Kitomba Review

Our score: 7.9 User satisfaction: 100%

What is Kitomba?

Kitomba is a spa and salon management software used by business owners and their staff members to handle online booking and appointment scheduling for customers. This tool is vital in setting business strategies to maximize the earning potentials driven by salon and spa centers. With more than 50 million visits processed so far, Kitomba also counts as one of the most popular membership management solution on the market.

The system is notably easy to install and set up, and works perfectly on all browsers and devices. It will also make it possible to send automated reminders to your clients, and have their records at your fingertips to simplify service delivery. Kitomba also offers a number of customizable records you can use to detect opportunities, tackle negative trends, and get the whole picture of how your business is progressing.

Overview of Kitomba Benefits

As a customer relationship and resource management  software, Kitomba One offers convenient ways to manage customer needs and requests. Its User Permission Feature allows staff members of salon and spa centers to access database to check online booking anytime and anywhere. This eliminates the burden for managers to remind their staff members of any upcoming visits by customers. Usually, the process of planning and preparation for scheduled appointments are done manually through phone calls or emails but with the introduction of this software the job becomes easier.

Kitomba system doesn’t only remind staff members for scheduled appointments because  the customers and clients themselves are also provided with appointment reminders to ensure that they will show up on the schedule set. This feature improves the attainment of targeted market since a list of clients that have the potential to purchase beauty products and request salon and spa services would be useless if it won’t be converted to successful visits.

Kitomba One Software also has a unique feature that reports customer database that guides salon and spa owners to review the performance of their staff members and set business strategies to improve sales. Kitomba’s Star Clients Feature shows customer behavior which is  indicative of how he or she is satisfied with the services and products from a salon and spa center. This feature highlights rebooking and spending  patterns and provides information on the types of services that a particular client enjoys. Hence, if a client for example schedules more appointments for facial care services and less for hair treatments; business owners can identify an area of opportunity to market hair treatment services to such client rather than  spending money to acquire new sets of customers who never visited his or her salon/spa center.

The software therefore promotes cost-effective marketing through repeat visits and rebookings. Star Client Feature is also a great tool to determine who among the staff members have the highest number of Star Clients for a given time range, and who got the lowest. This serves as a guideline to incorporate performance incentives and bonuses as well as training to improve delivery of services by each staff members.

Overview of Kitomba Features

  • User Access
  • Online Booking
  • Appointment Scheduling
  • Appointment Reminders
  • Targeted Marketing
  • Client Past Visit History
  • Sales and Services Reporting
  • Star Clients Reporting
  • Multi-Location
  • Employee Management
  • Point of Sale

Kitomba Position In Our Categories

Knowing that companies have distinct business-related needs, it is rational that they steer clear of going for an all-in-one, ”best” software product. Needless to say, it would be futile to try to discover such an app even among popular software solutions. The rational thing to do would be to jot down the varied critical functions that demand deliberation like key features, costing, skill ability of staff members, company size, etc. The second step is, you must conduct your research through and through. Read these Kitomba review articles and look into the other software solutions in your shortlist in detail. Such comprehensive research ensures you steer clear of unsuitable software products and choose the one which has all the benefits you require business requires.

Position of Kitomba in our main categories:

TOP 100

Kitomba is one of the top 100 Appointment Scheduling Software products

TOP 50

Kitomba is one of the 50 Club Management Software products

If you are considering Kitomba it might also be a good idea to examine other subcategories of Club Management Software collected in our database of SaaS software reviews.

Since each organization has particular business wants, it is prudent for them to desist from looking for a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such a platform even among popular software platforms. The clever thing to do would be to jot down the various vital elements that require consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Kitomba Club Management Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive homework can make sure you reject ill-fitting systems and choose the system that provides all the aspects you need for business success.

How Much Does Kitomba Cost?

Kitomba Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kitomba reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kitomba. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Kitomba Alternatives

Top Competitors To Kitomba By Price

Product name:

Trending Club Management Software Reviews

Product name:

Kitomba Comparisons

What are Kitomba pricing details?

Kitomba Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Kitomba?

Kitomba One Software can be integrated with several e-mail marketing platforms such as MailChimp to generate lists of clients for e-mail campaign purposes. The integration allows Kitomba One users to produce quality newsletters and reach out to potential clients.


is waiting for
your first review.


Write your own review of this product


More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.


Sign in with company email

Sign in with company email

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?


Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.