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Karbon Review

Karbon
Our score: 7.9 User satisfaction: 96%
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What is Karbon?

Karbon is an advanced workflow management and collaboration platform that is integrated with your preferred email client. With this, you can work in the context of your existing tasks and communications for maximum visibility across your organization.

Karbon also removes communication silos that hinder smooth collaboration between workmates and teams. As a result, you and everyone involved can conduct contextualized discussions that move tasks and projects forward.

Moreover, Karbon offers maximum efficiency for your processes. Since everyone is aligned and working together to achieve the same goals, you can work faster. Plus, the solution provides you with standardized workflows that facilitate greater productivity.

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Overview of Karbon Benefits

In-Context Communications

Karbon offers you Triage, an inbox that lets you focus on action. It integrates your email client, whether it is Gmail or Office 365’s Outlook. With this, you can align communications with your tasks for contextualized discussions, task assignments, and activities.

Smoother Collaboration

Since Karbon facilitates smoother communications between workmates and departments, they can work faster. The solution also offers transparency, elasticity, and adeptness on jobs whether they are regular, recurring jobs, major undertakings, or one-off, ad-hoc tasks.

In-App Work Management

With Karbon, you can design workflows that suit your existing work processes. This way, adoption is quick so your teams can be productive in using the platform rapidly. Since the workflows are flexible, you can modify them to adjusted priorities as well. Thus, you can meet your goals on time constantly.

Automated Processes

There are tasks in your workflow that can be automated, thereby, saving time. Karbon helps you put them into autopilot mode with its conditional rules. You can configure these to trigger activities when specific settings have been met. Therefore, you and your staffs can focus on more critical tasks.

Centralized Information

Making sure that your employees have access to helpful knowledge at all times is imperative in getting tasks done within an acceptable timeframe. That is why Karbon helps you centralize relevant information and make them searchable, too.

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Overview of Karbon Features

  • Workflow Design & Management
  • Client Management
  • Performance Analytics
  • Task Automation
  • Team Collaboration Tools
  • Centralized Knowledge

Karbon Position In Our Categories

Knowing that businesses have unique business-related requirements, it is reasonable they avoid buying a one-size-fits-all, ideal business application. Having said that, it is troublesome to try to chance on such an app even among well-known software products. The sensible step to do is to tabulate the various key functions that necessitate deliberation like crucial features, budget, technical skill capability of staff members, organizational size, etc. Next, you must conduct your product research through and through. Browse through some of these Karbon evaluations and check out the other software products in your list more closely. Such detailed research ensure you take out unfit apps and subscribe to the system that offers all the benefits your business requires in growing the business.

Position of Karbon in our main categories:

TOP 100

Karbon is one of the top 100 Workflow Management Software products

If you are interested in Karbon it might also be a good idea to investigate other subcategories of Workflow Management Software collected in our base of SaaS software reviews.

Each company has its own characteristics, and may need a special Workflow Management Software solution that will be adjusted to their company size, type of customers and staff and even specific industry they support. It's not wise to count on getting an ideal software that will be suitable for each company regardless of their history is. It may be a good idea to read a few Karbon Workflow Management Software reviews first and even then you should keep in mind what the solution is intended to do for your company and your workers. Do you require a simple and straightforward solution with only essential functions? Will you really make use of the advanced tools needed by experts and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid app that will match your budget.

How Much Does Karbon Cost?

Karbon Pricing Plans:

Free Trial

Team

$70/user/month

Business

$90/user/month

Enterprise

Contact vendor

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What are Karbon pricing details?

Karbon Pricing Plans:

Free Trial

Team

$70/user/month

Business

$90/user/month

Enterprise

Contact vendor

Karbon offers three tiers of enterprise pricing. The details for these are as follows.

Team – $70/user/month or $49/user/month/annual billing

  • 3 Users
  • Work Timelines
  • 200 WIPs
  • 8 Workflow Statuses
  • 8 Work Templates
  • Triage
  • Notes on Timelines
  • Comments
  • Colleagues @Mentions
  • Client Requests
  • Client File Uploads & Comments
  • Task Lists
  • Colleague Assignments
  • Contact Timelines
  • 500 Contact Profiles
  • 5 Contact Types
  • Notifications
  • Work Scheduler
  • File Management
  • Attachments
  • 2 GB Storage per User
  • Time Tracking
  • Private Contacts
  • Private Work
  • Private Emails
  • User Permissions Management
  • Work Dashboard & Kanban
  • Global Search
  • Basic Contact List Filtering
  • Basic Work List Filtering
  • Basic To-do List Filtering
  • Gmail & Office 365 Integrations
  • Ecosystem Apps Integrations
  • Self-service Data Import
  • Standard Data Export
  • In-product Training
  • Email Support

Business – $90/user/month or $69/user/month/annual billing

  • All Team Features
  • 10 Users
  • 1000 WIPs
  • 25 Workflow Statuses
  • 50 Work Templates
  • Work Types
  • Colleagues & Team @Mentions
  • Teams & Sub-teams
  • Automatic Client Reminders
  • Branded Client Portal
  • Task Lists Automation
  • 1000 Contact Profiles
  • 25 Contact Types
  • Client Groups
  • 25 Placeholder Job Roles
  • 10 GB Storage per User
  • Basic Insights
  • 30-day Reporting Period
  • Advanced Contact List Filtering
  • Advanced Work List Filtering
  • Advanced To-do List Filtering
  • Microsoft Exchange Integration
  • Companies House Integration
  • Assisted Data Import
  • Assisted Detailed Contact Import
  • 25 Best Practice Templates
  • One-on-One Champion Training
  • In-app Chat Support
  • Two Courses in Karbon Academy

Enterprise – request pricing information

  • All Business Features
  • 20 Users
  • Enterprise Platform
  • Unlimited WIPs
  • Unlimited Workflow Statuses
  • Unlimited Work Templates
  • Unlimited Contact Profiles
  • Unlimited Contact Types
  • Unlimited Placeholder Job Roles
  • 20 GB Storage per User
  • Advanced Insights
  • 60-day Reporting Period
  • Fully Managed Data Import
  • Custom Data Export
  • Assisted Detailed Contact Import
  • Assisted Processes & Work Import
  • Assisted Practice Setup
  • Process Visualization & Optimization
  • Unlimited Best Practice Templates
  • Basic & Advanced Team Training
  • Custom Training
  • Quarterly Training
  • Entire Curriculum in Karbon Academy
  • Callback Support
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 41
Negative Social Media Mentions 1

We realize that when you decide to purchase a Workflow Management Software it’s important not only to find out how professionals rank it in their reviews, but also to discover if the actual people and enterprises that bought this software are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Karbon reviews across a vast range of social media sites. The data is then presented in an easy to understand format indicating how many users had positive and negative experience with Karbon. With that information at hand you should be equipped to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Karbon?

Karbon has basic integrations that allow you to connect with your email clients (Gmail and Office 365) as well as with your ecosystem apps. It also has advanced integrations for Microsoft Exchange and Companies House (UK) that are for Business and Enterprise subscribers only.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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