Oracle Hospitality Review

Oracle open architecture

Oracle’s is noted for its open architecture. This means that it is easy to connect new cloud applications with existing applications whether on-premise, in the cloud, or both. Oracle’s distinction from solutions offered by other commodity cloud vendors is that its cloud solutions are complete, open, and secure, comprising a platform that encompasses all layers of the cloud. Its interconnected SaaS and PaaS layers allow you to combine data and business functions so you can deploy and manage apps on your own private cloud or move them to Oracle’s public cloud for smooth deployment. Oracle’s cloud solutions provide secure, scalable, and mobile-enabled capabilities to improve operating efficiency, enhance employee productivity, and deliver quality guest experiences.

Enterprise-level solutions

With Oracle Hospitality, you get enterprise solutions such as an integrated system that boosts the capabilities of hospitality operators to enhance customer services and elevate operational efficiency; a centralized management system that reduces IT complexity while easily and efficiently managing business across multiple locations; a streamlined operation that simplifies managerial tasks and facilitates fast service; and scalability that lowers investment costs while ensuring high performance and opportunities to grow your business without the burden of additional capital expenditure.

Maximized guest loyalty

Oracle Hospitality leverages its cloud solutions to help hospitality businesses extend powerful loyalty and rewards programs that maximize repeat business and guest frequency. You can launch intelligent campaigns and promotions that allow you to create flexible and targeted loyalty programs that provide the right offers to the right customers. This gives you the ability to provide quality, personalized service that exceeds guest expectations. In addition, an advanced profile management solution lets you gather and manage guest data in centralized databases shared across the enterprise. A great guest experience redounds to customer loyalty, word-of-mouth marketing, and brand reinforcement.

Potent reporting and analytics

Reporting and analytics is one of the pillars of Oracle’s technology offered across all its cloud solutions such as enterprise resource planning, customer relationship management, supply chain management, human capital management, and other business and organizational areas. Oracle Hospitality harnesses powerful reporting and analytics tools that provides cross-enterprise insights to give you clear understanding of business performance from data captured across functional areas of the enterprise. It offers increased data visibility to let you organize and consolidate business critical data into easy-to-view reports and dashboards. You can access actionable data from anywhere to enable you to evaluate performance, measure success against forecast, and make business critical decisions.

Leverage mobile innovation

Mobile is revolutionizing the hospitality sector and Oracle Hospitality adds innovative technology stack to provide a grand mix of solutions. They enable you to get your employees out to your guests instead of making them go to a counter. It increases the choices of guests in terms of the platform and the number of available hardware devices. It provides a new mobile tablet that lets employees go to where the guests are and provide them service on the spot. Mobile solutions remove boundaries between staff and guest for maximum interaction, enhanced customer experience, increased speed of service, and reduced queues and wait times. Oracle Hospitality provides hardware with the ultimate flexibility and ease of use that let hospitality operators optimize handheld to stationary conversion capability. It empowered staff to delivers service anywhere and extend unmatched productivity for managerial and staff procedures on-the-go.

Benefit from Oracle’s investments in R&D

Oracle’s spending in research and development grew from $1.4 billion in 2005 to $5.3 billion in 2017, proof of the importance of R&D in the overall strategy of the company. Investment in R&D gives technology titans like Oracle an edge when developing and introducing useful products and solutions for its clients. Oracle has put together a talented and experienced team of professionals and curated a community of partners and customers that aim to achieve success. With Oracle Hospitality, you get the backing and guarantee of Oracle when it comes to innovative and dependable solutions that can positively impact your business.