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Torque360 Review

Torque360
Our score: 8.0 User satisfaction: 93%

What is Torque360?

Torque360 is an automotive repair shop management software that makes it easier for owners of auto repair, detailing and tinting, oil change, and car wash shops to run and grow their businesses. Torque360 allows you to create and send estimates and invoices to customers instantly without doing manual data entries and complex calculations.

You can also collect, track, and handle payments quickly and safely using its modern payment terminal. The auto repair solution streamlines scheduling appointments with customers, conducting vehicle inspections, and managing repair job orders. You can embed a booking widget on your own website, use pre-built and customized digital vehicle inspection checklists, and organize inspections, jobs, estimates, and invoices into electronic repair orders.

Torque360 connects with leading vendors and providers, like MOTOR, Nextpart, and CARFAX, to provide all the information you need for estimation, parts ordering, and vehicle inspection. Moreover, Torque360 provides a dedicated technician portal where you can monitor your technicians’ tasks and work hours and access productivity and profitability insights.

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Overview of Torque360 Benefits

Fast Estimates

Torque360 enables you to generate and share auto repair estimates that are immediately filled with complete, accurate, and reliable information. This includes vehicle, parts, repair, and labor details, marked-up prices, and discounts. You can gather all the important information about a customer’s car by just typing its VIN or license number.

Markups are automatically applied to multiple line items at once using comprehensive price matrices. Through integration with MOTOR, you can access precise and updated repair documents and data, such as repair procedures, part and labor guides, and wiring diagrams.

Innovative Car Inspections

With Torque360, you can perform many vehicle inspections without wasting a lot of time and money. You and your technicians will be able to use digital checklists or templates to evaluate the overall condition of cars or conduct a thorough inspection of their vital components.

Torque360 also integrates with OBD scanners, allowing you to easily detect, investigate, and solve errors, faults, or abnormalities in vehicles. You can also send inspection reports to customers via email, coupled with technician comments and suggestions and photo attachments.

Digital Marketing Solutions

Automotive repair shops have the chance to gain more customers, repair jobs, and revenues through Torque360’s digital marketing solutions. For instance, you can add a simple booking widget to your website so that your customers can instantly and conveniently schedule appointments on the website wherever they are, without sending text messages or making phone calls.

Customers are reminded of scheduled inspection, maintenance, or repair services and activities as well. Plus, you’ll inform them about sales, discounts, and special promotions offered by your shop.

Payment Management

Torque360 permits you to create professional, personalized, and branded electronic invoices. These invoices contain a detailed breakdown of items and their corresponding costs, including supplies, parts, labor, and miscellaneous. You can send them to customers through SMS links or as PDF files added to emails.

Your customers can securely and seamlessly make payments anywhere and anytime via credit/debit cards or digital wallets. You’ll also keep track of all paid and unpaid customer invoices and verify amounts between bookkeeping records and financial documents.

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Overview of Torque360 Features

  • Estimation
  • Price Matrix
  • VIN/Plate Number Lookup
  • Vehicle Inspection
  • Templates
  • OBD Reader Integration
  • Repair Orders
  • Appointment Scheduling
  • Website Booking Widget
  • Electronic Invoicing
  • Payment Terminal
  • Technician Management
  • Multi-Vendor Platform

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Torque360 Position In Our Categories

Bearing in mind companies have their own business-related demands, it is reasonable that they steer clear of picking an all-in-one, ideal business application. Still, it would be difficult to discover such a software product even among recognizable software products. The practicable thing to undertake would be to jot down the several key factors which demand careful thought such as major features, price plans, technical skill ability of staff, organizational size, etc. The second step is, you should conduct your product research fully. Go over some Torque360 review articles and look over the other software solutions in your shortlist more closely. Such all-encompassing product investigation makes sure you stay away from poorly fit applications and subscribe to the system which includes all the features your company requires for success.

Position of Torque360 in our main categories:

TOP 100

Torque360 is one of the top 100 Workflow Management Software products

If you are considering Torque360 it could also be a good idea to analyze other subcategories of Workflow Management Software gathered in our base of SaaS software reviews.

Companies have different needs and requirements and no software platform can be ideal in such a condition. It is pointless to try to find a perfect out-of-the-box software product that fulfills all your business requirements. The intelligent thing to do would be to customize the solution for your unique needs, employee skill levels, finances, and other elements. For these reasons, do not hasten and pay for well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, look into each short-listed system in detail, read a few Torque360 Workflow Management Software reviews, speak to the seller for clarifications, and finally settle for the application that presents what you need.

How Much Does Torque360 Cost?

Torque360 Pricing Plans:

Free Trial

Universal

$89.99/month

Business Plus

$199.99/month

Torque Growth

$299.99/month

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What are Torque360 pricing details?

Torque360 Pricing Plans:

Free Trial

Universal

$89.99/month

Business Plus

$199.99/month

Torque Growth

$299.99/month

Torque360 provides three enterprise pricing plans for users to choose from. Here are the details of each plan:

Universal – $89.99/month ($80.99 for yearly subscription)

  • Unlimited user accounts
  • Unlimited VIN and license plate lookups
  • Appointment booking
  • Estimating
  • Invoicing
  • Unlimited estimates/quotes
  • Unlimited repair job orders
  • Unlimited vehicle inspections
  • Authorizations
  • Price matrix
  • Service history
  • Payment integrations
  • Unlimited emails & texts
  • Nextpart parts ordering
  • Business reporting

Business Plus – $199.99/month ($179.99 for yearly subscription)

  • Everything in Universal Plan, Plus:
  • MOTOR labor and part guides
  • Vehicle selection (YMME)

Torque Growth – $299.99/month ($269.99 for yearly subscription)

  • Everything in Business Plus Plan, Plus:
  • MOTOR repair procedures
  • MOTOR wiring diagrams

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We are aware that when you decide to purchase a Workflow Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the actual clients and companies that purchased it are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Torque360 reviews across a vast array of social media sites. The data is then presented in a simple to understand format indicating how many users had positive and negative experience with Torque360. With that information at your disposal you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Torque360?

Torque360 directly integrates with the following parts, labor guide, and vehicle data providers:

  • MOTOR
  • CARFAX
  • NHTSA
  • Nexpart
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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