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InCust Review

InCust
Our score: 8.0 User satisfaction: 100%
Logo of InCust

What is InCust?

InCust is a customer interaction and lifecycle management software. It focuses on customers, partners and employee interaction and management of lifecycle. The software provides and develops features and tools that can be used in all the stages of customer interaction, marketing, acquisition of new clients and sales processing. The platform ensures to turn one-time visitors into delighted returning customers. InCust covers features for customer lifecycle management, customer data collection, and analytics.

InCust provides CRM tools, loyalty and rewards, marketing tools, POS, and sender services. These tools are designed to help users manage and accommodate customers. The platform is capable of acquiring a large amount of customer data in real-time for analyzing and personalizing offers. Additionally, InCust provides an analytics system for efficiency statistics, marketing activities, customer ratings, POS, expenses, loyalty programs, and other custom analytics.

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Overview of InCust Benefits

Building Relationships

InCust provides POS tools to serve customers in stores. It offers a standalone Kiosk so that customers can make use of self-service programs. Additionally, the platform delivers an E-shop and control panel for customers. It has an API for external sales registration and capable of delivering prepaid services and goods. Additionally, InCust provides electronic coupons that serve as an attraction for new clients via cross-marketing activities, gamification, and social networks.

Customer Data Management

InCust offers a customizable customer database that can be acquired in real-time. This database can be used for personalizing offers and customer segmentation. It provides user-defined fields for security. Only certain personnel can access specific customer information. Additionally, the platform is capable of tracking the frequency, recency and monetary value of every variable in the customer management process.

Personalized Communication and Marketing Activities

InCust delivers personalized trigger messages and e-mail, omnichannel communications, and centralized communication in its mobile app. It has a birthday and best member recognition feature that can help in increasing customer loyalty. The platform allows users to provide enhanced advertising offers and targeting. Additionally, InCust supports customer loss prevention.

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Overview of InCust Features

  • Loyalty and rewards management
  • Sales and payment processing
  • Analytics
  • Customer database
  • Omnichannel communication

InCust Position In Our Categories

Knowing that businesses have distinctive business-related wants, it is only sensible they abstain from paying for an all-in-one, ”best” software system. Needless to say, it is troublesome to try to stumble on such an app even among well-known software systems. The reasonable thing to do can be to list the different significant functions which need analysis like key features, plans, skill levels of staff members, organizational size, etc. After which, you must perform your product research systematically. Read some InCust reviews and explore each of the software programs in your list in detail. Such detailed research makes sure you keep away from poorly fit software solutions and pay for the system that includes all the tools your business requires to realize efficiency.

Position of InCust in our main categories:

TOP 100

InCust is one of the top 100 Customer Experience Management Software products

Each enterprise has different requirements and needs an application that can be customized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you look for a software system, first be sure what you want it for. Read some InCust Marketing Automation Software reviews and ask yourself do you desire basic features or do you want complex features? Are there any industry-specific tools that you are seeking? Get the answers to these queries to aid your search. There are plenty of factors that you need to reflect on and these include your budget, particular business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the app that provides all that you require to improve your organization competence and productivity.

How Much Does InCust Cost?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

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What are InCust pricing details?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

InCust offers the following SMB and enterprise pricing plans:

Cloud Service License

Start – $15

  • 300 operations
  • 100 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Mini – $60

  • 2500 operations
  • 500 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Standard – $125

  • 5000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Business – $170

  • 12000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Enterprise – Contact the vendor

  • Unlimited number of operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

White Label License (on InCust servers)

Subscription – starting from $990/month

  • Includes maintenance and support

White Label License (on your servers)

Subscription – starting from $2990/month

  • Includes maintenance and support

Perpetual – starting from $9900/one-time free

  • Includes maintenance and support

 

User Satisfaction

Positive Social Media Mentions 34
Negative Social Media Mentions 0

We know that when you choose to purchase a Marketing Automation Software it’s vital not only to learn how professionals rank it in their reviews, but also to discover whether the actual clients and businesses that purchased this software are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and InCust reviews across a broad array of social media sites. The data is then presented in an easy to understand form showing how many customers had positive and negative experience with InCust. With that information available you should be equipped to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for InCust?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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