More User Reviews (16)

Ensures continuous output amid work from home arrangement

Read full review >
Eddie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.09.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Hubstaff is a user-friendly solution to validate if employees are working on tasks delegated to them.

CONS: My team and I have not encountered anything wrong with Hubstaff yet. Training everyone to learn the software was easy perhaps because we're just eight members.

What do you think about this review?

Great Poor

Time-tracking made easier and accurate

Read full review >
Berta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: Industry: Airlines/Aviation

PROS: Hubstaff centralizes all your employees' log-ins and log-outs in one user-friendly and modern designed dashboard. Employees can also give updates on their work by taking screenshots which they can send to their bosses.

CONS: I wish it could sum up the overall time spent on a project. This way, we could segment which ones are time-consuming, thus better prioritize our work projects.

What do you think about this review?

Great Poor

Dynamic software with expert customer care service

Read full review >
Winston
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.07.2021 Company Size: 1-10 Employees Industry: N/A

PROS: Hubstaff promotes the use of hourly work arrangements. I prefer getting paid on an hourly basis so Hubstaff suits my needs perfectly.

CONS: I wish there are actions I can do like when accidentally canceling a project offer. It happened to me once but I appreciate that Hubstaff responded and addressed my concern in a timely manner.

What do you think about this review?

Great Poor

Gives a full picture of your team’s hours

Read full review >
Elvera
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: A user-friendly tool that gives real-time updates on the projects that are keeping your team busy.

CONS: I hope it could consider offering overall project management features.

What do you think about this review?

Great Poor

Best automated solution

Read full review >
Shyanne
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: Hubstaff scales up productivity by ensuring employees are down on their work and not dilly-dallying especially when not physically present in the office. It serves as a central system for billing, real-time work progress monitoring, and performance assessment reporting, automating work processes for more efficiency.

CONS: It would be better if adjusting time zones would be more trouble-free. And because it takes screenshots of your employees, this may be exposing employees to unwanted data privacy breaches.

What do you think about this review?

Great Poor

Gives you peace of mind

Read full review >
Raphaelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.02.2021 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: Hubstaff is very intuitive to use; it didn't take long for everyone to be on board.

CONS: Just at the start, I had difficulties modifying dates but eventually figured how to do it.

What do you think about this review?

Great Poor

Perfect solution for time tracking

Read full review >
Kim
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.02.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Hubstaff's pack of features is beneficial. I am particularly impressed with the screen capture feature which allows me to check on what an employee is up to.

CONS: I am extremely satisfied with the app that I have nothing to fill in here.

What do you think about this review?

Great Poor

Amazingly easy to use and useful

Read full review >
Edythe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2021 Company Size: 1-10 Employees Industry: N/A

PROS: It's an ultimate monitoring system for staff members on the time they allot on a project up and the current status of their work as we can get screenshots of what they are doing on their screens. It's also a big plus for me that it merges well with our task administration software.

CONS: We had a minor issue in the past on the integration with one of the software we use but that has been fixed in a few hours by a Hubstaff tech support expert.

What do you think about this review?

Great Poor

Why I have nothing but thumbs up for Hubstaff

Read full review >
Cedrick
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.02.2020 Company Size: 1-10 Employees Industry: N/A

PROS: Starting with the aesthetically appealing dashboard up to its merging smoothly with several different external platforms, Hubstaff gives us satisfaction.

CONS: It should revive its weekly reporting of hours.

What do you think about this review?

Great Poor

Superb management tool for freelancers

Read full review >
Tatum
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.02.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I am very happy with how Hubstaff is making my accounting tasks easy breezy. As a freelancer, handling finance-related tasks may be overwhelming and keeps me from just accepting projects after one another. Now, I can focus on the content I create and attract more clients.

CONS: I have nothing negative to say about Hubstaff

What do you think about this review?

Great Poor

Effortless monitoring of employees’ work

Read full review >
Kamron
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 05.02.2020 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Hubstaff gave me access to their screens and know which ones are working hard and deserving of bonuses. I can also easily weed out those that are constantly lax.

CONS: It took a long while before my entire team could be comfortable with Hubstaff.

What do you think about this review?

Great Poor

Great but quite costly

Read full review >
Vada
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.01.2020 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Time-tracking and payment reports are made very easy to do because they are automated.

CONS: I wish reports outlined points in a more straightforward manner. The monthly cost for Hubstaff is also too much for a small business like ours so we're actively exploring other apps.

What do you think about this review?

Great Poor

A reliable tracking tool for our projects

Read full review >
Elta
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2019 Company Size: Industry: N/A

PROS: I can create and assign multiple projects to different teams and track each one closely. I can also share team members across projects. That gives me a lot of flexibility to optimize resources based on project load.

CONS: I wish subscription is open to other currencies, which will help companies like us that deal with contractors in different parts of the world. I also hope there's a way to template individual reporting to circumvent manual entries.

What do you think about this review?

Great Poor

A solution every remote worker should use

Read full review >
Brenna
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: Industry: Marketing & Advertising

PROS: For remote workers like me who have clients and business partners from a different side of the world, it is important that we track our working hours and activities in real-time to enhance productivity. Hubstaff has been the perfect tool for this. It is easy to use and provides screenshots of the activities of other staff working remotely. I highly recommend this to freelancers and other online companies that have remote employees.

CONS: I hope they can improve their interface and make it lighter to enhance user experience. It sometimes causes lagging to my computer, especially when multiple tabs are open.

What do you think about this review?

Great Poor
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Hubstaff user reviews

Function-rich and intuitive

Read full review >
Elaina
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

I can manage my team better

Read full review >
Deja
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2021 Company Size: 1-10 Employees Industry: N/A

Ensures continuous output amid work from home arrangement

Read full review >
Eddie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.09.2021 Company Size: 1-10 Employees Industry: N/A

Time-tracking made easier and accurate

Read full review >
Berta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: Industry: Airlines/Aviation

Dynamic software with expert customer care service

Read full review >
Winston
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.07.2021 Company Size: 1-10 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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