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iLobby Review

iLobby
Our score: 8.4 User satisfaction: 100%

What is iLobby?

iLobby is a very flexible visitor management system which allows manufacturing companies, business offices, educational institutions, and government organizations to maximize their front desk’s efficiency, automate visitor sign-in process, and enhance the safety and security of their work environment and facility.

iLobby enables companies and their employees to save time as they perform day-to-day visitor-related tasks, making their front desk as one of the most efficient points and areas in their organization. The system offers multilingual capabilities, letting visitors register using the language they prefer. It has a flexible and responsive framework which can work on any type of device and environment.

While visitors check in, iLobby permits users to present legal documents and questionnaires to them such as non-disclosure agreements and health questionnaires which they need to sign, accomplish, or fill out before they enter the building or facility. To easily spot and track visitors, the visitor management system produces visitor badges.

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Overview of iLobby Benefits

Automatic Visitor Notifications

One of the core features built on iLobby is that it automates the visitor management process, making all the tasks related to such process efficient. This feature is implemented on its capability to send automatic visitor notifications to hosts. Thus, when guests or visitors arrive, the host will be alerted through SMS, email, or voice messaging. The host will also be notified about the location where a particular visitor should be picked up from.

Custom Visitor Badges

iLobby permits users to create and print customized visitor badges that store important information about their visitors such as visitors’ credentials, clearance levels, and visit durations. With these badges, they will be able to easily recognize their visitors as well as monitor them while they are within their building or facility.

QR Code Scanning

The visitor management system also has a QR code scanning capability. Thus, QR codes can be assigned to visitors and embedded on their badges so that they can re-use their badges for future visits and register quickly.

Capture And Store Images

Another efficient feature offered by iLobby is the ability to automatically take pictures of visitors. After it captures images of visitors, these images are stored on an existing customer portal where users can easily retrieve them.

Visitor Check-In Made Easy

iLobby allows users to set up self-service kiosks where visitors can conveniently and quickly register even without having to seek assistance from employees. In addition, the system enables hosts to pre-register visitors. Thus, before visitors arrive, they can have the visitors go through a pre-registration process online wherein location and meeting details, as well as QR codes are sent to them.

Third-Party Watchlist Integration

For tighter security measures, iLobby can be integrated with third-party systems that generate watchlists. Because of this, users will be able to check if their visitors have criminal records, sexual offense cases, or backgrounds that qualify them as threats to the security and safety of the work environment they are entering.

Evacuation Mode

iLobby also has an evacuation mode feature. With this feature, notifications are automatically sent to employees during emergency situations wherein they need to evacuate the building or the facility.

Legal Documents And Compliance

The visitor management system makes it easy for visitors to send or accomplish legal documents digitally. All the legal documents they need are stored in a central location where they can efficiently search for them for their subsequent transactions or meetings. Questionnaires can also be answered by visitors. Employees are notified when visitors pass or fail specific questions included in the questionnaires.

Run Daily, Weekly, Or Monthly Visitation Reports

Summing it up, iLobby has the capability to generate visitation reports on a daily, weekly, or monthly basis. These reports can also be customized by permitting users to specify the data points that are most important to them. The reports can be exported in multiple ways as well.

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Overview of iLobby Features

  • Host Notifications
  • Visitor Badges
  • Visitor Image Capture
  • QR Codes
  • Self-Service Kiosks For Quick Visitor Check-In
  • Smart Pre-Registrations
  • 3rd Party Watchlists
  • Black and White Lists
  • Access Control
  • Temporary Staff Tracking
  • Evacuation Mode
  • Visitation Reports
  • Multilingual Ready

iLobby Position In Our Categories

Because businesses have their own business needs, it is only rational they avoid subscribing to an all-in-one, ”best” solution. Regardless, it would be difficult to discover such a software system even among branded software solutions. The efficient thing to do can be to write the numerous essential functions which merit analysis such as major features, plans, technical skill capability of staff members, business size, etc. After which, you must perform the product research systematically. Browse through some iLobby review articles and look over each of the software options in your shortlist more closely. Such detailed product research ascertain you keep away from unfit apps and buy the system that offers all the features your company requires.

Position of iLobby in our main categories:

TOP 20

iLobby is one of the top 20 Visitor Management Software products

If you are considering iLobby it could also be sensible to investigate other subcategories of Visitor Management Software listed in our base of B2B software reviews.

It's important to note that virtually no software in the Visitor Management Software category is an ideal solution able to fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few iLobby Visitor Management Software reviews first as specific software can excel exclusively in a really narrow group of applications or be prepared with a very specific type of industry in mind. Others may work with a goal of being simple and intuitive and therefore lack complicated features needed by more experienced users. You can also come across services that cater to a large group of users and provide a powerful feature base, however this frequently comes at a more expensive price of such a software. Ensure you're aware of your requirements so that you buy a solution that offers specifically the features you search for.

How Much Does iLobby Cost?

iLobby Pricing Plans:

Free Trial

Free

Free

Corporate

$199.99/mo.

Enterprise

Contact vendor

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What are iLobby pricing details?

iLobby Pricing Plans:

Free Trial

Free

Free

Corporate

$199.99/mo.

Enterprise

Contact vendor

Alongside its free plan for small offices, iLobby offers two enterprise pricing plans dedicated to multi-site businesses and large companies. Give the details a look, and select the best plan for your organization:

Free

  • $0
  • Perfect to get a taste of what iLobby can do for a small office with one site.
  • Email Support
  • Single Site Only
  • 1 User

Corporate

  • $199.99/mo. – billed monthly
  • Designed to meet the efficiency & security needs of multi-site businesses.
  • 10″ iPad
  • Cellular Connection
  • Email & Phone Support
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

Enterprise

  • A custom-made solution tailored to the needs and conditions of your enterprise.
  • Includes all hardware.
  • 13″ iPad
  • Cellular Connection
  • Color Badge Printer
  • Dedicated Account Rep
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

For more details on iLobby’s enterprise pricing plan, please contact the company and request for a quote.

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 0

We realize that when you choose to buy a Visitor Management Software it’s crucial not only to learn how professionals rank it in their reviews, but also to check if the real people and companies that bought it are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iLobby reviews across a broad array of social media sites. The data is then displayed in a simple to understand form showing how many users had positive and negative experience with iLobby. With that information available you will be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iLobby?

iLobby supports integration with third-party systems to give users the capability to check their visitors against watchlists.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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