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Kitomba REVIEW

Club Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.9

What is Kitomba?

Kitomba is a spa and salon management software used by business owners and their staff members to handle online booking and appointment scheduling for customers. This tool is vital in setting business strategies to maximize the earning potentials driven by salon and spa centers. With more than 50 million visits processed so far, Kitomba also counts as one of the most popular membership management solution on the market.

The system is notably easy to install and set up, and works perfectly on all browsers and devices. It will also make it possible to send automated reminders to your clients, and have their records at your fingertips to simplify service delivery. Kitomba also offers a number of customizable records you can use to detect opportunities, tackle negative trends, and get the whole picture of how your business is progressing.

Overview of Kitomba Benefits

As a customer relationship and resource management  software, Kitomba One offers convenient ways to manage customer needs and requests. Its User Permission Feature allows staff members of salon and spa centers to access database to check online booking anytime and anywhere. This eliminates the burden for managers to remind their staff members of any upcoming visits by customers. Usually, the process of planning and preparation for scheduled appointments are done manually through phone calls or emails but with the introduction of this software the job becomes easier.

Kitomba system doesn’t only remind staff members for scheduled appointments because  the customers and clients themselves are also provided with appointment reminders to ensure that they will show up on the schedule set. This feature improves the attainment of targeted market since a list of clients that have the potential to purchase beauty products and request salon and spa services would be useless if it won’t be converted to successful visits.

Kitomba One Software also has a unique feature that reports customer database that guides salon and spa owners to review the performance of their staff members and set business strategies to improve sales. Kitomba’s Star Clients Feature shows customer behavior which is  indicative of how he or she is satisfied with the services and products from a salon and spa center. This feature highlights rebooking and spending  patterns and provides information on the types of services that a particular client enjoys. Hence, if a client for example schedules more appointments for facial care services and less for hair treatments; business owners can identify an area of opportunity to market hair treatment services to such client rather than  spending money to acquire new sets of customers who never visited his or her salon/spa center.

The software therefore promotes cost-effective marketing through repeat visits and rebookings. Star Client Feature is also a great tool to determine who among the staff members have the highest number of Star Clients for a given time range, and who got the lowest. This serves as a guideline to incorporate performance incentives and bonuses as well as training to improve delivery of services by each staff members.

Overview of Kitomba Features

  • User Access
  • Online Booking
  • Appointment Scheduling
  • Appointment Reminders
  • Targeted Marketing
  • Client Past Visit History
  • Sales and Services Reporting
  • Star Clients Reporting
  • Multi-Location
  • Employee Management
  • Point of Sale

Kitomba Position In Our Categories

Position of Kitomba in our main categories:

50

Kitomba is one of the top 50 Appointment Scheduling Software products

50

Kitomba is one of the top 50 Club Management Software products

50

Kitomba is one of the top 50
Appointment Scheduling Software products

50

Kitomba is one of the top 50
Club Management Software products


If you are considering Kitomba it could also be sensible to analyze other subcategories of Best Appointment Scheduling Software collected in our base of B2B software reviews.

Each business has its own characteristics, and might call for a special Appointment Scheduling Software solution that will be fit for their company size, type of customers and staff and even particular industry they cater to. We advise you don't count on locating a perfect services that is going to be suitable for each business no matter what their history is. It may be a good idea to read a few Kitomba reviews first and even then you should remember what the service is supposed to do for your business and your staff. Do you need a simple and intuitive app with only elementary features? Will you really make use of the complex functionalities needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a trustworthy solution that will match your budget.

How Much Does Kitomba Cost?

Kitomba Pricing Plans:

Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kitomba reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kitomba. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are Kitomba pricing details?

Kitomba Pricing Plans:

Kitomba’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Kitomba?

Kitomba One Software can be integrated with several e-mail marketing platforms such as MailChimp to generate lists of clients for e-mail campaign purposes. The integration allows Kitomba One users to produce quality newsletters and reach out to potential clients.

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