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OpenKM Review

OpenKM
Our score: 7.5 User satisfaction: 100%

What is OpenKM?

OpenKM is a powerful and easy-to-implement enterprise electronic document and record management software that enables businesses to efficiently and systematically capture, store, manage, secure, maintain, and distribute corporate information assets with the goal of facilitating knowledge creation, optimizing business processes, and improving decision-making.

OpenKM integrates features and tools for document, record, knowledge, and enterprise content management into one single easy-to-use solution. It allows users to collect information and content from digital sources and capitalize on them through advanced search. The system, furthermore, is equipped with administration tools and access control features which permit them to define various roles within their organization and set rules and policies the determine how each document or record should be managed.

The document and record management system also includes workflow monitoring and management capabilities that help users accelerate the way they share and exchange information and content associated with their transactions and business processes, and track the tasks and activities of every person involved in such processes.  

 

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Overview of OpenKM Benefits

Capture Information From Any Digital Source

The ability to capture unstructured information from any digital source is among the valuable and efficient features available in OpenKM. When we speak of a digital source, this refers to any resource in a digitized form which can be read and scanned electronically. Examples of digital sources are document collections that are converted into machine-readable form for online access, scanned text images, databases accessible online, storage devices, digital audio and video clips, and more.

Modify And Enrich Documents With Accumulated Information

The collected information is then stored in a single workspace where users can access, view, and edit it, providing a highly valuable repository of corporate information assets accessible from a single application. Users will be able to have full control over all the information captured by the software. They can use the information to modify and enrich the documents they are distributing throughout their organization or team.

Collaborate With Your Colleagues On Documents And Projects

The electronic document and record management software makes it much easier for users to collaborate with their coworkers and colleagues. They will be able to easily find and share the information, content, and documents that others need so they can perform their tasks, resolve issues, complete projects, and make decisions faster.

Version Control Features

Version control features are also present in OpenKM, making it an integrated version control solution. Team members can check in and check out document revisions using a standardized model. As they review or modify documents, they can also add annotations or comments. If they want to view and access the previous versions of a document and restore them, the software allows them to do that with ease.

Create Workflows That Are Linked With Document Management

In OpenKM, document, content, and knowledge creation and management are all linked with workflows and processes. This means as users engage in transactions and perform their tasks based on their roles, the software makes sure that all the documents they need are stored and organized in such a way that it meets the needs and requirements of their workflows.

To be able to do this, the software comes with a built-in workflow engine which enables users to build intricate workflows based on business logic. This engine supports the creation of both simple and complex workflows, including serial and parallel workflows. Serial workflows are processes wherein one action or activity must be completed first before one is able to move to the next action or activity. When it comes to parallel workflows, these are comprised of actions and activities that can be performed all at the same time. Users can create specific workflows for reviewing, approving, and validating documents.  

Records Management

OpenKM has a set of features that are exclusively designed for records management. For instance, it has a feature called OpenKM Disposition which permits users to perform processes related to maintaining or destroying records, or transferring decisions that are documented in disposition authorities and other instruments.

Another records management feature is the Open File Plan. This feature permits users to set and enforce rules for each type of record being accessed and managed within their organization. Here, they will be able to specify where records must be retained, how long they must be retained, who must be in charge with the management of such records, and how the records should be destroyed or disposed of.

Capitalize: Convert Information Into Valuable And Actionable Enterprise Assets

With OpenKM, businesses and teams are provided with ways that allow them to make sense of any information, document, or knowledge they are storing and managing within the software. They can capitalize on collected information by converting it into a valuable and actionable asset and realize the potentialities it brings to the organization. To achieve this, OpenKM delivers advanced search features such as the capability to capture metadata and use it to look for documents, sort document search results based on relevance or any criteria, tag documents, and extract keywords. Administration, automation, security, and integration features are also made available

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Overview of OpenKM Features

  • Capture Information from Digital Sources
  • Collaborate with Colleagues on Documents and Projects
  • Workflow Engine
  • Task Manager
  • Configurable Mail Message Notifications
  • Document Previsualization
  • Version Control
  • Records Management
  • Tracking System
  • Records Retention, Disposition, and Destruction
  • Automate Tasks
  • Metadata Capture
  • Automatic Document Classification
  • Electronic Signature
  • Administration Tools
  • Capitalize on Accumulated Information
  • Security
  • Integration

OpenKM Position In Our Categories

Since businesses have specific business-related needs, it is reasonable that they avoid paying for a one-size-fits-all, “perfect” solution. Having said that, it would be almost impossible to try to come across such application even among sought-after software systems. The clever thing to undertake can be to shortlist the different significant functions that require investigation like essential features, pricing, technical skill aptitude of staff members, company size, etc. Next, you should perform the research to a full extent. Have a look at these OpenKM evaluations and scrutinize the other software systems in your shortlist in detail. Such all-encompassing product investigation ascertain you circumvent poorly fit apps and pay for the system that has all the features your company requires to be successful.

Position of OpenKM in our main categories:

TOP 50

OpenKM is one of the top 50 Version Control Systems products

If you are interested in OpenKM it may also be beneficial to investigate other subcategories of Version Control Systems collected in our base of SaaS software reviews.

Since each organization has particular business requirements, it is prudent for them to abstain from seeking a one-size-fits-all ideal software application. Needless to say, it would be useless to try to find such a platform even among market-leading software applications. The intelligent thing to do would be to catalog the various vital aspects that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some OpenKM Version Control Systems reviews and investigate each of the other systems in your shortlist in detail. Such in-depth homework can ensure you reject ill-fitting platforms and choose the app that presents all the features you require for business success.

How Much Does OpenKM Cost?

OpenKM Pricing Plans:

Free Trial

Community Edition

Free

GNU General Public License version 2

Free

Professional and Cloud

Contact vendor

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What are OpenKM pricing details?

OpenKM Pricing Plans:

Free Trial

Community Edition

Free

GNU General Public License version 2

Free

Professional and Cloud

Contact vendor

OpenKM is available in three editions: Professional, Cloud, and Community.

 The Community Edition is available to the open-source community and redistributed under the terms, conditions, and premises specified in the GNU General Public License version 2. It is a free software license that permits you to run, study, share, and modify the software for free without worrying about any enterprise pricing fees.

The pricing for the Professional and Cloud editions are not publicly disclosed, so you need to contact the vendor and request a quote.

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 0

We realize that when you decide to purchase a Version Control Systems it’s crucial not only to find out how professionals rank it in their reviews, but also to discover whether the real users and businesses that purchased this software are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OpenKM reviews across a broad range of social media sites. The information is then displayed in an easy to understand format revealing how many clients had positive and negative experience with OpenKM. With that information available you should be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for OpenKM?

OpenKM supports integration with the following applications and systems:

  • Kofax
  • Abby Flexicapture
  • Cognitive forms.
  • Flexibar
  • Active Directory
  • LDAP
  • Canon IW DS
  • Joomla
  • WordPress
  • Ms Office

OpenKM User Reviews

OpenKM average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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More reviews from 1 actual users:

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Now it’s easy to find documents and organize things in the office.

Read full review >
Lincoln
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It’s so challenging to work when your files and documents are disorganized. I am thankful to be using this software because I no longer have to worry about filing stuff. Records are now easier to find, which makes my work more efficient. Most employees also rely on OpenKM to help them manage their excel, word, and PowerPoint files.

CONS: The user interface needs to be upgraded because it can be quite challenging to use the product. I needed more learning curve than the others, but with some help from the CS team, I finally got its hang.

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Now it’s easy to find documents and organize things in the office.

Read full review >
Lincoln
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2021 Company Size: More than 100 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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