Orchestly Review

The key benefits of Orchestly all stem from its combination of business process management capabilities and features. While the features themselves are straightforward, how valuable they become for an organization depends on how they are deployed. In line with this, Orchestly affords its users a lot of flexibility in deploying its features, from offering customizable forms to accepting bespoke automation coding to allowing third-party integrations.

Data capture – Customized forms, access privileges, and more

Data capture relies on forms, and Orchestly’s custom form creation feature called Layouts offers users a lot of control. Indeed, customization and control are the key factors that let Orchestly’s Layouts provide as much functionality for the recruiter as for the inventory manager. Layouts lets users customize forms to collect relevant process data and control who gets access to what, all reinforced with encryption to keep sensitive information protected. Layouts lets users control who sends requests, define who is responsible for data capture processes, and set access privileges to specific fields within a form—all in addition to form field customization, of course.

Business processes – Design business processes, set automated tasks, and define ownership

Within Orchestly, workflows are represented as flowcharts called Blueprints, on top of which is added a layer of control that lets users define who will be responsible for each step of the process. This ensures every business process is properly mapped out (in this case not just documented but visualized) and accountability is transparent. Furthermore, users can add automatic tasks to the mapped workflows, accept data input in real-time when drafting flowcharts, and make use of a straightforward, drag-and-drop interface when designing business processes.

Automation – Smoother pipelines and improved productivity

As a mishmash of interconnected business process management capabilities often with overlapping functionality and cross-departmental uses, Orchestly offers its users automation options so the workflows designed within the platform all perform smoothly. Orchestly’s automation capabilities include business rules that define automated actions associated with business processes, webhooks that send notifications to third-party applications, and widgets that enrich business processes and let various process tools interact with one another. If these readily available automation tools are not enough, Orchestly also accepts customized functions through simple code.

Task assignments – Request and assign tasks with complete transparency on task history

Requests that go through workflows within Orchestly are called Jobs. Orchestly users select which job to send through a business process in the new job pane or the service catalog. From there, these tasks can be assigned or left unassigned for team members to pick up. Orchestly shows the current status of a task, its paper trail detailing what parts of the business process it has already been through, and where it needs to go within the workflow. Tasks progressing through a workflow can be seen by users who requested them, maintaining transparency of business processes. Users who request a job may also opt to be notified regarding its progress to keep a close eye on it.

Optimization – Reports and visualizations that make the most of business process data

Being a centralized platform where all business processes are designed and implemented means that Orchestly crunches a lot of business data pertinent to the everyday functions of an organization. That’s why Orchestly also generates reports, charts, and visualizations that let users gain insight into their business processes at a glance. These reports and visualizations include:

• Blueprint duration analysis, a visualization of how long a certain pipeline takes end to end
• Blueprint usage report, a counter of how many times jobs have gone through stages or transitions within a Blueprint
• Stage utilization chart, which shows how many jobs are at which stages of designed pipelines
• Stage duration chart, which shows the average time a user takes to complete stages within processes, and
• Job distribution chart, an overview of current workload by showing number of jobs assigned to each user under every process

Finally, Orchestly also offers customization to these default report types. These reports and visualizations, used in conjunction, show process duration, bottlenecks in pipelines, areas of improvement for users responsible for tasks, and how to more efficiently distribute workloads.