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LionDesk Review
What is LionDesk?
LionDesk is a customer relationship management service prepared and designed for real estate professionals. Regarded as an efficient real estate management platform, LionDesk serves as an all-in-one solution that realtors, teams, agents, brokers, and lenders can use to improve their operations, boost drip campaigns, and supercharge client interactions.
LionDesk helps users by organizing their leads, prospects, and clients, and providing them with the opportunity to close more deals or sales. It also offers marketing and transaction management tools. LionDesk aids real estate professionals by streamlining their follow-up process, so they will be able to spend more time communicating with their clients.
Show MoreOverview of LionDesk Benefits
The features included in LionDesk are video email, video texting, text 2 sell, 3rd party lead imports, lead distribution, property management, deal and pipeline management, auto responders, email tracking, document management, and contact management.
LionDesk has lots of memorable features that are not present in other customer relationship management platforms. These features are called video email and video texting. Through these functionalities, users will be able to send out video emails and video text messages to a specific contact. Video emails and video texts can also be included into templates that are created for drip campaigns, and users can send them out as mass emails and mass texts to a contact list.
The creation of video emails and video texts can be done automatically because LionDesk provides a built in video recorder. Users can access this within the Communications section of the platform. When they click the video button, it will take them to the current view of their webcam; and they can start recording.
Furthermore, LionDesk helps users to quickly search for previous videos they created. They can filter the search results by selecting the type of videos, which can be either text or email. Video emails and video texts can also be tagged, so that users will be able to search them easily. Video emails and video texts can be used to personalize the sending of property information to clients. They are also effective in promoting a listing or providing tips to potential buyers.
LionDesk enables users to automatically import their leads from third party lead sources. This will help them automatically respond to their clients. They can import their leads from Zillow, Trulia, Reator.com, or IDX websites. Then, LionDesk will route their leads from these lead sources and integrate them into the drip campaigns they set up within the system.
Another popular feature of LionDesk is its property management functionality. This feature shows the task management capability of the software because users can set up their own task lists for managing a listing, sales, open house, or more. This functionality also automates their tasks and ensures that all plans related to a property are executed on time.
Show MoreOverview of LionDesk Features
- Video Emails
- Video Texting
- 3rd Party Lead Importing
- Property Management
- Property Task Plans
- Text 2 Sell
- Auto-Responders
- Lead Distribution
- Enhanced Drip Campaigns
- Document Management
- Email Tracking
- Automatic Outbound Call Tracking
- Team Contact Sharing
- Social Media Management
- Broker Functions
- Deal and Pipeline Management
LionDesk Position In Our Categories
Keeping in mind companies have specific business demands, it is sensible that they steer clear of selecting an all-in-one, ideal software product. Nevertheless, it is hard to stumble on such an app even among widely used software solutions. The sensible thing to undertake would be to make a list of the various major aspects that demand careful thought like essential features, packages, skill ability of the users, company size, etc. After which, you must follow through your research exhaustively. Go over these LionDesk analyses and explore each of the software solutions in your list more closely. Such comprehensive research guarantees you take out ill-fitting apps and pay for the system which delivers all the aspects your company requires in sustaining growth.
Position of LionDesk in our main categories:
TOP
100
LionDesk is one of the top 100 CRM Software products
If you are considering LionDesk it may also be a good idea to check out other subcategories of CRM Software gathered in our base of B2B software reviews.
Enterprises have different wants and requirements and no software solution can be perfect in such a condition. It is pointless to try to find a perfect off-the-shelf software product that fulfills all your business wants. The intelligent thing to do would be to modify the solution for your special needs, employee skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your particular needs. Do your groundwork, check out each short-listed platform in detail, read a few LionDesk CRM Software reviews, speak to the maker for explanations, and finally select the application that presents what you require.
How Much Does LionDesk Cost?
LionDesk Pricing Plans:
Free Trial
LionDesk Professional
$25 Per Month
What are LionDesk pricing details?
LionDesk Pricing Plans:
Free Trial
LionDesk Professional
$25 Per Month
For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:
LionDesk Professional
- $25 Per Month
- Full CRM / Contact Management
- Video Emails
- Video Texting
- 3rd Party & IDX Lead Importing
- Instant Auto-Responders
- Custom Drip Campaigns
- Custom Email and Text Templates
- Contact Buckets/Lists
- Schedule Outbound Emails
- Inbound/Outbound Texting
- Detailed Email Tracking/Reporting
- Document Storage
- Task & To-Do’s with Reminders
- Daily/Weekly/Monthly/Agenda Calendar
- Social Media Lookup
- Property Management
- Property Task Plans and Workflow
- Distribute Leads to Team Members
- Team Contact Sharing
- Click-To-Call using your Caller ID
- Automatic Outbound Call Tracking
- Broker Team Reporting
- Text 2 Sell (Sign Riders)
- Google Calendar/Gmail/Contacts
- 3rd Party Email Sync
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a CRM Software it’s important not only to find out how experts evaluate it in their reviews, but also to find out if the real users and enterprises that purchased these solutions are actually content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and LionDesk reviews across a broad array of social media sites. The data is then presented in an easy to understand form indicating how many clients had positive and negative experience with LionDesk. With that information available you will be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for LionDesk?
LionDesk supports the following integrations:
- Zillow
- Trulia
- Realtor.com
- RealGeeks
- AgentFire
- iFound Agent
- Wolfnet IDX
- IDX Broker
- BombBomb
- Zapier
- Dotloop
- JotForms
- MLS
- MyPlus
- SalesDialers
- Outlook Office 365
- Wufoo Forms
- Placester IDX
- Yahoo
LionDesk User Reviews
LionDesk average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I love that it has a support available online. The package also comes with webinars to learn more about the software.
CONS: I'm still learning how to use it and I'm still confused about lead generation.
The least favorable review
PROS: Video texting, ability to interface with Ylopo, and a di aler bult in (extra cost)
CONS: It is a complex program that could work very well if you have a high degree of patience and technical knowledge. Customer support is almost nonexistent. A simple question can take several hours to get response from a chat window and talking to some one is out of the question without an appointment days in advance. I you are the type of person who can watch hours of video to answer basic questions or can afford to hire someone to do it for you getting this program completely setup and functioning won't happen.
More reviews from 8 actual users:
Sort by:
Latest
- Latest
- Most useful
- Most positive
- Most negative
New user! Loving it so far!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 23.09.2021
Company Size: More than 100 Employees
Industry: Real Estate
PROS: I love that it has a support available online. The package also comes with webinars to learn more about the software.
CONS: I'm still learning how to use it and I'm still confused about lead generation.
Probably the best in the market
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 15.09.2021
Company Size: 11-50 Employees
Industry: Online Media
PROS: I love this app because it's super easy to use! My favorite features is the drip campaigs and direct contact links.
CONS: I find it difficult to customize my screen view.
Best CRM tool!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 22.08.2021
Company Size: 11-50 Employees
Industry: Real Estate
PROS: It's a user-friendly program with various features that can improve your lead generation. Learning it is so easy as tutorials are also provided in the overall package.
CONS: The user interface is too basic and unappealing.
Affordable and cost-effective!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 17.05.2021
Company Size: 11-50 Employees
Industry: Real Estate
PROS: I love this app because of how simple yet effective it is. It also allows users to buy a phone line.
CONS: It doesn't allow selection of certain contacts on a page. It always has to be "select all."
I recommend LionDesk!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 10.04.2021
Company Size: More than 100 Employees
Industry: Real Estate
PROS: It's user-friendly and offers various templates!
CONS: It's a bit pricey for me, so I might have to stop using it soon.
Simple lead generation
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 07.04.2021
Company Size: 11-50 Employees
Industry: Real Estate
PROS: Sending messages to all our contacts at once is now possible with LionDesk! It's also super affordable.
CONS: Some components of it seem complicated for me.
Recommended CRM tool!
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 26.06.2020
Company Size: More than 100 Employees
Industry: Real Estate
PROS: Some of LionDesk's great features: (1) allowing users to contact and respond to customers through the app; and (2) option to add a digital business card!
CONS: There should be an easier way to add graphics in the texts and emails.
Great feature set and integration if you can get it set up.
Read full review >
2/5
Overall impression
1/5
Customer Support
2/5
Value for Money
4/5
Ease of Use
Published on: 20.08.2019
Company Size: 1-10 Employees
Industry: Real Estate
PROS: Video texting, ability to interface with Ylopo, and a di aler bult in (extra cost)
CONS: It is a complex program that could work very well if you have a high degree of patience and technical knowledge. Customer support is almost nonexistent. A simple question can take several hours to get response from a chat window and talking to some one is out of the question without an appointment days in advance. I you are the type of person who can watch hours of video to answer basic questions or can afford to hire someone to do it for you getting this program completely setup and functioning won't happen.
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LionDesk user reviews
New user! Loving it so far!
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 23.09.2021
Company Size: More than 100 Employees
Industry: Real Estate
Probably the best in the market
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 15.09.2021
Company Size: 11-50 Employees
Industry: Online Media
Best CRM tool!
Read full review >
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 22.08.2021
Company Size: 11-50 Employees
Industry: Real Estate
Affordable and cost-effective!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 17.05.2021
Company Size: 11-50 Employees
Industry: Real Estate
I recommend LionDesk!
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 10.04.2021
Company Size: More than 100 Employees
Industry: Real Estate
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