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Merlin Software Review
What is Merlin Software?
Merlin Software is an award-winning venue and event management suite that addresses your need to control and manage all your retail, admissions, cafe, memberships, stock and more. The software is comprised of a user-friendly point-of-sale (EPOS) module and powerful back office suite that are ideal for the retail market, visitor attraction, and charity.
With Merlin Software, you have a reliable, robust software to help you sell tickets and products separately or collectively. This lets you ride your product sales on your event tickets and vice-versa, thereby enhancing your add-on sales, improving the margins of your profit, and growing your client base.
Show MoreOverview of Merlin Software Benefits
Merlin Software provides you with a rich, powerful platform that is built to handle any and every kind retail, admissions and charities, with all three having a different set of needs and requirements.
It is an ideal tool for admissions and ticketing, especially for businesses in the visitor attraction sector. Merlin provides users with a vast range of access control options that can be configured to address a throng of requirements. Features such as Adding on- and offline ticketing, barrier control, CRM connectivity and others make Merlin a comprehensive admissions and retail management solution.
Merlin’s ticketing system comes in two options – an online website capable of selling memberships, general entry, vouchers, claim gift aid and much more; and a fully integrated solution that lets you sell and links you directly to Merlin Back Office and EPOS. Both products are presented with a white label website that can be tailored to your specifications to match your current website for complete customer confidence.
Its EPOS (electronic Point-of-Sale) software provides users with comprehensive stock management and sales functionality. It integrates smooth;y into a complete set of back-office store management applications. This functionality gives you total control over your stock as well as provide you with CRM (customer relationship management) features to make it easy for you to manage and grow your customer base.
Show MoreOverview of Merlin Software Features
Merlin Venue
- Wristband
- Online Tickets
- Memberships
- Access Control
- CRM
- End to End Service
- Gift Aid
- Box Office
- Cloud Hosting
- Secure Payments
- Tickets, Events, Memberships, and Products
- Merlin EPOS Integration
- White label web design
- EPOS
- Stock Control
- CRM
- Nominal Ledger
- Supplier Management
- Sales Order
- Donations
- Volunteer Management
- HMRC compliant
- Gift Aid
What Problems Will Merlin Software Solve?
Scenario #1: Jenny is the new manager for a museum and has been tasked with improving the profitability of the gift shop. With Merlin, she can produce reports on the best and worst-selling products and use this to decide how to prioritize her limited shelf-space. In addition, she can focus more on the types of products which sell in higher volumes or yield higher margins to aid her decision making.
Features: Stock reporting, Printable Wristbands, Pre-loaded wristband credit.
Scenario #2: Charles is a member of the board for a UK charity which deals with the preservation of a heritage site. The site runs tours, the attendance of which can fluctuate day by day which caused the onsite cafe to often feel understaffed and deliver poorer quality service.
Initially, Charles recommended a new EPOS system to the board to improve serving times. Once he explained his needs to Merlin, the vendor was able to setup an online tour booking site to anticipate daily staffing needs, as well as collecting gift-aid declarations allowing him to claim 25% on tour sales and donations.
Features: Time-saving EPOS software, Online booking, Ticket sale reporting, Gift-Aid declarations, Customer database
Scenario #3: Alan is the operations director for a chain of bars and clubs around Yorkshire. Following a board meeting concerned with the declining market, he had been tasked with modernizing the group and mitigating inefficiencies.
During his investigations, Alan found that there were discrepancies between stock and till receipts, long waits at the bar and that average spend was down. By moving to a contactless EPOS system with Merlin; Alan reduced serving times, countered the lower cash sums in his customers’ pockets and restricted sale exemptions to management.
Features: Contactless payments, Head-office functionality, Sales reporting, Management restricted options
Merlin Software Position In Our Categories
Knowing that businesses have their own business-related wants, it is rational they abstain from buying an all-in-one, ideal solution. At any rate, it is nearly futile to find such application even among sought-after software products. The efficient thing to do can be to list the different critical functions which demand research such as essential features, costing, skill ability of staff, company size, etc. Then, you should do your product research thoroughly. Browse over these Merlin Software evaluations and scrutinize the other solutions in your list more closely. Such all-encompassing product investigation makes sure you stay away from ill-fitting applications and select the one which delivers all the features your company requires in growing the business.
Position of Merlin Software in our main categories:
TOP
100
Merlin Software is one of the top 100 Event Management Software products
If you are interested in Merlin Software it might also be a good idea to analyze other subcategories of Event Management Software gathered in our database of SaaS software reviews.
Every company has its own characteristics, and can need a particular type of Event Management Software solution that will be designed for their company size, type of customers and employees and even specific niche they support. You should not count on getting an ideal software that is going to work for each company no matter what their background is. It may be a good idea to read a few Merlin Software Event Management Software reviews first and even then you should pay attention to what the solution is intended to do for your business and your staff. Do you require a simple and straightforward app with just essential features? Will you really use the complex functionalities needed by pros and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable app that will fit your budget.
How Much Does Merlin Software Cost?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Merlin Software pricing details?
Merlin Software Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Merlin 8 SMB and enterprise pricing information is only available on request. Contact Alex at Merlinsoft for more details and to receive a no obligation tailored quote based on your requirements.
Merlin Online delivers market beating commission rates at only 2.5%, with no fixed fees per transaction meaning free events cost nothing to host. Tailored website design services are available as an optional extra. Merlin also offers mobile ticket redemption solutions for your event to scan tickets and prevent duplication.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you decide to buy a Event Management Software it’s crucial not only to find out how experts score it in their reviews, but also to discover if the real people and businesses that bought this software are indeed satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Merlin Software reviews across a broad range of social media sites. The data is then presented in a simple to digest format showing how many clients had positive and negative experience with Merlin Software. With that information available you will be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Merlin Software?
Merlin Software integrates with the following payment gateways:
- Stripe
- Yespay
- WorldPay
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