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Merlin Software Review
What is Merlin Software?
Merlin Software is an award-winning venue and event management suite that addresses your need to control and manage all your retail, admissions, cafe, memberships, stock and more. The software is comprised of a user-friendly point-of-sale (EPOS) module and powerful back office suite that are ideal for the retail market, visitor attraction, and charity.
With Merlin Software, you have a reliable, robust software to help you sell tickets and products separately or collectively. This lets you ride your product sales on your event tickets and vice-versa, thereby enhancing your add-on sales, improving the margins of your profit, and growing your client base.
Show MoreOverview of Merlin Software Benefits
Merlin Software provides you with a rich, powerful platform that is built to handle any and every kind retail, admissions and charities, with all three having a different set of needs and requirements.
It is an ideal tool for admissions and ticketing, especially for businesses in the visitor attraction sector. Merlin provides users with a vast range of access control options that can be configured to address a throng of requirements. Features such as Adding on- and offline ticketing, barrier control, CRM connectivity and others make Merlin a comprehensive admissions and retail management solution.
Merlin’s ticketing system comes in two options – an online website capable of selling memberships, general entry, vouchers, claim gift aid and much more; and a fully integrated solution that lets you sell and links you directly to Merlin Back Office and EPOS. Both products are presented with a white label website that can be tailored to your specifications to match your current website for complete customer confidence.
Its EPOS (electronic Point-of-Sale) software provides users with comprehensive stock management and sales functionality. It integrates smooth;y into a complete set of back-office store management applications. This functionality gives you total control over your stock as well as provide you with CRM (customer relationship management) features to make it easy for you to manage and grow your customer base.
Show MoreOverview of Merlin Software Features
Merlin Venue
- Wristband
- Online Tickets
- Memberships
- Access Control
- CRM
- End to End Service
- Gift Aid
- Box Office
- Cloud Hosting
- Secure Payments
- Tickets, Events, Memberships, and Products
- Merlin EPOS Integration
- White label web design
- EPOS
- Stock Control
- CRM
- Nominal Ledger
- Supplier Management
- Sales Order
- Donations
- Volunteer Management
- HMRC compliant
- Gift Aid
What Problems Will Merlin Software Solve?
Scenario #1: Jenny is the new manager for a museum and has been tasked with improving the profitability of the gift shop. With Merlin, she can produce reports on the best and worst-selling products and use this to decide how to prioritize her limited shelf-space. In addition, she can focus more on the types of products which sell in higher volumes or yield higher margins to aid her decision making.
Features: Stock reporting, Printable Wristbands, Pre-loaded wristband credit.
Scenario #2: Charles is a member of the board for a UK charity which deals with the preservation of a heritage site. The site runs tours, the attendance of which can fluctuate day by day which caused the onsite cafe to often feel understaffed and deliver poorer quality service.
Initially, Charles recommended a new EPOS system to the board to improve serving times. Once he explained his needs to Merlin, the vendor was able to setup an online tour booking site to anticipate daily staffing needs, as well as collecting gift-aid declarations allowing him to claim 25% on tour sales and donations.
Features: Time-saving EPOS software, Online booking, Ticket sale reporting, Gift-Aid declarations, Customer database
Scenario #3: Alan is the operations director for a chain of bars and clubs around Yorkshire. Following a board meeting concerned with the declining market, he had been tasked with modernizing the group and mitigating inefficiencies.
During his investigations, Alan found that there were discrepancies between stock and till receipts, long waits at the bar and that average spend was down. By moving to a contactless EPOS system with Merlin; Alan reduced serving times, countered the lower cash sums in his customers’ pockets and restricted sale exemptions to management.
Features: Contactless payments, Head-office functionality, Sales reporting, Management restricted options
Merlin Software Position In Our Categories
Keeping in mind businesses have unique business-related demands, it is prudent they abstain from buying an all-encompassing, ”best” business application. Just the same, it is troublesome to try to discover such a software system even among recognizable software solutions. The right step to undertake should be to spell out the several important functions that entail consideration including major features, price terms, skill levels of staff members, business size, etc. After which, you must do the research systematically. Browse through some Merlin Software evaluations and check out each of the software systems in your list in detail. Such comprehensive product investigation guarantees you take out unsuitable software products and pay for the one which offers all the function your company requires.
Position of Merlin Software in our main categories:
TOP
100
Merlin Software is one of the top 100 Event Management Software products
If you are considering Merlin Software it might also be a good idea to analyze other subcategories of Event Management Software collected in our base of B2B software reviews.
There are popular and widely used solutions in each software category. But are they automatically the best fit for your organization’s special needs? A market-leading software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Merlin Software Event Management Software reviews and mull over the elements that you wish to have in the software such as the cost, main tools, available integrations etc. Then, shortlist a few apps that fit your wants. Check out the free trials of these products, read online reviews, get explanations from the seller, and do your homework systematically. This in-depth research is certain to assist you choose the finest software solution for your organization’s special needs.
How Much Does Merlin Software Cost?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Merlin Software pricing details?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Merlin 8 SMB and enterprise pricing information is only available on request. Contact Alex at Merlinsoft for more details and to receive a no obligation tailored quote based on your requirements.
Merlin Online delivers market beating commission rates at only 2.5%, with no fixed fees per transaction meaning free events cost nothing to host. Tailored website design services are available as an optional extra. Merlin also offers mobile ticket redemption solutions for your event to scan tickets and prevent duplication.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a Event Management Software it’s vital not only to see how professionals score it in their reviews, but also to discover whether the actual clients and businesses that purchased this software are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Merlin Software reviews across a wide range of social media sites. The information is then presented in a simple to digest form indicating how many users had positive and negative experience with Merlin Software. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Merlin Software?
Merlin Software integrates with the following payment gateways:
- Stripe
- Yespay
- WorldPay
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