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InCust Review

InCust
Our score: 8.0 User satisfaction: 100%
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What is InCust?

InCust is a customer interaction and lifecycle management software. It focuses on customers, partners and employee interaction and management of lifecycle. The software provides and develops features and tools that can be used in all the stages of customer interaction, marketing, acquisition of new clients and sales processing. The platform ensures to turn one-time visitors into delighted returning customers. InCust covers features for customer lifecycle management, customer data collection, and analytics.

InCust provides CRM tools, loyalty and rewards, marketing tools, POS, and sender services. These tools are designed to help users manage and accommodate customers. The platform is capable of acquiring a large amount of customer data in real-time for analyzing and personalizing offers. Additionally, InCust provides an analytics system for efficiency statistics, marketing activities, customer ratings, POS, expenses, loyalty programs, and other custom analytics.

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Overview of InCust Benefits

Building Relationships

InCust provides POS tools to serve customers in stores. It offers a standalone Kiosk so that customers can make use of self-service programs. Additionally, the platform delivers an E-shop and control panel for customers. It has an API for external sales registration and capable of delivering prepaid services and goods. Additionally, InCust provides electronic coupons that serve as an attraction for new clients via cross-marketing activities, gamification, and social networks.

Customer Data Management

InCust offers a customizable customer database that can be acquired in real-time. This database can be used for personalizing offers and customer segmentation. It provides user-defined fields for security. Only certain personnel can access specific customer information. Additionally, the platform is capable of tracking the frequency, recency and monetary value of every variable in the customer management process.

Personalized Communication and Marketing Activities

InCust delivers personalized trigger messages and e-mail, omnichannel communications, and centralized communication in its mobile app. It has a birthday and best member recognition feature that can help in increasing customer loyalty. The platform allows users to provide enhanced advertising offers and targeting. Additionally, InCust supports customer loss prevention.

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Overview of InCust Features

  • Loyalty and rewards management
  • Sales and payment processing
  • Analytics
  • Customer database
  • Omnichannel communication

InCust Position In Our Categories

Because businesses have distinctive business wants, it is only prudent they steer clear of purchasing a one-size-fits-all, “perfect” solution. At any rate, it would be almost impossible to chance on such an app even among widely used software solutions. The efficient thing to do can be to make a list of the numerous chief functions which necessitate investigation such as key features, packages, skill levels of staff, company size, etc. The second step is, you must do the research exhaustively. Go over some of these InCust review articles and explore each of the software products in your list more closely. Such well-rounded product investigation guarantee you circumvent mismatched software products and select the system which provides all the aspects your company requires for optimal results.

Position of InCust in our main categories:

TOP 100

InCust is one of the top 100 Customer Experience Management Software products

It is important to note that virtually no software in the Marketing Automation Software category is an ideal solution that can fulfill all the requirements of various business types, sizes and industries. It may be a good idea to read a few InCust Marketing Automation Software reviews first as some software can perform well exclusively in a really narrow group of applications or be prepared with a really specific type of industry in mind. Others might work with an intention of being easy and intuitive and consequently lack complicated elements needed by more experienced users. You can also find software that focus on a large group of customers and provide a powerful feature toolbox, however that in most cases comes at a more expensive cost of such a solution. Ensure you're aware of your needs so that you select a service that offers exactly the functionalities you search for.

How Much Does InCust Cost?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

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What are InCust pricing details?

InCust Pricing Plans:

Free Trial

Start

$15

Mini

$60

Standard

$125

Business

$170

Enterprise

Contact Vendor

White Label Subscription on InCust Servers

$990

White Label Subscription on User Servers

$2990

White Label Perpetual Plan on User Servers

$9900

InCust offers the following SMB and enterprise pricing plans:

Cloud Service License

Start – $15

  • 300 operations
  • 100 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Mini – $60

  • 2500 operations
  • 500 new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Standard – $125

  • 5000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Business – $170

  • 12000 operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

Enterprise – Contact the vendor

  • Unlimited number of operations
  • Unlimited number of new customers per month
  • Customer information database
  • Publication
  • Communication
  • Credit Card Payments
  • Reports

White Label License (on InCust servers)

Subscription – starting from $990/month

  • Includes maintenance and support

White Label License (on your servers)

Subscription – starting from $2990/month

  • Includes maintenance and support

Perpetual – starting from $9900/one-time free

  • Includes maintenance and support

 

User Satisfaction

Positive Social Media Mentions 34
Negative Social Media Mentions 0

We know that when you choose to purchase a Marketing Automation Software it’s important not only to learn how experts rank it in their reviews, but also to check if the real clients and businesses that bought it are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and InCust reviews across a wide array of social media sites. The data is then featured in a simple to understand form revealing how many users had positive and negative experience with InCust. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for InCust?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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