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NetDocuments Review

NetDocuments
Our score: 7.8 User satisfaction: 100%

What is NetDocuments?

NetDocuments is a handy Security-as-a-Service platform designed for cloud-based documentation and email management. It comes with world-class security, encryption, and compliance solutions built-into the service and allows creating, managing, securing, accessing and collaborating on documents and email from any location or device. NetDocuments is a good choice from a security point of view, as it has private and redundant ISO 27001 datacenters, is SSAE-16 (SOC2) certified and complies with SEC, FINRA and HIPPA.

Not only is the solution powerful and secure, but it makes it fairly simple to use the complete suite of document & email management tools, including Document Management, Security and Compliance, Mobility, Email Management, Disaster Recovery & Collaboration,  under a single turnkey-solution. It’s a powerful and secure alternative to on-premises document management systems.

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Overview of NetDocuments Benefits

NetDocuments combines power and simplicity to help companies reduce costs and increase productivity using tools like enterprise search, project-centric workspaces, built-in disaster recovery, and much more. It saves companies from the costs and barriers related to on-premise hardware and software, and offers world-class datacenters and security.

It is a modern platform able to scale according to requirements of both small and large-size firms. The suite can seamlessly integrate with Microsoft Office and Adobe apps for better document creation, organization, editing, and collaboration. Full-text enterprise search allows to search across the entire repository, including phrases, metadata, Boolean operators and spell checking. Customizable retention policies allow effective management of the entire document lifecycle.

Documents can be organized across cabinets, folders, tags, or workspaces all across the global repository for improved efficiency. Users can create, modify and collaborate on documents with rights to lock, and control versioning, while the software also allows granting or restricting edit and access rights to individuals as well as user groups.

Automatic alerts and notifications for folders and documents ensure that users are on the same page and constantly updated about changes. Audit trial of documents tracks all activity by user, time, data, and action. Documents can also easily be stamped for approval to ensure a smooth workflow process. It can also integrate with a number of third party applications, allowing users to be more productive.

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Overview of NetDocuments Features

  • Document and Email Management
  • Security, encryption and compliance
  • Private and redundant ISO 27001 datacenters
  • SEC, FINRA, HIPAA compliance
  • SSAE-16 (SOC 2) certified
  • Encryption both in transit and at rest
  • Disaster recovery
  • Collaboration
  • Document organization
  • Enterprise search
  • User access and rights
  • Record management and retention
  • Automatic alerts
  • Audit trails
  • Approval
  • Versioning
  • iOS app

NetDocuments Position In Our Categories

Knowing that businesses have distinctive business requirements, it is logical they avoid picking a one-size-fits-all, ideal business program. Be that as it may, it is difficult to discover such a software product even among popular software systems. The efficient thing to do would be to write the varied chief aspects that merit investigation including major features, pricing, skill capability of staff, company size, etc. The second step is, you must double down on your product research through and through. Go over some NetDocuments evaluations and scrutinize each of the software programs in your list in detail. Such well-rounded product investigation guarantees you avoid unfit apps and pay for the one that has all the tools your company requires.

Position of NetDocuments in our main categories:

TOP 500

NetDocuments is one of the top 500 Collaboration Software products

TOP 100

NetDocuments is one of the 100 File Sharing Software products

TOP 500

NetDocuments is one of the top 500 IT Management Software products

There are popular and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s unique wants? A market-leading software application may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few NetDocuments Document Management Systems reviews and think about the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, select a few apps that fit your needs. Try out the free trials of these apps, read online reviews, get clarifications from the seller, and do your research systematically. This exhaustive homework is certain to aid you choose the most excellent software platform for your organization’s unique requirements.

How Much Does NetDocuments Cost?

NetDocuments Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are NetDocuments pricing details?

NetDocuments Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NetDocuments’ SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We know that when you choose to buy a Document Management Systems it’s crucial not only to learn how professionals evaluate it in their reviews, but also to discover if the actual people and businesses that purchased this software are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and NetDocuments reviews across a broad range of social media sites. The information is then presented in an easy to digest way indicating how many people had positive and negative experience with NetDocuments. With that information at hand you should be equipped to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NetDocuments?

NetDocuments integrates with the following business systems and applications:

  • Microsoft Office apps
  • Adobe apps
  • Cilo
  • Desktop email
  • Desktop scanner
  • Gmail extension
  • Redtail
  • WorkPerfect
  • Workshare

NetDocuments User Reviews

NetDocuments average rating:

Average score
4.5/5 (10 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Evalyn

PROS: I love that it allows users to customize the homepage making it easier to access the frequently opened documents and anything you line up in your to-do list. This definitely makes remote work easier because of its accessibility and functionality.

CONS: I don't like it that I have to manually link Clio to Netdocs. It slows down the process.

Reviewed 5 years ago

Read full review >

The least favorable review

Jaquan

PROS: NetDocuments make document sharing a lot more convenient. You can just simply share the NetDoc ID to those who have an account, and shareable link to those that don't.

CONS: They could improve on the layout and organization of the folders because it's hard to search for a document.

Reviewed 4 years ago

Read full review >

More reviews from 10 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Go paperless!

Read full review >
Edwardo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: 11-50 Employees Industry: Financial Services

PROS: I love that it allows users to control the privacy settings of a document or a folder.

CONS: They could improve the check-in and the out system further.

What do you think about this review?

Great Poor

Great app, I recommend it!

Read full review >
Mohammad
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: Law Practice

PROS: I love NetDocs accessibility and functionality. It allows me to use it even if I'm not in the office. It also makes document searches easier.

CONS: It needs to improve by adding a multi-level search function to make the document search even more optimized. It can also be confusing when you click a document because the action differs depending on the device you're using to access it. I wish they could also add more compatible PDF software.

What do you think about this review?

Great Poor
Show More User Reviews (10)

For people on the go

Read full review >
Mohamed
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 11-50 Employees Industry: Law Practice

PROS: NetDocs is super helpful in managing and sharing documents. It organizes documents well -- segregates it into types and by the client. The unique thing about it is that the user can "check out" a document if they are working on it. It also allows you to save different versions of the documents.

CONS: I recommend NetDocs. I have no complaints.

What do you think about this review?

Great Poor

Secured document sharing

Read full review >
Jaquan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: NetDocuments make document sharing a lot more convenient. You can just simply share the NetDoc ID to those who have an account, and shareable link to those that don't.

CONS: They could improve on the layout and organization of the folders because it's hard to search for a document.

What do you think about this review?

Great Poor

Secured way to store documents

Read full review >
Willie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.05.2021 Company Size: More than 100 Employees Industry: Legal Services

PROS: What I like most about it is its intuitive and user-friendly interface.

CONS: It doesn't allow drag-and-drop when transferring documents from local storage.

What do you think about this review?

Great Poor

Love the “Check Out” Feature!

Read full review >
Carmen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.05.2021 Company Size: More than 100 Employees Industry: Law Practice

PROS: It provided me an accessible storage system and a searchable database for my files. It allows me to search for files using a docket number or name of our law firm's clients. I also love that it's integrated with Outlook!

CONS: I experienced some glitches with the status of the documents -- whether it's saved or checked in. There are some delays when it comes to this. Retrieving documents can also be slow sometimes.

What do you think about this review?

Great Poor

I like this program in general

Read full review >
Tianna
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.06.2020 Company Size: More than 100 Employees Industry: Law Practice

PROS: Loading multiple documents to the program is a breeze! I like it.

CONS: I have to be honest -- searching for documents is actually not optimized. I wish they would improve this.

What do you think about this review?

Great Poor

Saves us some local storage space!

Read full review >
Dameon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.06.2020 Company Size: More than 100 Employees Industry: Renewables & Environment

PROS: Its integration with MS Outlook makes it an intuitive program. It allows you to save emails into the program which I find amazing. The program is so intuitive that it provides workspace suggestions based on your task trend whenever you're saving something.

CONS: The user interface could be better though. I find it hard to navigate around it.

What do you think about this review?

Great Poor

Our firm loves it!

Read full review >
Evalyn
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.05.2020 Company Size: 11-50 Employees Industry: Legal Services

PROS: I love that it allows users to customize the homepage making it easier to access the frequently opened documents and anything you line up in your to-do list. This definitely makes remote work easier because of its accessibility and functionality.

CONS: I don't like it that I have to manually link Clio to Netdocs. It slows down the process.

What do you think about this review?

Great Poor

Good for offices with remote workers

Read full review >
Amparo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.05.2020 Company Size: 11-50 Employees Industry: N/A

PROS: This cloud-based storage system has been really beneficial for employees who are working remotely or are always in-transit. It's really a good program, especially with its online suite and app support!

CONS: We did have an experience with some bugs that I needed to resolve because it's already stressing us out.

What do you think about this review?

Great Poor
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NetDocuments user reviews

Go paperless!

Read full review >
Edwardo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: 11-50 Employees Industry: Financial Services

Great app, I recommend it!

Read full review >
Mohammad
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: Law Practice

For people on the go

Read full review >
Mohamed
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.07.2021 Company Size: 11-50 Employees Industry: Law Practice

Secured document sharing

Read full review >
Jaquan
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.06.2021 Company Size: More than 100 Employees Industry: N/A

Secured way to store documents

Read full review >
Willie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.05.2021 Company Size: More than 100 Employees Industry: Legal Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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