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Zapier Review

Zapier
Our score: 9.0 User satisfaction: 99%

What is Zapier?

Zapier is an online platform that aims to connect various apps together to automate workflows easily in the business or even for personal productivity. With its powerful technology, Zapier moves information between user web apps automatically, so users can focus on the more important work at hand. The ultimate aim is to empower businesses everywhere to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing. With the right tools, users are able to accomplish more with 10x the impact and lesser work involved at the same time.

Still, there are many more features that make Zapier as unique and popular as it is: for instance, you will have access to task history, import/export via Google Sheets, dashboards, connected accounts, and so on. The best part of the story is Zapier’s flexible pricing, either free or reasonably tailored to suit the needs of various businesses.

Overview of Zapier Benefits

Zapier automates whatever tasks users do with their web applications through the building of what are known as Zaps. Zaps are blueprints for a task that you want to do over and over without having to open the apps separately. Zaps take care of opening the apps for you automatically and to the job you wish to do. With Zapier, you get as much granularity as you need. You can pick what fields from the trigger service should go to the action service and you can use static text and custom fields too.

Zapier also offers a lean but capable dashboard that lets you manage your apps and zaps easily. There is no need to wait anymore for app developers to build integrations. There is no need to avail the services of more expensive freelance programmers or unreliable interns. And because of the technology the service is built on, lengthy deployment times are also a thing of the past now.

There is also an extensive task history available that lets you see all the activity from your zaps from those that ran successfully to those that didn’t. There is an option to manually or automatically replay tasks depending on your preferences. On top of that, you will obtain a variety of premade and seamless integrations to help you implement and start using Zapier without the need to perform complex installations, or to modify your entire software infrastructure in place to suit the needs of a single program.

Overview of Zapier Features

  • Zaps creation
  • Dashboard
  • Task history
  • Import/export through Google Sheets
  • Connected accounts
  • Tasks

Zapier Position In Our Categories

Because companies have unique business-related needs, it is only logical they steer clear of subscribing to a one-size-fits-all, ideal software. Still, it is troublesome to try to find such an app even among popular software solutions. The correct step to undertake should be to spell out the different critical aspects that entail analysis such as major features, price terms, technical skill capability of the users, company size, etc. Thereafter, you should double down on the research thoroughly. Have a look at these Zapier evaluations and explore each of the software options in your list more closely. Such detailed research ensure you circumvent unfit applications and choose the one which provides all the aspects your business requires in sustaining growth.

Position of Zapier in our main categories:

TOP 10

Zapier is one of the top 10 Workflow Management Software products

If you are considering Zapier it could also be sensible to examine other subcategories of Workflow Management Software gathered in our base of SaaS software reviews.

Every enterprise has different needs and needs an application that can be customized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no platform can offer perfect functionality out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some Zapier Workflow Management Software reviews and ask yourself do you need basic tools or do you require sophisticated tools? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to aid your search. There are multiple factors that you need to consider and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally select the platform that offers all that you require to boost your firm efficiency and productivity.

How Much Does Zapier Cost?

Zapier Pricing Plans:

Free Trial

Free

Free

For Work

Starting at $20/month

For Teams

Starting at $250/month

Zapier is available in the following payment plans:

Free

  • Make two-step Zaps
  • Get help from our support team
  • Connect the tools you use most

For Work – Starting at $20/month

  • Make Zaps with 3+ steps
  • Get priority support
  • Access all of our 1,000+ apps
  • Filter data for precise automation
  • One month free for paying annually

For Teams – Starting at $250/month

  • Unlimited Zaps
  • All our premium features
  • Everyone’s Zaps on one bill

User Satisfaction

Positive Social Media Mentions 104
Negative Social Media Mentions 1

We realize that when you make a decision to buy Workflow Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zapier reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zapier. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Zapier Comparisons

Zapier user reviews

An excellent tool for automation.

Read full review >
Tomas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: 11-50 Employees Industry: Internet

It’s simple as a zap!

Read full review >
Jonathan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

A review of Zapier.

Read full review >
Gilberto
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

Integrating platforms and apps is seamless.

Read full review >
Morris
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.08.2018 Company Size: 11-50 Employees Industry: Sports

Ideal for automating enterprise systems and personal tasks.

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: More than 100 Employees Industry: Information Technology

What are Zapier pricing details?

Zapier Pricing Plans:

Free Trial

Free

Free

For Work

Starting at $20/month

For Teams

Starting at $250/month

Zapier is available in the following payment plans:

Free

  • Make two-step Zaps
  • Get help from our support team
  • Connect the tools you use most

For Work – Starting at $20/month

  • Make Zaps with 3+ steps
  • Get priority support
  • Access all of our 1,000+ apps
  • Filter data for precise automation
  • One month free for paying annually

For Teams – Starting at $250/month

  • Unlimited Zaps
  • All our premium features
  • Everyone’s Zaps on one bill

What integrations are available for Zapier?

Zapier integrates with the following systems and applications:

  • Gmail
  • Facebook Pages
  • Dropbox
  • Slack
  • Asana
  • Trello
  • Google Docs
  • OnePageCRM
  • MailChimp
  • Zoho CRM
  • Pinterest
  • AutoRemote
  • Freshdesk

Zapier average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jonathan

PROS: Zapier has made it easy to play around with applications in moving data from one system to another. We shaved off a significant amount of time linking and syncing data in between systems and letting us utilize in-class apps without sacrificing performance.

CONS: There's nothing really bad to say with Zapier. Its zaps has made things all the more easier thereby restricting costs to bigger upgrades from the basic package.

Reviewed 4 months ago

Read full review >

The least favorable review

Jeff

PROS: Its range of apps is wonderful. The UI is a combinatin of simplicity and power --- rare for a platform in its class. Zapier lets you utilize apps for every process, instead of settling for an all-in-one solution. Almost verything can be linked together.

CONS: While this isn't considered a flaw for Zapier, there are still a ton of apps with littled integration to the platform. Even if your app is listed, you'll need to see if integration with Zapier can support the things you want to accomplish. Keep in mind that this isn't usually a two-way sync. Rather, it's a movement of data from one app to another.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

An excellent tool for automation.

Read full review >
Tomas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: 11-50 Employees Industry: Internet

PROS: There are so many apps to choose. If you have no idea what you need, you can create customized webhooks to integrate with your app. Reliability has been great with Zapier. Have your zap set up and you're done. If the zap fails to work for some reason, you'll receive an e-mail notification informing you what the issue is.

CONS: They seem to lack management for users/teams. It'd be great to have the ability to share some zaps to certain users while keeping others private.

What do you think about this review? Great Poor

It’s simple as a zap!

Read full review >
Jonathan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

PROS: Zapier has made it easy to play around with applications in moving data from one system to another. We shaved off a significant amount of time linking and syncing data in between systems and letting us utilize in-class apps without sacrificing performance.

CONS: There's nothing really bad to say with Zapier. Its zaps has made things all the more easier thereby restricting costs to bigger upgrades from the basic package.

What do you think about this review? Great Poor

A review of Zapier.

Read full review >
Gilberto
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: It's able to bridge gaps between app integrations that may be present otherwise. We've used Zapier to in streamlining our processes before and will do so again sometime in the future.

CONS: At times, their latest product support lags (which is pain but understandable). If the integration you were hoping for doesn't get voted or requested, the chances of making it out is little to none.

What do you think about this review? Great Poor

Integrating platforms and apps is seamless.

Read full review >
Morris
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.08.2018 Company Size: 11-50 Employees Industry: Sports

PROS: They're constantly branching our services and apps to connect with. They do a tremendous job keeping up with the latest in corporate environments regardless of scale.

CONS: Their free version is only restricted for power users. Certain "zaps" absolutely has zero sense. You'll need to spend a bulk of time finding the proper way in doing it. That's hardly something that combines "fun" and "work" together.

What do you think about this review? Great Poor

Ideal for automating enterprise systems and personal tasks.

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: Its huge list of app/platform intergratoions has made task management a lot easier. You can use Zapier for automating enterprise-based technology systems and personal productivity.

CONS: Zapier has everything that I need but there's one thing I find a bit ironic. If you happen to be on a low-end plan, run time for each task can several minutes. This isn't exactly what I call "real-time" in my book.

What do you think about this review? Great Poor

An API that interconnects to just about anything you can think of.

Read full review >
Tony
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: We've been utilizing Zapier in a wide range of recipes and other methods that we're beginning to think it'll replace larger workflows. It's a worthy all-around product!

CONS: Zapier gave us way more benefits than we initially realized. With so many good things coming from it, there's really nothing I hate about it.

What do you think about this review? Great Poor

A no-brainer choice for app integration

Read full review >
Henry
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: The simplicity of getting apps connected is really foolproof. In a nutshell, it brings in a plethora of integrations for new users.

CONS: It takes some time to comprehend how connectivity actually works especially when it comes to working out configurations. Also, not 100% of apps you'd want can actually connect with Zapier. I know it's a tall order, but I'm still glad this platform is doing its best to contribute a bit with its plethora of apps.

What do you think about this review? Great Poor

Awesome in getting your apps supercharged!

Read full review >
Jeff
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.02.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: Its range of apps is wonderful. The UI is a combinatin of simplicity and power --- rare for a platform in its class. Zapier lets you utilize apps for every process, instead of settling for an all-in-one solution. Almost verything can be linked together.

CONS: While this isn't considered a flaw for Zapier, there are still a ton of apps with littled integration to the platform. Even if your app is listed, you'll need to see if integration with Zapier can support the things you want to accomplish. Keep in mind that this isn't usually a two-way sync. Rather, it's a movement of data from one app to another.

What do you think about this review? Great Poor

Life has been a lot eaiser since using Zapier.

Read full review >
Marcus
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2018 Company Size: 1-10 Employees Industry: Consumer Electronics

PROS: I'm able to handle varying e-mails, multiple platforms, drop boxes, and Google Drive accounts at work. Zapier integrates them together without missing a beat!

CONS: In my personal opinion, Zapier has everything I need. They're frequently updating their software integrations. If there's something that has yet to receive support, I just e-mail them.

What do you think about this review? Great Poor

No need to burn yourself out with Dev time with this!

Read full review >
Oscar
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.12.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: It's very simple to utilize. What's more, you get everything you want with a few mouse clicks. Coding skills are never needed nor do you have to force yourself reaching out to a team of devs. Customer support did an excellent job combing through my complex inquiries. In terms of value, the price tag is well worth it.

CONS: Certain integrations function a certain way, making it a problem to synchronize. You're forced to make a move via another app and then going back to where you really want it.

What do you think about this review? Great Poor

Most of our business flows depend (at least partly) on Zapier

Read full review >
Christophe Gagin
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.08.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: It automates the silly time-consuming stuff you manually do or even stopped doing... but the most interesting is it talks with hundreds of apps and interconnects them, watching for events you define to trigger actions in others. Something you can definitely not do even by spending you days trying to catch up.

CONS: Getting a representative sample of data can be tricky or require to wait for that specific event for a while :)

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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