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DockMaster Review

DockMaster
Our score: 8.0 User satisfaction: 94%

What is DockMaster?

DockMaster is a marine management software for marina, boatyard, and boat dealership businesses. DockMaster offers sales management features to monitor and manage the sales of boats, motors and trailers, handle prospects and contracts, and track the sales team’s communications and activities.

You can efficiently record and track parts, fuel inventories, warehouse, and eCommerce-related orders. With its work order management feature, you can convert estimates to work orders in just a single click. DockMaster has a mobile app that allows service technicians to view job or task schedules and record worked hours on the go.  

The marine management software also makes it easy for you to process EMV card payments, generate financial statements and accounting reports, and perform bank reconciliations. Moreover, DockMaster supports integration with various services and applications used for handling marinas, sales, payments, services, parts, and fuels.

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Overview of DockMaster Benefits

POS Solution 

DockMaster helps marinas, boatyards, and boat dealers streamline and improve their daily sales operations and processes. They can implement a touchscreen-enabled point-of-sale solution to efficiently manage sales, orders, and inventories. 

Users can easily and quickly generate customer orders, process EMV card payments, create customizable email or paper receipts, and monitor and update quantities of inventory directly within the POS software.

Marina-Tailored Features 

The marine management software offers features exclusively customized so marinas can attain their specific needs. DockMaster’s integration with the Swift Harbour platform enables them to instantly gather all the booking data they need for a boat slip or mooring rentals. 

They can also utilize Fuel Cloud’s hardware and software-based tools to monitor and manage their fuel. They’ll access real-time data to track and control fuel access, distribution, and utilization and avoid losses due to fuel theft or slippage. 

Work Order Management 

DockMaster provides a mobile app for service personnel to manage work orders, tasks, and time conveniently and accurately. They’ll view assigned work orders and job/task schedules and capture and report the amount of time they spent on their jobs using their iOS or Android devices. 

They can accomplish time cards and type information or use voice-to-text recognition to include important notes. Furthermore, users can keep track of labor, materials, and parts costs and access job progress and profitability reports.

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Overview of DockMaster Features

  • Point-of-Sale Solution
  • Boat Sales Management
  • Inventory Monitoring
  • Fuel Management
  • Online Booking
  • Services & Work Orders
  • Mobile Time Tracking
  • Financial Management
  • Customized Reports
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

DockMaster Position In Our Categories

Since companies have unique business wants, it is only prudent that they steer clear of going for an all-encompassing, ideal software solution. Having said that, it is hard to try to chance on such application even among recognizable software systems. The reasonable thing to do is to tabulate the numerous critical factors that necessitate investigation such as essential features, costing, skill capability of the users, organizational size, etc. Thereafter, you must perform the product research comprehensively. Browse over some DockMaster analyses and scrutinize each of the solutions in your shortlist in detail. Such well-rounded research guarantee you weed out ill-fitting applications and choose the system which has all the tools your company requires for success.

Position of DockMaster in our main categories:

TOP 200

DockMaster is one of the top 200 Business Process Management Software products

TOP 500

DockMaster is one of the 500 Sales Tools products

Since each organization has particular business requirements, it is advisable for them to refrain from searching for a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such a system even among market-leading software platforms. The intelligent thing to do would be to jot down the various important aspects that require consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some DockMaster Business Process Management Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive groundwork can make sure you discard ill-fitting platforms and select the solution that provides all the features you need for business success.

How Much Does DockMaster Cost?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are DockMaster pricing details?

DockMaster Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DockMaster’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 118
Negative Social Media Mentions 8

We realize that when you decide to get a Business Process Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to discover if the actual users and companies that purchased this software are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and DockMaster reviews across a broad range of social media sites. The data is then presented in an easy to understand form revealing how many users had positive and negative experience with DockMaster. With that information available you should be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DockMaster?

DockMaster integrates with the following:

  • Fuel Cloud
  • MarineSync
  • Kenect
  • Boat Cloud
  • Speedy Dock
  • Swift Harbour
  • Worldpay
  • Preferred Payments
  • ARI Partsmart
  • Dealer Spike
  • Team Marine/Salesforce
  • Credco
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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