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Nutshell CRM Review

Nutshell CRM
Our score: 9.4 User satisfaction: 96%

What is Nutshell CRM?

Nutshell CRM provides you with all the features and tools you need to convert leads into customers. It gives you capabilities such as sales automation, pipeline management, contact management, performance tracking and reporting, and team collaboration. It also offers world-class customer support. The CRM solution is built to simplify workflows, automate processes, facilitate completion of tasks, and track each stage in the journey your lead goes through until conversion.

Your sales team can take advantage of its powerful features to monitor deals, pinpoint gaps in the pipeline, and gauge sales performance, and analyze metrics to drive and accelerate sales. It boasts of flexibility, able to conform to the business sales model that you choose such as inbound, outbound, account or relationship-based selling. This helps your sales team close deals faster and more efficiently in line with your unit’s tactical objectives and your company’s strategic goals.

Powered by an automation engine, your sales team will be assisted in performing everyday tasks, designing workflows, and going though sales processes from qualifying prospect, specifying actions to doing follow-ups, pursuing hot leads and sealing the deal. Every task and assignment is well-defined in every stage of the sales funnel so that each team member knows what do, working like clockwork that’s able to respond to any changing situation and grab every sales opportunity.

Nutshell CRM offers extensive integration with third party apps and services, and is available in three affordable packages. It has analytics and business intelligence tools and comes with native mobile apps for iOS and Android devices.

Overview of Nutshell CRM Benefits

Intuitive and user-friendly features

Everything is organized and made simple by Nutshell CRM starting with its dashboard that acts as your control hub. From there you can launch activities and assignments, view appointments and schedules, see contact information, monitor sales status, and track the progress of your sales team, among others. You get reporting tools for instant viewing of sales performance as well as qualitative productivity and effort of your team.

Sales processes on auto-pilot

Nutshell’s sales automation capabilities reduces time wasted on repetitive task so your team can concentrate on relationship building and the business of selling. Leads will be advanced along the pipeline automatically, helped along by goals that you define on every stage. Since the system works with MailChimp, you’ll be able to automate sending email messages at the proper time to your targeted prospects without having to input required information all the time.

Built as a collaborative platform

Nutshell easily lets you bring your team members together for discussions so that everyone is on the loop and updated of tasks and happenings. Conversations are kept and maintained front and center, eliminating instances where messages are lost in long threads at the inbox while ensuring that nothing goes through the cracks. With native mobile apps, everyone on the team gets notified when there are important updates or when situations crop up that need to be addressed or dealt with immediately.

Interactive pipeline management

The CRM solution offers an interactive means of managing your pipeline through its board view feature. This drag and drop functionality lets you easily put leads onto the next stage and mark them with the corresponding status – cancelled, lost or won. It helps you monitor pipeline health and swiftly decide on next course of action. You also have other view options – chart, list, maps – whatever you prefer, it is easy to grasp details on several variables such as quantity, timeframe, individual location, lead stage, and more.

Overview of Nutshell CRM Features

  • Collaborative platform
  • Sales automation
  • Lead relationships management
  • Mobile apps
  • Sales analytics
  • Performance tracking & reporting
  • Integrations
  • Bulk email templates
  • Import contacts
  • Notifications
  • Multi-channel customer support

Nutshell CRM Position In Our Categories

Since businesses have distinct business-related wants, it is only prudent that they steer clear of paying for a one-size-fits-all, ”best” software. Needless to say, it would be difficult to try to find such a software product even among widely used software solutions. The correct thing to undertake can be to make a list of the several key aspects which entail examination like important features, price terms, technical skill levels of staff, business size, etc. Then, you must do your product research to a full extent. Read some of these Nutshell CRM reviews and check out the other software programs in your list more closely. Such all-encompassing research guarantee you keep away from ill-fitting apps and subscribe to the one which includes all the function your business requires to realize efficiency.

Position of Nutshell CRM in our main categories:

TOP 10

Nutshell CRM is one of the top 10 CRM Software products

Nutshell CRM is also listed in the following subcategories:

There are well-liked and widely used systems in each software group. But are they necessarily the best fit for your company’s unique wants? A trendy software product may have thousands of subscribers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Nutshell CRM CRM Software reviews and think about the factors that you desire in the software such as the cost, main tools, available integrations etc. Then, select a few systems that fit your requirements. Check out the free trials of these platforms, read online opinions, get explanations from the seller, and do your homework systematically. This exhaustive groundwork is sure to assist you choose the most excellent software solution for your organization’s special wants.

How Much Does Nutshell CRM Cost?

Nutshell CRM Pricing Plans:

Free Trial

Starter

$19 per user/month

Pro

$35 per user/month

Pro+

By quote

Starter – $19 per user/month (yearly) or $22 per user/month (monthly)

  • Team collaboration capabilities
  • Single sales pipeline
  • Sales activity and results dashboard
  • Standard sales reporting

Pro – $35 per user/month (yearly) or $39 per user/month (monthly)

  • Cross-sell and upsell automation
  • Multiple sales pipelines
  • Advanced reporting
  • Sales process automation
  • Unlimited click-to-call and recordings
  • Team coaching tools
  • All Starter plan features

Pro+ – quote

  • All Pro plan features
  • Dedicated customer success manager
  • “First in line” technical support
  • Free training for new employees
  • Training on new Nutshell features
  • Quarterly business reviews

User Satisfaction

Positive Social Media Mentions 28
Negative Social Media Mentions 1

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Nutshell CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Nutshell CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Nutshell CRM Comparisons

Nutshell CRM user reviews

Solid product for your business

Read full review >
Rogelio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: Computer Software

An easy to use and smart web app for organizing data

Read full review >
Chris
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: Computer Software

Nutshell is perfect tool for managing contacts

Read full review >
Teri
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Construction

Solid product for organizing contacts and all your tasks

Read full review >
Willard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: 11-50 Employees Industry: Computer Software

Smart, easy-to-use and Intuitive tool for your web

Read full review >
Rodolfo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2018 Company Size: More than 100 Employees Industry: Construction

What are Nutshell CRM pricing details?

Nutshell CRM Pricing Plans:

Free Trial

Starter

$19 per user/month

Pro

$35 per user/month

Pro+

By quote

Starter – $19 per user/month (yearly) or $22 per user/month (monthly)

  • Team collaboration capabilities
  • Single sales pipeline
  • Sales activity and results dashboard
  • Standard sales reporting

Pro – $35 per user/month (yearly) or $39 per user/month (monthly)

  • Cross-sell and upsell automation
  • Multiple sales pipelines
  • Advanced reporting
  • Sales process automation
  • Unlimited click-to-call and recordings
  • Team coaching tools
  • All Starter plan features

Pro+ – quote

  • All Pro plan features
  • Dedicated customer success manager
  • “First in line” technical support
  • Free training for new employees
  • Training on new Nutshell features
  • Quarterly business reviews

What integrations are available for Nutshell CRM?

  • Box
  • MailChimp
  • Microsoft Exchange
  • Twitter
  • Olark
  • Wufoo
  • Google Apps
  • Google Sheets
  • Google Contacts
  • Google Drive
  • Dropbox
  • Zendesk
  • RightSignature
  • Quote Roller
  • 40Nuggets
  • Yesware
  • Kixie
  • Slack
  • Gravity Forms
  • Pure Chat
  • Zapier
  • RingCentral
  • PandaDoc

Nutshell CRM average rating:

Average score
5/5 (28 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

May

PROS: Nutshell offers great set of features for services, sales and products. We can easily manage tasks and leads. I recommend this product to everyone. I like its customer support service because they are always available and helps us to solve any kind of problems.

CONS: This is quite new product and I feel that they are doing everything in order to meet its customers’ needs.

Reviewed 2 years ago

Read full review >

The least favorable review

Chris

PROS: Nutshell is an easy to use and ergonomically smart web app. It helps manage leads and also manage projects by company as you see your achievements growing over time and work done.

CONS: Sometimes, the links between the leads and the company are confusing and unclear. It would be great to see the leads attached to a company or people in a big frame. It would also be great to see your team's leads in your personal leads (because team leads also belongs to you) but maybe it is already possible that I haven't figured out how to set it up. Finally, it would be more convenient to have the phone reporting window pop up while you're on a phone call and not after in order to write down the key information of your conversation in real time.

Reviewed 5 months ago

Read full review >

More reviews from 28 actual users:

Sort by:

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  • Latest
  • Most useful
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  • Most negative

Solid product for your business

Read full review >
Rogelio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: I love how Nutshell works, especially the dashboard activities give me information about the sales and give me instruction about what I need to do next to achieve my goal. Also, I am very amazed how I can easily create multiple sales processes. Nutshell has saved my time with its ability to organize things for me.

CONS: I work with Outlook/Office 365 and with Nutshell there is only 1 direction integration. They could work on linking the contacts in Nutshell to Office 365 and to schedule calls and meetings from my Outlook.

What do you think about this review? Great Poor

An easy to use and smart web app for organizing data

Read full review >
Chris
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: Computer Software

PROS: Nutshell is an easy to use and ergonomically smart web app. It helps manage leads and also manage projects by company as you see your achievements growing over time and work done.

CONS: Sometimes, the links between the leads and the company are confusing and unclear. It would be great to see the leads attached to a company or people in a big frame. It would also be great to see your team's leads in your personal leads (because team leads also belongs to you) but maybe it is already possible that I haven't figured out how to set it up. Finally, it would be more convenient to have the phone reporting window pop up while you're on a phone call and not after in order to write down the key information of your conversation in real time.

What do you think about this review? Great Poor

Nutshell is perfect tool for managing contacts

Read full review >
Teri
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: More than 100 Employees Industry: Construction

PROS: I like that I can put all my contacts into Nutshell without wasting time. It allows us to organize and manage all customer contacts. I like that we can easily organize our workday and schedule our activities. The price is worth and I would even pay more.

CONS: I need Nutshell app for iPad. The app on iPhone needs some improvements.

What do you think about this review? Great Poor

Solid product for organizing contacts and all your tasks

Read full review >
Willard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: I like Nutshell’ dashboard activities because it provides me with information about sales and instructions about next steps. It allows me to create multiple sales processes and to organize things easily. It saves me lot of time and I’m more focused on other important things.

CONS: This tool provides only one direction, they could link the contacts in Nutshell to Office 365 and to schedule calls and appointments from Outlook.

What do you think about this review? Great Poor

Smart, easy-to-use and Intuitive tool for your web

Read full review >
Rodolfo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2018 Company Size: More than 100 Employees Industry: Construction

PROS: All of your contacts can be put into Nutshell very quickly and easily, that is somehting I really love about this app, you don't waste your time, also, you are on top of your customer contacts. This tool is perfect for organizing my time and to schedule my activities. It is worth every penny, I would really pay even 20%more.

CONS: I really need an Nutshell app for an iPad version, also, the app on the iPhone need some improvements but it is functional.

What do you think about this review? Great Poor

Affordable and customizable to meet our needs

Read full review >
Shelley
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Nutshell is very affordable and offers great customizable features like the sales pipeline, products and services, easy to use lead uploading, and task management. Customer service is also very easy to reach whenever I have a problem.

CONS: It is still fairly young as a product, though that itself is not a drawback as its features can be improved upon for the better.

What do you think about this review? Great Poor

Best App for your money

Read full review >
Russell
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.05.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: When I started with my business I was looking for an easy-to-use, intuitive and clever application, and then I found Nutshell. What I really love about this app is the sales tools. Making the sales process with Nutshell was very easy, everything was described in detail. Also if you have multiple tasks you can share with your team members and after finishing the task the task is automatically marked as completed and you can move on the next task.

CONS: If you delay your task it automatically delays from the date it was due instead of the current day.

What do you think about this review? Great Poor

Nutshell is great app if you are working with sales

Read full review >
Mandy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.05.2018 Company Size: 11-50 Employees Industry: Electrical/Electronic

PROS: Nutshell offers me wonderful tools for customizing my business processes. I can easily import leads from other systems. The search engine is fast, but if you have tons of data it can be little difficults. The price is also wonderful thing about this product.

CONS: We have inside and outside sales teams and they have to use various processes for same purpose. Also, it requires lot of clicks in order to get from one step to another.

What do you think about this review? Great Poor

Efficient and helpful software

Read full review >
Glenda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.04.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: We love Nutshell's sales process component, which is easy and straightforward to use. Its cool "wallboard" feature lets us show live updates and the biggest lead wins over a big TV to help motivate our team. The integrations are also fantastic while the support team is outstanding as well.

CONS: One thing I did not like is if a task is overdue and you delay it, the system delays the task from the date it was due rather than the current date. I wish it was set up the other way around.

What do you think about this review? Great Poor

Great sales management tool for your small business

Read full review >
Harvey
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.04.2018 Company Size: 1-10 Employees Industry: N/A

PROS: What I like about Nutshell is its simplicity. It is great to track leads, to keep your contact list, to make a graph of your most selling products, the low price is also a positive side. Every person in the team can start with the app because everyone can quickly figure out how it really works.

CONS: As your business is growing you will see that you cannot work with Nutshell unless they add some more features and progress. What I really want to say is you will need more creative ways to arrange the information you need. It is also hard to add new products.

What do you think about this review? Great Poor

Great sales management tool for your small business

Read full review >
Calvin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.04.2018 Company Size: 1-10 Employees Industry: Oil and Energy

PROS: I like Nutshell’ simplicity. It allows us to track leads, to keep our contact lists, to make graphic of our most selling products. Also, I like that this tool is affordable. It doesn’t have steep learning curve and this means that it can be used by everyone and everyone can easily figure out how the product works.

CONS: As the business is growing we cannot work with Nutshell unless they add new and advanced features. We really need more creative ways to organize the information. Also, it is really complicated when it comes to adding new products.

What do you think about this review? Great Poor

It helps us to achieve great results

Read full review >
May
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Nutshell offers great set of features for services, sales and products. We can easily manage tasks and leads. I recommend this product to everyone. I like its customer support service because they are always available and helps us to solve any kind of problems.

CONS: This is quite new product and I feel that they are doing everything in order to meet its customers’ needs.

What do you think about this review? Great Poor

One of my favorite easy-to-use apps

Read full review >
Bryan
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.04.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: You can easily enter your data without wasting too much time on clicking around. Also it works great with an iPhone app like any good CRM app should. Customer service is very helpful. In addition, the goal setting feature is something I like the most. Also the dashboard counter that shows the progress of your projects is great.

CONS: I think they need to work on linking the Nutshell with other social media profiles such as Linkedln, Facebook, etc. so I can easily see what contacts are on Linkedln or Facebook or other social channels. In my opnion they need to work more on their interface as well, to add some more modern look to it.

What do you think about this review? Great Poor

Nutshell is great if you need help with running your business

Read full review >
Omar
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.03.2018 Company Size: 11-50 Employees Industry: N/A

PROS: When I started using Nutshell I was amazed by its features that help me to modify my business processes. You can easily import leads from other systems. Their search tool is fast unless you have tons of data then the search will be difficult. The software itself is of great value including the pricing.

CONS: The problem is that you cannot put into use custom processes to multiple teams. For example the problem is that we have inside and outside sale teams and they need to use different proceses for the same purpose. Also, you need a lot of clicks to get from one step to the next. They need to work on these issues.

What do you think about this review? Great Poor

A great first CRM new and small businesses should use

Read full review >
Renee
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.03.2018 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: Nutshell has been great for our software firm. Support via chat and email is excellent and they are always willing to hear new feature ideas and requests. It's also affordable enough to be a great first CRM for new and small businesses.

CONS: Data cleanliness can be a bit of an issue as you can get a lot of duplicate leads during importing. Reporting is not that bad right now but there is room for improvement.

What do you think about this review? Great Poor

A simple and powerful UI that integrates very easily

Read full review >
Gene
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: It offers a simple but powerful UI, beautiful dashboards, and a very well-documented REST API that integrates very easily. Technical support and customer service are very great as well.

CONS: There is some slowness experienced when large number of entries are present. Internationalization can also be tricky to set up. Also, more 3rd party integration would help make it better.

What do you think about this review? Great Poor

One of my favorite application for organizing sales processes

Read full review >
Garrett
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: We can enter data without spending lot of time on clicking around. It works perfectly with an iPhone app and other CRM solutions. Its customer support team is wonderful and extremely helpful. I personally like its goal setting feature and dashboard counter because it provides us with the information about the performance of our projects.

CONS: I miss integrations with other social media networks like Facebook or Linkedln, it would be extremely helpful if we can see contacts on Linkedln and Facebook. And they could make the UI modern and updated.

What do you think about this review? Great Poor

A software for better communication that is simple to set up and learn

Read full review >
Heather
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: 1-10 Employees Industry: Building Materials

PROS: It is simple to set up and learn. It also offers excellent features such as mapping, creating teams, duplicate removal and more.

CONS: The mobile versions are pretty good, but not as good and thorough as the desktop version. I hope to see improvements on the mobile versions soon.

What do you think about this review? Great Poor

Providing visibility for our business anywhere

Read full review >
Sean
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2018 Company Size: 11-50 Employees Industry: Construction

PROS: Nutshell has provided our business visibility from day one. And thanks to their tagging and their different market features, we are able to track leads more easily. Reporting is very powerful as you can easily filter a ton of criteria to find exactly what you need.

CONS: It was unfortunate that they removed the nice auditing feature that they used to have, though I heard it will be brought back soon. I also can't put internal activiities in Nutshell because they have to be tied to a lead, contact or account. So I have to use a seperate system for that (Outlook, Wrike, etc.) Their Zapier actions are very basic. I can only create a lead or contact using Zapier. I wish I could make more changes to Nutshell using Zapier.

What do you think about this review? Great Poor

I can keep track of the progress of my projects

Read full review >
Sophie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: I like its simple management of leads. I can easily manage all my projects and keep track of achievements and performance of projects. I can see the progress and fulfillment of tasks and projects.

CONS: They could create phone reporting window so I can write down notes while making the conversations. In addition, the links between company and leads are not intuitive, I’d like to see my team’s leads in my personal leads.

What do you think about this review? Great Poor

Helps me to see the progress of my projects

Read full review >
Erick
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.02.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: What I really love about Nutshell is the simple management of the leads. You can simply and easily manage your projects and you have the ability to track the achievements and growing of projects. You can see the fulfillment and progress of your duties and projects. In other words, Nutshell is an excellent web application.

CONS: It would be great if they could make a phone reporting window so I can write down the important notes while I make the conversation. Also, the links between company and leads are not clear, I wish I could see my team's leads in my personal leads, it is about team work after all. They need to work on this one.

What do you think about this review? Great Poor

Works best on any platform

Read full review >
Jeffrey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.02.2018 Company Size: 11-50 Employees Industry: Mining & Metals

PROS: Nutshell is very user-friendly and works best on any platform, as well as any mobile device.

CONS: Nutshell tends to focus on what they think the user experience should rather than what it actually is, causing a sense of disconnect in some instances and not focused on fulfillment.

What do you think about this review? Great Poor

Easy data entry that helps us focus on new leads/contacts

Read full review >
Dennis
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.02.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Nutshell makes it easy to enter data/info, allowing changes in a field with just a quick click. I also like its automataed task workflows, which it offers at no extra cost, as well as the goal-setting feature and the dashboard counter that shows progress vs. a goal tally. the iPhone app is pretty good and customer service is great.

CONS: I think it lacks social media integration and I'm not a fan of referring to potential deals as "leads"; I just think "deals" should refer to actual deals/proposals. Just a different way of looking at things. And while the user interface is fine, I prefer the more modern, bigger box look of Base and Nimble.

What do you think about this review? Great Poor

Great tool for a growing business

Read full review >
Olga
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: What I love about Nutshell are the great features for sales, services and products, with which you can easy manage the tasks and the leads. I would recommend Nutshell to everyone. I am very satisfied with their support team, they are available at any time to help you to solve the problems you may have.

CONS: This application is very young and I believe they are doing their best to work on every issue.

What do you think about this review? Great Poor

Focusing on being the best CRM that addresses our needs

Read full review >
Richard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

PROS: Nutshell is easy to use, with great functionality, and its value is top-notch. It does a great job of storing the information we need, making it easy as well to make notes, compare customer and lead reports, communicate with prospects, and update information on the go so we can turn those leads into paying customers.

CONS: Sometimes I have to do a bit more navigation to get the lead reports that I want. But now I have all my frequently used reports bookmarked.

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Simple and easy-to-use tool

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Jenny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.12.2017 Company Size: 1-10 Employees Industry: Design

PROS: Finally a simple yet very effective tool to keep all of your team together. It saves me time by simply tagging my members to talk and to share information instead of haunting them. Also, the notes that others are taking are saved on their accounts too. It is excellent in organization and keeps all the appointments on the calendar. It is also amazing that it is linked to Google Suites so I can track all the email communication.

CONS: One thing that is missing is that you cannot put dates on the tasks you are working on and it is difficult to organize them.

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Simple and easy-to-use solution for organizing all internal activities

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Emilio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: 1-10 Employees Industry: Design

PROS: This is simple yet effective tool that keeps all our team together. It saves lot of time because all we have to do is to tag someone for making interaction or to share information instead of searching them across the departments. It saves others’ notes on their account. This is perfect tool for organizing and keeping all appointments on the calendar. I like that it has great integration with Google Suite producsts and this means that I can easily keep track of email interactions.

CONS: I don’t like that I cannot put dates on the tasks I’m working on and it can be hard to organize them.

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Best App for managing and organizing sales processes and sales team

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Lester
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: I was searching for a tool that is easy to use, intuitive and clean app, thankfully I’ve found Nutshell which is great tool for sales processes. It makes the sales process easy and everything is detailed. We can share tasks with our team members and when the task is done it is automatically marked as completed so we can start with the next one.

CONS: If the task is delayed then it automatically delays the date.

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Reviewed By Nestor Gilbert
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