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LionDesk Review

LionDesk
Our score: 8.7 User satisfaction: 100%

What is LionDesk?

LionDesk is a customer relationship management service prepared and designed for real estate professionals. Regarded as an efficient real estate management platform, LionDesk serves as an all-in-one solution that realtors, teams, agents, brokers, and lenders can use to improve their operations, boost drip campaigns, and supercharge client interactions.

LionDesk helps users by organizing their leads, prospects, and clients, and providing them with the opportunity to close more deals or sales. It also offers marketing and transaction management tools.  LionDesk aids real estate professionals by streamlining their follow-up process, so they will be able to spend more time communicating with their clients.

Overview of LionDesk Benefits

The features included in LionDesk are video email, video texting, text 2 sell, 3rd party lead imports, lead distribution, property management, deal and pipeline management, auto responders, email tracking, document management, and contact management.

LionDesk has lots of memorable features that are not present in other customer relationship management platforms. These features are called video email and video texting. Through these functionalities, users will be able to send out video emails and video text messages to a specific contact. Video emails and video texts can also be included into templates that are  created for drip campaigns, and users can send them out as mass emails and mass texts to a contact list.

The creation of video emails and video texts can be done automatically because LionDesk provides a built in video recorder. Users can access this within the Communications section of the platform. When they click the video button, it will take them to the current view of their webcam; and they can start recording.

Furthermore, LionDesk helps users to quickly search for previous videos they created. They can filter the search results by selecting the type of videos, which can be either  text or email. Video emails and video texts can also be tagged, so that users will be able to search them easily. Video emails and video texts can be used to personalize the sending of property information to clients. They are also effective in promoting a listing or providing tips to potential buyers.

LionDesk enables users to automatically import their leads from third party lead sources. This will help them automatically respond to their clients. They can import their leads from Zillow, Trulia, Reator.com, or IDX websites. Then, LionDesk will route their leads from these lead sources and integrate them into the drip campaigns they set up within the system.

Another popular feature of LionDesk is its property management functionality. This feature shows the task management capability of the software because users can set up their own task lists for managing a listing, sales, open house, or more. This functionality also automates their tasks and ensures that all plans related to a property are executed on time.

Overview of LionDesk Features

  • Video Emails
  • Video Texting
  • 3rd Party Lead Importing
  • Property Management
  • Property Task Plans
  • Text 2 Sell
  • Auto-Responders
  • Lead Distribution
  • Enhanced Drip Campaigns
  • Document Management
  • Email Tracking
  • Automatic Outbound Call Tracking
  • Team Contact Sharing
  • Social Media Management
  • Broker Functions
  • Deal and Pipeline Management

LionDesk Position In Our Categories

Position of LionDesk in our main categories:

TOP 100

LionDesk is one of the top 100 CRM Software products

If you are considering LionDesk it could also be sensible to check out other subcategories of CRM Software collected in our base of SaaS software reviews.

Every company has its own characteristics, and may call for a particular type of CRM Software solution that will be adjusted to their company size, type of clients and staff and even specific niche they support. We advise you don't count on locating an ideal software that is going to work for every company no matter what their background is. It may be a good idea to read a few LionDesk CRM Software reviews first and even then you should remember what the solution is supposed to do for your company and your staff. Do you require a simple and straightforward solution with just elementary features? Will you really make use of the advanced tools needed by pros and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy service that will fit your budget.

How Much Does LionDesk Cost?

LionDesk Pricing Plans:

Free Trial

LionDesk Professional

$25 Per Month

For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:

LionDesk Professional

  • $25 Per Month
  • Full CRM / Contact Management
  • Video Emails
  • Video Texting
  • 3rd Party & IDX Lead Importing
  • Instant Auto-Responders
  • Custom Drip Campaigns
  • Custom Email and Text Templates
  • Contact Buckets/Lists
  • Schedule Outbound Emails
  • Inbound/Outbound Texting
  • Detailed Email Tracking/Reporting
  • Document Storage
  • Task & To-Do’s with Reminders
  • Daily/Weekly/Monthly/Agenda Calendar
  • Social Media Lookup
  • Property Management
  • Property Task Plans and Workflow
  • Distribute Leads to Team Members
  • Team Contact Sharing
  • Click-To-Call using your Caller ID
  • Automatic Outbound Call Tracking
  • Broker Team Reporting
  • Text 2 Sell (Sign Riders)
  • Google Calendar/Gmail/Contacts
  • 3rd Party Email Sync

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and LionDesk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with LionDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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LionDesk Comparisons

LionDesk user reviews

Great feature set and integration if you can get it set up.

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 20.08.2019 Company Size: 1-10 Employees Industry: Real Estate

What are LionDesk pricing details?

LionDesk Pricing Plans:

Free Trial

LionDesk Professional

$25 Per Month

For as much as $25 a month, LionDesk offers a professional contact management plan for all users. Here are the details:

LionDesk Professional

  • $25 Per Month
  • Full CRM / Contact Management
  • Video Emails
  • Video Texting
  • 3rd Party & IDX Lead Importing
  • Instant Auto-Responders
  • Custom Drip Campaigns
  • Custom Email and Text Templates
  • Contact Buckets/Lists
  • Schedule Outbound Emails
  • Inbound/Outbound Texting
  • Detailed Email Tracking/Reporting
  • Document Storage
  • Task & To-Do’s with Reminders
  • Daily/Weekly/Monthly/Agenda Calendar
  • Social Media Lookup
  • Property Management
  • Property Task Plans and Workflow
  • Distribute Leads to Team Members
  • Team Contact Sharing
  • Click-To-Call using your Caller ID
  • Automatic Outbound Call Tracking
  • Broker Team Reporting
  • Text 2 Sell (Sign Riders)
  • Google Calendar/Gmail/Contacts
  • 3rd Party Email Sync

What integrations are available for LionDesk?

LionDesk supports the following integrations:

  • Zillow
  • Trulia
  • Realtor.com
  • RealGeeks
  • AgentFire
  • iFound Agent
  • Wolfnet IDX
  • IDX Broker
  • BombBomb
  • Zapier
  • Facebook
  • Dotloop
  • JotForms
  • MLS
  • MyPlus
  • SalesDialers
  • Outlook Office 365
  • Wufoo Forms
  • Placester IDX
  • Yahoo

LionDesk average rating:

Average score
2.5/5 (1 user reviews)
2/5

Overall Impression

1/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Video texting, ability to interface with Ylopo, and a di aler bult in (extra cost)

CONS: It is a complex program that could work very well if you have a high degree of patience and technical knowledge. Customer support is almost nonexistent. A simple question can take several hours to get response from a chat window and talking to some one is out of the question without an appointment days in advance. I you are the type of person who can watch hours of video to answer basic questions or can afford to hire someone to do it for you getting this program completely setup and functioning won't happen.

Reviewed 2 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Video texting, ability to interface with Ylopo, and a di aler bult in (extra cost)

CONS: It is a complex program that could work very well if you have a high degree of patience and technical knowledge. Customer support is almost nonexistent. A simple question can take several hours to get response from a chat window and talking to some one is out of the question without an appointment days in advance. I you are the type of person who can watch hours of video to answer basic questions or can afford to hire someone to do it for you getting this program completely setup and functioning won't happen.

Reviewed 2 months ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great feature set and integration if you can get it set up.

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

2/5

Value for Money

4/5

Ease of Use

Published on: 20.08.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: Video texting, ability to interface with Ylopo, and a di aler bult in (extra cost)

CONS: It is a complex program that could work very well if you have a high degree of patience and technical knowledge. Customer support is almost nonexistent. A simple question can take several hours to get response from a chat window and talking to some one is out of the question without an appointment days in advance. I you are the type of person who can watch hours of video to answer basic questions or can afford to hire someone to do it for you getting this program completely setup and functioning won't happen.

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Reviewed By Louie Andre
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