NexTraq Review
What is NexTraq?
NexTraq is a GPS fleet management solution that can be used by companies with fleets ranging from 2 to more than 2,000 vehicles. Since its inception, NexTraq has been a leading innovator in the telematics space with its popular platform and mobile app. Within a span of 15 years, it has won the trust of more than 7,500 customers worldwide. The company has been expanding rapidly over the last few years. Businesses of all sizes are subscribed to this app.
Headquartered in Atlanta, GA, NexTraq is a Michelin group company. The company’s stated goal is to provide an easy-to-use, comprehensive, and reliable solution in the GPS vehicle and fleet tracking industry.
NextTraq is leader in the telematics industry with more than 7,500 customers and 15 years of industry experience. 95% of its customers are willing to refer the solution to their contacts. The company’s US-based operations include extended customer service, in-house software development, sales, training and support, and a nationwide installer network.
NexTraq is used by top companies such as Pittsburgh Glass Works, Critical Power Solutions Inc., Landscape Concepts Management, and Acres Group.
Show MoreOverview of NexTraq Benefits
Reporting Feature
NextTraq’s reports include easy-to-read charts and graphs, and the information offered in the reports is comprehensive and easy to understand. Plus, you can customize the reports to ensure you get only required information.
NexTraq’s map is highly interactive and allows you to view even the weather around your vehicles so that you can keep your drivers secure if there’s a storm. Plus, you can inform your clients if a service or delivery will be late due to bad weather. Another benefit is you can set up geofences by zip code in the map and you will get an alert if a driver enters the geofenced area.
A highlight of this fleet tracking solution is it keeps your vehicles’ history forever unlike most other services that only keep the history for a month to 90 days. You can use this lifetime history to monitor trends in drivers’ behaviors and train them to improve their performance.
Tracking Feature
NexTraq’s GPS vehicle tracking service can track the routes your drivers take and the stops they make, and you can view routes and stops in detail. You can also track safety data such as harsh acceleration, harsh braking, and speeding.
Users can set up the service to get maintenance information such as when a tire rotation or oil change is due. This can help you save money on vehicle repairs as you can proactively take care of your vehicles.
Contract and Installation
The hardware offered NexTraq does not need professional installation, which can save you time and money. The hardware is hidden from drivers, so you don’t need to worry about drivers tampering with your devices. There is a startup fee per unit that you need to pay. If you decide to cancel service early, you need to pay a cancellation fee.
Help and Support
You can contact customer support via phone, live chat, or email. Plus, there is a FAQs page on their website that provides answers to common queries.
Show MoreOverview of NexTraq Features
- Dispatch Management
- Driver Management
- Fuel Management
- Maintenance Scheduling
- Mileage Tracking
- Routing
- Vehicle Tracking
- Work Order Management
NexTraq Position In Our Categories
Knowing that companies have special business needs, it is reasonable they avoid settling on an all-in-one, ”best” software system. However, it would be difficult to try to pinpoint such a software product even among well-known software solutions. The rational step to do is to jot down the varied significant aspects that merit analysis like key features, costing, technical skill ability of staff, organizational size, etc. The second step is, you must perform your research fully. Have a look at some NexTraq evaluations and explore each of the solutions in your list in detail. Such all-encompassing research can make sure you drop ill-fitting apps and subscribe to the system that delivers all the tools your company requires.
Position of NexTraq in our main categories:
TOP
1
NexTraq is top 1 Fleet Management Software product
If you are interested in NexTraq it could also be beneficial to analyze other subcategories of Fleet Management Software gathered in our base of B2B software reviews.
Every organization has different wants and requires an application that can be customized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no platform can provide perfect tools out-of-the-box. When you search a software product, first be sure what you require it for. Read some NexTraq Fleet Management Software reviews and ask yourself do you want basic features or do you want sophisticated functionality? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to assist your search. There are plenty of elements that you need to consider and these include your finances, specific business needs, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the system that provides all that you require to boost your organization competence and productivity.
How Much Does NexTraq Cost?
NexTraq Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are NexTraq pricing details?
NexTraq Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
NexTraq’s enterprise pricing information is available by quote only. Contact NexTraq for detailed pricing information and a custom quote for your company’s needs.
User Satisfaction
Positive Social Media Mentions
37
Negative Social Media Mentions
1
We know that when you choose to purchase a Fleet Management Software it’s crucial not only to see how professionals score it in their reviews, but also to check whether the actual users and companies that purchased these solutions are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and NexTraq reviews across a wide range of social media sites. The information is then displayed in an easy to digest form showing how many people had positive and negative experience with NexTraq. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NexTraq?
Integration is simple with tools such as the NexTraq QuickBooks import wizard. In just one click, you can import your QuickBooks customer data into your NexTraq account.
NexTraq User Reviews
NexTraq average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Tracking where our vehicles are and who is in charge of them used to be a difficult task. But with NexTraq, no truck gets driven out of the garage without being checked out through this system. We can see just how fast our drivers traverse from point A to point B, and how long they stay in pitstops. It gives us a pretty good estimate of our profits and gains based on the number of hours our trucks spend on the road.
CONS: There is no way for me to verify whether a driver really did spend an x amount of time for a pee break or a pitstop. I hope that we would have the capacity to confirm this information or not. Other than this, I don't really have any other complaint.
The least favorable review
PROS: I love how it allows you to program what element you would like to track--be it the driver or the actual vehicle. Now, we can easily locate our fleet and make sure that they get to their destination (and back) on time.
CONS: There are times when I've noticed that the system jumbles up the user vs the vehicle. I might look up the driver and get the results related to the vehicle he is currently driving. The same can happen vice versa.
More reviews from 4 actual users:
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Latest
- Latest
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It is an excellent tracking solution
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.08.2021
Company Size: 11-50 Employees
Industry: N/A
PROS: We love this platform as it has many great features and is very accurate in its locations.
CONS: Unfortunately, NextTraq's customer service is not helpful. We had to contact them several times regarding our inquiry and their response was very prompt and lacked substance. They weren't able to present us with many options.
Gives very accurate reports.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 16.06.2021
Company Size: More than 100 Employees
Industry: Automotive
PROS: I love how it allows you to program what element you would like to track--be it the driver or the actual vehicle. Now, we can easily locate our fleet and make sure that they get to their destination (and back) on time.
CONS: There are times when I've noticed that the system jumbles up the user vs the vehicle. I might look up the driver and get the results related to the vehicle he is currently driving. The same can happen vice versa.
Helpful and accurate!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 18.10.2019
Company Size:
Industry: Automotive
PROS: Tracking where our vehicles are and who is in charge of them used to be a difficult task. But with NexTraq, no truck gets driven out of the garage without being checked out through this system. We can see just how fast our drivers traverse from point A to point B, and how long they stay in pitstops. It gives us a pretty good estimate of our profits and gains based on the number of hours our trucks spend on the road.
CONS: There is no way for me to verify whether a driver really did spend an x amount of time for a pee break or a pitstop. I hope that we would have the capacity to confirm this information or not. Other than this, I don't really have any other complaint.
An irreplaceable tool
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 01.10.2019
Company Size: More than 100 Employees
Industry: Automotive
PROS: Logistics-wise, this is really a very brilliant tool to have in your arsenal.
CONS: There's nothing I would change about this solution.
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NexTraq user reviews
It is an excellent tracking solution
Read full review >
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 22.08.2021
Company Size: 11-50 Employees
Industry: N/A
Gives very accurate reports.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 16.06.2021
Company Size: More than 100 Employees
Industry: Automotive
Helpful and accurate!
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 18.10.2019
Company Size:
Industry: Automotive
An irreplaceable tool
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 01.10.2019
Company Size: More than 100 Employees
Industry: Automotive
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