Smart Director Review

Smart Director
Our score: 8.0 User satisfaction: 95%

What is Smart Director?

Smart Director is an integral component of the Continental Computers funeral home management suite. This particular software primarily focuses on helping funeral home businesses deliver high-quality customer service to their clients. It gives them a web-based platform where their clients can submit service requests, queries, and other communications for other needs.

With Smart Director, you are able to address all your customers’ needs and queries and address them as quickly and efficiently as possible. It integrates seamlessly with other Continental Computer death care management suite, making it a leading funeral home management solution in the United States.

Overview of Smart Director Benefits

Smart Director by Continental Computers provides funeral homes with a comprehensive business management system with a primary focus on top class customer service. It is equipped with a user-friendly interface that simplifies and streamlines funeral home processes and workflows.

But its main highlight is its customer service capabilities. Users give their clients an online portal where they can submit service requests, queries, and more without ever picking up the phone. Smart Director simplifies the management of service requests, allowing you and your team to address requests and needs of your clients in the timeliest manner, ensuring that their issues are met and satisfied at every instance.

Smart Director by Continental Computers parades a long and robust list of features, including sales contract management, forms management, customer account maintenance, decedent management, trust management, export to third-party accounting, and more. It also integrates smoothly with other Continental Computer systems such as Cemetery Software, Crematory Software, and Funeral Home Accounting system to mention some.

Smart Director is web-based and can be utilized and accessed anywhere in the world as long as you can connect to the web with an internet-capable device. This flexibility gives you total control over your business, allowing you to fully and efficiently manage your resources and time, handle your business, access information that will help you come to data-driven decisions.

Overview of Smart Director Features

  • Sales Contract Management
  • Forms Management
  • Customer Account Maintenance
  • Event Planning
  • Decedent Management
  • Trust Management
  • Management Tools
  • Comprehensive Reporting
  • Export to Third-Party Accounting
  • Bar Code Scanner
  • Client Interview
  • Answering Service for Directors

What Problems Will Smart Director Solve?

1. Most of the Multinational companies have the problem in Customer Management. Smart Director Software helps to sort out the issues.

2. Funeral Homes Companies have a difficulty in Managing the Cremation and Cemetery records. But The Smart Director is a complete funeral home management system to help the death care industry.

Smart Director Position In Our Categories

Keeping in mind companies have distinctive business-related needs, it is reasonable that they avoid getting an all-in-one, “perfect” software solution. Be that as it may, it would be futile to pinpoint such a software solution even among well-known software products. The practicable thing to undertake is to set down the numerous critical factors that require research including critical features, price plans, technical skill capability of the employees, business size, etc. Then, you must conduct your research through and through. Read some Smart Director review articles and explore each of the software solutions in your list more closely. Such all-encompassing research ensures you stay away from unfit software products and pay for the one that offers all the tools your company requires.

Position of Smart Director in our main categories:

TOP 200

Smart Director is one of the top 200 Business Process Management Software products

If you are interested in Smart Director it might also be a good idea to check out other subcategories of Business Process Management Software collected in our database of B2B software reviews.

Organizations have different wants and requirements and no software platform can be ideal in such a condition. It is futile to try to find a perfect out-of-the-box software product that fulfills all your business requirements. The wise thing to do would be to customize the application for your unique needs, worker skill levels, finances, and other factors. For these reasons, do not rush and pay for well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your homework, investigate each short-listed platform in detail, read a few Smart Director Business Process Management Software reviews, call the vendor for explanations, and finally select the application that presents what you need.

How Much Does Smart Director Cost?

Smart Director Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Continental Computers for enterprise pricing information and other product details on Smart Director. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 202
Negative Social Media Mentions 11

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smart Director reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Smart Director. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Smart Director pricing details?

Smart Director Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Continental Computers for enterprise pricing information and other product details on Smart Director. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for Smart Director?

Smart Director integrates with the following business systems and applications:

  • The Cemetery Software
  • The Crematory Software
  • Funeral Home Accountant Software

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Reviewed By Nestor Gilbert
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