iGo Figure Software Review

iGo Figure Software
Our score: 7.0 User satisfaction: 100%

What is iGo Figure Software?

iGo Figure Software is a low-cost, easy-to-use, and widely used membership and business management software that assists health clubs and fitness centers in operating more efficiently so that their owners, managers, and employees can focus more on the people that matter most to their business – customers and members. Built with a robust, flexible, and user-friendly interface, the health club and fitness center management software is developed by Go Figure, Inc., a software company that is trusted by thousands of businesses and facilities around the world, thereby having a large customer base.

iGo Figure Software can be used in a variety of businesses and industries which include martial arts studios, dance studios, massage and health spas, gymnastic and cheer gyms, hair and nail salons, yoga and pilates studios, and even in daycare centers. The software offers business management features such as the capability to create different types of membership and service offerings, conduct inventory, handle employee’s timesheets, schedule shifts based on members’ attendance, and generate various customizable reports.

The club management software ensures that users are able to easily access all important information and data about their members. It allows them to track any data or attribute related to their members like health condition and attendance. Communication features are also included in the software, allowing club owners, managers, or employees to send emails to specific groups of members and access letter templates to remind and notify members on cancellation or payment collection.

The software offers point-of-sale features which make it possible to process credit card payments and electronic funds transfers within the software. iGo Figure Software allows members to track the schedules of their classes or sessions online. They can also sign in using a keytag swipe when they visit the club as well as make purchases without the need to bring their wallets with them. Last but not least, the health club and fitness center management solution helps employees work conveniently and fast. They will be able easily to navigate through the software through the aid of color-coded menus. Also, the software permits them to track daily member attendance in real time and identify members present in the club by viewing their names and photos on the screen.

Overview of iGo Figure Software Benefits

Have Full Control Of Your Business

iGo Figure Software enables owners and managers of various health clubs, fitness centers, gyms, studios, spas, and facilities to be on top of all aspects of their operations and have full control of their business. Because of this, the software provides them with business management capabilities that enable them to define the membership and service packages they want to deliver to customers, manage the products they are selling, and handle their employees.

Set Up Different Membership And Service Offerings

With iGo Figure Software, users will be able to create and describe as many membership and service plans and packages as they want. As they set such membership and service offerings, they can include different types of payment options and define the payment dates they want. They can create service offerings wherein customers need to pay on a per session basis like personal training, tanning, or daycare drop-ins.

Manage Product Purchases And Track Inventory

When it comes to managing product purchases, the software has a point-of-sale system that permits users to process payments and even manage refunds quickly. When products are running low on their inventory, they will be able to receive alerts. To generate more income especially from products that are mostly purchased by their customers, they can show ads on the Member Welcome Screen.

Employee Management

Employee management is another component of the software’s business management capabilities. With such component, owners and managers can create different employee profiles and add security configurations to these profiles so that authorized employees can access specific areas in the software according to their profiles and the security settings that have been configured. Additionally, employees’ timesheets can be accessed and tracked. These timesheets display information about the worked hours of employees, the sessions they performed, and the commissions they generated from membership and service sales.

 Staff Scheduling Based On Attendance Patterns

Furthermore, iGo Figure Software features an intelligent staff scheduling capability which enables club owners and managers to schedule work shifts based on historical data that shows patterns in members’ attendance. This is to ensure that they have enough employees, coaches, and trainers in their club or facility during peak times.

Generate Standard And Custom Reports

The club management software lets users access all the data they need related to the operations of their club or facility so they can evaluate its performance and drill down into every important aspect of it. This is made possible through the aid of iGo Figure Software’s report generator. This tool allows users to create any type of custom report. If they want to quickly generate reports, the software comes with more than 100 premade reports which are comprised of the most commonly used reports for club, gym, studio, and daycare center operations.

Store And Access Member Data

iGo Figure Software ensures that owners, managers, and employees are able to easily access all data about their members. The software can actually accommodate an unlimited number of members, allowing users to add as many members as they want with no extra cost. Thus, they will be able to store and access a large amount of member data. Also, they don’t have to worry about backing up their data because the software automatically handles that.

Create Member Attributes To Track Specific Data

In order for users to track specific data related to their members, iGo Figure permits them to create different types of member attributes which they can customize. For example, if they want to view who among their members have heart conditions or diabetes, the software immediately generates data for such purpose.

Keep Track Of Important Information Using Flags

The software also uses flags to alert staff on important information as customers sign in during visits. These flags are displayed on the Attendance Panel where the names of the visiting customers are also shown. Thus, when a customer is currently celebrating his or her birthday, users will be notified about that. In case some customers are assigned to collections, flags are generated for them too.

Targeted Mass Emailing Capability

With iGo Figure Software, communicating with members is a breeze. The club management software offers a mass emailing capability which allows users to send emails to all their members at once. If they want to mass email specific groups of members, they can also do that using report filters.

Integrated Member Retention System

In addition, the software delivers a sophisticated and integrated system designed to decrease member attrition rates. Through such system, targeted email messages are sent out to members based on how often they visit the club. Utilizing data on attendance patterns, this system is very useful for encouraging less active customers and reaching out to lost customers, thereby increasing customer retention.

Money Management

iGo Figure Software simplifies how clubs and facilities process payments from their customers. Whether members are purchasing and paying products and services through credit cards or electronic bank transfers, the software can handle that instantly. Thus, credit card and bank account draft payments can all be processed quickly from within the software. Payments for recurring dues, likewise, can be processed in batches all at the same time.

Collections Feature

In addition, the software is built with a collections feature. With this feature, members who haven’t paid yet their dues and other fees are recorded by the software. This feature works seamlessly with the software’s template letter system, permitting users to generate and send professional collections letters to such members.

Keytag Scanning Capability

iGo Figure Software comes with robust features that are designed to help clubs and facilities deliver an outstanding customer experience. One of these features is it provides members with the capability to access the club or facility and sign in using a barcoded keytag swipe. The keytag scanning feature of the software can also produce printed labels which are very useful for daycare centers, permitting users to easily track the children in their center.

Runs On Two Monitors

Another great feature offered by iGo Figure Software is that it utilizes two computer monitors. Thus, from one computer monitor, members can access the screen called Member Welcome Screen. This is a screen which can be customized and personalized according to the customer’s preferences. When they enter the club or facility, and check in by scanning their barcoded keytag swipe; this screen will show them their own photo, attendance information, and alerts on weigh-and-measure days.

From the screen, they can also view messages that are exclusively sent to them or general announcements that are delivered to all the members. On the other hand, a separate computer monitor can be accessed by the employee of the club or facility. This dual monitor capability of the software is a very convenient feature, as members can easily access information from one monitor while employees can focus on the tasks they are performing from the other monitor.

Perform Tasks Efficiently

To wrap it, the club management software ensures that employees will be able to perform their tasks efficiently. For example, as members check in on a particular day, employees can view their photos and names, enabling them to easily recognize the members who are visiting the club that day. Also, the software is equipped with color-coded menus which make it easy for them to navigate through the software. They can even clock in by simply using their own barcoded keytag swipe. If they want to view the schedules of their work shifts, the software permits them to do that online.

Overview of iGo Figure Software Features

  • Business Management
  • Membership and Service Sales
  • Create An Unlimited Number of Unique Memberships
  • Create Service Offerings Paid by The Session
  • Product Sales
  • Point of Sale and Refund System
  • Low-Quantity Inventory Alerts
  • Employee Management
  • Employee Profiles
  • Security Settings
  • Staff Scheduling Based on Attendance Trends
  • Reports
  • Report Generator for Custom Reports
  • Over 100  Commonly Used Reports
  • Membership Management
  • Access Member Data
  • Track Member Attributes
  • Flags
  • Member Communications
  • Mass Email
  • Send Mass Emails To Targeted Member Groups
  • Reminder and Notification Letter Templates
  • Member Retention System
  • Money Management
  • Integrated Credit Card Processing
  • Electronic Funds Transfers (Bank Account Drafts)
  • Batch Processing for Recurring Dues
  • Gift Certificates
  • Print Deposit Slips
  • Online Viewing of Class Schedules and Appointments
  • Keytag Sign-In
  • Dual Monitor
  • Member Welcome Screen
  • Color-Coded Menus
  • Manage and View Work Shifts Online
  • Real-Time Attendance Monitoring
  • Daily Member Attendance List
  • Member Photos for Quick Name and Face Recognition

iGo Figure Software Position In Our Categories

Knowing that companies have special business needs, it is only practical that they abstain from getting a one-size-fits-all, ”best” system. Needless to say, it would be almost impossible to come across such a software solution even among branded software products. The sensible thing to undertake can be to list the different key factors which need analysis like key features, packages, technical skill competence of the employees, business size, etc. After which, you must double down on the research fully. Go over these iGo Figure Software analyses and scrutinize each of the software options in your list in detail. Such comprehensive research ascertains you steer clear of poorly fit software products and choose the system that includes all the aspects you require business requires.

Position of iGo Figure Software in our main categories:

TOP 100

iGo Figure Software is one of the top 100 Club Management Software products

If you are interested in iGo Figure Software it might also be sensible to analyze other subcategories of Club Management Software gathered in our database of SaaS software reviews.

Every company is different, and can call for a special Club Management Software solution that will be designed for their business size, type of customers and employees and even specific niche they deal with. It's not wise to count on getting an ideal app that will be suitable for each business no matter what their history is. It may be a good idea to read a few iGo Figure Software Club Management Software reviews first and even then you should keep in mind what the solution is intended to do for your company and your staff. Do you require an easy and straightforward app with only elementary features? Will you really use the advanced tools required by experts and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable service that will fit your budget.

How Much Does iGo Figure Software Cost?

iGo Figure Software Pricing Plans:

Free Trial

Client-Based Version (Local Install)


Cloud-Based Version (Online Version)


iGo Figure Software offers two SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly subscription and the pricing varies depending on the edition you’re going to purchase.

The software has two editions, a client-based edition which is installed locally and cloud-based edition which can be accessed and run online. Give the details a look, and select the best plan or edition for your business:

Client-Based Version (Local Install)

  • $79/Mo. – Billed Monthly

Cloud-Based Version (Online Version)

  • $99/Mo. – Billed Monthly

With the purchase of iGo Figure and the monthly license fee, you receive:

  • Free upgrades
  • Unlimited technical support
  • Free training via web, live events, and teleconferences
  • A 60-day money-back satisfaction guarantee

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iGo Figure Software reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iGo Figure Software. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Turkish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are iGo Figure Software pricing details?

iGo Figure Software Pricing Plans:

Free Trial

Client-Based Version (Local Install)


Cloud-Based Version (Online Version)


iGo Figure Software offers two SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly subscription and the pricing varies depending on the edition you’re going to purchase.

The software has two editions, a client-based edition which is installed locally and cloud-based edition which can be accessed and run online. Give the details a look, and select the best plan or edition for your business:

Client-Based Version (Local Install)

  • $79/Mo. – Billed Monthly

Cloud-Based Version (Online Version)

  • $99/Mo. – Billed Monthly

With the purchase of iGo Figure and the monthly license fee, you receive:

  • Free upgrades
  • Unlimited technical support
  • Free training via web, live events, and teleconferences
  • A 60-day money-back satisfaction guarantee

What integrations are available for iGo Figure Software?

iGo Figure Software integrates with the following services and systems:

  • ACH Direct
  • Forte Payment Processing
  • iGo Door Access System
  • Retention Management

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Reviewed By Nestor Gilbert
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