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Merlin Software Review
What is Merlin Software?
Merlin Software is an award-winning venue and event management suite that addresses your need to control and manage all your retail, admissions, cafe, memberships, stock and more. The software is comprised of a user-friendly point-of-sale (EPOS) module and powerful back office suite that are ideal for the retail market, visitor attraction, and charity.
With Merlin Software, you have a reliable, robust software to help you sell tickets and products separately or collectively. This lets you ride your product sales on your event tickets and vice-versa, thereby enhancing your add-on sales, improving the margins of your profit, and growing your client base.
Show MoreOverview of Merlin Software Benefits
Merlin Software provides you with a rich, powerful platform that is built to handle any and every kind retail, admissions and charities, with all three having a different set of needs and requirements.
It is an ideal tool for admissions and ticketing, especially for businesses in the visitor attraction sector. Merlin provides users with a vast range of access control options that can be configured to address a throng of requirements. Features such as Adding on- and offline ticketing, barrier control, CRM connectivity and others make Merlin a comprehensive admissions and retail management solution.
Merlin’s ticketing system comes in two options – an online website capable of selling memberships, general entry, vouchers, claim gift aid and much more; and a fully integrated solution that lets you sell and links you directly to Merlin Back Office and EPOS. Both products are presented with a white label website that can be tailored to your specifications to match your current website for complete customer confidence.
Its EPOS (electronic Point-of-Sale) software provides users with comprehensive stock management and sales functionality. It integrates smooth;y into a complete set of back-office store management applications. This functionality gives you total control over your stock as well as provide you with CRM (customer relationship management) features to make it easy for you to manage and grow your customer base.
Show MoreOverview of Merlin Software Features
Merlin Venue
- Wristband
- Online Tickets
- Memberships
- Access Control
- CRM
- End to End Service
- Gift Aid
- Box Office
- Cloud Hosting
- Secure Payments
- Tickets, Events, Memberships, and Products
- Merlin EPOS Integration
- White label web design
- EPOS
- Stock Control
- CRM
- Nominal Ledger
- Supplier Management
- Sales Order
- Donations
- Volunteer Management
- HMRC compliant
- Gift Aid
What Problems Will Merlin Software Solve?
Scenario #1: Jenny is the new manager for a museum and has been tasked with improving the profitability of the gift shop. With Merlin, she can produce reports on the best and worst-selling products and use this to decide how to prioritize her limited shelf-space. In addition, she can focus more on the types of products which sell in higher volumes or yield higher margins to aid her decision making.
Features: Stock reporting, Printable Wristbands, Pre-loaded wristband credit.
Scenario #2: Charles is a member of the board for a UK charity which deals with the preservation of a heritage site. The site runs tours, the attendance of which can fluctuate day by day which caused the onsite cafe to often feel understaffed and deliver poorer quality service.
Initially, Charles recommended a new EPOS system to the board to improve serving times. Once he explained his needs to Merlin, the vendor was able to setup an online tour booking site to anticipate daily staffing needs, as well as collecting gift-aid declarations allowing him to claim 25% on tour sales and donations.
Features: Time-saving EPOS software, Online booking, Ticket sale reporting, Gift-Aid declarations, Customer database
Scenario #3: Alan is the operations director for a chain of bars and clubs around Yorkshire. Following a board meeting concerned with the declining market, he had been tasked with modernizing the group and mitigating inefficiencies.
During his investigations, Alan found that there were discrepancies between stock and till receipts, long waits at the bar and that average spend was down. By moving to a contactless EPOS system with Merlin; Alan reduced serving times, countered the lower cash sums in his customers’ pockets and restricted sale exemptions to management.
Features: Contactless payments, Head-office functionality, Sales reporting, Management restricted options
Merlin Software Position In Our Categories
Knowing that businesses have distinctive business-related requirements, it is practical that they steer clear of picking an all-encompassing, ”best” system. Needless to say, it is futile to try to pinpoint such a software solution even among sought-after software products. The rational step to do is to jot down the different key aspects that necessitate analysis such as major features, budget, technical skill competence of staff members, organizational size, etc. Next, you should perform the research thoroughly. Have a look at some of these Merlin Software evaluations and explore the other software systems in your list more closely. Such comprehensive research ensures you take out poorly fit apps and buy the one that delivers all the function your company requires to achieve growth.
Position of Merlin Software in our main categories:
TOP
100
Merlin Software is one of the top 100 Event Management Software products
If you are considering Merlin Software it may also be a good idea to examine other subcategories of Event Management Software gathered in our base of B2B software reviews.
Enterprises have diverse wants and requirements and no software platform can be ideal in such a situation. It is pointless to try to find a perfect out-of-the-box software app that fulfills all your business requirements. The wise thing to do would be to customize the solution for your specific wants, employee skill levels, finances, and other aspects. For these reasons, do not hasten and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your groundwork, investigate each short-listed system in detail, read a few Merlin Software Event Management Software reviews, call the maker for explanations, and finally choose the application that provides what you require.
How Much Does Merlin Software Cost?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Merlin Software pricing details?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Merlin 8 SMB and enterprise pricing information is only available on request. Contact Alex at Merlinsoft for more details and to receive a no obligation tailored quote based on your requirements.
Merlin Online delivers market beating commission rates at only 2.5%, with no fixed fees per transaction meaning free events cost nothing to host. Tailored website design services are available as an optional extra. Merlin also offers mobile ticket redemption solutions for your event to scan tickets and prevent duplication.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Event Management Software it’s important not only to learn how experts rank it in their reviews, but also to find out if the actual people and companies that bought it are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Merlin Software reviews across a vast array of social media sites. The data is then featured in a simple to understand way revealing how many clients had positive and negative experience with Merlin Software. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Merlin Software?
Merlin Software integrates with the following payment gateways:
- Stripe
- Yespay
- WorldPay
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