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IBM BPM Review

IBM BPM
Our score: 8.2 User satisfaction: 99%

What is IBM BPM?

IBM BPM is a full-featured, consumable business process management platform. It is specifically designed to enable process owners and business users to engage directly in the improvement of their business processes.

It is available in on-premises and cloud configurations and it is designed to support mobile devices, featuring case management capabilities across its product editions. It operates with a single process server or in a federated topology, depending on the environment setup. It also includes tooling and run time for process design and execution, along with capabilities for monitoring and optimizing work that is executed within the platform.

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Overview of IBM BPM Benefits

IBM BPM is a platform designed to optimize business processes using real-time analytics. It allows users to streamline and manage tasks and track performance using a federated view virtually in real time, enabling continuous process improvement. It helps manage change through a unified model-driven environment, giving team visibility of the same process version. There is also an integration design tooling included for visually constructing services, data transformations, and Business Process Execution Language (BPEL) orchestrations.

More importantly, the platform enables business users to access and execute processes, cases, activities and dashboards from a single user interface (UI) without impacting the business user experience. It also identifies and contacts a subject matter expert in real time to accelerate the completion of work while providing continuous process improvement. And with the new Process Portal, users are provided a highly collaborative work environment with increased social capabilities.

IBM BPM organizes, manages, monitors and deploys process artifacts, applications and services from the business process management program, with a set of adapters so users can service-enable their assets including packaged, custom and heritage applications, technology protocols and databases. As such, it facilitates management of process deployments throughout all runtime environments and helps in managing change through a unified model-driven environment, giving team visibility of the same process version.

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Overview of IBM BPM Features

  • Full process visibility
  • Real-time collaboration
  • Process Center
  • Enterprise integration
  • Mobile enablement

IBM BPM Position In Our Categories

Since companies have specific business-related requirements, it is only sensible they avoid adopting an all-in-one, ideal software. Be that as it may, it would be almost impossible to try to discover such an app even among sought-after software systems. The better thing to undertake can be to shortlist the numerous essential factors that need research such as crucial features, costing, skill competence of staff, organizational size, etc. Next, you must double down on the research to a full extent. Browse over these IBM BPM review articles and look over each of the software options in your list more closely. Such all-encompassing product investigation can make sure you circumvent mismatched applications and subscribe to the one that provides all the benefits your business requires.

Position of IBM BPM in our main categories:

TOP 100

IBM BPM is one of the top 100 Business Process Management Software products

If you are interested in IBM BPM it could also be sensible to examine other subcategories of Business Process Management Software listed in our base of SaaS software reviews.

There are trendy and widely used systems in each software group. But are they essentially the best fit for your company’s special wants? A popular software application may have thousands of users, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few IBM BPM Business Process Management Software reviews and think about the elements that you want in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your requirements. Try out the free trials of these apps, read online opinions, get information from the seller, and do your research thoroughly. This in-depth groundwork is sure to help you select the best software application for your company’s specific needs.

How Much Does IBM BPM Cost?

IBM BPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are IBM BPM pricing details?

IBM BPM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

IBM BPM payment data and enterprise pricing information are available only upon request. Please contact the company for further information.

User Satisfaction

Positive Social Media Mentions 115
Negative Social Media Mentions 1

We are aware that when you make a decision to buy a Business Process Management Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the real clients and enterprises that use this software are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and IBM BPM reviews across a wide array of social media sites. The information is then displayed in an easy to digest format revealing how many customers had positive and negative experience with IBM BPM. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IBM BPM?

No information available.

IBM BPM User Reviews

IBM BPM average rating:

Average score
4.4/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Trisha

PROS: IBM BPM helps me efficiently create process flows. It has several components that I consider to be highly appreciable, including its java and CM integrations, KPI, REST API, HTML advance, and web service. Extensive technical documentation is also available for this software.

CONS: I would like this platform better if it will allow for converting data from the BPM screen into a PDF file.

Reviewed 5 years ago

Read full review >

The least favorable review

Pearline

PROS: IBM BPM is well-designed and has excellent features. It works well with third-party integrations and is great for debugging processes.

CONS: The load time of the admin portal is less than ideal.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Better workflow management with IBM BPM

Read full review >
Leland
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is a great platform for managing workflows and processes. Developers find it easy to work with. IBP BPM continues to improve their product and recently released a version equipped with robotic process automation.

CONS: It can be quite costly to use as it requires huge servers along with many other resources.

What do you think about this review?

Great Poor

IBM BPM is user-friendly and efficient

Read full review >
Efren
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2021 Company Size: Industry: Information Technology and Services

PROS: This lets us skillfully manage data and identify improvement points in our processes. It is easy to work with and it helps boost our efficiency.

CONS: It would be better the platform will be equipped with full content engine integration.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Efficient tool

Read full review >
Neva
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2021 Company Size: Industry: Information Technology and Services

PROS: This makes my job as a developer easier. I am able to perform tasks with a lot less time and effort. I also appreciate that it has a page control feature, among the other basic elements.

CONS: Choosing IBM BPM over open source solutions inevitably takes away the benefit of learning the latter.

What do you think about this review?

Great Poor

Top-notch solution

Read full review >
Ruben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This software offers users a complete set of features for their business operations. It also provides them with several options for customization.

CONS: It is easier and more efficient to work with BPMN services than BPEL.

What do you think about this review?

Great Poor

Very reliable

Read full review >
Magnus
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: IBP BPM is a reliable solution for project management and performance tracking. It also provides us with the data that we need for our business decision-making process. We are able to assess how we are doing as a company and determine the steps that we need to take to do even better. On top of all these, it serves us with our cloud-based data storage. We are able to trust our safety of using it for this particular purpose.

CONS: I would have a better experience with this software if they would add a notification functionality. It would help a lot with tracking our activities.

What do you think about this review?

Great Poor

Excellent software

Read full review >
Pearline
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: IBM BPM is well-designed and has excellent features. It works well with third-party integrations and is great for debugging processes.

CONS: The load time of the admin portal is less than ideal.

What do you think about this review?

Great Poor

Outstanding solution

Read full review >
Marielle
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.03.2021 Company Size: 1-10 Employees Industry: Government Administration

PROS: IBM BPM gives me the freedom to use the components I generated for different purposes. It simplifies the processes of integrating with external systems and creating business process models. Its toolkit also contains a good number of controls.

CONS: Performing simple tasks require going through unnecessarily complicated processes. Documentation on dealing with issues is not widely available on the internet and their support team is not very helpful.

What do you think about this review?

Great Poor

Great experience with IBM BPM

Read full review >
Dejon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.03.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is a great tool for handling both simple and complex processing. It comes with a high-resolution BPMN diagram, integrates well with third-party systems, and makes task management easier.

CONS: There are several improvement points that IBM BPM could work on, including the precision of their UI controls and the user-friendliness of their COA service.

What do you think about this review?

Great Poor

Has many great features

Read full review >
Sydni
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.02.2021 Company Size: Industry: Information Technology and Services

PROS: This software has a number of great features for business management. It equips us with the tools that we need for every step of our business process, from design to execution to monitoring. It provides us with full visibility and mobile integration. It also has a comprehensive UI and an excellent UX design. Recent enhancements on its process portal made it possible for us to have more interactions and better workforce collaboration.

CONS: I haven’t encountered problems with regard to product use so far. I only wish the product would be slightly more cost-efficient.

What do you think about this review?

Great Poor

Has everything you need

Read full review >
Reginald
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.01.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: IBM BPM is an all-in-one platform. It is user-friendly and high performing. We are having a great experience using it as a business management solution. It allows us to handle several accounts and makes our work easier.

CONS: It requires attention and needs to be checked for maintenance every now and then.

What do you think about this review?

Great Poor

The best among its competitors on the market

Read full review >
Trisha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.05.2020 Company Size: Industry: Investment Banking

PROS: IBM BPM helps me efficiently create process flows. It has several components that I consider to be highly appreciable, including its java and CM integrations, KPI, REST API, HTML advance, and web service. Extensive technical documentation is also available for this software.

CONS: I would like this platform better if it will allow for converting data from the BPM screen into a PDF file.

What do you think about this review?

Great Poor

Powerful tool

Read full review >
Whitney
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.04.2020 Company Size: Industry: Computer Software

PROS: IBM BPM is highly customizable and is able to match our company requirements really well. I have tried similar platforms and in my experience, this one is the easiest to learn. It allows you to develop workflows and interfaces seamlessly.

CONS: It is necessary for developers to be knowledgeable about dojo scripts to be able to fully customize user interfaces.

What do you think about this review?

Great Poor

Highly customizable platform

Read full review >
Jake
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.04.2020 Company Size: More than 100 Employees Industry: Financial Services

PROS: IBM BPM is a very dynamic software. It equips developers with the tools necessary to create unique functionalities. It also allows for designing and configuration of business use cases as well as adding web-based integrations and developing high-quality features. What I like most about this software is it enables me to create MIL and implement a shared variable. It can be quite challenging to learn how to use it but it can be highly beneficial to do so.

CONS: Its performance can be compromised when working with several processes at once. It can also be quite challenging to learn how to fully navigate and use the platform.

What do you think about this review?

Great Poor

Perfect for large enterprises

Read full review >
Ardith
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: This developer-friendly software comes with a lot of great features. It allows users to develop SOA-based business processes. With this product, businesses are better capable of comprehending workflows, determining improvement points, and making changes accordingly. I highly appreciate that their business solution development comes in modular form. It allows for full visibility and performance tracking. In a single interface, users are able to access dashboards, monitor activities and processes, and read cases.

CONS: There are times when the servers stop responding. I hope they will be able to resolve this issue soon.

What do you think about this review?

Great Poor
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Better workflow management with IBM BPM

Read full review >
Leland
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

IBM BPM is user-friendly and efficient

Read full review >
Efren
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2021 Company Size: Industry: Information Technology and Services

Efficient tool

Read full review >
Neva
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2021 Company Size: Industry: Information Technology and Services

Top-notch solution

Read full review >
Ruben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Very reliable

Read full review >
Magnus
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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