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Keragon Review

Keragon
Our score: 8.5 User satisfaction: 96%

What is Keragon?

Keragon is a professional services automation (PSA) software that automates healthcare processes. This platform simplifies and streamlines workflows by connecting disparate systems within healthcare organizations. Keragon facilitates tasks like appointment scheduling, patient intake, and billing. This platform’s standout feature is its HIPAA compliance which guarantees data security and regulatory adherence.

Keragon empowers healthcare product teams to enhance operational efficiency and patient care. Designed for mid-size and large enterprises, Keragon has a user-friendly interface where users can effortlessly build HIPAA-compliant workflow automation without any coding knowledge. By offering pre-built integrations and a drag-and-drop interface, Keragon simplifies the process of connecting homegrown and third-party solutions. Keragon is a game-changer in the healthcare industry by offering seamless integration, automation, and compliance in one powerful platform.

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Overview of Keragon Benefits

Keragon stands out among healthcare automation platforms for its innovative approach. Below are the benefits that distinguish Keragon from its counterparts.

User-Friendly Interface

Keragon features a user-friendly interface that doesn’t require any coding expertise. Unlike complicated systems that necessitate understanding complex code or hiring costly developers, Keragon enables professionals to manage their automation tasks independently. With just a few minutes of setup, you can craft personalized workflows tailored to your exact requirements This way, you can streamline operations and enhance overall productivity.

Effortless Integration

Keragon removes the exhaustion from spending countless hours integrating different systems. As a solution that simplifies and revolutionizes business automation, Keragon seamlessly links your current systems, whether they’re in-house or from third-party sources, without the hassle of complex integration processes. Keragon takes care of the intricate work so you can save valuable time and resources while minimizing errors.

Custom Workflows

Keragon provides flexible workflows that adjust to your distinct needs. Whether you are automating patient management, billing, or administrative duties, you can customize workflows to align with your organization’s particular processes. Keragon makes sure that users can experience personalized automation.

Security and Privacy

Keragon guarantees the confidentiality of patient information and sensitive data. With its strong security protocols, Keragon allows users to automate essential processes while upholding privacy standards. Keragon’s central mission is to safeguard patient records and ensure compliance.

Resource Savings

Keragon streamlines the automation process and allows you to allocate resources more effectively. With Keragon, there is no need for manual data entry and repetitive tasks. From small clinics to large healthcare providers, Keragon knows resource optimization is crucial for success and it fulfills that commitment.

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Overview of Keragon Features

  • Workflow runs
  • Active workflows
  • Integrations
  • HIPAA compliance
  • Automation
  • Error handling
  • Team management
  • Security and reliability
  • Support

What Problems Will Keragon Solve?

Problem #1: Inefficient Patient Appointment Scheduling and Management

Solution: Handling patient appointments effectively is often difficult. This can result in missed appointments, overbookings, and scheduling conflicts, which disrupt operations. Keragon presents customizable appointment scheduling workflows. This allows users to customize processes according to their clinic or hospital requirements and minimize scheduling errors. Automated reminders via SMS or email decrease no-shows, while real-time availability updates prevent double bookings. With an intuitive interface, staff can seamlessly manage appointments, improving both patient satisfaction and operational efficiency.

Problem #2: Medical Billing and Claims Processing Errors

Solution: Keragon streamlines billing workflows through its HIPAA-compliant platform. This platform automates claim submissions, insurance eligibility verification, and payment reconciliation. Keragon’s seamless integration with billing software minimizes manual tasks and enables billing teams to prioritize exceptions. Consequently, this leads to expedited reimbursements, decreased denials, and enhanced revenue cycles.

Problem #3: Manual Patient Onboarding and Follow-Up

Solution: Keragon provides tailored workflows to streamline patient onboarding and follow-up procedures. For new patients, this platform sends welcome emails, gathers medical history, and arranges initial appointments. Subsequently, Keragon automates post-visit surveys, medication reminders, and post-treatment instructions. Resource efficiency enables staff to prioritize direct patient care. Keragon, on the other hand, manages repetitive communication which results in enhanced patient engagement and outcomes.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Keragon Position In Our Categories

Knowing that businesses have their own business-related requirements, it is prudent that they avoid seeking a one-size-fits-all, ideal software solution. Regardless, it is hard to come across such a software solution even among well-known software systems. The sensible step to undertake can be to spell out the various main factors that call for a consideration including major features, budget, skill aptitude of the employees, business size, etc. After which, you should conduct the product research exhaustively. Go over these Keragon analyses and explore each of the software solutions in your shortlist in detail. Such all-encompassing product investigation makes sure you keep away from unsuitable apps and subscribe to the system which delivers all the benefits your business requires for success.

Position of Keragon in our main categories:

It is important to keep in mind that virtually no app in the Enterprise Form Automation Software category is a perfect solution able to fulfill all the requirements of different business types, sizes and industries. It may be a good idea to read a few Keragon Enterprise Form Automation Software reviews first as certain software may excel exclusively in a very small group of applications or be created with a really specific type of industry in mind. Others might function with a goal of being simple and intuitive and as a result lack complex functionalities welcomed by more experienced users. You can also come across software that focus on a broad group of customers and offer a complex feature toolbox, however this in most cases comes at a more expensive price of such a service. Ensure you're aware of your needs so that you buy a software that offers all the functionalities you search for.

How Much Does Keragon Cost?

Keragon Pricing Plans:

Free Trial

Professional

By quote

Scale Up

By quote

Enterprise

By quote

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What are Keragon pricing details?

Keragon Pricing Plans:

Free Trial

Professional

By quote

Scale Up

By quote

Enterprise

By quote

Keragon provides a free trial for users to try out its platform. This platform offers three different pricing plans to suit different needs, whether users want a monthly or annual subscription. However, as all plans are quote-based, users should contact Keragon directly for personalized pricing information. This ensures that users get accurate pricing based on their needs.

Professional – By quote 

  • 1,000 workflow runs/month
  • 25 active workflows
  • Monthly contract available
  • Standard support
  • HIPAA compliance & SOC2 Type II
  • Universal HTTP connector
  • Webhook triggers
  • HIPAA attestation report (external auditor)
  • Audit logs
  • No-code workflow builder
  • Multi-step workflows
  • Draft workflows
  • Logic helpers
  • Data helpers
  • Dynamic data field selection
  • 5 Minutes Minimum polling interval
  • Real-time execution monitoring
  • Auto-retry on failure
  • Email alerts
  • Test individual steps
  • 7 days max execution log retention
  • Annotate workflows & steps
  • Log streaming
  • 1 User Team Management
  • Google SSO login
  • SOC2 Type II report (external auditor)
  • Penetration testing report (external auditor)
  • Encrypted secrets store
  • Elastic scalability
  • Webhooks ingestion queuing
  • API retries
  • Alerting
  • Static public IPs
  • Self-help support
  • Standard email support
  • Automation experts marketplace

Scale Up – By quote 

  • Everything in Professional+
  • 10,000 workflow runs/month
  • 100 active workflows
  • 1 minute minimum polling interval
  • 5 users team management
  • SSO SAML & LDAP
  • Dedicated workflow engineer
  • Monthly contract available
  • Priority support
  • HIPAA compliance & SOC2 Type II

Enterprise – By quote 

  • Everything in Scale Up+
  • Custom workflow runs
  • Unlimited active workflows
  • Custom premium healthcare integrations
  • Full-text execution log search
  • Unlimited users team management
  • Multi-region security and reliability
  • VPC peering
  • Custom data retention
  • Bespoke enterprise features
  • Invoice billing

User Satisfaction

Positive Social Media Mentions 20
Negative Social Media Mentions 1

We know that when you make a decision to buy a Enterprise Form Automation Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to discover if the actual clients and businesses that bought this software are indeed happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Keragon reviews across a broad array of social media sites. The data is then featured in a simple to digest way revealing how many users had positive and negative experience with Keragon. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Keragon?

Keragon integrates with the following platforms:

  • Jotform
  • Slack
  • Microsoft Teams
  • Monday.com
  • Twilio
  • GoHighLevel
  • Elation
  • Athenahealth
  • Airtable
  • Acuity Scheduling
  • Zendesk
  • Gmail
  • Google Sheets
  • ModMed
  • Salesforce
  • BigCommerce
  • Stripe
  • Practice EHR
  • Notion
  • Healthie
  • ActiveCampaign
  • Google Calendar
  • Calendly
  • Spotio
  • Hubspot
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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