NUACOM Review
What is NUACOM?
NUACOM is a cloud-based business phone system that caters to the varying needs and budgets of small, medium, and large enterprises. Affordable and robust, NUACOM gives your business that distinctive edge in terms of internal and external business communication. With a very rich communication platform, NUACOM will certainly be an essential cog in enhancing your sales and bettering your customer and support services.
This cloud-based business phone solution allows you to easily and efficiently connect all your internal departments as well as various business locations. The system comes with more than 50 telephony features such as voice mail, advanced reporting, SMS capabilities, SIM card hosting, free landline and international calls, call forwarfing, call conference, and more.
Show MoreOverview of NUACOM Benefits
NUACOM provides businesses of all types and sizes with a powerful and versatile cloud-based telephone system that does more than what traditional phone solutions can. For one, you enjoy a centralized phone platform that connects not only your internal departments, but your entire business network. Whether you have two other business locations or a hundred more, NUACOM brings all the functionalities and capabilities to keep your business telephone communications up and running reliably and smoothly.
More than just High-Definition Call Quality, NUACOM’s business phone systems are loaded with advanced features that are not offered by convention business communicationss providers. It offers a voicemail service that you can access even when you are not at your office. Advanced reporting tools goves you all the details and valuable information on all your company’s phone calls. From the software’s web interface, you can view all the data, allowing you to spot major issues such as bottlenecks and quickly address them long before they become a problem.
Contact management is a breeze with NUACOM, thanks to its centralized phone book feature. All your contacts are stored and managed in one place, which makes access easy and fast. Whenever you need to add new contacts or import them to a new location, or add specific notes for each contact, NUACOM makes every process seamless.
Customers who call for support don’t like to wait on the line, even for a second. NUACOM’s call queuing feature ensures that you customers will never hear a busy tone, even if there is no agent available at the moment or the line is busy.
Show MoreOverview of NUACOM Features
- Interactive Voice Response Menu (Multi-Level)
- Call Recording
- Call Queuing
- Business SMS
- Secured Call Conferencing Room
- International Numbers
- Unlimited Calls to selected countries
- Salesforce Integration
- ZenDesk Integration
- Google Contacts Integration
- MailChimp Integration
- Number Porting
- Voicemail
- Voicemail-to-Email
- Click-to-Call
- Fax-to-Email
- Professional Voice-over Recording
- Local Numbers/DDI
- Welcome Message
- Call Waiting
- Call Conference (3-ways call)
- Call Forwarding (Find Me / Follow Me)
- Call Divert
- Call Transfer (Multi-steps)
- Call Transfer (Blind – 1 step)
- Transfer Bounce Back
- Call Parking
- Call Tracking
- Call Barring
- Call Blocking
- Call Whisper
- Call Groups
- Hunt Groups
- International User Localization
- Distinctive Ring Tones
- Live Reports
- Contact Management
- Backup Call
- Paging or Public Announcement
- Online Portal
- Import Contacts
- Chrome App
- Softphone for PC, MAC and Mobile
- Mobile App
- SIP Trunks Connection
- Remote Worker Mobility
- Real-Time Billing
- Multi Location Deployment
- HD Call Quality
- Call Centre Functionality
What Problems Will NUACOM Solve?
1. Lack of Training resources and Tools of onboard action: with NUACOM’s HD call recording, it is easier for a company to train new members, showing them the best practices from the best employee, with phone performance recordings.
2. Best average time performance: NUACOM’s integration with CRMs, discovering how long the best sales calls or support calls last could be the key for deploying more resource, man hours, or even calculate the cost per customer acquisition.
3. Lack of KPI: measurements of your team performance, inbound calls, outbound calls, average sales response time, missing calls, peak time and many others are hard to perform if a business does not have the proper tools. NUACOM’s Advanced Call Reports help clients get control and “the big picture” of their telephony.
NUACOM Position In Our Categories
Bearing in mind companies have their own business needs, it is only wise that they steer clear of preferring an all-in-one, “perfect” software product. Regardless, it is hard to pinpoint such an app even among branded software systems. The practical step to undertake is to make a list of the several important aspects that demand deliberation including essential features, price terms, technical skill capability of staff, company size, etc. Next, you must perform the product research exhaustively. Browse through some NUACOM evaluations and scrutinize each of the software solutions in your shortlist more closely. Such all-encompassing product investigation ascertains you weed out ill-fitting software products and pay for the system that offers all the function your business requires for optimal results.
Position of NUACOM in our main categories:
TOP
200
NUACOM is one of the top 200 Communications Software products
If you are interested in NUACOM it may also be a good idea to examine other subcategories of Communications Software gathered in our base of SaaS software reviews.
Each company has different requirements and requires a software that can be customized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect functionality off-the-shelf. When you look for a software app, first be sure what you require it for. Read some NUACOM Communications Software reviews and ask yourself do you want basic functionality or do you need complex functionality? Are there any industry-specific features that you are looking for? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to reflect on and these include your finances, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that provides all that you want to improve your organization efficiency and productivity.
How Much Does NUACOM Cost?
NUACOM Pricing Plans:
Free Trial
Cloud UC Light
€4.99/user/month
Cloud UC Pro
€9.99/user/month
Cloud UC Unlimited
€39.99/user/month
Enterprise
Contact vendor
What are NUACOM pricing details?
NUACOM Pricing Plans:
Free Trial
Cloud UC Light
€4.99/user/month
Cloud UC Pro
€9.99/user/month
Cloud UC Unlimited
€39.99/user/month
Enterprise
Contact vendor
NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Cloud UC Light – €4.99/user/month
- Call Logs, Reports, and Analytics
- Call Queues, Call Groups, and Ring Strategy
- 3-way Call Conference
- Smart Call Transfer
- Automatic Forward Calls to Mobile
- Voicemail-to-Email
- Call Pick Up
- 20+ Standard Features
- 10 Concurrent Calls per Account
Cloud UC Pro – €9.99/user/month
- All features included in the Cloud UC Light Plan
- Calls to the USA, Canada, UK, and other 17 countries
- IVR for Greeting Message and Call Routing
- Call Recording
- Business Hours
- 30+ Features
Cloud UC Unlimited – €39.99/user/month
- All features included in the Cloud UC Pro Plan
- Salesforce Integration
- Zendesk Integration (Beta)
- Zoho Integration (Beta)
- Zapier Integration
- HubSpot, Pipedrive, ActiveCampaign Integration
- Live Calls Wallboard and Live Call Monitoring
- Secured Call Conferencing Room
- Unlimited Calls to Mobile and Landline (in certain countries)
- 30+ Features
Enterprise – Custom quote
- Dedicated Account Manager
- Enterprise SLA
- Includes Enterprise Hardware
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We know that when you decide to buy a Communications Software it’s vital not only to see how professionals evaluate it in their reviews, but also to find out whether the real clients and businesses that use it are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and NUACOM reviews across a broad range of social media sites. The information is then featured in an easy to understand way showing how many users had positive and negative experience with NUACOM. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NUACOM?
NUACOM integrates with the following business systems and applications:
- Salesforce
- OneDrive
- Google Contacts
- Mailchimp
- Trip Advisor
NUACOM User Reviews
NUACOM average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
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Good system with nice features
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 19.05.2021
Company Size: N/A
Industry: N/A
PROS: A very comprehensive set of features. Everyone will find they need. I like call recording and integrations it offers with various other business tools. Support is very good as well.
CONS: There isn't much that I would add really.
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NUACOM user reviews
Good system with nice features
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 19.05.2021
Company Size: N/A
Industry: N/A
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